MGM Grand Hotel & Casino

Property class: 4

Photo gallery for MGM Grand Hotel & Casino

A resort with multiple swimming pools, palm trees, and sun loungers.
Creator video - submitted by Vanessa | Finds & Getaways
A stadium with multiple screens displaying sports events, a green field, and seating areas with a cityscape view.
A grand entrance with a chandelier, a checkered floor, and a sign reading "JOEL ROBUCHON".
A modern hotel room with a large window offering a cityscape view, two armchairs, a small table, and a decorative vase.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Spa
  • Pet-friendly
  • Air-conditioning
The current price is AU$137
includes taxes & fees
15 Oct - 16 Oct

Explore the area

View map
3799 Las Vegas Blvd S, Las Vegas, NV, 89109
  • Place, MGM Grand Garden Arena
    ‪2 min walk‬
  • Place, Dolby Live
    ‪5 min walk‬
  • Place, T-Mobile Arena
    ‪7 min walk‬
  • Airport, Las Vegas, NV (LAS-Harry Reid Intl.)
    ‪10 min drive‬

Room options

MGM Executive Two Queen Suite

7.8 out of 10
Good
(65 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Restore MGM Two Queen

8.6 out of 10
Excellent
(98 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

MGM King

8.4 out of 10
Very good
(1102 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

MGM Two Queen

8.4 out of 10
Very good
(1536 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Studio King

7.8 out of 10
Good
(1261 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Tower Spa Suite

8.0 out of 10
Very good
(35 reviews)
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Restore MGM King

8.4 out of 10
Very good
(117 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Restore MGM Patio Suite

  • 121 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

MGM Executive King Suite

8.4 out of 10
Very good
(25 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Restore MGM Executive King Suite

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Restore MGM Executive Two Queen Suite

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

MGM Accessible King

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

MGM Marquee Two Bedroom Suite

  • 139 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

MGM Executive King Suite Accessible with Roll-In Shower

  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

MGM Accessible Two Queen

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

MGM Accessible Two Queen Roll-In Shower

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

MGM One Bedroom Suite

7.8 out of 10
Good
(8 reviews)
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Skylofts One Bedroom Loft

10.0 out of 10
Exceptional
(1 review)
  • 130 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Skylofts Two Bedroom Loft

10.0 out of 10
Exceptional
(1 review)
  • 279 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

MGM Emerald One Bedroom Suite

  • 124 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

MGM Emerald Two Bedroom King Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 166 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Studio, 1 King Bed, Accessible

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Las Vegas

MGM Grand Hotel & Casino places you steps from MGM Grand Garden Arena and within a 10-minute stroll of Dolby Live. Highlights at this resort include 15 restaurants, 10 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The steakhouse, Craftsteak, serves American cuisine and is open for dinner. Enjoy the 3 hot tubs, outdoor swimming pool and gym plus access to a driving range. Plus you'll find a casino, a lazy river and a steam room. Each morning cooked-to-order breakfast is served between 6:00 AM and 1:00 PM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class Las Vegas Strip resort include MGM Grand Casino and T-Mobile Arena.

What's nearby

  • MGM Grand Garden Arena - 2 min walk - 0.2 km
  • Dolby Live - 5 min walk - 0.5 km
  • T-Mobile Arena - 7 min walk - 0.6 km
  • MGM Grand Casino - 7 min walk - 0.6 km
  • Excalibur Casino - 8 min walk - 0.7 km

Getting around

  • MGM Grand Monorail Station - 10 min walk
  • Las Vegas International Airport Station - 13 min drive
  • Las Vegas, NV (LAS-Harry Reid Intl.) - 13 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬2 min walk
  • ‪New York Pizzeria - ‬2 min walk
  • ‪TAP Sports Bar - ‬1 min walk
  • ‪Level Up - ‬1 min walk
  • ‪America - ‬9 min walk

About this property

MGM Grand Hotel & Casino

MGM Grand Hotel & Casino offers its guests a full-service spa, 3 hot tubs, a lazy river, and an outdoor pool. There are 15 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 10 bars/lounges.

There are 70 meeting rooms available. A casino, a fitness centre, and a steam room are also featured at MGM Grand Hotel & Casino. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Las Vegas resort.

  • 1 building
  • 4759 guestrooms or units
  • 30 levels
  • 15 dining venues
  • 10 bars or lounges
  • 2 coffee shops
  • Casino
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
MGM Grand Hotel & Casino offers 4759 accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and in-room massages can be requested. Cots/infant beds (complimentary) are also available.
The on-site spa has 30 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: High-speed internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • Covered valet parking on site (USD 40 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 1:00 PM for a fee: USD 19 to 35 for adults and USD 13 to 20 for children
  • 10 bars/lounges
  • 15 restaurants
  • 2 coffee shops/cafes
  • Snack bar/deli

Restaurants on site

  • Craftsteak
  • Emerils
  • Luchini
  • Morimoto
  • Wolfgang Puck Bar/Grill

Things to do

  • 2,500 slot machines
  • 200 gaming tables
  • 3 hot tubs
  • Casino (170,000 square foot of space)
  • Full-service spa
  • Golf driving range
  • Gym
  • Lazy river
  • Outdoor pool
  • Shopping
  • Sportsbook
  • Steam room

Family friendly

  • In-room cot
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 70 meeting rooms
  • Conference centre

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 30 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 30 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per day
  • Resort fee: USD 56.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 19 to 35 for adults and USD 13 to 20 for children
  • Covered self-parking fee: USD 20.00 per day (in/out privileges)
  • Valet parking fee: USD 40.00 per day (in/out privileges)
  • Pet fee: USD 150.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open in March and close in October.
  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hotel & Casino
Grand MGM
MGM Grand
MGM Grand Hotel & Casino
MGM Grand Hotel & Casino Las Vegas
MGM Grand Las Vegas
MGM Hotel & Casino
MGM Grand Casino Las Vegas
Mgm Grand Hotel Casino
Mgm Grand Hotel Las Vegas
Mgm Hotel Las Vegas
Mgm Las Vegas Hotel
MGM Grand Hotel Casino Las Vegas
Mgm Grand & Casino Las Vegas
MGM Grand Hotel & Casino Resort
MGM Grand Hotel & Casino Las Vegas
MGM Grand Hotel & Casino Resort Las Vegas

Frequently asked questions

What is the cancellation policy at MGM Grand Hotel & Casino?

MGM Grand Hotel & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at MGM Grand Hotel & Casino?

As of 30 Sept 2026, prices found for a 1-night stay for 2 adults at MGM Grand Hotel & Casino on 15 Oct 2026 start from AU$137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at MGM Grand Hotel & Casino?

Yep, MGM Grand Hotel & Casino has a covered self car park with in/out privileges for USD 20.00 per day. A self car park is also available, for a fee.

Is there a spa on site at MGM Grand Hotel & Casino?

Yep, there is an onsite spa at MGM Grand Hotel & Casino. It has 3 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does MGM Grand Hotel & Casino have a pool?

Yep, and guests love it! MGM Grand Hotel & Casino has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger. The pool is open 9:00 AM to 6:00 PM (Seasonal outdoor pool open from March to October).

Does MGM Grand Hotel & Casino have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at MGM Grand Hotel & Casino?

MGM Grand Hotel & Casino features 3 hot tubs, an outdoor pool and 15 restaurants.

What makes MGM Grand Hotel & Casino a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at MGM Grand Hotel & Casino.

Is MGM Grand Hotel & Casino family-friendly?

You bet! With amenities such as a lazy river and a deli, as well as free infant beds in the guestrooms, it's no surprise that MGM Grand Hotel & Casino is a hit with families.

Does MGM Grand Hotel & Casino serve breakfast?

Yeah, cooked-to-order breakfast is served daily between 6:00 AM and 1:00 PM.

Is there a free airport shuttle available at MGM Grand Hotel & Casino?

No, MGM Grand Hotel & Casino does not offer an airport shuttle service.

Is there a bar or restaurant at MGM Grand Hotel & Casino?

Yep, you can grab a meal at MGM Grand Hotel & Casino's onsite restaurant that serves American cuisine.

