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Sheraton Grand Chicago Riverwalk

Flat-screen TV, Netflix, pay films, streaming services

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool
Pet-friendly
Restaurant
Air-conditioning
Breakfast available

includes taxes & fees

26 May - 27 May

Explore the area

301 E North Water St, Chicago, IL, 60611

Place, Michigan Avenue
‪5 min walk‬
Place, Millennium Park
‪6 min walk‬
Place, Chicago Riverwalk
‪8 min walk‬
Airport, Chicago, IL (ORD-O'Hare Intl.)
‪34 min drive‬

Room options

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Double Beds

Excellent

City view
31 sq m
1 bedroom
Sleeps 4
2 Double Beds

Room, 1 King Bed

Excellent

City view
31 sq m
1 bedroom
Sleeps 3
1 King Bed

Room, 2 Double Beds, River View

Very good

River view
31 sq m
1 bedroom
Sleeps 4
2 Double Beds

Room, 1 King Bed, River View

Very good

River view
31 sq m
1 bedroom
Sleeps 3
1 King Bed

Club Room, 2 Double Beds

Exceptional

City view
31 sq m
1 bedroom
Sleeps 4
2 Double Beds

Club Room, 1 King Bed

Exceptional

City view
31 sq m
1 bedroom
Sleeps 3
1 King Bed

Family Room, 2 Double Beds

Excellent

River view
33 sq m
1 bedroom
Sleeps 5
2 Double Beds

Junior Suite, 1 Bedroom

Excellent

City view
48 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom, Lake View

Excellent

Lake view
57 sq m
1 bedroom
Sleeps 3
1 King Bed

Suite, 1 Bedroom

City view
1 bedroom
Sleeps 4
1 Double Bed

Suite, 1 Bedroom, Pool Access (River View)

River view
1 bedroom
Sleeps 7
1 Double Bed

Suite, 1 Bedroom, Lake View

Good

Lake view
66 sq m
1 bedroom
Sleeps 3
1 King Bed

Room, 1 King Bed

Very good

Lake view
31 sq m
1 bedroom
Sleeps 3
1 King Bed

Suite, 1 Bedroom

Lake view
66 sq m
1 bedroom
Sleeps 4
2 Double Beds

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

City view
31 sq m
Sleeps 4
2 Double Beds

Room, 2 Double Beds (Mobility Accessible, Tub)

Very good

City view
31 sq m
Sleeps 4
2 Double Beds

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Excellent

City view
31 sq m
Sleeps 4
2 Double Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

City view
31 sq m
Sleeps 3
1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

City view
31 sq m
Sleeps 3
1 King Bed

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Exceptional

City view
31 sq m
Sleeps 3
1 King Bed

About the area

Chicago

Sheraton Grand Chicago Riverwalk places you in the centre of Chicago, within just a 15-minute stroll of Michigan Avenue and Millennium Park. Highlights at this hotel include 3 restaurants, 2 bars/lounges and an indoor swimming pool. .The steakhouse, Shulas Steak House, serves American cuisine and is open for dinner. ChiBar is the hotel's own bar, serving drinks along with dinner and light fare. Enjoy the 24-hour gym and pool loungers. 125000 square feet (11613 square metres) of event facilities include 43 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning continental breakfast is served between 6:30 AM and 11:30 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 4-property class Downtown Chicago hotel include Art Institute of Chicago and Navy Pier.

What's nearby

Michigan Avenue - 5 min walk - 0.5 km
Millennium Park - 6 min walk - 0.6 km
Chicago Riverwalk - 8 min walk - 0.7 km
Art Institute of Chicago - 12 min walk - 1.1 km
Navy Pier - 19 min walk - 1.6 km

Getting around

Millennium Station - 12 min walk
Grand Station (Red Line) - 12 min walk
Chicago O'Hare International Airport (ORD) - 49 min drive

Restaurants

‪Swissôtel - ‬5 min walk
‪Sheraton Club Lounge - 33 Floor - ‬4 min walk
‪The Red Star Bar - ‬5 min walk
‪American Craft Kitchen & Bar - ‬5 min walk
‪Swissôtel Chicago Lobby Lounge - ‬4 min walk

About this property

Sheraton Grand Chicago Riverwalk

Sheraton Grand Chicago Riverwalk offers its guests an indoor pool and a 24-hour fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre and 43 meeting rooms are available. Event space at this hotel measures 125000 square feet (11613 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Grand Chicago Riverwalk. Parking is available for a fee.

