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Palmer House a Hilton Hotel

Historic hotel with full-service spa and 24-hour health club

Where to?

Dates

June 2025

July 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Spa
Housekeeping
Bar
Breakfast available

includes taxes & fees

29 June - 30 June

Explore the area

17 E Monroe St, Chicago, IL, 60603

Art Institute of Chicago
‪5 min walk‬
Millennium Park
‪5 min walk‬
Grant Park
‪13 min walk‬
Chicago, IL (ORD-O'Hare Intl.)
‪24 min drive‬

Room options

Deluxe Room, 1 King Bed

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Premium bedding

Private bathroom

33 sq m
Sleeps 2
1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Separate bedroom

Premium bedding

Pillow-top bed

Blackout curtains

93 sq m
Sleeps 2
1 King Bed

Premium Room, 2 Double Beds, 2 Bathrooms

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Premium bedding

Eco-friendly toiletries

28 sq m
Sleeps 4
2 Double Beds

Premium Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Premium bedding

Private bathroom

23 sq m
Sleeps 4
2 Double Beds

Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Premium bedding

Private bathroom

14 sq m
Sleeps 2
1 Double Bed

Deluxe Room, 2 Double Beds

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Premium bedding

Private bathroom

33 sq m
Sleeps 4
2 Double Beds

Premium Room - 2 Double Beds

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Premium bedding

Eco-friendly toiletries

23 sq m
Sleeps 4
2 Double Beds

Premium Room - 1 King Bed

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Premium bedding

Shower/bath combination

23 sq m
Sleeps 2
1 King Bed

Premium 2 Double Mobility Accessible (Tub)

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Premium bedding

Private bathroom

23 sq m
Sleeps 4
2 Double Beds

Suite, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Separate bedroom

Premium bedding

Pillow-top bed

Blackout curtains

93 sq m
Sleeps 2
1 King Bed

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Premium bedding

Private bathroom

19 sq m
Sleeps 4
2 Double Beds

Room, Non Smoking (Roll-in Shower)

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Premium bedding

Private bathroom

19 sq m
Sleeps 2
1 King Bed

Suite, 2 Bedrooms, Non Smoking (Parlor)

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

2 bedrooms

Premium bedding

Pillow-top bed

Blackout curtains

93 sq m
Sleeps 4
1 King Bed and 2 Double Beds

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Separate bedroom

Premium bedding

Pillow-top bed

Blackout curtains

93 sq m
Sleeps 8
3 King Beds

Deluxe Room -1 King Bed

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Premium bedding

Private bathroom

26 sq m
Sleeps 2
1 King Bed

Suite, 2 Double Beds, Non Smoking

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Separate bedroom

Premium bedding

Pillow-top bed

Blackout curtains

93 sq m
Sleeps 4
2 Double Beds

Deluxe Room - 1 King Bed

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Premium bedding

Private bathroom

28 sq m
Sleeps 4
2 Double Beds

Room, 1 King Bed, Non Smoking (Hip & Historic)

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Premium bedding

Private bathroom

19 sq m
Sleeps 2
1 King Bed

Premium 2 Bed 2 Bath - 1 Room

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Premium bedding

Private bathroom

28 sq m
Sleeps 4
2 Double Beds

Room, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Premium bedding

Private bathroom

19 sq m
Sleeps 2
1 King Bed

Room, Accessible, Bathtub

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Premium bedding

Private bathroom

19 sq m
Sleeps 2
1 King Bed

Room (Parlor, No Bed)

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Premium bedding

Private bathroom

Sleeps 2
1 Single Bed

Room, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Premium bedding

Private bathroom

19 sq m
Sleeps 4
2 Double Beds

Room, 2 Double Beds

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Premium bedding

Private bathroom

19 sq m
Sleeps 4
2 Double Beds

Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Premium bedding

Private bathroom

19 sq m
Sleeps 4
2 Double Beds

About the area

Chicago

Palmer House a Hilton Hotel puts you in the heart of Chicago, within just a 10-minute stroll of Millennium Park and Art Institute of Chicago. Highlights at this historic hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at The Spa at PH can include massages, body wraps and body scrubs along with hydrotherapy and mani/pedis. Lockwood Lobby Bar serves American cuisine. Potter's Bar is the hotel's own cocktail bar. 130000 square feet (12077 square metres) of event facilities include 77 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Plus you'll find a 24-hour gym, a coffee shop/cafe and laundry facilities. To-go breakfast is available on weekdays between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this Downtown Chicago hotel include Cloud Gate and Chicago Theatre.

