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Caesars Palace

Where to?

Dates

April 2026

May 2026

7 outdoor pools, open 9:00 AM to 5:00 PM, pool cabanas (surcharge)

7 bars/lounges, swim-up bar, poolside bar

Overview
Rooms
Location
Policies

Very good

Popular amenities

Spa pool
Restaurant
Air-conditioning
Breakfast available

includes taxes & fees

12 Apr - 13 Apr

Explore the area

3570 Las Vegas Boulevard South, Las Vegas, NV, 89109

Place, Colosseum at Caesars Palace
‪2 min walk‬
Place, The Linq
‪2 min walk‬
Place, Forum Shops at Caesars
‪3 min walk‬
Airport, Las Vegas, NV (LAS-Harry Reid Intl.)
‪13 min drive‬

Room options

Pillow-top beds, in-room safe, desk, blackout curtains

Augustus Premium Room, 2 Queens, Non-Smoking

Sleeps 4

Augustus Premium Suite 1 King

Sleeps 2

Nobu Deluxe

Sleeps 2

Octavius Premium Room, 1 King, Non-Smoking

Sleeps 2

Octavius Premium Room, 2 Queens, Non-Smoking

Sleeps 4

Palace Premium Studio , 2 Queens, Non-Smoking

Sleeps 4

Palace Premium Suite with 1 King Bed - Non-Smoking

Sleeps 2

Palace Premium Room with 1 King Bed - Non-Smoking

Sleeps 2

Julius Deluxe, 1 King, Non-Smoking, Roll-In Shower

Sleeps 2

Palace Pool View Room 1 King Non-Smoking

Sleeps 2

Palace Pool View Room 2 Queens Non-Smoking

Sleeps 4

Octavius Pool View Room 1 King Non-Smoking

Sleeps 2

Octavius Pool View Room 2 Queens Non-Smoking

Sleeps 4

Palace Strip View Room 1 King Non-Smoking

Sleeps 2

Palace Strip View Room 2 Queens Non-Smoking

Sleeps 4

Augustus Strip View Room 1 King Non-Smoking

Sleeps 2

Nobu Deluxe King, Non-Smoking, Mobility Tub

Sleeps 2

Nobu Luxury Room, 1 King Bed

Sleeps 2

Nobu Luxury Room, 2 Queen Beds

Sleeps 4

Nobu Deluxe Room, 1 King Bed

Excellent

32 sq m
Sleeps 2
1 King Bed

Palace Premium Room, 1 King Bed, Non Smoking

Good

48 sq m
Sleeps 2
1 King Bed

Palace Premium Studio, 1 King, Non-Smoking (Newly Renovated)

Very good

65 sq m
Sleeps 2
1 King Bed

Palace Premium Studio, 2 Queen, Non-Smoking (Newly Renovated)

Very good

65 sq m
Sleeps 4
2 Queen Beds

Palace Premium Room, 2 Queen Beds, Non Smoking

Good

48 sq m
Sleeps 4
2 Queen Beds

Julius Deluxe Room, 1 King Bed, Non Smoking

Good

33 sq m
Sleeps 2
1 King Bed

Julius Deluxe Room, 2 Queen Beds, Non Smoking

Good

33 sq m
Sleeps 4
2 Queen Beds

Augustus Premium Room, 1 King Bed, Non Smoking, Fountain View

Good

60 sq m
Sleeps 2
1 King Bed

Augustus Premium Room, 2 Queen Beds, Non Smoking, Fountain View

Excellent

60 sq m
Sleeps 4
2 Queen Beds

Augustus Premium Room, 1 King Bed, Non Smoking

Very good

60 sq m
Sleeps 2
1 King Bed

Augustus Premium Room, 2 Queen Beds, Non Smoking

Very good

60 sq m
Sleeps 4
2 Queen Beds

Augustus Premium Room, 1 King Bed, Smoking

60 sq m
Sleeps 2
1 King Bed

Augustus Premium Room, 2 Queen Beds, Smoking

60 sq m
Sleeps 4
2 Queen Beds

Octavius Premium Room, 1 King Bed, Non Smoking

Very good

51 sq m
Sleeps 2
1 King Bed

Octavius Premium Room, 2 Queen Beds, Non Smoking

Very good

51 sq m
Sleeps 4
2 Queen Beds

Nobu Deluxe Room, 2 Queen Beds

Very good

33 sq m
Sleeps 4
2 Queen Beds

Nobu Luxury Room, 1 King Bed

Good

33 sq m
Sleeps 2
1 King Bed

Octavius Executive Suite, 1 King Bed

97 sq m
Sleeps 2
1 King Bed

Augustus Premium Suite, 1 King Bed (Newly Renovated)

