See all properties
Save

Four Seasons Hotel Chicago

5.0 star property
Luxury hotel with full-service spa and 24-hour health club

Photo gallery for Four Seasons Hotel Chicago

Suite, 2 Bedrooms, Terrace (Lakeshore) | Lake view
Reception
Bar (on property)
Terrace/patio
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
The current price is AU$735
includes taxes & fees
1 Feb - 2 Feb

Explore the area

View map
120 East Delaware Place, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪1 min walk‬
  • Place, Water Tower Place
    ‪2 min walk‬
  • Place, 875 North Michigan Avenue
    ‪2 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Double Beds, Lake View

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Lake View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Designer toiletries
Bathrobes
  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lake View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Lake View

9.2 out of 10
Wonderful
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Designer toiletries
Bathrobes
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, City View

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Sofa bed
  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Designer toiletries
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Double Beds Lake View Non-Smoking

Premium bedding, minibar, in-room safe, desk

Two Double Beds Lake View Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Designer toiletries
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for One King Bed Lake View Non-Smoking

Premium bedding, minibar, in-room safe, desk

One King Bed Lake View Non-Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Designer toiletries
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed Non-Smoking

Premium bedding, minibar, in-room safe, desk

One King Bed Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds, Lake View

Premium bedding, minibar, in-room safe, desk

Executive Suite, 2 Double Beds, Lake View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 53 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Lake View

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Lake View

8.6 out of 10
Excellent
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 53 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, Lake View

Premium bedding, minibar, in-room safe, desk

Premier Suite, Lake View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 53 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Flat-screen TV, Netflix, DVD player

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (King Bed)

Flat-screen TV, Netflix, DVD player

Suite, 1 Bedroom, Accessible (King Bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 67 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 88 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premier Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Premier Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Mobility Accessible

Premium bedding, minibar, in-room safe, desk

Premier Suite, 1 King Bed, Mobility Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

You may also like

Ad
View from property

The Westin Michigan Avenue Chicago

Downtown Chicago
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 1,102 reviews
The price is AU$233
includes taxes & fees
12 Feb - 13 Feb
The Westin Michigan Avenue Chicago

About the area

Chicago

A luxury stay in the heart of Chicago awaits you at Four Seasons Hotel Chicago. Within steps you'll find Michigan Avenue and State Street within a short 5-minute stroll. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include deep-tissue massages, aromatherapy and reflexology along with access to the sauna and steam room. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym and sauna as well as access to bike hire. 12500 square feet (1161 square metres) of event facilities include 15 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Cooked-to-order breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of car rentals on site. .Within a 20-minute walk of this 5-property class Downtown Chicago hotel, attractions include Lake Michigan and Chicago Riverwalk.

What's nearby

  • Michigan Avenue - 1 min walk - 0.1 km
  • Water Tower Place - 2 min walk - 0.2 km
  • 875 North Michigan Avenue - 2 min walk - 0.2 km
  • 360 CHICAGO - 2 min walk - 0.2 km
  • Northwestern Memorial Hospital - 5 min walk - 0.4 km

Getting around

  • Millennium Station - 2 min drive
  • Chicago Station (Red Line) - 7 min walk
  • Chicago O'Hare International Airport (ORD) - 38 min drive

Restaurants

  • ‪Cloudbar • 360 Chi•Ca•Go - ‬1 min walk
  • ‪Aster Hall - ‬1 min walk
  • ‪Doc B's Fresh Kitchen - ‬2 min walk
  • ‪909 North - ‬1 min walk
  • ‪Hendrickx Belgian Bread Crafter - ‬2 min walk

About this property

Four Seasons Hotel Chicago

Luxury hotel with full-service spa and 24-hour health club
Four Seasons Hotel Chicago offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 15 meeting rooms are available. Event space at this hotel measures 12500 square feet (1161 square metres) and includes conference space. A sauna, spa services, and multilingual staff are also featured at the luxury Four Seasons Hotel Chicago. Parking is available for a fee.

This 5-star Chicago hotel is smoke free.

  • 1 building
  • 345 guestrooms or units
  • 17 levels
  • 12500 sq ft of conference space
  • 1161 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Four Seasons Hotel Chicago offers 345 air-conditioned accommodations with DVD players and minibars. Beds feature premium bedding. Flat-screen televisions come with Netflix. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Café
The Ritz-Carlton, Chicago
  • Pool
  • Spa
  • Pet-friendly
  • Restaurant
4.6 out of 5, Wonderful, 1,003 reviews
The price is AU$648
includes taxes & fees
8 Feb - 9 Feb
The Ritz-Carlton, Chicago

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 50 per night)
  • Covered valet parking on site (USD 74 per night; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 5 to 35 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Helicopter/aeroplane tours
  • Indoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's games
  • Children's toys
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 12,500 square feet of conference space
  • 15 meeting rooms
  • 24-hour business centre

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium channels
  • Netflix

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Weight limit: 30 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 35 per person
  • Covered self-parking fee: USD 50 per night
  • Valet parking fee: USD 74 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

Property Registration Number 60611

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Four Seasons Hotel
Four Seasons Chicago
Four Seasons Hotel Chicago
4 Seasons Hotel Chicago
Chicago Four Seasons
Four Seasons Chicago Chicago
Four Seasons Hotel Chicago Hotel
Four Seasons Hotel Chicago Chicago
Four Seasons Hotel Chicago Hotel Chicago

Frequently asked questions

What is the cancellation policy at Four Seasons Hotel Chicago?

