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Soul - Q Stay

4.0 star property

Photo gallery for Soul - Q Stay

Apartment, 3 Bedrooms, Ocean View | View from room
Indoor pool, outdoor pool
Premium Apartment, 3 Bedrooms, Ocean View | Private kitchen
A modern hotel room with a large bed, two bedside tables, a nightstand, a framed picture, and a balcony with a view of the beach.
A spacious lobby with a modern staircase, comfortable seating, and decorative elements.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View map
8 Esplanade, Surfers Paradise, QLD, 4217
  • Place, Cavill Avenue
    ‪2 min walk‬
  • Place, Surfers Paradise Beach
    ‪2 min walk‬
  • Place, Chevron Renaissance
    ‪3 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪32 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms, Ocean View

A modern living room with a large TV, comfortable seating, a dining area, and a balcony with a view.

Apartment, 2 Bedrooms, Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 3 Bedrooms, Ocean View

Apartment, 3 Bedrooms, Ocean View | Living area

Apartment, 3 Bedrooms, Ocean View

  • Ocean view
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed and 4 Single Beds
  • Free Wi-Fi

View all photos for Premium Apartment, 3 Bedrooms, Ocean View

Premium Apartment, 3 Bedrooms, Ocean View | Living area

Premium Apartment, 3 Bedrooms, Ocean View

  • Ocean view
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed and 4 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Private Pool

A rooftop infinity pool with glass railings, a stone-tiled deck, and a view of the city skyline at dusk.

Apartment, 2 Bedrooms, Private Pool

  • Ocean view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

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About the area

Gold Coast

Soul - Q Stay puts you in the heart of Gold Coast, within steps of popular attractions like Cavill Avenue and Surfers Paradise Beach. .Each apartment is individually decorated and features a washer/dryer, free WiFi and a furnished balcony. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A soaking bath, a living room and an LCD TV are also available. Housekeeping is not available. .Enjoy the indoor swimming pool, outdoor swimming pool and gym. Other amenities include spa services and laundry facilities. There's also the convenience of free self parking.
View more Apartments in Gold CoastOpens in a new window

What's nearby

  • Cavill Avenue - 2 min walk - 0.2 km
  • Surfers Paradise Beach - 2 min walk - 0.2 km
  • Chevron Renaissance - 3 min walk - 0.3 km
  • Slingshot - 3 min walk - 0.3 km
  • SkyPoint Observation Deck - 9 min walk - 0.8 km

Getting around

  • Cypress Avenue Station - 8 min walk
  • Helensvale Station - 25 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 42 min drive

Restaurants

  • ‪Surfers Paradise Beer Garden - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪ESPL Coffee Brewers - ‬1 min walk
  • ‪Gong Cha Surfers Paradise - ‬3 min walk

About this property

Soul - Q Stay

Soul - Q Stay offers its guests an indoor pool, an outdoor pool, and a fitness centre. Spa services, a terrace, and barbecue grills are also featured at Soul - Q Stay. Self parking is free.

Smoking is allowed in designated areas at this 4-star Gold Coast apartment.

  • 2 guestrooms or units
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • Smoking in designated areas
Soul - Q Stay offers 2 accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with a deep soaking bath and hairdryers.

Guests can surf the web using complimentary wireless Internet access. LCD televisions are featured in guestrooms.

Guests can pamper themselves by indulging in the on-site spa services.

Similar properties

4 Bedroom Penthouse | View from room
Hilton Surfers Paradise Hotel & Residences
Surfers Paradise
  • Pool
  • Spa pool
  • Spa
  • Kids’ pool
4.4 out of 5, Excellent, 1,012 reviews
The price is AU$259
includes taxes & fees
21 July - 22 July
Hilton Surfers Paradise Hotel & Residences

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Indoor pool
  • Outdoor pool
  • Spa services

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Bedrooms

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Living room

Entertainment

  • LCD TV

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Designated smoking areas (fines apply)

Services and conveniences

  • Luggage storage
  • No housekeeping service
  • Tour and ticket assistance

Location highlights

  • In the city centre

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 2 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Reception hours are 10 AM-2 PM on Sundays and Public Holidays.

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 1000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

Property is also known as

Soul We Accommodate Apartment Surfers Paradise
Soul We Accommodate Apartment
Soul We Accommodate Surfers Paradise
Soul We Accommodate
Soul We Accommodate
Soul - Q Stay Apartment
Soul - Q Stay Surfers Paradise
Soul - Q Stay Apartment Surfers Paradise

Frequently asked questions

Is parking available at Soul - Q Stay?

Yep, Soul - Q Stay has a free self car park.

Are there any beaches close to Soul - Q Stay?

Yep, Soul - Q Stay is a short 2-minute walk from Surfers Paradise Beach.

Is there a spa on site at Soul - Q Stay?

There's no onsite spa, but this property does offer spa services.

Does Soul - Q Stay have a pool?

Soul - Q Stay has an outdoor pool and an indoor pool.

What luxury perks are available at Soul - Q Stay?

This property features an outdoor pool, as well as a soaking tub and a living room.

Are there hot tubs in the rooms at Soul - Q Stay?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Soul - Q Stay?