This 4-star Chicago hotel is smoke free.

1218 guestrooms or units

34 levels

3 dining venues

2 bars or lounges

125000 sq ft of conference space

11613 sq. m of conference space

Deli

Poolside lounge chairs

Business facilities

Conference space

Breakfast available (surcharge)

Dry cleaning

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Corner/local shop

Terrace

Garden

Gift shop

Bellhop

Lift

No smoking on site

Microwave in a common area

Coffee shop

Sheraton Grand Chicago Riverwalk offers 1218 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets. A pillow menu is available. Flat-screen televisions come with cable channels, pay-per-view films and Netflix. Bathrooms include complimentary toiletries and hairdryers.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Pool
Breakfast included
Pet-friendly
Restaurant

includes taxes & fees

26 May - 27 May

Property amenities

Internet

Available in all rooms: WiFi (USD 14.95 per day)
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Covered parking on site (USD 75 per day; includes in/out privileges)
Limited on-site self parking
Wheelchair-accessible parking available

Food and drink

Daily continental breakfast available 6:30 AM to 11:30 AM for a fee: USD 32 per person
2 bars/lounges
3 restaurants
A coffee shop/cafe
Snack bar/deli

Restaurants on site

ChiBar
Chicago Burger Company
LB Bistro and Patissere
Link
Shulas Steak House

Things to do

24-hour gym
Indoor pool

Family friendly

Grocery/convenience store
In-room cot
Indoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Luggage storage
Safe at front desk
Shared microwave
Vending machine

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

125,000 square feet of conference space
43 meeting rooms
Business centre
Computer station

Outdoors

Garden
On a river
Pool loungers
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
8 accessible parking spaces
Assistive listening devices
Braille/raised signage
Front entrance ramp
Grab bar near toilet (89 centimetre high)
Height-adjustable showerhead
High-pile carpet in room
Lever door handles
Lift (122 centimetre wide door)
Low-height door lock
Low-height electrical sockets in bathroom
Low-height view port in door
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (124 centimetre high)
Wheelchair-accessible restaurant
Wheelchairs on site

34 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Down comforter
Free cot
Pillow menu
Pillowtop mattress
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

Flat-screen TV with cable channels
Netflix
Pay films
Streaming services

Food and drink

Coffee/tea maker
Free bottled water
Limited room service

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are welcome for a fee per pet, per day
Only dogs are allowed
Maximum 1 (weight limit: 75 lb per pet)
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 25 per night.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Destination fee: USD 35.67 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: from approximately USD 32 per person
Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
Covered self-parking fee: USD 75 per day (in/out privileges)
A pet fee will be charged per pet, per day
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Chicago Hotel & Towers

Sheraton Chicago Towers

Chicago Sheraton

Sheraton Grand Chicago Hotel

Sheraton Grand Chicago

Sheraton Chicago Riverwalk

Sheraton Grand Chicago Riverwalk Hotel

Sheraton Grand Chicago Riverwalk Chicago

Sheraton Grand Chicago Riverwalk Hotel Chicago

Frequently asked questions

What is the cancellation policy at Sheraton Grand Chicago Riverwalk?

Sheraton Grand Chicago Riverwalk offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Grand Chicago Riverwalk?

As of 25 May 2026, prices found for a 1-night stay for 2 adults at Sheraton Grand Chicago Riverwalk on 26 May 2026 start from AU$465, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Grand Chicago Riverwalk?

Yep, Sheraton Grand Chicago Riverwalk has a covered self car park with in/out privileges for USD 75 per day. A self car park is also available, for a fee.

