4.3 out of 5

"Didn't stay at Phillip island Apartments old and outdated nothing like photo's online moved to Phillip Island Towers absolutely amazing!! " More

By a verified traveller on Sun 24 Jun 2018

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Hotel Description

Phillip Island Apartments puts you in the heart of Cowes, within just a 10-minute stroll of Phillip Island Ferry Dock and Cowes Beach. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy Smart televisions with digital channels, and each apartment features free WiFi, a living room and a dining area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. Nice touches to enhance your stay include free toiletries and premium bedding. A DVD player, a coffee/tea maker and first-run films are also available. Housekeeping is available on request.

Enjoy the spa tub and pool loungers. Additionally, you'll find free WiFi in public areas, a conference centre and laundry facilities. There's also the convenience of free self parking.

Sights within a 10-minute drive of this 4-star Cowes property include Phillip Island Wildlife Park and Phillip Island Grand Prix Circuit.

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$220* Per night/room 21 Aug. - 22 Aug.

Two Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Apartment, 3 Bedrooms, Kitchen

Bed Count 1 King Bed Maximum Occupancy 6 Max

Three Bedroom Executive Apartment

Bed Count 2 King Beds Maximum Occupancy 6 Max

Phillip Island Apartments ratings based on 213 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Phillip Island Apartments

Everyone (76) Couples (48) Family (93)
3 out of 5

Posted by on 6 Jul. 2019

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Comment from Hotel Management

28 Jul. 2019 by Tony

Thanks Anon for your review, but difficult to respond as there is no context other than a rating. We regret our service delivery did not match your expectations.

3 out of 5
Overall the property was well maintained & clean. Our 3 bedroom apartment was nicely decorated, & maintained overall, except for certain small issues. There were minimal supplies of toilet paper (1 roll), dishwashing liquid, washing powder & garbage bags for 6 people. The walls were marked & patched so hadn't been cleaned well or repainted. No bedside lamps in bedrooms, so if something was needed during the night, would need to open the main light in bedroom, so partner was not happy. There was a phone but it was not connected to a phone line, so if something was needed from the office, would need to go up & down several flights of stairs as we were on the top floor. Not happy when this was done with baby or gear in arms. We found out that the apartments were being sold off as soon as we arrived which might explain lack of enthusiasm or service.

Posted by on 9 May 2019

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3 out of 5
I think this property is looking tired and needs updating. The bathroom tiles, especially around the bath need replacing. The apartment is nice enough and in a very good location. The beds are amazingly comfortable which was a definite bonus.

Posted by on 31 Mar. 2019

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5 out of 5
Clean , modern and bright . Everything worked well. Convenient location

Posted by on 28 Mar. 2019

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4 out of 5
Great location just off the main strip of Cowes. Large space with good range of amenities and friendly service.

Posted by on 17 Mar. 2019

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Comment from Hotel Management

27 Mar. 2019 by Reception

Thank you for taking the time to respond and for your genorous comments. We are very close to the beach and shops so ideal for families and visitors.

4 out of 5
Clean, comfortable and totally suit with my family.

Posted by , from Thailand on 16 Mar. 2019

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3 out of 5
Property was close to town center and local bars. But pool was green and barrooms where below average

Posted by on 8 Feb. 2019

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3 out of 5
The apartment was comfortable, however, the room I had faced the street level and it was noisy. The floor above me , you can hear the guests walking since the floor was not sound proof. Overall, it was a decent apartment.

Posted by on 13 Jan. 2019

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Comment from Hotel Management

15 Jan. 2019 by Reception

Thank you for your comments regarding your recent stay with us. We appreciate your feedback and hope you will come back and stay with us again.

3 out of 5
Pros: 1/ Apartment was clean. 2/ Pool was clean and spa was warm. 3/ Conveniently located in Cowes beach. 4/ Staff was helpful over the phone. Cons: 1/ The room was not well stocked with basics (i.e. Toilet paper, tea, coffee, sugar) for our stay. The housekeeping may have missed stocking them when servicing the room. It is a busy time. The reception will be close for Christmas, so we went to the counter on Christmas eve requesting for a few sachets of tea, coffee and sugar, also another roll of toilet paper. There was only 1 toilet paper for 4 people for 4 days? The lady at the reception refused to provide it to us and told us to get them from the supermarket. Those items should have been provided. Very disappointing reply.

Posted by , from Tasmania on 30 Dec. 2018

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Comment from Hotel Management

15 Jan. 2019 by Reception

Thank you NJ for your comprehensive review of your stay at our property.We appreciate your great comments regarding our apartments and facilities. The apartments are fully self contained and provide a starter kit of amenities for guests so we will follow up with both our reception staff and housekeeping staff regarding your comments. We hope you will come back and stay with us again in the future.

5 out of 5

Posted by on 22 Dec. 2018

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Comment from Hotel Management

28 Dec. 2018 by Reception

We appreicate your fantastic review score of our property.

Property Features

Phillip Island Apartments offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. Tour or ticket assistance, a BBQ, and laundry facilities are also featured at the business-friendly Phillip Island Apartments. Free self parking is available. This 4-star Cowes apartment is smoke free.

  • 31 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Separate living room
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: Melbourne, VIC (MEL-Tullamarine) (161.9 km / 100.6 mi)
  • Parking: Free self parking

Room Amenities

Phillip Island Apartments offers 31 forms of air-conditioned accommodation with washers/dryers and DVD players. This accommodation offers separate living rooms. Beds feature premium bedding. Accommodation at this 4-star apartment has kitchens with fridges, hobs, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Cowes apartment provides complimentary wireless Internet access. Smart televisions come with digital channels, first-run films and pay-per-view films. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

  • In-room kitchen
  • Washer and dryer
  • Separate bedroom
  • Dining room
  • Living room
  • Smart television
  • Digital channels
  • First-run films
  • Netflix
  • Films for purchase
  • DVD player
  • Fridge
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

An outdoor pool and a spa tub are on site.

Hotel Policies


  • Check-in time ends at 6 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 8:30 AM - 6 PM.
The front desk hours vary at this property. If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation.

Keysafe is available for late arrivals. For further details, please contact the property using information in the booking confirmation.

Reception hours are 9 AM - 4 PM on Sundays. For more details, please contact the property using the information on the reservation confirmation received after booking.

The front desk at this property is open daily from 8:30 AM - 6 PM.
The hours at this property's front desk vary. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation.


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.


  • No pets allowed, but service animals are welcome


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Only service animals are allowed
  • No lifts


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen fees vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Phillip Island Hotel
  • Quest Phillip Island Hotel Cowes
  • Phillip Island Apartments Apartment Cowes
  • Phillip Island Apartments Apartment
  • Phillip Island Apartments Cowes
  • Phillip Island Apartments
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.