Four Seasons Hotel Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Seasons Hotel Chicago?

As of 20 Jan 2026, prices found for a 1-night stay for 2 adults at Four Seasons Hotel Chicago on 1 Feb 2026 start from AU$734.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Seasons Hotel Chicago?

Yep, Four Seasons Hotel Chicago has a secured covered self car park for USD 50 per night. A self car park is also available, for a fee.

Are there any beaches close to Four Seasons Hotel Chicago?

Yep, Four Seasons Hotel Chicago is a short 6-minute walk from Oak Street Beach.

Is there a spa on site at Four Seasons Hotel Chicago?

Yep, there is an onsite spa at Four Seasons Hotel Chicago. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Four Seasons Hotel Chicago have a pool?

Four Seasons Hotel Chicago has an indoor pool.

What luxury perks are available at Four Seasons Hotel Chicago?

Four Seasons Hotel Chicago features a full-service spa, a 24-hour health club and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Four Seasons Hotel Chicago a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Four Seasons Hotel Chicago.

Is Four Seasons Hotel Chicago family-friendly?

You bet! With amenities such as children's meals, laundry facilities and an indoor pool, it's no surprise that Four Seasons Hotel Chicago is a hit with families.

Does Four Seasons Hotel Chicago serve breakfast?

Yeah, cooked-to-order brekkie is on offer at Four Seasons Hotel Chicago.

Is there a free airport shuttle available at Four Seasons Hotel Chicago?

No, Four Seasons Hotel Chicago does not offer an airport shuttle service.

Is there a bar or restaurant at Four Seasons Hotel Chicago?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Four Seasons Hotel Chicago?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Four Seasons Hotel Chicago?

Furry friends are welcome at Four Seasons Hotel Chicago, with food and water bowls on offer. Just so you know, there's a weight limit of up to 14 kg per pet.

Four Seasons Hotel Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 803 out of 1004 reviews
Rating 8 - Good. 106 out of 1004 reviews
Rating 6 - Okay. 52 out of 1004 reviews
Rating 4 - Poor. 27 out of 1004 reviews
Rating 2 - Terrible. 16 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Eric

Disliked: Cleanliness, staff & service
The room was tired and neglected looking. Room service only appeared after 5 pm Very disappointed
Stayed 2 nights in Oct 2025

10/10 Excellent

Kat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. Staff was very gracious. Perfect location.
Stayed 3 nights in Oct 2025

6/10 Okay

Wendy

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
toilet didn't work properly, bathtub was a mess of caulking. Minibar had to be unlocked by maintenance and there were items missing from it.
Stayed 1 night in Oct 2025

6/10 Okay

RON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Expensive
Stayed 4 nights in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Dining options and menu were very limited but the quality was very good,
Stayed 3 nights in Oct 2025

10/10 Excellent

KC

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room excellent staff great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Rustam

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and fantastic amenities. Four Seasons is as always- top notch service and stay. You won’t be disappointed. Beautiful hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jessica

Stayed 1 night in Sep 2025

10/10 Excellent

Lionel

Stayed 2 nights in Sep 2025

8/10 Good

Erin

Stayed 2 nights in Sep 2025

10/10 Excellent

Domanique

Liked: Cleanliness, staff & service
Was very clean, although the toilet wasn’t flushing properly overall a great experience
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel
Stayed 1 night in Sep 2025

6/10 Okay

Karen

Travelled with family
Liked: Room comfort

This hotel has seen better days

I love the Four Seasons chain. This particular hotel has seen better days. I stayed here 25 years ago when the hotel was literally “over the top.” It was an unforgettable trip with young children. This hotel has declined significantly. The linens are luxurious. I appreciated the update grade when I learned the gym was under renovation.
This crooked lamp sums up the trip.
Stayed 2 nights in Sep 2025

10/10 Excellent

Katherine, Port Orange

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Eugene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Standards Have Sadly Slipped Downhill

I’ve been staying at this Chicago-FS for nearly a decade, but my loyalty was not rewarded. My room and towels were dirty. Room service and housekeeping were inattentive and glacially slow. During my weekend, they messed up every single breakfast order. A delivery of ice (which you’re not allowed to get for yourself) takes 45 minutes! Food lingers in the hallways overnight. This FS appears to be currently understaffed and under-managed. Sad turn of events.
Stayed 3 nights in Sep 2025

10/10 Excellent

Peter

Stayed 2 nights in Sep 2025

10/10 Excellent

Scott

Stayed 3 nights in Aug 2025

10/10 Excellent

paul

Stayed 2 nights in Aug 2025

10/10 Excellent

Kathy

Stayed 3 nights in Aug 2025

10/10 Excellent

Geri

Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it all. Brought my 5 year old grandson Mateo and they catered to him including their kid room key card , a treasure chest choice, a hat and stuffed animal and his own kid sized robe. He spilled some food in restaurant and we apologized profusely, but they waved it off saying they were family friendly. Loved the pool, loved the hot tub, loved how kind and friendly staff was
Stayed 1 night in Jul 2025

10/10 Excellent

Sharon, Santa Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Four seasons is always top notch
Stayed 5 nights in Jun 2025

10/10 Excellent

Daisy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the service. Upgrade the lights and switches not working in the room.
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrei, Longview

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nestled on the breathtaking Magnificent Mile, our hotel offers stunning lake views and an unforgettable Sunday brunch experience. Indulge in the luxury and pampering you'd expect from a Four Seasons Hotel, making your stay truly extraordinary.
Stayed 1 night in Aug 2025