102 sq m
Sleeps 2
1 King Bed

Augustus Executive Suite, 1 King Bed (Newly Renovated)

89 sq m
Sleeps 2
1 King Bed

Palace Executive Suite, 1 King Bed, Non Smoking (Newly Renovated)

85 sq m
Sleeps 2
1 King Bed

Julius Deluxe, 1 King, Non-Smoking, Roll-In Shower

Good

33 sq m
Sleeps 2
1 King Bed

Julius Deluxe, 2 Queen, Non-Smoking,Roll-In Shower

Very good

33 sq m
Sleeps 4
2 Queen Beds

Nobu Deluxe King, Non-Smoking, Mobility Tub

Exceptional

33 sq m
Sleeps 2
1 King Bed

NOBU Strip View Room 2 Queens Non-Smoking

Sleeps 2

Nobu Deluxe Room, 1 King Bed

Sleeps 2

Palace Premium Room, 1 King Bed, Non Smoking

Sleeps 2

Palace Premium Studio, 1 King, Non-Smoking (Newly Renovated)

Sleeps 2

Palace Premium Studio, 2 Queen, Non-Smoking (Newly Renovated)

Sleeps 4

Palace Premium Room, 2 Queen Beds, Non Smoking

Sleeps 4

Julius Deluxe Room, 1 King Bed, Non Smoking

Sleeps 2

Julius Deluxe Room, 2 Queen Beds, Non Smoking

Sleeps 4

Augustus Premium Room, 1 King Bed, Non Smoking, Fountain View

Sleeps 2

Augustus Premium Room, 2 Queen Beds, Non Smoking, Fountain View

Sleeps 4

Augustus Premium Room, 1 King Bed, Non Smoking

Sleeps 2

Augustus Premium Room, 2 Queen Beds, Non Smoking

Sleeps 4

Octavius Premium Room, 1 King Bed, Non Smoking

Sleeps 2

Octavius Premium Room, 2 Queen Beds, Non Smoking

Sleeps 4

Nobu Deluxe Room, 2 Queen Beds

Sleeps 4

Augustus Premium Suite, 1 King Bed (Newly Renovated)

