4.3 out of 5

"Lovely hotel and close to everything you need. We only had the pleasure of staying for two nights, however upon arrival we were pleasantly surprised ... " More

By a verified traveller on Mon 27 Aug 2018

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Hotel Description

Hilton Surfers Paradise puts you in the heart of Surfers Paradise, connected to a shopping centre and within a 20-minute stroll of Cavill Avenue and SkyPoint Observation Deck. Highlights at this luxury hotel include 3 outdoor swimming pools, 2 bars/lounges, and a full-service spa.

All 169 rooms feature LCD TVs with DVD players, and you can enjoy iPod docks, WiFi, and in-room childcare. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like bathrobes and designer toiletries. Coffee/tea makers, safes, and hairdryers are also available.

A relaxing visit to eforea SPA AT HILTON can include deep-tissue massages, hot stone massages, aromatherapy, and hydrotherapy along with access to the steam room. The restaurant, Catch Restaurant, serves seafood and is open for breakfast and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the indoor swimming pool, fitness centre, sauna, and kids' swimming pool. Conference space, a business centre, and limo/town car service are among the business amenities offered. Other amenities include free wired Internet in public areas, a coffee shop/café, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of a theme park shuttle.

With a stay at this 5-star Surfers Paradise hotel, you'll be 0.9 km (0.6 mi) from Surfers Paradise Beach and 3.6 km (2.3 mi) from The Star Gold Coast.

Room (2 Single Beds)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$175 per night

Executive Room (2 Single Beds)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room (2 Single Beds)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Relaxation Suite with Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Surfers Paradise ratings based on 1,015 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Surfers Paradise

Everyone (415) Couples (481) Business (1) Family (117) Other (1)
3 out of 5

Posted by on 7 Apr. 2019

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4 out of 5

Posted by on 16 Mar. 2019

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5 out of 5
Clean, good service. Parkimg on the other hand, it's a nightmare. Make sure you get an access card before entering the car park or yoi will

Posted by on 15 Mar. 2019

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1 out of 5
Overall was a very disappointing stay we have complained and will be receiving a refund due to sheets not being cleaned and having old blood on them, pool having badages in it and we were not putting our daughter in there then to come to the car to find the sewage drain pipe leaking all over our car in which it smelt Disgusting and the car had to be cleaned I’m so dissatisfied at the service

Posted by on 11 Mar. 2019

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5 out of 5

Posted by on 3 Mar. 2019

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5 out of 5
On arrival my stress melted away by the incredibly welcoming and friendly staff. Add to this location, the modern, clean, impressive room and facilities it was worth the weekend away. I've already booked my next trip which I'm looking forward to.

Posted by on 3 Feb. 2019

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4 out of 5
great customer service, Hotel was clean and all the staff were nice

Posted by on 23 Jan. 2019

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3 out of 5

Posted by on 22 Jan. 2019

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2 out of 5
Quite well situated close to everything but up graded to executive room pretty much the same as deluxe when you upgrade you only get continental brekky not full breakfast. Unless you pay even more watch out for the upgrade not worth it.

Posted by on 21 Jan. 2019

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2 out of 5
Stains all over carpet , cigarette butts all over balcony floor , no kettle to make supplied coffee and tea , curtain rails falling off, lounge seat missing a foot making it unsafe to use not to mention dust on phones and in bathroom and mould in shower floor

Posted by on 19 Jan. 2019

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Property Features

Hilton Surfers Paradise offers its guests a full-service spa, 3 the outdoor swimming pools, an indoor pool, and a sauna. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Wired Internet is free in public spaces. Business amenities include a business centre and a limo/town car service. There are 4 meeting rooms available. A kid's pool, a fitness centre, and spa services are also featured at the luxury Hilton Surfers Paradise. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Surfers Paradise hotel is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 12 levels
  • 2 bars or lounges
  • Built in 2010
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Indoor pool
  • Children's pool
  • Grocery/convenience store
  • Snack bar/deli
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (31.7 km / 19.7 mi)
  • Property shuttles: Theme park shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Surfers Paradise offers 169 forms of air-conditioned accommodation with iPod docking stations and DVD players. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 37-inch LCD televisions come with pay-per-view films. Guests can make use of the in-room fridges, coffee/tea makers and minibars. Bathrooms include a complimentary bathrobe, designer toiletries and a hairdryer. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • HD television
  • Premium channels
  • Films for purchase
  • DVD player
  • Fridge
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Catch Restaurant – This restaurant specialises in seafood and serves breakfast and dinner. A children's menu is available. Open daily.

The Food Store – This Cafe serves breakfast and light fare. Open daily.

A complimentary food shopping service is offered and guests can order late-night fare from 24-hour room service.

Spa Services

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Steam room in spa
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Union Pay
  • Parking height restrictions apply
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night (for stays between 1 January and 31 December)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 39 for adults and AUD 19.50 for children (approximately)
  • Fee for in-room wireless Internet: AUD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 14.95 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 20 per night (in/out privileges)
  • Valet parking fee: AUD 40 per night (in/out privileges)
  • Rollaway bed fee: AUD 60 per night
  • On-site credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Surfers Paradise Hotel
  • Hilton Surfers Paradise
  • Hilton Surfers Paradise Hotel & Residences Gold Coast
  • Hilton Surfers Paradise Hotel And Residences

You should know

  • Pool access available from 6:30 AM to 10:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.