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The Chicago Hotel Collection - Millennium Park

2.0 star property

Photo gallery for The Chicago Hotel Collection - Millennium Park

Dining
Outdoor dining
Children’s area
1 bedroom, individually furnished, iron/ironing board, free WiFi
Lobby

Reviews

5.2 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Room service

Explore the area

View map
55 E Washington St., Chicago, IL, 60602
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, Millennium Park
    ‪2 min walk‬
  • Place, Chicago Riverwalk
    ‪6 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Kitchen, Courtyard View

1 bedroom, individually furnished, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Kitchen, Courtyard View

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Suite, 2 Bedrooms, Kitchen, City View

1 bedroom, individually furnished, iron/ironing board, free WiFi

Classic Suite, 2 Bedrooms, Kitchen, City View

  • City view
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Kitchen, Courtyard View

1 bedroom, individually furnished, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Kitchen, Courtyard View

  • 14 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Suite, 2 Bedrooms, Kitchen, City View

1 bedroom, individually furnished, iron/ironing board, free WiFi

Standard Suite, 2 Bedrooms, Kitchen, City View

  • City view
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms, Kitchen, City View

1 bedroom, individually furnished, iron/ironing board, free WiFi

Family Suite, 2 Bedrooms, Kitchen, City View

  • City view
  • 102 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Premium Suite, 2 Bedrooms, Kitchen, City View

1 bedroom, individually furnished, iron/ironing board, free WiFi

Premium Suite, 2 Bedrooms, Kitchen, City View

  • City view
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 3 Bedrooms, Kitchen, City View

1 bedroom, individually furnished, iron/ironing board, free WiFi

Deluxe Suite, 3 Bedrooms, Kitchen, City View

  • City view
  • 3 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Classic Suite, 3 Bedrooms, Kitchen, City View

1 bedroom, individually furnished, iron/ironing board, free WiFi

Classic Suite, 3 Bedrooms, Kitchen, City View

  • City view
  • 3 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 Double Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite, 3 Bedrooms, Kitchen, City View

1 bedroom, individually furnished, iron/ironing board, free WiFi

Family Suite, 3 Bedrooms, Kitchen, City View

  • City view
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed, 1 Double Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchen, Courtyard View

1 bedroom, individually furnished, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen, Courtyard View

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

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About the area

Chicago

The Chicago Hotel Collection - Millennium Park places you in the centre of Chicago, steps from Michigan Avenue and within a short 5-minute stroll of Millennium Park. Highlights at this Art Deco hotel include a restaurant, and in-room kitchens and free WiFi. .This pet-friendly hotel offers free WiFi in public areas, express check-in and express check-out. Added amenities include a coffee shop/cafe and laundry facilities. .Attractions within a short walk of this Downtown Chicago hotel include Cloud Gate and Chicago Theatre.

What's nearby

  • Michigan Avenue - 2 min walk - 0.2 km
  • Millennium Park - 2 min walk - 0.2 km
  • Chicago Theatre - 3 min walk - 0.3 km
  • Art Institute of Chicago - 5 min walk - 0.4 km
  • Chicago Riverwalk - 6 min walk - 0.6 km

Getting around

  • Madison-Wabash Station - 2 min walk
  • Millennium Station - 4 min walk
  • Chicago Midway Airport (MDW) - 33 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬3 min walk
  • ‪Macy's Marketplace Grill - ‬1 min walk
  • ‪Pizano's Pizza & Pasta - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

The Chicago Hotel Collection - Millennium Park

There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. The Chicago Hotel Collection - Millennium Park also features laundry facilities, express check-in, and room service (during limited hours).

This Art Deco Chicago hotel is smoke free.

  • 1 building
  • 19 guestrooms or units
  • 21 levels
  • Built in 1920
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
The Chicago Hotel Collection - Millennium Park offers 19 accommodations with coffee/tea makers and a hairdryer. This individually furnished accommodation has separate sitting areas. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

This Chicago hotel provides complimentary wireless Internet access. LCD televisions come with satellite channels.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 21 floors
  • Art Deco architecture
  • Built in 1920
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven

More

  • Air conditioning (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in information
Information provided by the property may be translated using automated translation tools

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay
  • Service fee: 14 per cent
  • Resort fee: USD 39.95 per accommodation, per night
The resort fee includes:
  • In-room bottled water
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

Property registration number 60602

We should mention

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 15 September to 15 May.

Property is also known as

Pittsfield Hotel Apartments Suites
Millennium Park Apartments Apartment
Millennium Park Apartments Apartment Chicago
Millennium Park Apartments Chicago
Pittsfield Apartments + Suites
The Chicago Hotel Collection Millennium Park
The Chicago Hotel Collection - Millennium Park Hotel
The Chicago Hotel Collection - Millennium Park Chicago
The Chicago Hotel Collection - Millennium Park Hotel Chicago

Frequently asked questions

Are there any beaches close to The Chicago Hotel Collection - Millennium Park?

The closest beach to The Chicago Hotel Collection - Millennium Park is Oak Street Beach (2.2 km).

Is there a free airport shuttle available at The Chicago Hotel Collection - Millennium Park?

No, The Chicago Hotel Collection - Millennium Park does not offer an airport shuttle service.

