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Palmer House a Hilton Hotel

Luxury hotel with full-service spa and 24-hour health club

Where to?

Dates

August 2025

September 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool
Spa
Housekeeping
Bar
Breakfast available
Laundry

includes taxes & fees

2 Sept - 3 Sept

Explore the area

17 E Monroe St, Chicago, IL, 60603

Art Institute of Chicago
‪5 min walk‬
Millennium Park
‪5 min walk‬
Grant Park
‪13 min walk‬
Chicago, IL (ORD-O'Hare Intl.)
‪24 min drive‬

Room options

Deluxe Room, 1 King Bed

Excellent

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Separate bedroom

Pillow-top bed

Blackout curtains

Premium bedding

33 sq m
Sleeps 2
1 King Bed

Suite, 1 King Bed, Non Smoking

Exceptional

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Pillow-top bed

Separate bedroom

Blackout curtains

Premium bedding

93 sq m
1 bedroom
Sleeps 2
1 King Bed

Premium Room, 2 Double Beds, 2 Bathrooms

Very good

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Separate bedroom

Pillow-top bed

Blackout curtains

Premium bedding

28 sq m
Sleeps 4
2 Double Beds

Premium Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Separate bedroom

Pillow-top bed

Blackout curtains

Premium bedding

23 sq m
Sleeps 4
2 Double Beds

Room, 1 Double Bed, Non Smoking

Good

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Separate bedroom

Pillow-top bed

Blackout curtains

Premium bedding

14 sq m
Sleeps 2
1 Double Bed

Deluxe Room, 2 Double Beds

Very good

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Separate bedroom

Pillow-top bed

Blackout curtains

Premium bedding

33 sq m
Sleeps 4
2 Double Beds

Premium Room - 2 Double Beds

Excellent

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Separate bedroom

Pillow-top bed

Blackout curtains

Premium bedding

23 sq m
Sleeps 4
2 Double Beds

Premium Room - 1 King Bed

Very good

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Separate bedroom

Pillow-top bed

Blackout curtains

Premium bedding

23 sq m
Sleeps 2
1 King Bed

Premium 2 Double Mobility Accessible (Tub)

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Separate bedroom

Pillow-top bed

Blackout curtains

Premium bedding

23 sq m
Sleeps 4
2 Double Beds

Suite, Accessible, Non Smoking (Roll-in Shower)

Very good

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Pillow-top bed

Separate bedroom

Blackout curtains

Premium bedding

93 sq m
1 bedroom
Sleeps 2
1 King Bed

Room, 2 Double Beds, Non Smoking

Very good

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Separate bedroom

Pillow-top bed

Blackout curtains

Premium bedding

19 sq m
Sleeps 4
2 Double Beds

Room, Non Smoking (Roll-in Shower)

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Separate bedroom

Pillow-top bed

Blackout curtains

Premium bedding

19 sq m
Sleeps 2
1 King Bed

Suite, 2 Bedrooms, Non Smoking (Parlor)

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Pillow-top bed

Separate bedroom

Blackout curtains

Premium bedding

93 sq m
2 bedrooms
Sleeps 4
1 King Bed and 2 Double Beds

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Pillow-top bed

Separate bedroom

Blackout curtains

Premium bedding

93 sq m
1 bedroom
Sleeps 8
3 King Beds

Deluxe Room -1 King Bed

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Separate bedroom

Pillow-top bed

Blackout curtains

Premium bedding

26 sq m
Sleeps 2
1 King Bed

Suite, 2 Double Beds, Non Smoking

Exceptional

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Pillow-top bed

Separate bedroom

Blackout curtains

Premium bedding

93 sq m
1 bedroom
Sleeps 4
2 Double Beds

Deluxe Room - 1 King Bed

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Separate bedroom

Pillow-top bed

Blackout curtains

Premium bedding

28 sq m
Sleeps 4
2 Double Beds

Room, 1 King Bed, Non Smoking (Hip & Historic)

Very good

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Separate bedroom

Pillow-top bed

Blackout curtains

Premium bedding

19 sq m
Sleeps 2
1 King Bed

Premium 2 Bed 2 Bath - 1 Room

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Separate bedroom

Pillow-top bed

Blackout curtains

Premium bedding

28 sq m
Sleeps 4
2 Double Beds

Room, Accessible, Non Smoking (Roll-in Shower)

