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Imperial Hotel Gold Coast

5.0 star property
Luxury hotel with marina and 24-hour fitness centre

Photo gallery for Imperial Hotel Gold Coast

View from room
Lobby
Outdoor pool, pool cabanas (surcharge), pool loungers
Executive Two Bedroom Condo (Rooftop)
Outdoor pool, pool cabanas (surcharge), pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Housekeeping
  • Parking included
  • Spa
The current price is AU$369
includes taxes & fees
4 May - 5 May

Explore the area

Map
94 Seaworld Dr, Main Beach, QLD, 4217
  • Marina Mirage Shopping Centre
    ‪1 min walk‬
  • Sea World
    ‪11 min walk‬
  • Broadwater Parklands
    ‪4 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪42 min drive‬

Room options

View all photos for Imperial Suite

Imperial Suite | Living area

Imperial Suite

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • Lagoon view
  • 160 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon Suite

Lagoon Suite

Lagoon Suite

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Smart TV
Hypo-allergenic bedding
  • Lagoon view
  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Smart TV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | View from room

Deluxe Suite

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Smart TV
Hypo-allergenic bedding
  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior King

Superior King

Superior King

Highlights

Balcony
Private indoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon King

Lagoon King

Lagoon King

Highlights

Balcony
Private indoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • Lagoon view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Three Bedroom Condo (Mid-level)

Full-sized fridge, microwave, electric kettle, toaster

Three Bedroom Condo (Mid-level)

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Water view
  • 200 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Bed

View all photos for Three Bedroom Condo (Rooftop)

Full-sized fridge, microwave, electric kettle, toaster

Three Bedroom Condo (Rooftop)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private rooftop hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Water view
  • 300 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Bed

View all photos for Three Bedroom Condo (Pool)

Private pool

Three Bedroom Condo (Pool)

Highlights

Balcony
Separate dining area
Separate sitting area
Private plunge pool
Private indoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
  • Water view
  • 250 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Bed

View all photos for Two Bedroom Condo (Mid-Level)

View from room

Two Bedroom Condo (Mid-Level)

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Water view
  • 143 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Condo (Rooftop)

Full-sized fridge, microwave, electric kettle, toaster

Two Bedroom Condo (Rooftop)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private rooftop hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Water view
  • 260 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Condo (Pool)

Private pool

Two Bedroom Condo (Pool)

Highlights

Balcony
Separate dining area
Separate sitting area
Private plunge pool
Private indoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
  • Water view
  • 200 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Executive Two Bedroom Condo on Mid Level

Highlights

Balcony
Private indoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Broadwater Suite

Broadwater Suite | Living area

Broadwater Suite

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Smart TV
Hypo-allergenic bedding
  • Water view
  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double

Premium bedding, minibar, in-room safe, desk

Superior Double

Highlights

Balcony
Private indoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Lagoon Double

Premium bedding, minibar, in-room safe, desk

Lagoon Double

Highlights

Balcony
Private indoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Two bedrooms Condominium(Mid Level)

Living area

Two bedrooms Condominium(Mid Level)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Two Double Room

Premium bedding, minibar, in-room safe, desk

Superior Two Double Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite With Lagoon View

Living area

Junior Suite With Lagoon View

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Superior King Room

Premium bedding, minibar, in-room safe, desk

Superior King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Broadwater Suite

Premium bedding, minibar, in-room safe, desk

Broadwater Suite

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Three bedroom Condominium(Mid Level)

Private kitchen

Three bedroom Condominium(Mid Level)

  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Suite

Living area

Deluxe Suite

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Living area

Superior Suite

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite With Lagoon View

Premium bedding, minibar, in-room safe, desk

Suite With Lagoon View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Accessible King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Two Double Room With Lagoon View

Interior

Two Double Room With Lagoon View

  • Sleeps 3
  • 2 Double Beds

View all photos for Three Bedroom Condominium(Rooftop)

Private kitchen

Three Bedroom Condominium(Rooftop)

  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed and 1 King Bed

King Or Two Double Room With Balcony

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Three Bedroom Condominium With Plunge Pool

  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Two Bedroom Condominium With Pool

Private kitchen

Two Bedroom Condominium With Pool

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Imperial Suite

Interior

Imperial Suite

  • Sleeps 2
  • 1 King Bed

Two Bedroom Condominium(Rooftop)

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for King Room With Lagoon View

Living area

King Room With Lagoon View

  • Sleeps 3
  • 1 King Bed

About the area

Gold Coast

A luxury stay in Gold Coast awaits you at Imperial Hotel Gold Coast. Within steps you'll find Marina Mirage Shopping Centre and Mariner's Cove Marina. Highlights at this hotel include a restaurant, an outdoor swimming pool and a marina. .A day of pampering can include hot stone massages and body scrubs. Le Jardin is open for brunch and lunch. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym, pool cabanas and pool loungers. Business amenities include meeting rooms, conference space, and a business centre. Added amenities include a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 5-property class Main Beach hotel include Cavill Avenue and The Star Gold Coast.