Are there any beaches close to Sheraton Grand Chicago Riverwalk?

Yep, Sheraton Grand Chicago Riverwalk is a short 11-minute walk from Ohio Street Beach.

Does Sheraton Grand Chicago Riverwalk have a pool?

Sheraton Grand Chicago Riverwalk has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Sheraton Grand Chicago Riverwalk?

Sheraton Grand Chicago Riverwalk features an indoor pool, 3 restaurants and 2 bars.

What makes Sheraton Grand Chicago Riverwalk a romantic place to stay?

Al fresco dining and a bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Sheraton Grand Chicago Riverwalk.

Is Sheraton Grand Chicago Riverwalk family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Grand Chicago Riverwalk is a hit with families.

Does Sheraton Grand Chicago Riverwalk serve breakfast?

Yeah, continental brekkie is on offer daily between 6:30 AM and 11:30 AM.

Is there a free airport shuttle available at Sheraton Grand Chicago Riverwalk?

No, Sheraton Grand Chicago Riverwalk does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Grand Chicago Riverwalk?

Yep, you can grab a meal at Sheraton Grand Chicago Riverwalk's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Sheraton Grand Chicago Riverwalk?

Check-in begins at 4:00 PM. Check-out time is noon.

Sheraton Grand Chicago Riverwalk Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

10/10 Excellent

Nicole

24 Feb 2026

Stayed 4 nights in Jan 2026

4/10 Poor

David R, Waukegan

Travelled with family and small children

23 Feb 2026

Disliked: Cleanliness

We were accommodated an early check in at 2pm, awesome! We booked a suite which basically consists of one big suite and a connecting 2 regular size bed suite. Key cards did not work for the big suite and we were only able to enter through the small room entrance. Maintenance was supposed to fix the key pad on the big suite but that never happened. AND we found a pair of shoes near a small chair…completely obvious to anyone entering the room but housekeeping somehow missed it!? The hotel was also hosting a conference for HS or college kids. They placed my family of five on the same floor, they were outside our hallway making noise until 2am. We were given a $75 room credit for “our troubles”. FYI - this room was booked with about $400 worth of “Key Credit” and we paid an additional $300 for the “family suite”. Unfortunately we will not be returning. Thx!

Stayed 1 night in Feb 2026

2/10 Terrible

Steve

Travelled with partner

23 Feb 2026

Disliked: Cleanliness

This stay was awful. I took my wife out for Valentine’s Day. We have 4 children and had to pull so many strings to make this date even happen. First issue that wasn’t a huge problem, but the room we booked could not be given to us because of over booking it. Front desk associate was very nice and accommodated us with a credit for the change/downgrade. Unfortunately, it only went downhill from there. We went up to the room and decided to watch a movie. Just to be greeted by a bed bed. 100% sure it was a bed bug (have pictures). The bug was killed and filled with blood as well. We then call the hotel staff who checked the room and believed it was a bed bug as well. Then we go down stairs to check out. No talk of any accommodations, but a “hey someone will get in contact with you regarding this.”(Valentine’s Day ruined). Since it was on Saturday/Sunday morning, staff advised someone would be in touch as soon as possible. Monday comes and no phone call or email by 3pm. I have to contact the hotel to get more information. They made it seem like they were bending over backwards to give me a refund after staying there for 4 hours and finding a bed bug. Who cares about the night ruined, the type of day it was, the strings we pulled to go to the hotel and the ultimate disgusting incident. I should just be happy with the refund… RIGHT. Thanks for doing the very bare minimum. I requested a comp night at a sister hotel to make the night I lost even. Apparently that is too much to ask for

Stayed 1 night in Feb 2026

6/10 Okay

Magdalena

Travelled with partner

23 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

I feel like the pictures on the website did not depict the way the room/bathroom actually looked which is disappointing. We were not told about the breakfast buffet either at checkin.

Stayed 1 night in Feb 2026

8/10 Good

Tris

22 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

We always get a room with a horrible.view even after requesting a river view.

