Grand Palladium Select White Sand Resort & Spa - All Inclusive

Property class: 5 and above

Photo gallery for Grand Palladium Select White Sand Resort & Spa - All Inclusive

An aerial view of a resort with a large central pool, multiple smaller pools, and a beach area with umbrellas and lounge chairs.
Property video
A resort with thatched-roof buildings, a clear pool, and lush greenery.
An aerial view of a beach with white sand, palm trees, and a clear blue ocean.
A thatched-roof outdoor dining area with a stone balustrade, reflecting on a calm water surface.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • On private beach
  • Breakfast included
  • Spa
  • Parking included
The current price is AU$380
includes taxes & fees
18 Nov - 19 Nov

Explore the area

View map
Carr Federal Chetumal - Puerto Juarez, Km 256-100 Municipio Solidaridad, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪5 min drive‬
  • Place, Akumal Beach
    ‪5 min drive‬
  • Place, Akumal Ecological Center
    ‪5 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪88 min drive‬

Room options

Junior Suite

8.4 out of 10
Very good
(60 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Suite

7.0 out of 10
Good
(6 reviews)
  • Garden view
  • 67 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Single Use

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Junior Suite Beachside

7.0 out of 10
Good
(27 reviews)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Overwater Villa Suite

7.8 out of 10
Good
(6 reviews)
  • Lake view
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Villa Suite

  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite Poolside

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Junior Suite Poolside Single Use

  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Overwater Villa Suite Single Use

  • Lake view
  • 69 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

Villa Suite Single Use

  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

Suite Single Use

  • Garden view
  • 67 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Beachside Single Use

  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

You may also like

About the area

Kantenah

A luxury stay in Kantenah awaits you at Grand Palladium Select White Sand Resort & Spa - All Inclusive. You'll be 7.6 km (4.7 mi) from Akumal Beach and 20.7 km (12.9 mi) from Xel-Há Park. .A relaxing day at Zentropia Palladium Spa & Wellness can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. Spend the day at the private beach where you'll find sunloungers, and enjoy the 5 outdoor swimming pools and free kids' club. Business amenities include 3 meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of car rentals on site.

What's nearby

  • Cenote Azul - 5 min drive - 8.5 km
  • Akumal Beach - 5 min drive - 7.5 km
  • Akumal Ecological Center - 5 min drive - 7.5 km
  • Cenote Cristalino - 5 min drive - 8.9 km
  • Ecopark Kantun Chi - 6 min drive - 9.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 71 min drive

Restaurants

  • ‪Breeze Beach Bar - ‬10 min drive
  • ‪Aurum (Lobby Bar) - ‬1 min walk
  • ‪Pueblito Lindo - ‬9 min drive
  • ‪Oishi Japanese Restaurant - ‬9 min drive
  • ‪Bar Balam - ‬19 min walk

About this property

Grand Palladium Select White Sand Resort & Spa - All Inclusive

Grand Palladium Select White Sand Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Grand Palladium Select White Sand Resort & Spa - All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 6 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a steam room. Self parking is free.

Smoking is allowed in designated areas at this 5-star Kantenah property.

  • 425 guestrooms or units
  • 3 levels
  • 14 buildings
  • 5 dining venues
  • 2 swim-up bars
  • 6 bars or lounges
  • Conference rooms
  • Built in 2005
  • Buffet breakfast (free)
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
Grand Palladium Select White Sand Resort & Spa - All Inclusive offers 425 air-conditioned accommodations with indoor private hot tubs and minibars. Rooms open to furnished balconies. Each accommodation is individually decorated. Beds feature down duvets. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with in-room jetted baths, complimentary toiletries and hairdryers.

This Kantenah property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Zentropia Palladium Spa & Wellness has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Palladium Select White Sand Resort & Spa - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Palladium White Sand Kantenah
Grand Palladium White Sand Resort
Grand Palladium White Sand Solidaridad
Grand Palladium White Sand Resort All Inclusive Kantenah
Grand Palladium White Sand All Inclusive Kantenah
Pallaum White d Inclusive Kan
Grand Palladium White Sand Resort & Spa All Inclusive Kantenah

Frequently asked questions

What is the cancellation policy at Grand Palladium Select White Sand Resort & Spa - All Inclusive?

Grand Palladium Select White Sand Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Palladium Select White Sand Resort & Spa - All Inclusive?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at Grand Palladium Select White Sand Resort & Spa - All Inclusive on 18 Nov 2026 start from AU$380, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Palladium Select White Sand Resort & Spa - All Inclusive?

Yep, Grand Palladium Select White Sand Resort & Spa - All Inclusive has a free self car park.

Are there any beaches close to Grand Palladium Select White Sand Resort & Spa - All Inclusive?

The closest beach to Grand Palladium Select White Sand Resort & Spa - All Inclusive is Akumal Beach (5.6 km).

Is there a spa on site at Grand Palladium Select White Sand Resort & Spa - All Inclusive?

Yep, Zentropia Palladium Spa & Wellness is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Grand Palladium Select White Sand Resort & Spa - All Inclusive have a pool?

Grand Palladium Select White Sand Resort & Spa - All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Grand Palladium Select White Sand Resort & Spa - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grand Palladium Select White Sand Resort & Spa - All Inclusive?

Grand Palladium Select White Sand Resort & Spa - All Inclusive features a private beach, 5 outdoor pools and a full-service spa. All guestrooms come with Hot tubs, Private jetted baths and 24-hour room service.

What makes Grand Palladium Select White Sand Resort & Spa - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at Grand Palladium Select White Sand Resort & Spa - All Inclusive.

Is Grand Palladium Select White Sand Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Grand Palladium Select White Sand Resort & Spa - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Grand Palladium Select White Sand Resort & Spa - All Inclusive?

Yep, all rooms come with private hot tubs.

Does Grand Palladium Select White Sand Resort & Spa - All Inclusive serve breakfast?

Yeah, free buffet brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Grand Palladium Select White Sand Resort & Spa - All Inclusive?

No, Grand Palladium Select White Sand Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Palladium Select White Sand Resort & Spa - All Inclusive?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Palladium Select White Sand Resort & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Palladium Select White Sand Resort & Spa - All Inclusive?

No, pets and service animals are not allowed.

Grand Palladium Select White Sand Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 567 out of 1000 reviews
Rating 8 - Good. 240 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place - had a great time with the family
Stayed 21 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a family gathering
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property love it wish I could stay there another week.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff! Beautiful resort with lots to do!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend staying here! The room, staff, food facilities...everything was fantastic!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is absolutely beautiful and HUGE! I loved that staying at White Sand gave me access to three different hotels on the property, which made the resort feel like there was always something new to explore. There were so many beautiful areas to walk around, relax, eat, and enjoy.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an overall excellent stay, great pools great rooms, and most importantly, great food!! Will definitely be back!!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire staff was friendly. Food was amazing and had a great experience while celebrating my birthday!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place.
Stayed 4 nights in May 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Food is okayish
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff / food and drinks ! Had the best time and reccomend to anyone
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great resort
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds were well kept, buffet was good restaurants were excellent. Raul was attentive and happy to help anytime we had questions. Unable to enjoy beach due to algae bloom but most Caribbean beaches are affected at this time of the year. Overall great stay
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bars, staff and food selection were excellent!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing, facilities are excellent, great service!
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay and enjoy people are really nice and helpful and polite tank you very much for you service
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, and the property was beautiful.
White Sands lobby
Villa 56 courtyard
Bedroom
Living room with a sofabed
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay loved the service, sunshine and all the amenities on sight. Would definitely recommend!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a group of 4 families with 8 children. Very helpful and kind staff. The children had a wonderful experience enjoying the different amenities. And we adults relaxed at the spa, gym, pool and enjoy the food quality and variety of restaurants.
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Resort is perfect
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the room, golf cart transportation, swim up bar etc was excellent - very kid friendly too
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place to stay. The staff is amazing and the food was great. Property was kept perfect and the pool is really nice.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and specially our butler for room service Eric and Cielo went out of their way to make our Anniversary special and sweet 16 of our Niece. The best was they were stationed near our building all day and were very helpful in arranging our dinner reservations at the restaurants. With just text message they were available to help us every time we needed them. Room service and food was good. Plenty of choices. Only the beach had sea weed but they do their best to clear as much as possible.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was one of the best hotels i have been
Stayed 4 nights in Dec 2025