What's nearby

Art Institute of Chicago - 5 min walk - 0.4 km
Millennium Park - 5 min walk - 0.4 km
Chicago Theatre - 6 min walk - 0.6 km
Willis Tower - 11 min walk - 1.0 km
Grant Park - 13 min walk - 1.1 km

Getting around

Monroe Station (Red Line) - 1 min walk
Millennium Station - 7 min walk
Chicago O'Hare International Airport (ORD) - 38 min drive

Restaurants

‪Miller's Pub - ‬1 min walk
‪University Club of Chicago - ‬2 min walk
‪The Gage - ‬3 min walk
‪Jollibee - ‬4 min walk
‪Jimmy's Gyros & Grill - ‬3 min walk

About this property

Palmer House a Hilton Hotel

Historic hotel with full-service spa and 24-hour health club

Palmer House a Hilton Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

A business centre, 77 meeting rooms, and coworking spaces are available. Event space at this hotel measures 130000 square feet (12077 square metres) and includes a conference centre. Spa services, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Palmer House a Hilton Hotel. For a fee, parking is available.

This Chicago hotel is smoke free.

1641 guestrooms or units

23 levels

130000 sq ft of conference space

12077 sq. m of conference space

Built in 1873

Charging station for electric cars

Conference centre

Business facilities

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Concierge

Gift shop

On-site shopping

Bellhop

Lift

No smoking on site

Locker space

Bar or lounge

Coffee shop

Dining venue

Palmer House a Hilton Hotel offers 1641 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels, video game consoles and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and an iron/ironing board. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

The Spa at PH has 12 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Chinese (Mandarin), English

Similar properties

Hot tub
Pet-friendly
Free WiFi
Restaurant

includes taxes & fees

30 June - 1 July

Property amenities

Internet

Available in all rooms: Internet access (surcharge)

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
Limo/town car service
Covered parking on site (USD 57 per night; includes in/out privileges)
Covered valet parking on site (USD 85 per night; includes in/out privileges)
Wheelchair-accessible parking available

Food and drink

Breakfast to-go available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 30 per person
A bar/lounge
A coffee shop/cafe
A restaurant

Restaurants on site

Lockwood Express
Lockwood Lobby Bar
Lockwood Restaurant
Potter's Bar

Things to do

24-hour health club
Bicycle rentals
Full-service spa
Indoor pool
Shopping

Family friendly

Indoor pool
Laundry facilities
Refrigerator on request
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Lockers
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop

Business services

77 meeting rooms
Business centre
Conference centre (130,000 square foot of space)
Coworking space

Full-service spa

12 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hydrotherapy
Manicures/pedicures
Massage
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
16 accessible parking spaces
Braille/raised signage
Lift (122 centimetre wide door)
Pool hoist on site
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (86 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa

23 floors
Banquet hall
Built in 1873
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

37-inch TV with premium cable channels
Pay films
Video game console

Food and drink

Minibar
Refrigerator on request

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Iron/ironing board
Laptop-compatible safe
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests are recommended to download the property's Hilton Honors mobile app before check-in

For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 5 2025 to September 6 2025 (dates subject to change):

Swimming pool

Access methods

Staffed front desk

Pets

Pets: USD 75 per accommodation, per stay
Weight limit: 75 lb per pet

Children and extra beds

Children are welcome.

Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 50.00 per stay.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 25 per accommodation, per night

The resort fee includes:

Additional inclusions
Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for to-go breakfast: approximately USD 15 to 30 per person
Covered self-parking fee: USD 57 per night (in/out privileges)
Valet parking fee: USD 85 per night (in/out privileges)
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Refrigerator fee: USD 40 per stay
Rollaway bed fee: USD 50.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

Pool access available from 5:30 AM to 9:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Palmer

Hilton Palmer House

House Hilton

Palmer Hilton

Palmer Hilton House

Palmer House

Palmer House Hilton

Palmer House Hilton Chicago

Palmer House Hilton Hotel

Palmer House Hilton Hotel Chicago

Chicago Palmer House Hilton

Hilton Hotel Palmer

Palmer House Chicago

The Palmer House Hilton Hotel Chicago

The Palmer House Hilton

Palmer House A Hilton

Palmer House a Hilton Hotel Hotel

Palmer House a Hilton Hotel Chicago

Palmer House a Hilton Hotel Hotel Chicago

Frequently asked questions

What is the cancellation policy at Palmer House a Hilton Hotel?

Palmer House a Hilton Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Palmer House a Hilton Hotel?

As of 18 June 2025, prices found for a 1-night stay for 2 adults at Palmer House a Hilton Hotel on 29 June 2025 start from AU$314.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Palmer House a Hilton Hotel?

Yep, Palmer House a Hilton Hotel has a covered self car park with in/out privileges for USD 57 per night.

Are there any beaches close to Palmer House a Hilton Hotel?

The closest beach to Palmer House a Hilton Hotel is Ohio Street Beach (1.9 km).

Is there a spa on site at Palmer House a Hilton Hotel?

Yep, The Spa at PH is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Palmer House a Hilton Hotel have a pool?

Palmer House a Hilton Hotel has an indoor pool. The pool is open 5:30 AM to 9:00 PM. The swimming pool will be unavailable from May 5 2025 to September 6 2025 (dates subject to change).

What luxury perks are available at Palmer House a Hilton Hotel?

Palmer House a Hilton Hotel features a full-service spa, a 24-hour health club and an indoor pool. All guestrooms come with pillowtop beds and premium bedding.

What makes Palmer House a Hilton Hotel a romantic place to stay?

Couples spa treatments and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Palmer House a Hilton Hotel.

Does Palmer House a Hilton Hotel serve breakfast?

You bet, to-go brekkie is offered on weekdays from 6:30 AM to 11:00 AM and on weekends between 6:30 AM and noon.

Is there a free airport shuttle available at Palmer House a Hilton Hotel?

No, Palmer House a Hilton Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Palmer House a Hilton Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Palmer House a Hilton Hotel?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Palmer House a Hilton Hotel Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Good

Red

Travelled with family

20 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Palmer house has the holiday vibes and a very Chicagoan ambience - festive, cultural, bold and delicious! highly recommended experience for anyone including residents.

Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with family

20 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Maurice

Travelled with family

18 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pretty lobby with parking garage across the street. Love the location

Stayed 3 nights in Mar 2025

10/10 Excellent

ARTIKA

18 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jan 2025

10/10 Excellent

Christopher

18 Mar 2025

Stayed 1 night in Mar 2025

4/10 Poor

Paige

18 Mar 2025

Liked: Cleanliness

Disliked: Property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

6/10 Okay

Megan

17 Mar 2025

Stayed 2 nights in Mar 2025

10/10 Excellent

donna

Travelled with family

17 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

This hotel is an amazing historic beauty!!

Stayed 3 nights in Mar 2025

10/10 Excellent

David

17 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, iconic, hotel in the loop. You can see the history in it, the feeling you get while sitting and having a drink,, is incredible.

Stayed 2 nights in Mar 2025

4/10 Poor

Jennifer

Travelled with group

16 Mar 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

I booked through Expedia. Was a nightmare when I had to shorten my stay from three night to two. 40 minutes on the phone. When I arrived at the property they showed no reservation for me. The room as dirty…tons of mold in the bathroom. Party across the hall all night long. LONG wait to speak to anyone at the front desk. Lobby was beautiful but that’s all I liked about the space.

Stayed 2 nights in Mar 2025

10/10 Excellent

MISTY

16 Mar 2025

Liked: Cleanliness, staff & service

Stayed 2 nights in Mar 2025

10/10 Excellent

Vincent

16 Mar 2025

Stayed 1 night in Mar 2025

6/10 Okay

Amanda, Troy

Travelled with family

16 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Loved the location for St. Paddy's Day events. Gave a lower overall rating because we were really disappointed with two things: 1. The bathroom--literal dribble of water for the second shower, and the water was cold. When you pay that much money, you expect a decent shower. 2. Breakfast this morning, had to ask for a refund on my breakfast sandwich. The english muffin was undercooked and hard as a rock.