Excellent

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Separate bedroom

Pillow-top bed

Blackout curtains

Premium bedding

19 sq m
Sleeps 2
1 King Bed

Room, Accessible, Bathtub

Wonderful

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Separate bedroom

Pillow-top bed

Blackout curtains

Premium bedding

19 sq m
Sleeps 2
1 King Bed

Room (Parlor, No Bed)

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Separate bedroom

Pillow-top bed

Blackout curtains

Premium bedding

Sleeps 2
1 Twin Bed

Room, Accessible, Non Smoking (Roll-in Shower)

Wonderful

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Separate bedroom

Pillow-top bed

Blackout curtains

Premium bedding

19 sq m
Sleeps 4
2 Double Beds

Room, 2 Double Beds

Exceptional

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Separate bedroom

Pillow-top bed

Blackout curtains

Premium bedding

19 sq m
Sleeps 4
2 Double Beds

Room, 2 Double Beds, Accessible, Bathtub

Exceptional

Highlights

Air conditioning

Connecting rooms available

Hypo-allergenic bedding

Separate bedroom

Pillow-top bed

Blackout curtains

Premium bedding

19 sq m
Sleeps 4
2 Double Beds

About the area

Chicago

A luxury stay in the heart of Chicago awaits you at Palmer House a Hilton Hotel. Within just a 10-minute stroll, you'll find Millennium Park and Art Institute of Chicago. Highlights at this historic hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages and body wraps along with hydrotherapy and mani/pedis. Lockwood Lobby Bar serves American cuisine. Potter's Bar is the hotel's own cocktail bar. 130000 square feet (12077 square metres) of event facilities include 77 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Plus you'll find a 24-hour gym, a coffee shop/cafe and laundry facilities. To-go breakfast is available on weekdays between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4-property class Downtown Chicago hotel include Cloud Gate and Chicago Theatre.

What's nearby

Art Institute of Chicago - 5 min walk - 0.4 km
Millennium Park - 5 min walk - 0.4 km
Chicago Theatre - 6 min walk - 0.6 km
Willis Tower - 11 min walk - 1.0 km
Grant Park - 13 min walk - 1.1 km

Getting around

Monroe Station (Red Line) - 1 min walk
Millennium Station - 7 min walk
Chicago O'Hare International Airport (ORD) - 38 min drive

Restaurants

‪Miller's Pub - ‬3 min walk
‪Palmer House Hilton Executive Floor Lounge - ‬3 min walk
‪Capital One Café - ‬1 min walk
‪Lockwood Restaurant & Bar - ‬1 min walk
‪Poke Poké - ‬1 min walk

About this property

Palmer House a Hilton Hotel

Luxury hotel with full-service spa and 24-hour health club

Palmer House a Hilton Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

A business centre, 77 meeting rooms, and coworking spaces are available. Event space at this hotel measures 130000 square feet (12077 square metres) and includes a conference centre. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Palmer House a Hilton Hotel. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

1641 guestrooms or units

23 levels

130000 sq ft of conference space

12077 sq. m of conference space

Built in 1873

Charging station for electric cars

Conference centre

Business facilities

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Concierge

Gift shop

On-site shopping

Bellhop

Lift

No smoking on site

Locker space

Bar or lounge

Coffee shop

Dining venue

Palmer House a Hilton Hotel offers 1641 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels, video game consoles and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and an iron/ironing board. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 12 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Chinese (Mandarin), English

Similar properties

Pool
Spa
Pet-friendly
Free WiFi

includes taxes & fees

1 Sept - 2 Sept

Property amenities

Internet

Available in all rooms: Internet access (surcharge)

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
Limo/town car service
Covered parking on site (USD 57 per night; includes in/out privileges)
Covered valet parking on site (USD 85 per night; includes in/out privileges)
Wheelchair-accessible parking available

Food and drink

Breakfast to-go available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 30 per person
A bar/lounge
A coffee shop/cafe
A restaurant