Stayed 1 night in Feb 2026

10/10 Excellent

Josh

22 Feb 2026

Stayed 4 nights in Feb 2026

10/10 Excellent

Camden

21 Feb 2026

Liked: Cleanliness, staff & service, amenities

Clean room nice pool area nice area downtown

Stayed 1 night in Feb 2026

10/10 Excellent

Kristy

20 Feb 2026

Stayed 2 nights in Feb 2026

10/10 Excellent

David

20 Feb 2026

Liked: Cleanliness, staff & service, amenities

Room was great

Stayed 1 night in Feb 2026

10/10 Excellent

Lizbeth

19 Feb 2026

Stayed 1 night in Feb 2026

2/10 Terrible

Taryn

18 Feb 2026

Stayed 2 nights in Feb 2026

10/10 Excellent

Sophia, Ewing

18 Feb 2026

Stayed 2 nights in Jan 2026

4/10 Poor

Ashar

18 Feb 2026

Not clean, found a tissue with blood on the bed and a nail. It’s impossible to leave that there if it was cleaned properly. The parking barcode had a few issues. The staff is nice but not well trained for the most part…slow to respond. $75 for park is outrageous but it was normal throughout downtown so I guess I can’t complain about that. Our sink leaked, they sent someone to repair it but then no one came to clean the mess the leak cause until the next morning. Check in line was really long on their business day. Lack of preparation, they over sold

Stayed 2 nights in Feb 2026

10/10 Excellent

Brandon

17 Feb 2026

Stayed 1 night in Feb 2026

10/10 Excellent

Jose

17 Feb 2026

Liked: Cleanliness, property conditions & facilities

Great staff great room

Stayed 2 nights in Feb 2026

10/10 Excellent

Oscar

Travelled with family

17 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Clean room

Stayed 2 nights in Feb 2026

10/10 Excellent

Giovanni, Joliet

16 Feb 2026

Stayed 1 night in Feb 2026

10/10 Excellent

DreamChaser

16 Feb 2026

Stayed 1 night in Feb 2026

4/10 Poor

Jessica

16 Feb 2026

Liked: Cleanliness, staff & service, amenities

The room that I originally booked wasn’t available. The hotel was overbooked.

Stayed 2 nights in Feb 2026

10/10 Excellent

Rolan Noel

16 Feb 2026

Stayed 1 night in Dec 2025

8/10 Good

Terri

Travelled with partner

16 Feb 2026

Liked: Cleanliness, property conditions & facilities

Comfy bed , clean room and friendly

Stayed 1 night in Feb 2026

10/10 Excellent

Daniel

16 Feb 2026

Liked: Cleanliness, property conditions & facilities

Yes

Stayed 1 night in Feb 2026

10/10 Excellent

Alejandro

16 Feb 2026

Stayed 1 night in Feb 2026

8/10 Good

Shinelle

16 Feb 2026

Stayed 1 night in Feb 2026

8/10 Good

Alberto

15 Feb 2026

Stayed 2 nights in Feb 2026

Sheraton Grand Chicago Riverwalk

Photo gallery for Sheraton Grand Chicago Riverwalk

Reviews

Popular amenities

Explore the area

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

View all photos for Room, 2 Double Beds, River View

Room, 2 Double Beds, River View

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View

View all photos for Club Room, 2 Double Beds

Club Room, 2 Double Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

View all photos for Executive Suite, 1 Bedroom, Lake View

Executive Suite, 1 Bedroom, Lake View

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

View all photos for Suite, 1 Bedroom, Pool Access (River View)

Suite, 1 Bedroom, Pool Access (River View)

View all photos for Suite, 1 Bedroom, Lake View

Suite, 1 Bedroom, Lake View

View all photos for Room, 1 King Bed

Room, 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

View all photos for Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Room, 2 Double Beds (Mobility Accessible, Tub)

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

View all photos for Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

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About this property

Sheraton Grand Chicago Riverwalk

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Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions