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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

4.5-star property
521 North Rush Street, Chicago, IL 1800 796 370
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5.0 out of 5
Exceptional!
See all 1 wotif Reviews

"Great lovely hotel.. Quiet, room really nice. Even had a proper electric kettle!! " More

By a verified traveller on Sat 07 Oct 2017

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Hotel Description

A luxury stay in Chicago awaits you at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago. Within steps you'll find Michigan Avenue and Grant Park within a 15-minute stroll. Highlights at this hotel include 2 restaurants, a 24-hour gym, and a bar/lounge.

The fine-dining restaurant, Kostali, serves Mediterranean cuisine and is open for dinner. Upstairs at The Gwen is the hotel's own rooftop bar, serving drinks along with breakfast and dinner. 3388 square feet (315 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a gym, and coffee/tea in a common area. Full breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of valet parking.

Attractions within a 20-minute walk of this 4.5-star Downtown Chicago hotel include Navy Pier and Millennium Park.

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$328* Per night/room 24 Mar. - 25 Mar.

Grand Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Grand Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Non Smoking, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Everyone (1)
5 out of 5
Great lovely hotel.. Quiet, room really nice. Even had a proper electric kettle!!

Posted by on 7 Oct. 2017

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Comment from Hotel Management

9 Oct. 2017 by William Small

Thank you for your review! We're happy to hear you enjoyed your stay with us.

About the The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Location 521 North Rush Street, Chicago, IL 60611

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Public spaces have free WiFi. Event space at this hotel measures 3388 square feet (315 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the luxury The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago. Parking is available for a fee. This 4.5-star Chicago hotel is smoke free.

  • 311 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 3388 sq ft of conference space
  • 315 sq m of conference space
  • Built in 1928
  • Terrace on the roof
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Valet parking (surcharge)

Transport

  • Train station: Millennium Station (1.1 km / 0.7 mi)
  • Metro station: Grand Station (Red Line) (0.2 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offers 311 accommodations with iPod docking stations and laptop-compatible safes. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

Kostali - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Upstairs at The Gwen - This rooftop bar serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 125 per pet, per stay
  • Maximum 2 per room (weight limit: 24 lbs per pet)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 14.00–20.00 for adults, and USD 14.00–20.00 for children
  • Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
  • Covered valet parking fee: USD 75.00 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gwen Luxury Collection Hotel Chicago
  • Gwen Luxury Collection Hotel
  • Gwen Luxury Collection Chicago
  • Gwen Luxury Collection

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.