Restaurants on site

Lockwood Express
Lockwood Lobby Bar
Lockwood Restaurant
Potter's Bar

Things to do

24-hour health club
Bicycle rentals
Full-service spa
Indoor pool
Shopping

Family friendly

Indoor pool
Laundry facilities
Refrigerator on request
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Lockers
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop

Business services

77 meeting rooms
Business centre
Conference centre (130,000 square foot of space)
Coworking space

Full-service spa

12 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hydrotherapy
Manicures/pedicures
Massage
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
16 accessible parking spaces
Braille/raised signage
Lift (122 centimetre wide door)
Pool hoist on site
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (86 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa

23 floors
Banquet hall
Built in 1873
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

37-inch TV with premium cable channels
Pay films
Video game console

Food and drink

Minibar
Refrigerator on request

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Iron/ironing board
Laptop-compatible safe
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests are recommended to download the property's Hilton Honors mobile app before check-in

For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 5 2025 to September 6 2025 (dates subject to change):

Swimming pool

Access methods

Staffed front desk

Pets

Pets: USD 75 per accommodation, per stay
Weight limit: 75 lb per pet

Children and extra beds

Children are welcome.

Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 50.00 per stay.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 25 per accommodation, per night

The resort fee includes:

Additional inclusions
Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for to-go breakfast: approximately USD 15 to 30 per person
Covered self-parking fee: USD 57 per night (in/out privileges)
Valet parking fee: USD 85 per night (in/out privileges)
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Refrigerator fee: USD 40 per stay
Rollaway bed fee: USD 50.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

Pool access available from 5:30 AM to 9:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Palmer

Hilton Palmer House

House Hilton

Palmer Hilton

Palmer Hilton House

Palmer House

Palmer House Hilton

Palmer House Hilton Chicago

Palmer House Hilton Hotel

Palmer House Hilton Hotel Chicago

Chicago Palmer House Hilton

Hilton Hotel Palmer

Palmer House Chicago

The Palmer House Hilton Hotel Chicago

The Palmer House Hilton

Palmer House A Hilton

Palmer House a Hilton Hotel Hotel

Palmer House a Hilton Hotel Chicago

Palmer House a Hilton Hotel Hotel Chicago

Frequently asked questions

What is the cancellation policy at Palmer House a Hilton Hotel?

Palmer House a Hilton Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Palmer House a Hilton Hotel?

As of 18 Aug 2025, prices found for a 1-night stay for 2 adults at Palmer House a Hilton Hotel on 2 Sept 2025 start from AU$312.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Palmer House a Hilton Hotel?

Yep, Palmer House a Hilton Hotel has a covered self car park with in/out privileges for USD 57 per night.

Are there any beaches close to Palmer House a Hilton Hotel?

The closest beach to Palmer House a Hilton Hotel is Ohio Street Beach (1.9 km).

Is there a spa on site at Palmer House a Hilton Hotel?

Yep, there is an onsite spa at Palmer House a Hilton Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Palmer House a Hilton Hotel have a pool?

Palmer House a Hilton Hotel has an indoor pool. The pool is open 5:30 AM to 9:00 PM. The swimming pool will be unavailable from May 5 2025 to September 6 2025 (dates subject to change).

What luxury perks are available at Palmer House a Hilton Hotel?

Palmer House a Hilton Hotel features a full-service spa, a 24-hour health club and an indoor pool. All guestrooms come with pillowtop beds and premium bedding.

What makes Palmer House a Hilton Hotel a romantic place to stay?

Couples spa treatments and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Palmer House a Hilton Hotel.

Does Palmer House a Hilton Hotel serve breakfast?

You bet, to-go brekkie is offered on weekdays from 6:30 AM to 11:00 AM and on weekends between 6:30 AM and noon.

Is there a free airport shuttle available at Palmer House a Hilton Hotel?

No, Palmer House a Hilton Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Palmer House a Hilton Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Palmer House a Hilton Hotel?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Palmer House a Hilton Hotel Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

JOHN

Travelled with partner

19 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff great with excellent suggestion for dinner

Stayed 1 night in May 2025

8/10 Good

Raven

Travelled with group

19 May 2025

Liked: Staff & service, property conditions & facilities

Disliked: Amenities

Stayed 2 nights in May 2025

8/10 Good

Ane

19 May 2025

Stayed 1 night in May 2025

6/10 Okay

Angela

Business traveller

18 May 2025

Liked: Staff & service

Disliked: Cleanliness

Don't recommend

Hotel is old and historic , the lobby area is beautiful I had high hopes for this hotel. We checked into our room which was right next to the elevator, so at night and early morning it was super loud. The room was very small, the bathroom was even smaller there was no counter space to put anything The room is definitely some TLC the paint on the doors was peeling away so was the wallpaper in bathroom. I was not impressed by the rooms at All they looked old and rundown We also found a pair of women's underwear that were left from the previous guest which gave me the ick because that tells me that the rooms were not cleaned properly. I probably would not stay here again

Stayed 3 nights in May 2025

8/10 Good

Kate

Travelled with group

18 May 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Nice but also disappointing

Hotel was lovely and centrally located. Bed was very comfortable. Cleaning service was not great. (They made the bed, took the dirty towels and didn’t tidy the room or empty the trash like other places do.) Main reason for 4 stars was the pool was totally out-of-service. This was one of, if not THE main reason I booked this hotel instead of another one. (This was for my daughter’s 10th birthday trip - just her and I - I had been saving for a long time so we could go all out, but since it was just her and I (mom), I didn’t want to be out late at night. So we pretty much got back after dinner at night, watched a movie and went to bed. - Anyone who has kids knows the pool is a huge highlight. What was most disappointing was the conceierge checked in with me and I expressed my frustration and my daughter’s disappointment, (there were tears)…I explained it would have been nice to get an email so we could have tried to book another hotel. All they said was that they were sorry for the inconvenience. I think it absolutely would have been appropriate in this circumstance after I took the time to explain how upsetting this was for my situation in particular to offer some money back.

Stayed 2 nights in May 2025

4/10 Poor

Meghan

Travelled with family

18 May 2025

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

The rooms outlets weren’t working. The tub was clogged and the safe in the room didn’t work. They tried to rectify the situation, but for $600 a night, it was not worth it. They said they couldn’t do anything about a discount because we booked through Expedia, so that was disappointing. Definitely needs some work.

Stayed 2 nights in May 2025

10/10 Excellent

Sara

Travelled with group

18 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was super friendly. It was really nice.

Stayed 2 nights in Feb 2025

10/10 Excellent

Laina

18 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2025

10/10 Excellent

Jared

Travelled with family

16 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First visit to Palmer House

Very nice hotel. Beautiful and historic. Was turned onto this property by Great Value Vacations. Only complaint was no valet was present when I pulled up and it was so hard to order room service; too reliant on using an iPad and not the phone. But still a very nice hotel.

Stayed 2 nights in May 2025

10/10 Excellent

Sean

15 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Awesome

Stayed 1 night in May 2025

4/10 Poor

Derek

Business traveller

14 May 2025

Liked: Staff & service, amenities

Disliked: Cleanliness, property conditions & facilities

I wish I could upload photos here. The halls on floors 14000 are absolutely disgusting the wall paper is falling off with holes in the walls. There was a plate in the hallway with food on it for four days, the clean crew just kept walking past it. The location is amazing because it’s so close to everything but yea as far cleanliness lol no. There was a huge crack in the wall in my room

Stayed 3 nights in May 2025

10/10 Excellent

Kyle

Travelled with family

13 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We were only there for one night, but it was the perfect place for our large family group to stay and take advantage of the beautiful spaces within the hotel, as well as the vibrant neighborhood. Will definitely go back when I can stay longer.

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family

12 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

6/10 Okay

Shakura

Travelled with partner

12 May 2025

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

The stay was great only bummed pool was down which was the main reason i booked the spot. Also no real view from rooms if your looking for that

Stayed 3 nights in May 2025

10/10 Excellent

Juan Carlos

Travelled with family

12 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, efficient location and staff.

Friendly and efficient staff provide a customer centered experience. The building itself is an architectural treasure worth exploring. Its location is convenient. Security staff, front desk, were very helpful, as well as all support staff for our three night stay. Would go back to same location.

