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Park Hyatt Sydney

Photo gallery for Park Hyatt Sydney

Exterior
Balcony view
1 King Bed with Opera View Premium
1 King Bed with Opera View Deluxe | View from room
Local cuisine
Luxury
5.0 star property
9.4

Exceptional

Harbour views with rooftop luxury

Straight across from the Sydney Opera House, this property offers spectacular views of the Harbour and a fantastic atmosphere. Delight in the rooftop pool and breakfast room, ensuring a luxurious and memorable stay.

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Free Wi-Fi
  • Restaurant
The current price is AU$1,035
includes taxes & fees
29 May - 30 May

Explore the area

View map
7 Hickson Road, The Rocks, NSW, 2000
  • Place, Circular Quay
    ‪1 min walk‬
  • Place, Sydney Harbour Bridge
    ‪3 min walk‬
  • Place, The Rocks Markets
    ‪3 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪14 min drive‬

Room options

View all photos for 1 King Bed with City Harbour View

View from room

1 King Bed with City Harbour View

10.0 out of 10
Exceptional
(8 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Twin Beds with City Harbour View

2 Twin Beds with City Harbour View

2 Twin Beds with City Harbour View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 1 King Bed Deluxe

1 King Bed Deluxe

1 King Bed Deluxe

  • 75 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Cove Suite

Cove Suite

Cove Suite

  • City view
  • 73 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Quay Suite

Quay Suite

Quay Suite

  • City view
  • 120 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed with Opera View Deluxe

1 King Bed with Opera View Deluxe | View from room

1 King Bed with Opera View Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • Harbour view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed with Opera View Premium

1 King Bed with Opera View Premium | View from room

1 King Bed with Opera View Premium

10.0 out of 10
Exceptional
(1 review)
  • Harbour view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed with Opera View

View from room

1 King Bed with Opera View

9.6 out of 10
Exceptional
(5 reviews)
  • Harbour view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Harbour Suite

Harbour Suite | View from room

Harbour Suite

  • Harbour view
  • 145 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Rooftop Suite

Rooftop Suite

Rooftop Suite

  • Harbour view
  • 142 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Twin Beds with Opera View

2 Twin Beds with Opera View

2 Twin Beds with Opera View

  • Harbour view
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Sydney

A luxury stay in the heart of Sydney awaits you at Park Hyatt Sydney, a recipient of the prestigious Conde Nast Gold List award in 2022. Within a short 5-minute stroll, you'll find popular places like Sydney Harbour Bridge and Overseas Passenger Terminal. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A relaxing visit to The Spa can include deep-tissue massages, Swedish massages, aromatherapy and mani/pedis along with access to the sauna. The café, The Living Room, serves local cuisine. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, Hot tub, sauna and free pool cabanas. 3520 square feet (327 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Free full breakfast is available daily between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle. .Within a 20-minute walk of this 5-property class The Rocks hotel, attractions include Circular Quay and Sydney Opera House.

What's nearby

  • Circular Quay - 1 min walk - 0.0 km
  • Sydney Harbour Bridge - 3 min walk - 0.3 km
  • The Rocks Markets - 3 min walk - 0.3 km
  • Museum of Contemporary Art - 7 min walk - 0.6 km
  • Sydney Opera House - 17 min walk - 1.5 km

Getting around

  • Sydney Circular Quay Station - 9 min walk
  • Wynyard Station - 16 min walk
  • Sydney Airport (SYD) - 26 min drive

Restaurants

  • ‪The Squire's Landing - ‬3 min walk
  • ‪The Glenmore Hotel - ‬6 min walk
  • ‪Cruise Bar - ‬5 min walk
  • ‪Bar One - ‬7 min walk
  • ‪Junk Lounge - ‬4 min walk

About this property

Park Hyatt Sydney

Park Hyatt Sydney offers its guests a full-service spa, an outdoor pool, and a hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 3520 square feet (327 square metres) and includes conference space. A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury Park Hyatt Sydney. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Sydney hotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 4 levels
  • Conference rooms
  • 3520 sq ft of conference space
  • 327 sq. m of conference space
  • Built in 1990
  • Full breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Park Hyatt Sydney offers 155 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. Beds feature down duvets and premium bedding. 32-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Park Hyatt Sydney is listed in the 2022 Condé Nast Traveller Gold List of the world's best places to stay.

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Shangri-La Sydney
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  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 2,638 reviews
The price is AU$293
includes taxes & fees
10 May - 11 May
Shangri-La Sydney

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Secured valet parking on site (AUD 90 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • The Dining Room
  • The Living Room

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,520 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (114 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • DVD player
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 140 per vehicle (one-way)
  • Valet parking fee: AUD 90 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Park Sydney
Hyatt Sydney
Park Hyatt Sydney
Park Hyatt Sydney Hotel
Park Hyatt Sydney Hotel The Rocks
Park Hyatt Sydney The Rocks
Park Sydney Hyatt
Sydney Hyatt
Sydney Hyatt Park
Sydney Park Hyatt
Park Hyatt Sydney Hotel Sydney

Frequently asked questions

What is the cancellation policy at Park Hyatt Sydney?

Park Hyatt Sydney offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Park Hyatt Sydney?

As of 1 May 2026, prices found for a 1-night stay for 2 adults at Park Hyatt Sydney on 29 May 2026 start from AU$1,035, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Park Hyatt Sydney?

Yep, Park Hyatt Sydney has secured valet parking with in/out privileges for AUD 90 per day. Onsite parking is limited.

Are there any beaches close to Park Hyatt Sydney?

The closest beach to Park Hyatt Sydney is Bondi Beach (7.4 km).

Is there a spa on site at Park Hyatt Sydney?

Yep, The Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Park Hyatt Sydney have a pool?

Park Hyatt Sydney has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger.

What luxury perks are available at Park Hyatt Sydney?

Park Hyatt Sydney features a full-service spa, an outdoor pool and free pool cabanas. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Park Hyatt Sydney a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Park Hyatt Sydney.

Is Park Hyatt Sydney family-friendly?

You bet! With amenities such as babysitting services and a deli, as well as free infant beds in the guestrooms, it's no surprise that Park Hyatt Sydney is a hit with families.

Are there hot tubs in the rooms at Park Hyatt Sydney?

No, but there are deep-soaking baths in the guestrooms.

Does Park Hyatt Sydney serve breakfast?

You bet, free full breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Park Hyatt Sydney?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Park Hyatt Sydney?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Park Hyatt Sydney?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Park Hyatt Sydney?

No, only service animals are allowed.

Park Hyatt Sydney Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 281 out of 347 reviews
Rating 8 - Good. 38 out of 347 reviews
Rating 6 - Okay. 15 out of 347 reviews
Rating 4 - Poor. 6 out of 347 reviews
Rating 2 - Terrible. 7 out of 347 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Great view
Stayed 4 nights in Jan 2026

10/10 Excellent

TERANZ

Stayed 5 nights in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, spacious room, very good location, excellent service. The only negative was our room was on the ground floor and was slightly noisy.
Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff at the Park Hyatt Sydney were exceptional. Friendly and attentive without being intrusive, they made our stay truly enjoyable.
Stayed 1 night in Nov 2025

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service
Incredible view of the Sydney Opera house. Possibly the best Great breakfast. Friendly and helpful staff. One note thing to note that isn’t clear from booking photos: Not a great “roof top pool” — deck is small, pool is small, doesn’t have the same incredible view, which is the draw for this expensive but mostly worth it hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Oct 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, room comfort
The room was clean but quite worn, Lacked drawers and storage spaces. Room was large and nice.
From balcony
Stayed 3 nights in Oct 2025

10/10 Excellent

Jeff

Stayed 4 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Iconic landmark room views

A special stay waking up to views of the Sydney Opera House each morning. Rooms are modern, spacious and well serviced. If you have a choice between here and the Four Seasons this is a much better option.
Stayed 4 nights in Oct 2025

10/10 Excellent

Edward

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Louie

Stayed 2 nights in Sep 2025

8/10 Good

Sang Ho

Stayed 2 nights in Sep 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place!
Stayed 1 night in Aug 2025

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Park Hyatt is the place to stay in Sydney if you want to have the most scenic views of the Opera House, waterfront, and downtown areas. The front desk staff were incredibly helpful and friendly every time we had questions or passed by. The breakfasts were divine! The only "ding" we have which is more our pet-peeves is that the room cleaning service is over the top. Every time we left the room and returned, something had been done. Usually we prefer to stave off all this extra "service", as we don't need new soaps or new towels every day. I had actually put everything out where I wanted it the day before leaving and one of the service staff came in and re-arranged all my things. I would prefer my things not be re-ordered or moved. It was very frustrating since I had gotten organized and came back to all in disorder. The service is exceptional but perhaps a little too much so. For those who want it, perhaps there is a way to present a sign for "Make-up my room" or "Do not make-up my room." Otherwise, this is fine-tuning what is a lovely hotel/option at the Sydney waterfront.
Stayed 3 nights in Aug 2025

10/10 Excellent

joe

Travelled with partner
Liked: Amenities, property conditions & facilities
Service
Stayed 2 nights in Aug 2025

10/10 Excellent

Mohammed

Stayed 2 nights in Jul 2025

10/10 Excellent

Alfredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made us feel very welcome. Was my wife’s 55th and they arranged a small cake to share with a happy birthday plaque. This was sorted on our arrival when we were asked during check in if we were celebrating a special occasion.
Stayed 1 night in Jul 2025

10/10 Excellent

Berris

Liked: Cleanliness, staff & service, property conditions & facilities
I thought the property was well kept and comfortable, only downside was the pool wasn’t available and also the hydrotherapy or jacuzzi
Stayed 3 nights in Jul 2025

10/10 Excellent

Wesley E

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible plant based dining options!
Stayed 1 night in Jun 2025

10/10 Excellent

Shashi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iconic location
Stayed 2 nights in May 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stunnng
Stayed 2 nights in May 2025

10/10 Excellent

JOHN

Stayed 2 nights in Apr 2025

6/10 Okay

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Park Hyatt Sydney used to be my favourite hotel in the whole wide world it offers a view that is quite simply priceless so when it came to choosing somewhere to spend my 50th Birthday this is the first place I thought of. In fact I actually MOVED from other 5 star establishment (whom I might say couldn't do enough for me) to be at the Hyatt. I arrived a little early and was informed my room wasn't ready which is fair enough but I would receive a text to let me know when it was available. That text never arrived and I had to chase the front desk for an update. Room was nice enough, it was always going to be but this is what you would expect as standard from the flagship brand of the Park Hyatt. However the staff (excluding the SPA team who were just lovely) just didn't seem that bothered and as a solo traveller it was apparent they were more interested in larger groups or perhaps those individuals they thought would spend more. Front reception even offered to arrange champagne to my room which never ever appeared. So all in all a very lack lustre experience. I genuinely wish I had stayed at the other property in truth, if it wasn't for the fabulous view (rain or no rain) I would suggest there are better more accommodating attentive hotels out there which are worth your consideration.
Stayed 1 night in Mar 2025