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Grand Palladium White Sand Resort & Spa All Inclusive

4.0 star property
Property with private beach and full-service spa

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Photo gallery for Grand Palladium White Sand Resort & Spa All Inclusive

6 outdoor pools, pool umbrellas, pool loungers
Junior Suite, Beachside
Lobby sitting area
Minibar, in-room safe, desk, laptop workspace
5 restaurants, Mexican cuisine
Reviews
8.2

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • Spa
  • Pool
  • On private beach
  • LaundryLaundryLaundry
  • All-inclusive

Explore the area

Map
Carr Federal Chetumal - Puerto Juarez, Km 256-100 Municipio Solidaridad, Kantenah, QROO, 77710
  • Popular LocationAkumal Beach7 min drive
  • Popular LocationHalf Moon Bay14 min drive
  • Popular LocationYal-ku Lagoon15 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)66 min drive

Room options

View all photos for Junior Suite Single use Garden View

Minibar, in-room safe, desk, laptop workspace

Junior Suite Single use Garden View

10/10 Exceptional

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Day bed
Ceiling fan
  • 53 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Beachside

Junior Suite, Beachside

Junior Suite, Beachside

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Ceiling fan
Separate bedroom
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Beachside

Suite, Beachside

Suite, Beachside

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Ceiling fan
Separate bedroom
  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Romance Bungalow by the lake

Romance Bungalow by the lake

Romance Bungalow by the lake

10/10 Exceptional

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout curtains
Day bed
Ceiling fan
  • 69 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View

Minibar, in-room safe, desk, laptop workspace

Junior Suite Garden View

8/10 Good

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Day bed
Ceiling fan
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Garden View

Suite Garden View

Suite Garden View

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Day bed
Sofa bed
  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Kantenah

An all-inclusive stay in Kantenah awaits you at Grand Palladium White Sand Resort & Spa All Inclusive. You'll be 7.6 km (4.7 mi) from Akumal Beach and 20.7 km (12.9 mi) from Xel-Há Park. Highlights at this beachfront property include 5 restaurants, 6 outdoor swimming pools and a full-service spa. .A relaxing visit to Zentropia Palladium Spa & Wellness can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The theme restaurant, La Adelita, serves Mexican cuisine. With 2 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 5 hot tubs and free kids' club. Business travelers can take advantage of 3 meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of car rentals on site. .Attractions within a 30-minute drive of this 4-property class Kantenah property include Half Moon Bay and Soliman Bay.

What's nearby

  • Akumal Beach - 7 min drive
  • Cenote Azul - 8 min drive
  • Half Moon Bay - 14 min drive
  • Yal-ku Lagoon - 15 min drive
  • Xel-Há Park - 19 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 66 min drive

Restaurants

  • Sports Bar Sirenis - 9 min drive
  • Xtra Time Sports Bar - 8 min walk
  • Bayou Restaurant - 9 min drive
  • Bar Balam - 17 min walk
  • La Dalia - 8 min walk

About this property

Grand Palladium White Sand Resort & Spa All Inclusive

Property with private beach and full-service spa
Grand Palladium White Sand Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Grand Palladium White Sand Resort & Spa All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 2 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a steam room. Self parking is free. A complete renovation of Grand Palladium White Sand Resort & Spa All Inclusive was completed in 2019.

Smoking is allowed in designated areas at this 4-star Kantenah property.

  • 264 guestrooms or units
  • 3 levels
  • 8 buildings
  • 5 dining venues
  • 2 swim-up bars
  • 2 bars or lounges
  • Conference rooms
  • Built in 2005
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
Grand Palladium White Sand Resort & Spa All Inclusive offers 264 air-conditioned accommodations with indoor private hot tubs and iPod docking stations. Rooms open to furnished balconies. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a combined bath/shower unit with in-room jetted baths, complimentary toiletries and hairdryers.

This Kantenah property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Zentropia Palladium Spa & Wellness has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 swim-up bars
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • El Dorado
  • La Adelita
  • La Lola
  • Portofino
  • Sumptuori

Things to do

  • 5 spa tubs
  • 6 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 8 buildings
  • Built in 2005
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: USD 35 per person, per day and includes use of: sauna; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grand Palladium White Sand Kantenah
Grand Palladium White Sand Resort
Grand Palladium White Sand Solidaridad
Grand Palladium White Sand Resort All Inclusive Kantenah
Grand Palladium White Sand All Inclusive Kantenah
Pallaum White d Inclusive Kan
Grand Palladium White Sand Resort & Spa All Inclusive Kantenah

Frequently asked questions

What is the cancellation policy at Grand Palladium White Sand Resort & Spa All Inclusive?

Grand Palladium White Sand Resort & Spa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Palladium White Sand Resort & Spa All Inclusive?

As of 28 May 2024, prices found for a 1-night stay for 2 adults at Grand Palladium White Sand Resort & Spa All Inclusive on 5 June 2024 start from AU$607.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Palladium White Sand Resort & Spa All Inclusive?

Yep, Grand Palladium White Sand Resort & Spa All Inclusive has a free self car park.

Are there any beaches close to Grand Palladium White Sand Resort & Spa All Inclusive?

The closest beach to Grand Palladium White Sand Resort & Spa All Inclusive is Half Moon Bay (4 km).

Is there a spa on site at Grand Palladium White Sand Resort & Spa All Inclusive?

Yep, Zentropia Palladium Spa & Wellness is available for guests. It has 5 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Grand Palladium White Sand Resort & Spa All Inclusive have a pool?

Grand Palladium White Sand Resort & Spa All Inclusive has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Grand Palladium White Sand Resort & Spa All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grand Palladium White Sand Resort & Spa All Inclusive?

Grand Palladium White Sand Resort & Spa All Inclusive features a private beach, 6 outdoor pools and 5 hot tubs. All guestrooms come with Hot tubs and Private jetted baths.

What makes Grand Palladium White Sand Resort & Spa All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at Grand Palladium White Sand Resort & Spa All Inclusive.

Is Grand Palladium White Sand Resort & Spa All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Grand Palladium White Sand Resort & Spa All Inclusive is a hit with families.

Are there hot tubs in the rooms at Grand Palladium White Sand Resort & Spa All Inclusive?

Yep, all rooms come with private hot tubs.

Does Grand Palladium White Sand Resort & Spa All Inclusive serve breakfast?

Yeah, free buffet brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Grand Palladium White Sand Resort & Spa All Inclusive?

No, Grand Palladium White Sand Resort & Spa All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Palladium White Sand Resort & Spa All Inclusive?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Palladium White Sand Resort & Spa All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Palladium White Sand Resort & Spa All Inclusive?

No, only service animals are allowed.

Grand Palladium White Sand Resort & Spa All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 251 out of 530 reviews" "
Rating 8 - Good. 155 out of 530 reviews" "
Rating 6 - Okay. 57 out of 530 reviews" "
Rating 4 - Poor. 32 out of 530 reviews" "
Rating 2 - Terrible. 35 out of 530 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, easy experience. Clean and large rooms. Extravagant food and amenities.
Stayed 5 nights in Jan 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort
Stayed 8 nights in Jan 2024

6/10 Okay

Amy

Travelled with family
Liked: Staff & service
Stayed 6 nights in Jan 2024

10/10 Excellent

Janet Lee

Liked: Cleanliness
Stayed 7 nights in Jan 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went here for our honeymoon and absolutely loved it! The food was good, the drinks were strong and the staff was extremely friendly and helpful. We did not want to leave at the end of the week. Only downside was the pool was cold but we still swam anyways.
Stayed 7 nights in Dec 2023

8/10 Good

Adam

Liked: Cleanliness, staff & service
The property was amazing and beautiful. Never saw a mess anywhere. Staff was friendly and attentive. Food quality was mediocre, alot of flavor missing from alot of the mexican dishes which doesnt make sense considering location. Restaurants are reservation only and can only be reserved before 3pm so no spontaneous dinner plans after that. We were instructed to use the palladium app to reserve for dinner, which we were able to book and received a confirmation. Showed up at the restaurant for a 930pm reservation under this assumption and was told they couldnt take us at all (2 people) because we booked the reservation after 3pm, and sent us away without trying to accommodate us. This was at the brazilian steak house. Drinks were fairly inconsistent as well. Lobby had great espresso martinis but terrible mojitos. Pool had amazing mojitos and so forth. We had our rooms serviced and when we returned everything was fine. An hour or two would pass and we would be interrupted by a staff personally handing out small pieces of chocolates. On 1 of these occassion, the staff knocked and immediately entered the room before I could get out of the shower. On our last night something broke and water started dripping from our ceiling
Stayed 6 nights in Dec 2023

10/10 Excellent

Mahyar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family vacation
Stayed 5 nights in Nov 2023

10/10 Excellent

Laura

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, relaxing and clean. The staff is very helpful and friendly. Water temperature at the beach is perfect, just bring water shoes because the sand is thick and there are rocks/corals.
Stayed 7 nights in Oct 2023

10/10 Excellent

Jose, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023

10/10 Excellent

Abriel

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing! Thr staff was helpful and friendly. The travel club was not pushy. We declined a tour and that was it. No one asked again. It was a wonderful week at the white sands property.
Stayed 7 nights in Sep 2023