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4.3 out of 5

"We love to be there, because the unit is spacious, the pool to Dy for, and the spa!! What can I say!! Will be back, and we. Recommend Paradise Isles ... " More

By a verified traveller on Wed 26 Feb 2020

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Hotel Description

At this apartment you'll be within just a 15-minute stroll of popular places like Chevron Renaissance and Infinity Attraction. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

The apartment is individually decorated and features free WiFi, a patio, and cable TV. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A coffee/tea maker, a ceiling fan, and a hair dryer are also available.

This smoke-free apartment building offers free WiFi in public areas, barbecue grills, and dry cleaning/laundry services. Other amenities include a spa tub and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 20-minute walk of this 3.5-star Surfers Paradise property include Cavill Avenue and Slingshot.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$208* Per night/room 24 May - 25 May

Paradise Isles ratings based on 156 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Paradise Isles

Everyone (90) Couples (44) Family (21)
5 out of 5

Posted by on 25 Jan. 2021

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5 out of 5
We love to be there, because the unit is spacious, the pool to Dy for, and the spa!! What can I say!! Will be back, and we. Recommend Paradise Isles too everyone!

Posted by on 26 Feb. 2020

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Comment from Hotel Management

26 Feb. 2020 by PIsles

Thankyou so much for your great review. We look forward to seeing you again.

2 out of 5
The building was nice but the state of the shower was terrible. And the fact that if all rubbish wasn’t disposed of I would be charged a fee. I paid enough money for a very average room. Could have got a better room in surfers for that price

Posted by on 20 Jan. 2020

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Comment from Hotel Management

20 Jan. 2020 by PIsles

Sorry you were not happy with your shower. The apartments are self contained and rubbish is disposed of by the guest to the two large waste and recycle bins located in the basement.

5 out of 5
Excellent place to stay, great location , all very good

Posted by on 16 Jan. 2020

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Comment from Hotel Management

20 Jan. 2020 by PIsles

Thankyou for your review. We are happy you had a great stay

5 out of 5
Loved our stay at Paradise Isles, lovely clean serviced apartment, nothing was too much trouble. Ideal location as it was an easy walk to the beach and quiet enough at night for relaxing and sleeping!!

Posted by on 12 Jan. 2020

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Comment from Hotel Management

13 Jan. 2020 by PISles

Thankyou for your review. We are glad you had a lovely time.

5 out of 5
Great place to stay nice and quite, Foxtel and close to everything, would definitely stay there again.......👍

Posted by on 30 Oct. 2019

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Comment from Hotel Management

30 Oct. 2019 by PIsles

Thankyou for taking the time to review. We do appreciate it.

4 out of 5

Posted by on 25 Oct. 2019

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Comment from Hotel Management

29 Oct. 2019 by PIsles

Thankyou for your review

4 out of 5
Pool was relaxing - Good temperature. The fridge was really noisy, so I unplugged it at night to be able to sleep. The bed was unfortunately uncomfortable and I was told it was only 2 years old. When I stripped the bed for departure it was quite clear that it was definitely older than 2 years. Reception manager was very lovely and accommodating. A quiet place, which is close enough to Surfers to walk.

Posted by on 9 Oct. 2019

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Comment from Hotel Management

9 Oct. 2019 by PIses

Thankyou for your review. As you have put an anonymous review, I cannot track the apartment you stayed in to see which fridge is noisy. If you could contact me to let me know, I can look into this. Thankyou Di

5 out of 5
Great location, close to all precincts. Apartment is spacious and clean with a swimming pool and a heated spa. Great for families and couples for a get away or holiday time. Staff was helpful, they can help you organise tours and entertainment centres.

Posted by on 26 Sep. 2019

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Comment from Hotel Management

2 Oct. 2019 by Pisles

Thankyou for taking the time to review. We are happy you had a lovely stay

4 out of 5
Great location, friendly staff and comfy beds. Good facilities and all within a short walk to the heart of surfers paradise. Could do with a sign on the access point for the basement carpark to let people know more easily how to access basement with a car but this is minor and doesn't lessen my overall enjoyment of my stay

Posted by , from BRISBANE on 18 Jul. 2019

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Comment from Hotel Management

18 Jul. 2019 by PIsles

Thankyou for your review. Glad you enjoyed your time with us.

Renovations + Closures

The following facilities are closed on Christmas Day:

  • Front desk

Property Features

This apartment offers its guests an outdoor pool and a spa tub. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Tour/ticket assistance, barbecue grills, and a vending machine are also featured at this apartment. Free self parking is available. This 3.5-star Gold Coast apartment is smoke free.

  • 24 guestrooms or units
  • 3 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Coolangatta Airport (OOL) (30.8 km / 19.1 mi)
  • Property shuttles: Airport shuttle and theme park shuttle
  • Parking: Free self parking

Room Amenities

This apartment offers 24 accommodations with washers/dryers and coffee/tea makers. Rooms open to patios. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Additionally, rooms include irons/ironing boards and ceiling fans.

  • In-room kitchen
  • Washer and dryer
  • Private patio
  • Separate bedroom
  • Cable channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Hair dryer
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 19
  • Check-in time ends at 5 PM

Special check-in instructions:

Guests will receive lockbox information. For more details, please contact the property using the information on the booking confirmation.

The hotel's reception is open Monday through Friday from 8:30 AM to 5 PM, Saturday from 8:30 AM to 1 PM, and Sunday and public holidays from 8:30 to 10:30 AM. Guests planning to arrive outside of these hours must contact this property in advance for check-in instructions and key retrieval information.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. This property accepts credit cards. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • No rollaway/extra beds available
  • No lifts
  • Cash Deposit Required
  • Minimum guest age is 18
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 22 per person (one-way)
  • Airport shuttle fee per child: AUD 13 (one-way), (from 1 to 13 years old)
  • Crib (infant bed) fee: AUD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Paradise Isles
  • Paradise Isles Apartment
  • Paradise Isles Apartment Surfers Paradise
  • Paradise Isles Surfers Paradise
  • Paradise Isles Apartment
  • Paradise Isles Surfers Paradise
  • Paradise Isles Apartment Surfers Paradise

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.