Sleeps 2

Augustus Premium Room, 1 King Bed, Non Smoking, Strip View

Sleeps 2

Palace Pool View Room 1 King Non-Smoking

Very good

49 sq m
Sleeps 2
1 King Bed

Palace Pool View Room 2 Queens Non-Smoking

Very good

49 sq m
Sleeps 4
2 Queen Beds

Octavius Pool View Room 1 King Non-Smoking

Good

51 sq m
Sleeps 2
1 King Bed

Octavius Pool View Room 2 Queens Non-Smoking

Good

51 sq m
Sleeps 4
2 Queen Beds

Palace Strip View Room 1 King Non-Smoking

Good

49 sq m
Sleeps 2
1 King Bed

Palace Strip View Room 2 Queens Non-Smoking

Good

49 sq m
Sleeps 4
2 Queen Beds

Augustus Premium Room, 1 King Bed, Non Smoking, Strip View

Very good

60 sq m
Sleeps 2
1 King Bed

Nobu Luxury Room, 2 Queen Beds

33 sq m
Sleeps 2
2 Queen Beds

NOBU Strip View Room 2 Queens Non-Smoking

33 sq m
Sleeps 2
1 King Bed

Colosseum Deluxe Room King Non-Smoking

Very good

33 sq m
Sleeps 2
1 King Bed

Colosseum Deluxe Room 2 Queens Non-Smoking

Very good

33 sq m
Sleeps 4
2 Queen Beds

Colosseum Strip View Room King Non-Smoking

Good

33 sq m
Sleeps 2
1 King Bed

Colosseum Strip View Room 2 Queens Non-Smoking

Very good

33 sq m
Sleeps 4
2 Queen Beds

Colosseum Premium Suite King

Very good

121 sq m
Sleeps 2
1 King Bed

Colosseum Premium Strip View Suite King

121 sq m
Sleeps 2
1 King Bed

Colosseum Executive Suite King

74 sq m
Sleeps 2
1 King Bed

Colosseum Premium Suite 2 Queen

121 sq m
Sleeps 4
1 King Bed

Colosseum Premium Strip View Suite 2 Queen

121 sq m
Sleeps 4
1 King Bed

Julius Pool View Room King Non-Smoking

Very good

33 sq m
Sleeps 2
1 King Bed

Julius Pool View Room 2 Queens Non-Smoking

33 sq m
Sleeps 4
2 Queen Beds

Julius Strip View Room King Non-Smoking

Very good

33 sq m
Sleeps 2
1 King Bed

Julius Strip View Room 2 Queens Non-Smoking

Very good

33 sq m
Sleeps 4
2 Queen Beds

Julius Studio Suite King Non-Smoking

Very good

Sleeps 2
1 King Bed

Julius Executive Studio Suite King Pool View Non-Smoking

Wonderful

48 sq m
Sleeps 2
1 King Bed

Julius Executive Studio Suite King Strip View Non-Smoking

48 sq m
Sleeps 2
1 King Bed

Julius Premium Studio Suite King

Sleeps 2
1 King Bed

Julius Corner Studio Suite King Strip View Non-Smoking

48 sq m
Sleeps 2
1 King Bed

Julius Executive Suite King

100 sq m
Sleeps 2
1 King Bed

Julius Signature Level Suite King

79 sq m
Sleeps 2
1 King Bed

Julius Signature Level Executive View Suite King

79 sq m
Sleeps 2
1 King Bed

Julius Signature Suite, 1 King

79 sq m
Sleeps 2
1 King Bed

Octavius Executive Fountain View Suite King

89 sq m
Sleeps 2
1 King Bed

Octavius Premium Suite King

Sleeps 2
1 King Bed

Palace Premium Suite King

Sleeps 2
1 King Bed

NOBU Partial Strip View Room King Non-Smoking

Exceptional

Sleeps 2
1 King Bed

NOBU Partial Strip View Room 2 Queen Non-Smoking

Sleeps 4
1 King Bed

NOBU Strip View Room King Non-Smoking

Sleeps 2
1 King Bed

Nobu Hakone Suite

Sleeps 2
1 King Bed

Nobu Sake Suite

Sleeps 2
1 King Bed

Room Type Assigned on Arrival

Very good

Sleeps 2
2 Queen Beds OR 1 King Bed

Augustus Premium Room, King, Non-Smoking

Sleeps 2

Forum Classic Room with 2 Queen Beds - Non-Smoking

Sleeps 4

Julius Deluxe Room with 1 King Bed - Non-Smoking

Sleeps 2

Julius Deluxe Room with 2 Queen Beds - Non-Smoking

Sleeps 4

Palace Premium Room with 2 Queen Beds - Non-Smoking

Sleeps 4

About the area

Las Vegas

You'll be connected to a shopping centre at Caesars Palace, and within a short 5-minute stroll of LINQ Promenade and Forum Shops at Caesars. Highlights at this luxury resort include 15 restaurants, 7 outdoor swimming pools and a full-service spa. .A relaxing visit to Qua Baths & Spa can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The fine-dining restaurant, G. Ramsay Hells Kitchen, serves American cuisine and is open for lunch and dinner. With 7 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Enjoy the nightclub, Hot tub, sauna and seasonal outdoor swimming pool. 240000 square feet (22297 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find a casino, laundry facilities and a sportsbook. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4.5-property class Las Vegas Strip resort include Colosseum at Caesars Palace and Venus Pool Club.

View more Resorts in Las Vegas

What's nearby

Colosseum at Caesars Palace - 2 min walk - 0.2 km
The Linq - 2 min walk - 0.2 km
Fountains of Bellagio - 3 min walk - 0.3 km
Forum Shops at Caesars - 3 min walk - 0.3 km
Las Vegas Eiffel Tower - 8 min walk - 0.7 km

Getting around

Harrah’s & The LINQ Station - 7 min walk
Las Vegas International Airport Station - 17 min drive
Las Vegas, NV (LAS-Harry Reid Intl.) - 14 min drive

Restaurants

‪Gordon Ramsay Hell's Kitchen - ‬3 min walk
‪Pinky's By Vanderpump - ‬3 min walk
‪Flamingo Wildlife Habitat - ‬9 min walk
‪Rematch Bar - ‬1 min walk
‪Nobu Hotel - ‬2 min walk

About this property

Caesars Palace

Caesars Palace offers its guests a full-service spa, 7 outdoor swimming pools, a hot tub, and a sauna. There are 15 restaurants and 2 coffee shops/cafes, as well as a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar.

A business centre and meeting rooms are available. Event space at this resort measures 240000 square feet (22297 square metres) and includes conference space. A casino, a seasonal outdoor pool, and a nightclub are also featured at the luxury Caesars Palace. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Las Vegas resort.

3954 guestrooms or units

15 dining venues

7 bars or lounges

2 coffee shops

Conference rooms

240000 sq ft of conference space

22297 sq. m of conference space

Casino

Nightclub

Cabanas by the pool (surcharge)

Poolside lounge chairs

Business facilities

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Corner/local shop

Gift shop

Beauty salon

Bellhop

Lift

Smoking in designated areas

Bar by the pool

Swim-up bar

Caesars Palace offers 3954 accommodations with laptop-compatible safes and a hairdryer. Beds feature pillowtop mattresses. Televisions come with pay-per-view films.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested. Housekeeping is provided once per stay.

Qua Baths & Spa has 48 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Seasonal outdoor pool, pool cabanas (surcharge), pool loungers

Pool
Spa pool
Spa
Free Wi-Fi

includes taxes & fees

12 Apr - 13 Apr

Property amenities

Parking and transport

Parking on site (USD 20 per day)
Valet parking on site (USD 50 per day)
Limited on-site valet and self parking
Wheelchair-accessible parking available

Food and drink

Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 65 for adults and USD 25 to 60 for children
15 restaurants
2 coffee shops/cafes
7 bars/lounges
A poolside bar
A swim-up bar

Restaurants on site

Bacchanal Buffet
G. Ramsay Hells Kitchen
Mr. Chow
Nobu
Pronto by Giada

Things to do

1,375 slot machines
7 outdoor pools
74 gaming tables
Casino (128,980 square foot of space)
Concerts/live shows
Designer stores
Evening entertainment
Full-service spa
Hot tub
Nightclub
Sauna
Shopping centre
Sportsbook

Family friendly

7 outdoor pools
Grocery/convenience store
Laundry facilities
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Guidebooks
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

240,000 square feet of conference space
Business centre
Meeting rooms

Outdoors

Outdoor entertainment area
Pool cabanas (surcharge)
Pool loungers

Full-service spa

48 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
In-room massages
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

Ballroom
Banquet hall
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Pillowtop mattress
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Shower
Towels provided

Entertainment

Pay films
TV

Food and drink

Restaurant dining guides

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Eco-friendly toiletries
Free local calls
Heating
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:30 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 30.0 per night.

Cots (infant beds) are available for USD 30.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100 per accommodation, per day
Resort fee: USD 62.30 per accommodation, per night

The resort fee includes:

Fitness centre access
Internet access
Phone calls
Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 25 to 65 for adults and USD 25 to 60 for children
Self-parking fee: USD 20 per day
Valet parking fee: USD 50 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: USD 30.0 per day
Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

The seasonal pool will open on 27 February and close on 31 October.
Pool access available from 9:00 AM to 5:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caesars

Caesars Palace Resort Casino Las Vegas

Caesars Palace Hotel

Caesars Palace Hotel Las Vegas

Caesars Palace Las Vegas

Palace Caesars

Caesar Palace

Caesars Las Vegas

Ceasars Palace Las Vegas

Classic Hotel Caesars Palace

Caesars Palace Resort & Casino Las Vegas

Las Vegas Caesars Palace

Caesars Palace Resort & Casino

Caesars Palace Resort Casino

Frequently asked questions

What is the cancellation policy at Caesars Palace?

Caesars Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Caesars Palace?

As of 29 Mar 2026, prices found for a 1-night stay for 2 adults at Caesars Palace on 12 Apr 2026 start from AU$215, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Caesars Palace?

Yep, Caesars Palace has a self car park for USD 20 per day. A self car park is also available, for a fee.

Is there a spa on site at Caesars Palace?

Yep, Qua Baths & Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Caesars Palace have a pool?

Caesars Palace has 7 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger. The pool is open 9:00 AM to 5:00 PM (Seasonal outdoor pool open from February 27 to October 31).

What luxury perks are available at Caesars Palace?

Caesars Palace features 7 outdoor pools, a full-service spa and a nightclub.

What makes Caesars Palace a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Caesars Palace.

Does Caesars Palace serve breakfast?

You bet, cooked-to-order breakfast is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Caesars Palace?

No, Caesars Palace does not offer an airport shuttle service.

Is there a bar or restaurant at Caesars Palace?

Yep, they've got a poolside bar and 15 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Caesars Palace?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Caesars Palace?

No, only service animals are allowed.

Caesars Palace Reviews

8.0

Very good

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

6/10 Okay

A

1 Jan 2026

Stayed 4 nights in Dec 2025

2/10 Terrible

So Hyung

29 Dec 2025

Liked: Staff & service

Disliked: Cleanliness, amenities

The condition of the room

Stayed 2 nights in Dec 2025

4/10 Poor

Mario Alberto Oropesa

29 Dec 2025

El servicio al cliente es muy malo

Stayed 2 nights in Dec 2025

8/10 Good

Miao

29 Dec 2025

Liked: Cleanliness, staff & service

We booked popular room, there has option one bed or two beds. But during the Christmas season all the two beds rooms are sold out, hopefully the website can separate books, let the client intend when it’s busy season

Stayed 2 nights in Dec 2025

4/10 Poor

Benjamin

29 Dec 2025

Stayed 2 nights in Dec 2025

2/10 Terrible

Halin

Travelled with family

29 Dec 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Hello, I am writing to formally complain about my recent stay at Caesars Palace and to request a full refund. From the moment we arrived, the experience was extremely disappointing. Valet parking was chaotic, and we were repeatedly sent to different locations before being able to check in. This set a very negative tone for our stay. Once we finally checked in, the room was in poor condition and absolutely not worth the rate we paid. It felt basic, dated, and did not reflect what is advertised or expected from a resort of this caliber. Additionally, we were unable to receive room service for almost the entire stay. I called twice and was told there was no room service due to staffing shortages. With such high nightly rates, this level of service is unacceptable. We only received room service on the day we checked out. Overall, this was one of the worst resort experiences we’ve had, and it did not meet reasonable expectations in any way. Due to the multiple service failures throughout our stay, I am requesting a full refund. I look forward to your prompt response and resolution. Sincerely

Stayed 3 nights in Dec 2025

10/10 Excellent

Brian

29 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great lication. Fabulous shops and restaurants. Clean well updated spacious room. Friendly staff.

Stayed 2 nights in Dec 2025

6/10 Okay

Dorin

29 Dec 2025

Stayed 3 nights in Dec 2025

10/10 Excellent

Nieves

29 Dec 2025

Stayed 2 nights in Dec 2025

2/10 Terrible

Jacob

29 Dec 2025

Stayed 1 night in Dec 2025

10/10 Excellent

Jaehoon

29 Dec 2025

Stayed 1 night in Dec 2025

10/10 Excellent

Diana

29 Dec 2025

Stayed 2 nights in Dec 2025

4/10 Poor

Cecilia A

28 Dec 2025

Liked: Cleanliness, property conditions & facilities

I originally reserved a 2 queen room when got there, the room wasn’t ready for us. They have us a suit for one night and we had to do the check out the next day and do a check in again for the room we originally reserved. The suite only accommodate 3 of us but we were 4. The next day had to deal with a long line at front desk to check out in order to get the new room. I requested and pay for late check out and when trying to open our door the key wasn’t activated because it pass the 11am, which is check out , but I paid extra for checking out late. Again had to deal with a looong line at front desk in order to fix and get the extra time. Then when checking out they charged me again for the room. Room that was already paid by Expedia. Again had to deal fixing this matter calling Expedia and going back to the long line of the front desk. Definitely it is a good hotel, but you’ll have to deal with additional administrative matters there and very long lines at the front desk.