Stayed 3 nights in May 2025

10/10 Excellent

Tristan

Travelled with partner

11 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had an exceptional stay! I planned this trip to celebrate my husband’s 40th birthday, and the staff went above and beyond to make it truly special. From the moment we arrived, everyone was incredibly attentive and welcoming. Jay and his assistant Luis really stood out—Jay even made sure we knew Luis would be available if we needed anything when he wasn’t around, which was such a thoughtful touch. Amber, our waitress, and Marty, one of the bartenders we remember, also provided fantastic service. Even with weddings happening throughout the weekend, we always felt like VIP guests. This was a memorable experience from start to finish, and we’ll definitely be leaving five stars for the outstanding service. Highly recommend!

Stayed 2 nights in May 2025

10/10 Excellent

Kathy

11 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

location was excellent, staff were great

Stayed 1 night in May 2025

6/10 Okay

Verified traveller

11 May 2025

Liked: Cleanliness, room comfort

Stayed 2 nights in May 2025

8/10 Good

Kathy

8 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in May 2025

8/10 Good

Emily, Charlotte

Travelled with group

3 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Near the art institute and all of the Loop attractions. Very nice staff.

Stayed 4 nights in Apr 2025

10/10 Excellent

Amy

Travelled with family

3 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A one night stay. Loved The Palmer House. It’s historic and beautiful and loved the main gathering area just off the check in area. Great location! Will stay here again!

Stayed 1 night in Apr 2025

6/10 Okay

Kathleen

3 May 2025

Stayed 2 nights in Apr 2025

8/10 Good

gregory

2 May 2025

Liked: Cleanliness, staff & service, amenities

The rooms need a refresh I had peeling wall paper the second visit and coffe makers n room would be awesome

Stayed 2 nights in Apr 2025

6/10 Okay

Caleb

1 May 2025

Liked: Property conditions & facilities

Disliked: Staff & service

Gorgeous historic property filled with staff who are neither warm nor welcoming (rather, fake, stuffy, and constantly pushing further stays).

Stayed 1 night in Apr 2025

10/10 Excellent

Angela

30 Apr 2025

Liked: Cleanliness, staff & service

This is a lovely older hotel

Stayed 4 nights in Apr 2025

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Palmer House a Hilton Hotel

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View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

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View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

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View all photos for Premium Room, 2 Double Beds, 2 Bathrooms

Premium Room, 2 Double Beds, 2 Bathrooms

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View all photos for Premium Room, 2 Double Beds, Accessible, Bathtub

Premium Room, 2 Double Beds, Accessible, Bathtub

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View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

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View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

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View all photos for Premium Room - 2 Double Beds

Premium Room - 2 Double Beds

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View all photos for Premium Room - 1 King Bed

Premium Room - 1 King Bed

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View all photos for Premium 2 Double Mobility Accessible (Tub)

Premium 2 Double Mobility Accessible (Tub)

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View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

Suite, Accessible, Non Smoking (Roll-in Shower)

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View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

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View all photos for Room, Non Smoking (Roll-in Shower)

Room, Non Smoking (Roll-in Shower)

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View all photos for Suite, 2 Bedrooms, Non Smoking (Parlor)

Suite, 2 Bedrooms, Non Smoking (Parlor)

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View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

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View all photos for Deluxe Room -1 King Bed

Deluxe Room -1 King Bed

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View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking

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View all photos for Deluxe Room - 1 King Bed

Deluxe Room - 1 King Bed

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View all photos for Room, 1 King Bed, Non Smoking (Hip & Historic)

Room, 1 King Bed, Non Smoking (Hip & Historic)

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View all photos for Premium 2 Bed 2 Bath - 1 Room

Premium 2 Bed 2 Bath - 1 Room

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View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Room, Accessible, Non Smoking (Roll-in Shower)

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View all photos for Room, Accessible, Bathtub

Room, Accessible, Bathtub

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View all photos for Room (Parlor, No Bed)

Room (Parlor, No Bed)

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View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Room, Accessible, Non Smoking (Roll-in Shower)

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View all photos for Room, 2 Double Beds

Room, 2 Double Beds

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View all photos for Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub