2/10 Terrible
Nicole M.
16 Mar 2026
DO NOT BOOK THIS PROPERTY, YOUR SAFETY IS AT RISK!!! All the details: the house number listed doesn't actually exist. The email received from VRBO 3 days before our stay did not contain any specific details for check-in. I did not receive details from the host until I called her (after 3:00pm.) At that time she texted me a code to the front door that allowed us to enter the property. She then texted me the details for the property (at 3:31pm) including a new door code to use during our stay. We were booked for 3 nights (check in Thursday at 3pm, check out Sunday at 10am.) That new door code only worked for the first day of our stay. After that, we reverted back to the original door code she had texted to retain access to the property. On Friday, my daughter was laying by the pool when a maintenance person came into the backyard.SATURDAY NIGHT/SUNDAY MORNING (approx. 2:35am) WE WERE AWAKENED SUDDENLY BY PEOPLE ENTERING THE HOME USING A KEY CODE THAT WAS GIVEN TO THEM BY THE HOST. I jumped out of bed when I heard them entering and ran to the upstairs landing to see them walking next to the door where my daughter was inside. Both parties were completely terrified. The host had rented them the property for that night and given them key code access to the property. I called VRBO support - and was told to stay in the property, but could not get confirmation, from Mohamed of VRBO or the host, that the code to the door had been changed. No sleep that night. STAY AWAY!!
Nicole M.
Stayed 3 nights in Mar 2026