2/10 Terrible
Timothy
Travelled with family
12 June 2025
The photos of the hotel are misleading. The hotel is really just a painted run down motel with remodeled bathrooms. The beds had someone’s hair all over the pillows and linen. The bathroom light constantly flashed on and off even after I requested the light to be repaired. I requested fresh towels and some man with no form of identification came to my door and said “these are all the towels we have for tonight.” and a joke about how flimsy the door to my room was. This place is fine for someone who has no place to stay or just wants to take a hooker for a night. It’s definitely not for a family looking to spend some vacation time in Chicago. I was just looking for a regular hotel to stay for a couple of days. Instead I was embarrassed to have my family stay in a place my son referred to as a “0 star hotel”. Remove the Carlton Inn from your website
Timothy
Stayed 2 nights in Jun 2025