For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
At Sunshine Beach Resort you'll be 2 km (1.2 mi) from Pizzey Park Sporting Complex and 2.9 km (1.8 mi) from Burleigh Head National Park. Highlights at this motel include an outdoor swimming pool and in-room free WiFi.
Flat-screen TVs and coffee/tea makers are featured in all 26 rooms. Refrigerators and microwaves make in-room dining convenient. You'll find nice touches like rainfall showerheads and free toiletries to enhance your stay. Weekly housekeeping is available.
This motel has free WiFi in public areas, a terrace, and barbecue grills. Additionally, you'll find express check-out, tour/ticket assistance, and luggage storage. There's also the convenience of free self parking.
Places within a 15-minute drive of this 3-star Miami motel include Bond University and Robina Town Centre.
Sunshine Beach Resort ratings based on 415 Verified Reviews
Review Summary
3.5
out of 5
3.5 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for Sunshine Beach Resort
Everyone (258)Couples (90)Students (5)Family (66)
3 out of 5
Posted by a verified traveller on 26 Jul. 2020
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Comment from Hotel Management
28 Jul. 2020
by Vanessa
Thank you for taking the time to review us. See you again soon.
4 out of 5
Comfortable stay and staff were very friendly.
Convenient to local shops and food outlets, close to the beach and quiet.
Posted by a verified traveller on 24 May 2020
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Comment from Hotel Management
17 Jun. 2020
by Vanessa
Thank you for staying with us and look forward to your return.
4 out of 5
Posted by a verified traveller on 13 Mar. 2020
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Comment from Hotel Management
14 Mar. 2020
by Helen
Thank you for taking the time to score our property.
1 out of 5
Disgusting place!!! Bathroom dirty with mould growing in grout. Cleaner needs to be given a bottle of bleach and shown how to use it. Carpet feels filthy under your feet. Hear every noise as people walk past the rooms. The pool was green with muck on pool floor, couldn’t swim in it although the owner tried to advise it was ok. Wi fi didn’t work. Microwave looked dirty inside on walls. Place felt dirty. Ripped off. We stayed because we had paid and it was late afternoon.. otherwise NEVER AGAIN.
Posted by a verified traveller on 30 Jan. 2020
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Comment from Hotel Management
3 Feb. 2020
by Management
Firstly I would like to apologise sincerely for the cleanliness of the room. We did have a new staff member however they have now been stood down. Our rating normally for cleanliness on booking.com is 8/10 with over 1000 reviews. I would like to offer you a heavily discounted rate if you wish to give us another go by booking direct.
In regards to the pool, as we mentioned to you, all our pool system was down due to recent flash flooding and due to high demand of replacements/repairs from many customers on the Gold Coast the equipment was taking longer than normal to be rectified. During this time our professional pool service tested the pool every day and advised us accordingly.. We would have shut down the pool immediately if any concerns were raised. Normally our pool is pristine, unfortunately this was out of our control.
Thank you for your feedback and hope we can offer you a better experience next time if you would like.
4 out of 5
Pool was not available (green) and aircon was poor. Good overall though.
Posted by a verified traveller on 29 Jan. 2020
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Comment from Hotel Management
31 Jan. 2020
by Helen
Thank you for the feedback and for staying with us.
4 out of 5
Convenient location, big room with balcony, undercover parking . Clean and provided everything we needed. Thank you
Posted by a verified traveller on 14 Jan. 2020
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Comment from Hotel Management
16 Jan. 2020
by vanessa
Thanks for your review.
See you again soon.
5 out of 5
Very clean and tidy Staff were very accommodating and pleasant, Enjoyed our overnight stay, Thank you..
Posted by a verified traveller on 14 Jan. 2020
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Comment from Hotel Management
16 Jan. 2020
by Vanessa
Thanks for the top star rating. Hope to see you again soon.
4 out of 5
I loved the location!! Great pool and lovely staff
Posted by Kb on 13 Jan. 2020
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Comment from Hotel Management
16 Jan. 2020
by vanessa
Thanks for your rating.
Hope to see you again soon.
4 out of 5
It was clean , close to beach and cafes and free parking . Staff was friendly
Posted by uh on 11 Jan. 2020
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Comment from Hotel Management
11 Jan. 2020
by Helen
Great feed back, thank you for staying with us.
2 out of 5
Car parking available at property.
The room smelled of sickness and despite using nilodor every day and bosisto we could not get rid of the smell. The room was cleaned one day and the smell was reduced for that day. I am sure if it was serviced every day it would have been better but I did not take my vacuum cleaner with me so I could only clean so much. They should tell customers that they only clean the room once a fortnight. We booked for 12 nights and I wanted to move out after day 1.
As a guest of Sunshine Beach Resort, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. Sunshine Beach Resort also features barbecue grills and express check-out. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Gold Coast motel.
Airport: Coolangatta Airport (OOL) (14.3 km / 8.9 mi)
Train station: Varsity Lakes Station (6.8 km / 4.2 mi)
Parking: Free self parking and RV/bus/truck parking
Room Amenities
Sunshine Beach Resort offers 26 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Refrigerators and microwaves are provided. Bathrooms include showers with rainfall showerheads. This Gold Coast motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided weekly.
Flat-screen television
Refrigerator
Microwave
Coffee maker
Shower
Rainfall showerhead
Housekeeping (weekly)
Toiletries (free)
Air conditioning
Ensuite bathroom
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
This property doesn't offer after-hours check-in. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The reception is open 9 AM-5 PM Monday-Saturday, and 9 AM-2 PM Sunday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
This property doesn't offer after-hours check-in. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets and service animals are not allowed at Sunshine Beach Resort
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Cash or credit card deposit required
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wear personal protective equipment
Property follows sanitisation practices of Safe Travels (WTTC - Global)
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Staffed front desk
Social distancing measures are in place
Events/parties not allowed
Contactless check-in is available
No rollaway/extra beds available
No cots (infant beds) available
Guests will receive an email with special check-in instructions
Property confirms they are implementing enhanced cleaning measures
No lifts
Service animals not allowed
Parking height restrictions apply
Individually wrapped food options are not available
Gap period enforced between guests' stays 24 hours
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-out fee: AUD 30.00
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Sunshine Beach Miami
Sunshine Beach Resort
Sunshine Beach Resort Miami
You should know
Pool access available from 7 AM to 9 PM.
Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