No, Soul - Q Stay does not offer an airport shuttle service.

What time are check-in & check-out at Soul - Q Stay?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Soul - Q Stay?

No, pets are not allowed.

Soul - Q Stay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 18 reviews
Rating 8 - Good. 6 out of 18 reviews
Rating 6 - Okay. 1 out of 18 reviews
Rating 4 - Poor. 4 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Feu

Liked: Check-in, communication, listing accuracy
Great apartment, excellent location with unobstructed views. Plunge pool was such a brilliant extra to have. Will definately stay again if the opportunity ever arises 😊
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Nadima

Liked: Communication
Location is excellent.
Stayed 8 nights in Dec 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
sensational location and great facilities
Stayed 5 nights in Jul 2022
Verified

10/10 Excellent

Mahmoud

Liked: Cleanliness, property conditions & facilities, communication
Best place ive stayed on the GoldCoast and ive been there over 20 times
Stayed 5 nights in Jul 2024
Verified

8/10 Good

Kirrilee

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our stay at peppers soul was great. Perfect location across from the beach and within walking distance to a large number of dining options, activities and shops. The pools were amazing. We would definitely stay here again.
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

vanessa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great venue, with brilliant view based on prime location. Easy access to shops, activities and dining.
Stayed 6 nights in Apr 2023
Verified

10/10 Excellent

Eliot Daniell

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed the view and facilities. Great hotel amenities. Was not provided with tea and coffee. Maintenance issue - power point in bathroom 2 shorting.
Stayed 5 nights in Aug 2023
Verified

6/10 Okay

jack

Liked: Property conditions & facilities
Disliked: Cleanliness
The properties location was great and the facilities were in good condition, but the apartment we stayed in had a lack of appliances, (no toaster no kettle) The apartment could off also been cleaner, nominated areas were dusty and minor mould areas in the bath and on bathroom tiles were visible... considering we were paying top dollar to stay there Foxtel would have also been nice..
Stayed 5 nights in Jan 2019
Verified

4/10 Poor

Lence

Disliked: Cleanliness, property conditions & facilities
Everything was lovely except for the cleanliness of the apartment. Once checked in and inside of the room, we noticed that the counters, floors and windows were not wiped down. All the dishes were stained or Damaged. And my final issue was I wanted to order another set of towels and after putting through the request I didn’t receive the towels when the company said they would organise it. I had to message them again and once again that did not happen. When checking out I asked for a refund for the towels that I didn’t receive and the claimed that the housekeeping left them on the floor of the hallway which everyone has access to. And which is dirty. Overall I would just look to book with the actual hotel or appartments rather than go through qstay
Stayed 5 nights in Jun 2023
Verified

4/10 Poor

Bahaa

Disliked: Cleanliness, amenities, property conditions & facilities, communication
We were looking firward to the stay iver xmas, unfortunatley few things that prevented it from being perfect: 1- Property wasn't fully clean, the cleaners had to come back to finish the job while we are in there. 2- I've been charged for an extra person. however, there was nothing extra supplied to cater for the 7th person. no extra towel or roll on bed. 3- There was only 1 toilet paper roll in 1 bathroom to cather for 7 people! 4- Microwave didn't work at all 5- Air-conditioning controller didnt work. we were freezing at night and couldnt turn it up, down or off. 6- Staff at Qstay office were not so helpful and quite rude: A- When i called about the 1 toilet paper roll, she said to me thats all what you are getting and made a silly suggestion for me to go down to their office and take some of "thier" toilet paper rolls! B- When i reported the towels issue, all what i got: Thats all what is there with no suggesti9ns to help. had to go and buy an extra towel for the additional guest that we paid extra for their stay. C- When i reported the microwave issue, i received an email giving me the obvious instructions about how to check if it works, as if i never owned one. a follow up call couple of days after was quite useless as i was told only 1 service technician around and he won't be able to attend anyway. disappointing! 6- Facilities in the common areas overall are rundown and behind on maintenance. if you still want to stay there, best to lower your expectations.
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Ali

Liked: Cleanliness, communication

Great stay, needs improvement

Great room with an amazing just what I requested Friendly staff were so helpful and professional The room might need abit of an update with new furniture and equipment for the kitchen as most of it is old or doesn’t work The room should of been well stocked as i was promised but we did run out of most things halfway through our stay Overall it was a great
Stayed 10 nights in Feb 2022
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love our stay at Soul in an ocean view room. The unit is really clean. WeAccommodate were really helpful, kind and welcoming, good deal with them, thank you guys we really enjoyed and appreciated our stay, hope to be back with you guys.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What amazing views

Great 3 bedroom apartment on 50 floor with ocean views. The only issue is having to load the dishwasher and put the rubbish out. For the price this should not be part of the deal.
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was visually lovely. the décor was well thought out and the floorplan spacious. the only thing that let this down was the hustle and bustle of needing to collect the keys from a different location and then needing to make our way through the traffic. Then needing to checkout, removing your car from the car park and having to return back to the room to place the keys on the bench. However, I would most definitely return to this location.
Stayed 3 nights in May 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness
Beach Front Location. Modern Building. location. Pools.
Stayed 7 nights in Apr 2019
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartment in fantastic building. Well presented.
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019