Stayed 3 nights in Dec 2025

2/10 Terrible

Derald

28 Dec 2025

Disliked: Cleanliness, staff & service

Lots of things to do as it is near the strip. Our room was about 900 steps away from the main entrance, which is a lot of walking. As for the room, it was very clean and comfy. For food, plan on spending around $50 per person minimum for breakfast, lunch, and $100 per person for dinner within the resort. My biggest complaint and reason for the low rating is because of the bait and switch tactic used by the resort to trick me into booking with them. They charged an n additional convenience fee for WiFi and exercise room totaling $186 which I never used. I did get an email listing these extra fees at the end of the message, but Hotels.com should have explained the extra fees charged by the resort - at least let me acknowledge the extra fees before taking my money! This will be my last time using hotels.com - they should have prompted me before taking my money that the resort is charging extra!

Stayed 3 nights in Dec 2025

8/10 Good

Nicole Anne

28 Dec 2025

Liked: Cleanliness, property conditions & facilities

Stayed 3 nights in Dec 2025

10/10 Excellent

Juan

Business traveller

28 Dec 2025

Liked: Cleanliness, staff & service, amenities

Everything great

Stayed 5 nights in Dec 2025

8/10 Good

Kathi J.

Travelled with family

28 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Big hotel but kept reasonably clean.

Stayed 2 nights in Dec 2025

6/10 Okay

Marc Ryan

Travelled with group

28 Dec 2025

Disliked: Property conditions & facilities

Rooms took long to get ready said they would email us when it was ready, never did . Rooms were a very far walk from the lobby inconvenient really

Stayed 2 nights in Dec 2025

6/10 Okay

Jakkie

28 Dec 2025

Stayed 1 night in Dec 2025

10/10 Excellent

Nooshin

28 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean, on time

Stayed 5 nights in Dec 2025

8/10 Good

Rachel

28 Dec 2025

Our room didn’t have the little things like laundry bag, shower cap, sewing kit, basically the little things I appreciate when staying at a hotel. Not enough for me to say it was a bad stay though. It was a one night thing for us, with our purpose to see the Backstreet Boys at the Sphere.

Stayed 1 night in Dec 2025

8/10 Good

Arjun

Travelled with family

28 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

HVAC unit was dirty

Stayed 1 night in Dec 2025

8/10 Good

jose

28 Dec 2025

Stayed 1 night in Dec 2025

4/10 Poor

Kathy

28 Dec 2025

Disliked: Staff & service, property conditions & facilities

The shower put more water on the floor outside the shower then in it. The toilet would hardly flush , air uptake vent sounded like a very loud timer continuesly

Stayed 3 nights in Dec 2025

10/10 Excellent

Roman

28 Dec 2025

Stayed 3 nights in Dec 2025

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View all photos for Augustus Premium Room, 2 Queens, Non-Smoking

