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4.4 out of 5

"Kaloha is in an excellent spot, with private access to the beach. The complex is large, but quiet considering how many people can stay. The pool is lo ... " More

By a verified traveller on Tue 31 Jan 2023

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Hotel Description

Kaloha Holiday Resort Phillip Island places you in the center of Cowes, within a short 5-minute stroll of Cowes Beach and Phillip Island Coastal Reserve. Highlights at this beachfront hotel include a restaurant, free self parking, and a bar/lounge.

Spend the day at the beach and enjoy the onsite spa tub, seasonal outdoor swimming pool, and pool loungers. Additionally, you'll find free WiFi in public areas, a free manager's reception, and laundry facilities. There's also the convenience of free RV/bus/truck parking.

Sights within a 10-minute walk of this 3.5-star Cowes hotel include Silverleaves Beach and Phillip Island Ferry Dock.

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$152* Per night/room 12 Feb. - 13 Feb.

Family Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Bedroom Beachfront Cabin

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Three Bedroom Beachfront Cabin

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Two Bedroom Unit

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Spa Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Kaloha Holiday Resort Phillip Island ratings based on 394 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Kaloha Holiday Resort Phillip Island

Everyone (137) Couples (85) Family (154)
5 out of 5
Kaloha is in an excellent spot, with private access to the beach. The complex is large, but quiet considering how many people can stay. The pool is lovely, the playground is fine (a little dated) and the room was very clean and tidy. The room had everything we needed for a short stay. All staff we interacted with were friendly and welcoming.

Posted by on 31 Jan. 2023

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Comment from Hotel Management

5 Feb. 2023 by Roger

Good evening, Thanks for your staying with us and we appreciated your feedback,Wish you have a wonderful week aheadBest regards

5 out of 5
Great location and just a stones throw from everything

Posted by on 17 Jan. 2023

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Comment from Hotel Management

18 Jan. 2023 by Roger

Hi Wayne,Thanks for staying with us and we appreciated your feedback.Best regards

4 out of 5
The property is in a great location close to the beach and pub. Staff were friendly and it was lovely and quiet at night.

Posted by on 6 Dec. 2022

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Comment from Hotel Management

11 Dec. 2022 by Roger

Dear Raymond,Thanks for staying with us and we appreciated your feedback.Best regards

5 out of 5
Friendly staff upon arrival, clean room, close to the beach market and main streets! Only a 15 minute drive from a maze n things etc. would recommend

Posted by on 29 Oct. 2022

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Comment from Hotel Management

2 Nov. 2022 by Roger

HI Paris, Thanks for staying with us and we appreciated your feedback.Best regards

3 out of 5

Posted by on 3 Oct. 2022

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4 out of 5
Great location. Very easy access to the beach. There was an unpleasant smell that seemed to be coming from the carpets. Unless we kept the windows open, this smell was quite strong.

Posted by on 2 Oct. 2022

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Comment from Hotel Management

2 Nov. 2022 by Roger

Dear Danica,Thanks for staying with us and we appreciated the feedback you provided. Best regards

4 out of 5

Posted by on 1 Oct. 2022

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5 out of 5
Smooth check-in, nice room, spacious bathroom, very clean. We had a great stay, the location was also very convenient. Would happily recommend!

Posted by on 27 Sep. 2022

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Comment from Hotel Management

2 Nov. 2022 by Roger

Hi Joel,Thanks for staying with us we are glad to learn that you enjoyed our facility. Hope you have a lovely week aheadRegards

4 out of 5
Our stay was lovely need larger parking spaces but was amazing

Posted by on 21 Sep. 2022

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Comment from Hotel Management

2 Nov. 2022 by Roger

Hi Clare,Thanks for staying with us and we are happy to learn that you enjoyed your stay. Thanks again and have a lovely week

5 out of 5
Really spacious room and very friendly staff

Posted by on 21 Sep. 2022

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Comment from Hotel Management

2 Nov. 2022 by Roger

Hi Louise,Thanks for staying and we appreciate you spending the time and providing us with your feedback,.best regards

About the Kaloha Holiday Resort Phillip Island

Location Cnr Steele And Chapel Streets, Cowes, VIC 3922

Property Features

Kaloha Holiday Resort Phillip Island offers its guests a spa tub and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. Tour/ticket assistance, barbecue grills, and multilingual staff are also featured at the business-friendly Kaloha Holiday Resort Phillip Island. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Cowes hotel.

  • 31 guestrooms or units
  • 2 levels
  • Manager's reception (free)
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Kaloha Holiday Resort Phillip Island offers 31 accommodations with DVD players and hair dryers. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

  • In-room dining
  • Television
  • Cable channels
  • DVD player
  • Refrigerator
  • Electric kettle
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Wheelchair accessible
  • Free tea bags/instant coffee
  • Desk chair

Food & Drink

The hotel hosts a free manager's reception daily.

The Palms - Onsite restaurant.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 6:00 PM. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Bookings for individuals or groups for the purpose of attending parties during Schoolies weeks (mid-November through mid-December annually) are prohibited and will be rejected.

The front desk at this property is open daily from 8 AM - 6:00 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, JCB International, and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place and cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • No lifts
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Hotel Names

  • Comfort Kaloha
  • Comfort Kaloha Cowes
  • Comfort Resort Kaloha
  • Comfort Resort Kaloha Cowes
  • Kaloha
  • Kaloha Comfort Resort
  • Kaloha Resort
  • Comfort Resort Kaloha Phillip Island/Cowes
  • Comfort Resort Kaloha
  • Kaloha Phillip Island Cowes
  • Kaloha Holiday Resort Phillip Island Hotel
  • Kaloha Holiday Resort Phillip Island Cowes
  • Kaloha Holiday Resort Phillip Island Hotel Cowes

You should know

  • The seasonal pool will open in September and close in July.
  • Pool access available from 9:30 AM to 9:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.