What's nearby

  • Marina Mirage Shopping Centre - 1 min walk - 0.1 km
  • Sea World - 11 min walk - 0.9 km
  • Surfers Paradise Beach - 4 min drive - 3.2 km
  • Broadwater Parklands - 4 min drive - 3.8 km
  • Cavill Avenue - 6 min drive - 5.3 km

Getting around

  • Cypress Avenue Station - 7 min drive
  • Varsity Lakes Station - 20 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 42 min drive

Restaurants

  • ‪Marina Mirage - ‬1 min walk
  • ‪Mos Burger - ‬20 min walk
  • ‪Jasmine Room - ‬4 min drive
  • ‪Southport Surf Club - ‬12 min walk
  • ‪Peters Fish Market - ‬3 min walk

About this property

Imperial Hotel Gold Coast

Luxury hotel with marina and 24-hour fitness centre
Imperial Hotel Gold Coast offers its guests a marina, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

A business centre, meeting rooms, and limo/town car service are available. Spa services, a terrace, and multilingual staff are also featured at the luxury Imperial Hotel Gold Coast. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Gold Coast hotel.

  • 200 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2000
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Imperial Hotel Gold Coast offers 200 accommodations with indoor private hot tubs and minibars. Rooms open to balconies. Beds feature premium bedding. Accommodation at this 5-star hotel has kitchens with full-sized fridge/freezers, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and bidets.

55-inch Smart televisions come with digital channels. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, facials and body scrubs.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Spanish

Similar properties

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4.3 out of 5, Excellent, 1,000 reviews
The price is AU$339
includes taxes & fees
11 May - 12 May
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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free covered self parking on site
  • Covered valet parking on site (AUD 50 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 52 for adults and AUD 26 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Il Barocco
  • Le Jardin

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room babysitting
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee grinder
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Minibar
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property's breakage deposit is refundable via credit card within 14 days after check-out, pending room inspection.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 March to 31 August:
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per day.
  • Cots (infant beds) are available for AUD 45.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 1000 per night
  • A damage deposit of AUD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

The listed deposit varies by room type.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 52 for adults and from AUD 26 for children
  • Valet parking fee: AUD 50 per night
  • Crib (infant bed) fee: AUD 45.0 per stay
  • Rollaway bed fee: AUD 65.0 per day
  • Credit card charges are subject to a surcharge of 1.8 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Palazzo Versace
Palazzo Versace Hotel
Palazzo Versace Hotel Main Beach
Palazzo Versace Main Beach
Hotel Versace
Palazzo Versace Gold Coast/Main Beach, Australia
Palazzo Versace
Imperial Gold Coast Main Beach

Frequently asked questions

What is the cancellation policy at Imperial Hotel Gold Coast?

Imperial Hotel Gold Coast offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Imperial Hotel Gold Coast?

As of 29 Apr 2025, prices found for a 1-night stay for 2 adults at Imperial Hotel Gold Coast on 4 May 2025 start from AU$369.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Imperial Hotel Gold Coast?

Yep, Imperial Hotel Gold Coast has a free self car park. Additionally there is covered valet parking for AUD 50 per night.

Are there any beaches close to Imperial Hotel Gold Coast?

Yep, Imperial Hotel Gold Coast is a short 10-minute walk from Main Beach.

Is there a spa on site at Imperial Hotel Gold Coast?

There's no onsite spa, but this property does offer services like body scrubs and facials, as well as hot stone massages.

Does Imperial Hotel Gold Coast have a pool?

Yep, and guests love it! Imperial Hotel Gold Coast has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger.

What makes Imperial Hotel Gold Coast a romantic place to stay?

Pool-view dining and romance packages, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at Imperial Hotel Gold Coast.

Is Imperial Hotel Gold Coast family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as childcare services in the guestrooms, it's no surprise that Imperial Hotel Gold Coast is a hit with families.

Are there hot tubs in the rooms at Imperial Hotel Gold Coast?

Yep, all rooms come with private hot tubs.

Does Imperial Hotel Gold Coast serve breakfast?

Yeah, guests love the buffet breakfast here! Served daily between 6:30 AM and 10:30 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Imperial Hotel Gold Coast?

No, Imperial Hotel Gold Coast does not offer an airport shuttle service.

Is there a bar or restaurant at Imperial Hotel Gold Coast?