What time are check-in & check-out at MGM Grand Hotel & Casino?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

MGM Grand Hotel & Casino Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 12684 out of 22811 reviews
Rating 8 - Good. 4531 out of 22811 reviews
Rating 6 - Okay. 2825 out of 22811 reviews
Rating 4 - Poor. 1344 out of 22811 reviews
Rating 2 - Terrible. 1427 out of 22811 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with awesome pool area , top golf , shopping , large room , clean and great value
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay ,and close to the airport.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More than our expectations, enjoyed our stay
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean stayed for a convention and I really enjoyed my time!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff all around Amazing trip will be back to mgm everytime..
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is absolutely amazing! Breakfast at Wolgang was the best!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fantastic clean and wonderful
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful. The staff was very helpful and I really enjoyed the casino.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was user friendly, housekeeping were very respectful and did great.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was under one roof you need excellent check in and check out arrived in the am and we got our room right away that was a bonus house keeping could vacuum the floor not sure if that’s only inbetween guests or what the policy is for that all in all for the hotel it was a descent price .
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Breakfast
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is pretty far from the rooms, so just plan for a long walk through a busy mall like area.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size and decor were great. Amenities were nice although the lazy river was under repair. The cost of a water bottle was pricey.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this property, and first one after their major renovation. They did a fantastic job and we enjoyed the hotel with all their amenities, pools, shops, bars, restaurants and gym. The neighboring Beach Club with DJ was fun as well and as a house guest there's no admission to get in. I stayed in many hotels on the strip over the years from budget to high-end, and if you are looking for the middle layer price tag but huge offering, then this is the goto place.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in and out process was very easy with the automated service. Staff were very helpful. Surprised to see too many young children at the pool who were not supervised by a responsible adult on the lazy river. The rooms and beds were clean and comfortable but coffee makers would be greatly appreciated.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Old rooms, faulty amenities, the only convenience is the price and the proximity to the train to commute to the convention center.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean. My only complaint , it took a while to place a coffee order on phone and then the wait for delivery. I’m guessing, MGM is short staff? Thank you!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean. PLEASE install grab bars in the bathroom. Even non handicapped people need something to hold onto when sitting down and getting up off of the low toilet!
My 85 year old twin sister  and I are headed out to the Sphere to see "The Wizaed of Oz"
We really are enjoying our first trip to this beautiful MGM Grand hotel and hope to return.
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
The entire reason won’t go to the trip so that we could have the lazy river and it was under maintenance the whole time
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff at the dive bar were unwelcoming and very unfriendly. It is very unfortunate that the lazy river closed so early for guests who check in at 3. By the time we got checked in found our room, got changed it was already 4:30 so we were unable to experience the lazy river because it closed so early.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service
Front desk people were useless. Very rude! You would have alot of people in line waiting to be helped and 2-3 people only working behind the desk for a big hotel like this? Work on that!
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Disliked: Staff & service
We had a barking dog next to our room. It was terrible! Then in the morning, the alarm went off for about an hour!!! Upon check out, we asked for the total bill and the guy at reception said he couldn’t provide it. One of the pools was closed. The lazy river was packed!!! On a good note, the room was clean.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
Shower & tub not working . AC was not cold enough for the room to be at a good temperature we were sweating all the time we we're there. Front desk wouldn't answer for service.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
First.. I lost a credit card in a vending machine and none of the staff was helpful or even seemed to care if I got it back. Second.. they closed 2 pools for a private event which made the only pool very crowed. They closed the restroom that went with the private party pool and the lazy River closed their restroom at 5:00. Left all the people in the only 1 pool no where to use a bathroom other than inside the resort Third.. prices are just ridiculous- down right rip off and then fees for everything on top of already insane prices.
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
I downloaded the app to pre-check in and it didn’t work. I was supposed to be able to scan at a kiosk and get keys upon arrival and this didn’t work. Had to stand in long and slow moving line. Also, unable to check out in room on TV or scan the QR code in lobby - so again, had to stand in long line to check-out. This part is very frustrating when you are tired upon arrival and leaving. The staff gave some BS excuse about the Internet not working well and another said - they never work. They should remove these as possibilities just to lower expectation of speedy check in and check out. Just be honest and say it’s going to make your mind numb with the amount of wait time. That way you are prepared for it….
Stayed 4 nights in Jun 2026