Augustus Premium Room, 2 Queens, Non-Smoking

View all photos for Augustus Premium Suite 1 King

Augustus Premium Suite 1 King

View all photos for Nobu Deluxe

Nobu Deluxe

View all photos for Octavius Premium Room, 1 King, Non-Smoking

Octavius Premium Room, 1 King, Non-Smoking

View all photos for Octavius Premium Room, 2 Queens, Non-Smoking

Octavius Premium Room, 2 Queens, Non-Smoking

View all photos for Palace Premium Studio , 2 Queens, Non-Smoking

Palace Premium Studio , 2 Queens, Non-Smoking

View all photos for Palace Premium Suite with 1 King Bed - Non-Smoking

Palace Premium Suite with 1 King Bed - Non-Smoking

View all photos for Palace Premium Room with 1 King Bed - Non-Smoking

Palace Premium Room with 1 King Bed - Non-Smoking

View all photos for Julius Deluxe, 1 King, Non-Smoking, Roll-In Shower

Julius Deluxe, 1 King, Non-Smoking, Roll-In Shower

Palace Pool View Room 1 King Non-Smoking

Palace Pool View Room 2 Queens Non-Smoking

View all photos for Octavius Pool View Room 1 King Non-Smoking

Octavius Pool View Room 1 King Non-Smoking

View all photos for Octavius Pool View Room 2 Queens Non-Smoking

Octavius Pool View Room 2 Queens Non-Smoking

Palace Strip View Room 1 King Non-Smoking

Palace Strip View Room 2 Queens Non-Smoking

View all photos for Augustus Strip View Room 1 King Non-Smoking

Augustus Strip View Room 1 King Non-Smoking

View all photos for Nobu Deluxe King, Non-Smoking, Mobility Tub

Nobu Deluxe King, Non-Smoking, Mobility Tub

View all photos for Nobu Luxury Room, 1 King Bed

Nobu Luxury Room, 1 King Bed

View all photos for Nobu Luxury Room, 2 Queen Beds

Nobu Luxury Room, 2 Queen Beds

View all photos for Nobu Deluxe Room, 1 King Bed

Nobu Deluxe Room, 1 King Bed

View all photos for Palace Premium Room, 1 King Bed, Non Smoking

Palace Premium Room, 1 King Bed, Non Smoking

View all photos for Palace Premium Studio, 1 King, Non-Smoking (Newly Renovated)

Palace Premium Studio, 1 King, Non-Smoking (Newly Renovated)

View all photos for Palace Premium Studio, 2 Queen, Non-Smoking (Newly Renovated)

Palace Premium Studio, 2 Queen, Non-Smoking (Newly Renovated)

View all photos for Palace Premium Room, 2 Queen Beds, Non Smoking

Palace Premium Room, 2 Queen Beds, Non Smoking

View all photos for Julius Deluxe Room, 1 King Bed, Non Smoking

Julius Deluxe Room, 1 King Bed, Non Smoking

View all photos for Julius Deluxe Room, 2 Queen Beds, Non Smoking

Julius Deluxe Room, 2 Queen Beds, Non Smoking

View all photos for Augustus Premium Room, 1 King Bed, Non Smoking, Fountain View

Augustus Premium Room, 1 King Bed, Non Smoking, Fountain View

View all photos for Augustus Premium Room, 2 Queen Beds, Non Smoking, Fountain View

Augustus Premium Room, 2 Queen Beds, Non Smoking, Fountain View

View all photos for Augustus Premium Room, 1 King Bed, Non Smoking

Augustus Premium Room, 1 King Bed, Non Smoking

View all photos for Augustus Premium Room, 2 Queen Beds, Non Smoking

Augustus Premium Room, 2 Queen Beds, Non Smoking

View all photos for Augustus Premium Room, 1 King Bed, Smoking

Augustus Premium Room, 1 King Bed, Smoking

View all photos for Augustus Premium Room, 2 Queen Beds, Smoking

Augustus Premium Room, 2 Queen Beds, Smoking

View all photos for Octavius Premium Room, 1 King Bed, Non Smoking

Octavius Premium Room, 1 King Bed, Non Smoking

View all photos for Octavius Premium Room, 2 Queen Beds, Non Smoking

Octavius Premium Room, 2 Queen Beds, Non Smoking

View all photos for Nobu Deluxe Room, 2 Queen Beds

Nobu Deluxe Room, 2 Queen Beds

View all photos for Nobu Luxury Room, 1 King Bed

Nobu Luxury Room, 1 King Bed

View all photos for Octavius Executive Suite, 1 King Bed

Octavius Executive Suite, 1 King Bed

View all photos for Augustus Premium Suite, 1 King Bed (Newly Renovated)

Augustus Premium Suite, 1 King Bed (Newly Renovated)

View all photos for Augustus Executive Suite, 1 King Bed (Newly Renovated)

Augustus Executive Suite, 1 King Bed (Newly Renovated)