Yep, they've got a lounge bar and an onsite restaurant that serves brunch and lunch.

What time are check-in & check-out at Imperial Hotel Gold Coast?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Imperial Hotel Gold Coast?

No, pets are not allowed.

Imperial Hotel Gold Coast Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 575 out of 1001 reviews
Rating 8 - Good. 212 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Amelia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst hotels to visit , very unprofessional receptionist, rooms are given different to prices and rooms you book for , food cannot be eaten my partner had food poisoning after we ate next to the pool he had oysters that were super old and a terrible steak , mouldy fruits !! Its pretty disappointing!!! Nothing was good we had a terrible easter vacation wasted so much money and we will never return again.
Stayed 2 nights in Apr 2025

8/10 Good

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient/close proximity to the celebration venue we were all at.
Stayed 1 night in Mar 2025

4/10 Poor

Sarah

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Terrible service, cold coffee, rude staff that didn't take down correct orders, gym is old and items are broken. Good pool and doormen are nice. Cocktails are good
Stayed 2 nights in Feb 2025

8/10 Good

Jim

Travelled with family
Liked: Staff & service, room comfort

Good stay

Overall good. Pool was nice, along with pool bar. Needed more food options.
Stayed 4 nights in Jan 2025

8/10 Good

ralph

Liked: Cleanliness, staff & service, room comfort

Enjoyable stay but not a 5 star hotel

We had a lovely time celebrating my husband’s 40th and were grateful for a free upgrade and small gift - a nice gesture that made the experience feel more special. Though the hotel overall is very tired and really needs a facelift. It doesn’t feel like a 5 star. Paintwork was chipped and stained, the pool area didn’t have enough umbrellas or lounge cushions, pool towels were stained, water glasses were old and faded, and they didn’t have enough seats or even space at the pool bar. The room was nice but tired again. They only gave us two towels so I had no separate towel for my hair. At a 5 star hotel, you expect these small things to be noticed and taken care of. The buffet was good, but not hugely impressive. No eggs to order for example. Though I did appreciate the barista coffee.
Stayed 1 night in Jan 2025

6/10 Okay

Ahmad

Travelled with family
Liked: Cleanliness, staff & service
Nice hotel
Stayed 5 nights in Jan 2025

6/10 Okay

Emile

Travelled with partner
Disliked: Property conditions & facilities
The pool is great and the food is acceptable with limitations on menu
Stayed 7 nights in Jan 2025

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with amazing swimming pool and friendly staff
Stayed 4 nights in Jan 2025

8/10 Good

Nicholas

Stayed 1 night in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Trip

It was amazing and fantastic
Stayed 3 nights in Jan 2025

8/10 Good

Josephine

Travelled with group
Liked: Cleanliness
Main entry was beautiful but the rooms all need upgrades.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sam

Travelled with group
Liked: Cleanliness
Main entry
Stayed 4 nights in Jan 2025

10/10 Excellent

Micheal

Stayed 3 nights in Jan 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Monte

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

It's nice but wouldn't do it again.

Booked the lagoon suite for 2 adults 2 kids with King bed and fold out lounge. Had to call to get 2nd bed made for kids at 8p.m. only enough pillows and towels for 2 not 4 people. House keeping was very slack and 2nd day didnt even refresh the room at all. Room was 2700 down to 2k for 3 nights but for that money you deserve better service. Restaurant and bar service by the pool were great.
Stayed 3 nights in Dec 2024

8/10 Good

June

Travelled with family
Liked: Cleanliness, staff & service, amenities
Arriving at the Imperial Hotel is wonderful, coming up to the driveway and being immediately welcomed by the doorman, then entering the reception, which was beautiful with festive decorations. There are great facilities; good pool areas, a gym, dining etc. Our rooms were very comfortable with plenty of amenities. There are only a couple of things I noted, that the hotel could really do with a facelift as it is looking a bit tired, particularly the rooms and hallways. The staff were very slow to clear room service trays - there was one at a nearby room to us that lay all day and into the evening and the maids had been to clean rooms (obviously not their jobs to clear the trays but they perhaps could have communicated to the relevant team!) Nonetheless, we did have a comfortable and enjoyable stay here.

6/10 Okay

Laura

Travelled with family
Stayed 3 nights in Dec 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Roger

Stayed 3 nights in Dec 2024

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2024

6/10 Okay

Robert, Coffs Harbour

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
room needed maintenance 40 minute wait after ordering from a la carte restaurant
Stayed 2 nights in Dec 2024

10/10 Excellent

Amria

Stayed 1 night in Nov 2024

8/10 Good

Peter

Stayed 1 night in Nov 2024