Each apartment is individually furnished and features a TV with a DVD player, along with free WiFi, a balcony, and a living room. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. A ceiling fan, a hair dryer, and an iron/ironing board are also available. Housekeeping is available once per stay.
This smoke-free apartment building offers free WiFi in public areas, a garden, and barbecue grills. Added amenities include laundry facilities, express check-in, and express check-out. There's also the convenience of free self parking.
Sights within a 10-minute walk of this 3.5-star Surfers Paradise property include Centro Surfers Paradise and SkyPoint Observation Deck.
18 Jul. 2019 by Surfers Riverside
Hi Anonymous, Our sincere apology for the gap in our usual high standard. Unfortunately, we don't know your name or your unit number to identify which unit it is. We checked all the units and do not see any damaged wall or door??? If there's big thing like wall or door is damaged, we should notice right away. We wish we had known about it during your stay so we can rectify the issue right away but we did not hear anything from you guys, unfortunately. Our reception opens during business hours and we have call centre which you can connect with us 24/7 from your room or from outside. Our apartments is self-serviced apartments so we only provide complimentary welcome pack of amenities for the first night. Any extra, you can get from supermarket just some mins walking away or from reception at reasonable cost. This is stated on our website or listings. We hope this misunderstanding does not affect your stay. Best regards,
1 Apr. 2019 by Surfers Riverside
Dear guest, Thank you for your feedback. We would like to clarify that you didn't book the Riverview room. We even showed you the booking confirmation from Wotif showing that you booked the other room type which does not have riverview and is cheaper when the you raised the issue upon arrival. Our riverview units are stated clearly with Riverview title and in the description. We are sorry that you may not read it carefully which may lead to this misunderstanding. We hope to welcome you again in the future. Best regards
15 Feb. 2019 by Mike
Hello, Thank you for taken time to review your stay at Surfers Riverside Apartments, we do proved a service during your stay which you have indicated, we encourage our guests if there is an issue to make contact asap to give us the opportunity to rectify it immediately , we are glade you found everything close. Regards Surfers Riverside Apartments.
24 Jan. 2019 by Relief Manager
Dear Anonymous, We apologies for the inconvenience ,we have since rectified the issue. Regards Surfers Riverside
19 Apr. 2018 by mike
Hello Sam Thank you so much for taking the time to comment on your recent stay at Surfers Riverside it appears that the cleaning standard has slipped in the last couple of weeks , we are high lightening and addressing these issues with our new Housekeeping contractor - We do not provide hand towels however we may consider this in future. Thank you again . Surfers Riverside Management
19 Apr. 2018 by mike
Hello Mike, Thank you for taking the time to comment on your recent stay at Surfers Riverside. we are disappointed that the cleanliness was not up to the standard that we are a custom to we are addressing these issues with our new cleaning contractor ..thank you for bringing it to our attention. Surfers Riverside Management
29 Jan. 2018 by Mike
Hello Lisa , Thank you for taking the time to comment on your recent stay at Surfers Riverside, we have engaged a new cleaning contractor little surprised with your comment as we do check all units before guest arrival. Thank You Regards Surfers Riverside
As a guest of Surfers Riverside Apartments, you'll find an outdoor pool, tour/ticket assistance, and barbecue grills. Public spaces have free WiFi. Surfers Riverside Apartments also features multilingual staff, a garden, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis. This 3.5-star Gold Coast apartment is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Limited onsite parking
Surfers Riverside Apartments offers 10 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. These individually furnished accommodations have separate living rooms. Accommodations at this 3.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided once per stay.
Room service (during limited hours) is available.
Special check-in instructions:
The front desk is open during the following times:
Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance. The office is closed on Sundays and public holidays. An advance credit card deposit is required for late arrivals.
This property's front desk is open during the following times:
This property requires guests to review and sign conditions of booking and occupancy upon arrival.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.
This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.