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Palmer House a Hilton Hotel

4-star property
17 E Monroe St, Chicago, IL 1800 796 370
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2.3 out of 5
See all 3 Wotif Reviews

"Staying south of the river was a new experience for me. I thoroughly appreciated the location as it was away from the main shopping district and defin ... " More

By a verified traveller on Mon 29 Jun 2015

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Hotel Description

A romantic stay in the heart of Chicago awaits you at Palmer House a Hilton Hotel. Within a short 5-minute stroll, you'll find Art Institute of Chicago and Millennium Park. Highlights at this historic hotel include a full-service spa, a restaurant and an indoor swimming pool.

You can enjoy TVs with cable channels, and all 1641 rooms feature WiFi, wired Internet and DVD players. Nice touches to enhance your stay include free toiletries, while pillowtop beds and premium bedding invite a good night's rest. Additionally, room service, free newspapers and video game consoles are available.

A relaxing day at Balance Spa can include massages, body wraps and body scrubs along with hydrotherapy and mani/pedis. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the health club and sauna. 110000 square feet (10219 square metres) of event facilities include conference rooms, and other business amenities include a business centre and limo/town car service. Other amenities include free WiFi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available. There's also the convenience of valet parking.

Places within a 15-minute walk of this 4-star The Loop hotel include Chicago Theatre and Willis Tower.

Room, 1 Double Bed, Non Smoking (Hip & Historic)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$131* Per night/room 22 Dec. - 23 Dec.

Room, 1 King Bed, Non Smoking (Hip & Historic)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, Non Smoking, Business Lounge Access

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, Accessible, Business Lounge Access (Bathtub)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking (Parlor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, Non Smoking, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Palmer House a Hilton Hotel ratings based on 3 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Palmer House a Hilton Hotel

Everyone (2) Couples (1)
1 out of 5

Posted by on 17 Sep. 2018

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2 out of 5

Convenient location, stunning public areas

Pros: The stunning lounge area, the location and excellent staff.
Cons: The misleading pictures of the bedrooms as seen on the Internet - very misleading as to size. The level of cuisine in the restaurant.
Location: Conveniently located for most tourist attractions. There is an ugly overhead railway running adjacent to the hotel which is noisy.
A disappointing experience due mainly to the very small bedroom and miniscule bathroom. The public areas were stunning, the staff excellent and the location convenient for tourist attractions. The food in the Lockwood Restaurant was poor, so much so that we took a picture of the meal so that friends would know we had not exaggerated.

Posted by , from PERTH, AUSTRALIA on 11 Jun. 2018

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4 out of 5

Great location, Old Chicago charm.

Staying south of the river was a new experience for me. I thoroughly appreciated the location as it was away from the main shopping district and definitely felt more authentic. If you are a Art Institute nut then this is the place for you, only being 1 block away.

Posted by , from Melbourne Australia on 29 Jun. 2015

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About the Palmer House a Hilton Hotel

Location 17 E Monroe St, Chicago, IL 60603

Renovations + Closures

The property will be renovating from 13 February 2019 until 30 April 2020 (completion date subject to change). The following areas are affected:

  • Hot tub
  • Swimming pool

Alternative facilities are located off-site and include:

  • Indoor pool

The following facilities will be closed from 13 February 2019 until 30 April 2020 (dates subject to change):

  • Swimming pool
  • Hot tub

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

Palmer House a Hilton Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a limo/town car service. Event space at this hotel measures 110000 square feet (10219 square metres) and includes conference rooms. A sauna, spa services, and multilingual staff are also featured at the business-friendly Palmer House a Hilton Hotel. Parking is available for a fee. This 4-star Chicago hotel is smoke free.

  • 1641 guestrooms or units
  • 23 levels
  • 110000 sq ft of conference space
  • 10219 sq. m of conference space
  • Built in 1873
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (30.5 km / 19 mi)
  • Train station: Millennium Station (0.7 km / 0.4 mi)
  • Metro station: Monroe Station (Red Line) (0.1 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Palmer House a Hilton Hotel offers 1641 forms of air-conditioned accommodation with DVD players and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels, video game consoles and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers, safes and telephones. Microwaves, fridges and in-room massages can be requested.Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Films for purchase
  • DVD player
  • Fridge available
  • Microwave available
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Gaming console
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Palmer House a Hilton Hotel has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Number of treatment rooms 12
  • Minimum age to access spa is 13
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

This property's swimming pool and spa tub will be closed from February 13, 2019- April 30, 2020. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per stay.

Pets

  • Pets: USD 50 per accommodation, per stay
  • Weight limit: 75 lb

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 11 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 (rates may vary)
  • Self-parking fee: USD 46.00 per night
  • Valet parking fee: USD 82 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Refrigerator fee: USD 40 per stay
  • In-room microwave fee: USD 40 per stay
  • Rollaway bed fee: USD 40.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Palmer
  • Hilton Palmer House
  • House Hilton
  • Palmer Hilton
  • Palmer Hilton House
  • Palmer House
  • Palmer House Hilton
  • Palmer House Hilton Chicago
  • Palmer House Hilton Hotel
  • Palmer House Hilton Hotel Chicago
  • Chicago Palmer House Hilton
  • Hilton Hotel Palmer
  • Palmer House Chicago
  • The Palmer House Hilton Hotel Chicago
  • The Palmer House Hilton
  • Palmer House A Hilton
  • Palmer House a Hilton Hotel Hotel
  • Palmer House a Hilton Hotel Chicago
  • Palmer House a Hilton Hotel Hotel Chicago

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • The property is a member of Historic Hotels of America.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.