Stayed 2 nights in Mar 2025

10/10 Excellent

Brandi

16 Mar 2025

Stayed 1 night in Mar 2025

4/10 Poor

Margaret

16 Mar 2025

Liked: Property conditions & facilities

Disliked: Cleanliness, staff & service, amenities

This was a very very VERY poor experience. The room they put us in was connected to another and there was no barrier. When they had their lights on, it lit up our room. It was so bad...there were other major issues that I won't write about. As someone who rarely leaves a negative review, this was that bad.

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

16 Mar 2025

Disliked: Property conditions & facilities

Location location

The hotel is a historic building but that being said it is out dated. The paint on the ceiling was chipping in the bathroom and tub and fixtures in the bathroom were falling apart. The tub lining was bubbling so when you stood there in the shower you could feel it. I felt like I was standing in quicksand. The walls are very thin and rooms are small. Location is great! If you want to do some shopping, eating and drinking this is your spot, other than that it is not worth the hype.

Stayed 1 night in Mar 2025

8/10 Good

rita

16 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Katey

16 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sleep like a baby!

Always an amazing place to stay, the bedding is top notch!

Stayed 1 night in Mar 2025

10/10 Excellent

leslie

16 Mar 2025

Beautiful historic hotel

Stayed 1 night in Mar 2025

2/10 Terrible

Miyu

16 Mar 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Jamie

Travelled with partner

15 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel. Kind and friendly staff.

Stayed 1 night in Mar 2025

8/10 Good

Andrzej, Montello

Travelled with partner

15 Mar 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Preservation of historical hotel is a plus. Providing that we are paying a high dollar a condition of bathroom is BIG no no!, broken and outdated shower assembly, broken floor tile, overall cleanless of the floor tile/ grouting. A lack of welcoming and fredliness at the front desk is noticeable. It is not first contact with the Palmer House hotel overall which has traditions of quality and hospitality.

Stayed 1 night in Mar 2025

10/10 Excellent

Eric

15 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

6/10 Okay

Ramina

14 Mar 2025

Stayed 2 nights in Feb 2025

6/10 Okay

Marc

14 Mar 2025

Liked: Cleanliness, staff & service

Wonderful staff! Run-down, tired room…meh minus.

Palmer house has always had a mystique about it. I’m from a community that’s only an hour and a half from the loop. I’d never stayed at the Palmer house, but have heard of its grandeur for decades. I typically don’t have a reason to stay over in the city, however this occasion was special. So I chose the Palmer House. My overall impression was disappointment. The room itself was run down and poorly maintained. The furniture was covered in deep gouges and the plumbing fixtures were at least a decade past needing to be replaced! Without exaggeration, I’ve stayed at Holiday Inns that were less run-down. In contrast, the staff was fantastic!

Stayed 1 night in Feb 2025

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Palmer House a Hilton Hotel

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Deluxe Room, 1 King Bed

Highlights

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Suite, 1 King Bed, Non Smoking

Highlights

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Premium Room, 2 Double Beds, 2 Bathrooms

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Premium Room, 2 Double Beds, Accessible, Bathtub

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Room, 1 Double Bed, Non Smoking

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Deluxe Room, 2 Double Beds

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Premium Room - 2 Double Beds

Highlights

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Premium Room - 1 King Bed

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Premium 2 Double Mobility Accessible (Tub)

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Suite, Accessible, Non Smoking (Roll-in Shower)

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Room, 2 Double Beds, Non Smoking

Highlights

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Room, Non Smoking (Roll-in Shower)

Highlights

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Suite, 2 Bedrooms, Non Smoking (Parlor)

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View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

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View all photos for Deluxe Room -1 King Bed

Deluxe Room -1 King Bed

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View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking

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View all photos for Deluxe Room - 1 King Bed

Deluxe Room - 1 King Bed

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View all photos for Room, 1 King Bed, Non Smoking (Hip & Historic)

Room, 1 King Bed, Non Smoking (Hip & Historic)

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View all photos for Premium 2 Bed 2 Bath - 1 Room

Premium 2 Bed 2 Bath - 1 Room

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View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Room, Accessible, Non Smoking (Roll-in Shower)

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View all photos for Room, Accessible, Bathtub

Room, Accessible, Bathtub

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View all photos for Room (Parlor, No Bed)

Room (Parlor, No Bed)

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View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Room, Accessible, Non Smoking (Roll-in Shower)

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View all photos for Room, 2 Double Beds

Room, 2 Double Beds

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View all photos for Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub