Crystal Bay on the Broadwater Deals & Reviews (Gold Coast, AUS) | Wotif

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Crystal Bay on the Broadwater, Gold Coast, current page

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4.4 out of 5

Excellent!

See all 298 Wotif Reviews

"Love how you get a good sea view, quieter than Surfers, block out curtains (a must), unlimited Wifi, Foxtel movie channel, large size Jacuzzi etc! Ap ... " More

By a verified traveller on Tue 25 Feb 2020

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Hotel Description

At Crystal Bay on the Broadwater, you'll be 5 km (3.1 mi) from Surfers Paradise Beach and 5.6 km (3.5 mi) from Chevron Renaissance. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is soundproofed and features an LCD TV with cable channels, along with free WiFi, a balcony, and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A hair dryer, a phone, and an iron/ironing board are also available. Weekly housekeeping is available.

Enjoy the fitness center, spa tub, sauna, and pool loungers. Added amenities include free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute drive of this 3.5-star Labrador property include Cavill Avenue and Sea World.

Traditional Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

AU$172* Per night/room 7 Jun. - 8 Jun.

Apartment, 3 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

Bed Count 1 King Bed Maximum Occupancy 7 Max

Deluxe Two Bedroom Apartment With Two Bathrooms

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Family Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Apartment, 3 Bedrooms

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Standard Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Family Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Economy Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

See all rooms (10)

Crystal Bay on the Broadwater ratings based on 298 Verified Reviews

Review Summary

4.4 out of 5 4.5 out of 5.0

Room cleanliness 4.0 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Crystal Bay on the Broadwater

5 out of 5

Love how you get a good sea view, quieter than Surfers, block out curtains (a must), unlimited Wifi, Foxtel movie channel, large size Jacuzzi etc! Apartment very clean and well presented! Will definitely stay again 👍👌

Posted by Eunice, from Brisbane on 25 Feb. 2020

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5 out of 5

Excellent value for money, lovely views across the Broadwater, comfy beds, beautiful pool and spa and a good little gym also. I’ll be back.

Posted by Fiona, from Hobart on 16 Feb. 2020

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5 out of 5

Lovely view and quite unite was very closed to places

Posted by a verified traveller on 8 Feb. 2020

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4 out of 5

Needs a fan in the bedroom overhead. No microwave instructions in English

Posted by a verified traveller on 17 Jan. 2020

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4 out of 5

Posted by a verified traveller on 16 Jan. 2020

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3 out of 5

Great location. Very friendly and helpful staff. Property dated and basic. Limited cooking utensils, crockery and cutlery. Furniture needs updating.

Posted by a verified traveller on 14 Dec. 2019

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4 out of 5

We stayed at this property 20+ years ago and it is evident that the property has been well maintained.

Posted by ADLC, from Melbourne on 23 Nov. 2019

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4 out of 5

Posted by a verified traveller on 3 Nov. 2019

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4 out of 5

Wonderful location. Close enough to everything yet away from the noise and chaos of Surfers Paradise. Magnificent view across The Broadwater. The apartment layout was great. Points were lost as the apartment required some maintenance and had furniture in need of upgrading due to damage.

Posted by PH, from Sydney on 24 Sep. 2019

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4 out of 5

Handy to local shops and beach. Easy acess to motorway.

Posted by a verified traveller on 15 Sep. 2019

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Comment from Hotel Management

16 Sep. 2019 by Michelle

Thank you for your feedback, much appreciated.

About the Crystal Bay on the Broadwater

Location 182 Marine Parade, Labrador, QLD 4215

Property Features

As a guest of Crystal Bay on the Broadwater, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and a garden are also featured at Crystal Bay on the Broadwater. Self parking is free. This 3.5-star Labrador apartment is smoke free.

1 building
47 guestrooms or units
14 levels
Poolside lounge chairs
Self-service laundry
Storage area for luggage
Tour and ticket information
Garden
BBQ grill(s)
Outdoor picnic space
Newspapers in lobby (free)
Elevator
No smoking on site

Family Friendly Amenities

Outdoor pool
Free WiFi
Soundproofed rooms
Kitchen
Laundry facilities
Washer/dryer
Full-sized refrigerator/freezer
Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

Airport: Gold Coast, QLD (OOL-Coolangatta) (46.5 km / 28.9 mi)
Train station: Helensvale Station (9.7 km / 6 mi)
Property shuttles: Airport shuttle
Parking: Free self parking

Room Amenities

Crystal Bay on the Broadwater offers 47 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

In-room kitchen
Washer and dryer
Private balcony
HD television
Cable channels
Refrigerator (full size)
Microwave
Oven
Stove
Dishwasher
Coffee maker
Kitchenware
Shower
Housekeeping (weekly)
Hair dryer
Telephone
Iron and ironing board
Blackout drapes
Sound-insulated rooms
Air conditioning
Unique furnishings
Unique decor
Wheelchair accessible

Hotel Policies

Check-in

Check-in time starts at 2:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

Monday - Friday: 8:30 AM - 5:00 PM

Saturday - Sunday: 8:30 AM - 12:30 PM

Front desk staff will greet guests on arrival.

Guests arriving after-hours can check in via the night service available at the front entrance to the building. All instructions are provided next to the intercom.

Check-in hours are 8:30 AM - 12:30 PM on Sunday.

This property's front desk is open during the following times:

Monday - Friday: 8:30 AM - 5:00 PM

Saturday - Sunday: 8:30 AM - 12:30 PM

Front desk staff will greet guests on arrival.

Check-out

Check-out by 10 AM

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are available for AUD 30.0 per day.
Cribs (infant beds) are available for AUD 5.0 per day.

Pet Policy

No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Only service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk

Fees

Guests will be asked to pay the following charges at the property:

Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability, amount varies)
Crib (infant bed) fee: AUD 5.0 per day
Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Crystal Bay Broadwater Apartment Labrador
Crystal Bay Broadwater Labrador
Crystal Bay Broadwater Apartment
Crystal Broadwater Labrador
Crystal Bay on the Broadwater Labrador
Crystal Bay on the Broadwater Apartment
Crystal Bay on the Broadwater Apartment Labrador

You should know

Registered guests are the only ones allowed to be in guestrooms.

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.