Is there a bar or restaurant at The Chicago Hotel Collection - Millennium Park?

Yep, you can grab a meal at The Chicago Hotel Collection - Millennium Park's onsite restaurant.

What time are check-in & check-out at The Chicago Hotel Collection - Millennium Park?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

The Chicago Hotel Collection - Millennium Park Reviews

Reviews

5.2
Rating 10 - Excellent. 18 out of 112 reviews
Rating 8 - Good. 18 out of 112 reviews
Rating 6 - Okay. 22 out of 112 reviews
Rating 4 - Poor. 9 out of 112 reviews
Rating 2 - Terrible. 45 out of 112 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

5.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
The studio was so cute! Grocery store was a street behind not far all! It was nice and quiet stay. The view we had was so beautiful.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, room comfort, communication

Thank you for a great stay!

My friends and I came to celebrate my best friend’s bachelorette weekend. I want to thank the staff and especially cleaning staff that were professional and friendly. We encountered zero problems and really enjoyed the location.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, property conditions & facilities, communication
Nice
Stayed 3 nights in Jul 2022
Verified

8/10 Good

Kimberlee

Liked: Cleanliness, room comfort, communication

Great location

I was nervous based on past reviews but I found our room clean and well appointed except there were no pots, pans , glassware. You could hear noise from outside, but you are in a major city.
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Nathaniel

Liked: Cleanliness, room comfort
The property was good location, but the scaffolding aroudn the building was little inconvenient. Overall, wonderful stay but got stuck in elevator first night.
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

VHugoC

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

No cookware

The stay was okay, but I don’t understand why have a full kitchen without any utensils or cook ware. That was the whole reason I picked that hotel was for the full kitchen. The mattress was very firm
Stayed 3 nights in Jul 2022
Verified

6/10 Okay

Fabio

Liked: Cleanliness, amenities
Disliked: Communication
Check-in process was very impersonal and confusing.
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Ashley

Disliked: Cleanliness, amenities, property conditions & facilities, communication
WORST HOTEL ON THE PLANET! DO NOT STAY HERE!!!!!!!!! IT'S SO SKETCHY AND SUCH A JOKE AND THERE IS NO ONE THERE EVEN TO CHECK YOU IN!
Stayed 2 nights in Jun 2022
Verified

6/10 Okay

Jeff

Liked: Cleanliness, communication
Disliked: Amenities
Room was a little small for the money. Room has full kitchen but no cups, dishes, utensils at all.
Stayed 1 night in Nov 2022
Verified

2/10 Terrible

Lashaun

Disliked: Cleanliness, room comfort, communication

Hell in Chicago

The beds was dirty and the service was bad when we got in there was a 45 minute wait for the room key not because of the line but because of the maci
Stayed 2 nights in Oct 2022
Verified

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Incredibly unclean room and unhelpful staff
Stayed 2 nights in Jul 2022
Verified

2/10 Terrible

Patty

Disliked: Cleanliness, room comfort, communication

Make sure it’s open.

I texted for the em early check in. They texted back that the hotel was closed!!! Thank goodness hotels.com helped me rebook. This was the day before my stay and if I had not texted, I would have not been notified.
Stayed 1 night in Jun 2023
Verified

4/10 Poor

Jesus

Disliked: Cleanliness, room comfort
Room wasn't clean beds stinks
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Tiffany

Disliked: Amenities, property conditions & facilities, communication
False advertising, no front desk service and hard to get contact over the phone
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Edwin

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were filthy, floors were sticky clearly not cleaned routinely. The sheets on the bed were very dusty and dirty did not feel comfortable staying on these beds. The living room area is not as pictured it was hideous. Definitely do not recommend this stay
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

JANICE

Liked: Property conditions & facilities
Disliked: Amenities
The hotel suite was clean, but all the tvs had to share one device in order for them to work including remotes 😡😡, there were no cooking supplies in the kitchen area, no parking, have to call a number to speak with someone, but over all the room was clean.
Verified

2/10 Terrible

Christine

Disliked: Communication

Stranded in Chicago

I received emails, confirmations to a hotel that had closed 3 months prior! No one answered the phone, unable to leave vm. Horrible! Don’t ever book there. They left us stranded in Chicago.
Stayed 1 night in Jun 2023
Verified

2/10 Terrible

Mark

Disliked: Cleanliness, room comfort, communication
Worst place ive stayed at, i had a guest i had to make leave , after he left he did something to building and i was charged and also building security came in my room and took my stuff out of room .
Stayed 1 night in Jul 2022
Verified

8/10 Good

Rick Kem

Liked: Cleanliness, amenities, property conditions & facilities, communication
The checkin/checkout system was simple. I had a little bit of trouble getting a key card at first, but that was eventually resolved. The room has a TV but it doesn't work. The blinds were missing panels. The shower water pressure was inconsistent, and very difficult to control hot and cold.
Stayed 2 nights in Oct 2021
Verified

2/10 Terrible

Claire

Liked: Cleanliness
Disliked: Room comfort, communication

Door - deadbolt or latch - did not lock for 2 days

Door - deadbolt or latch - did not lock for 2 days!
Stayed 7 nights in Jul 2022
Verified

2/10 Terrible

Lee

Liked: Cleanliness
Disliked: Amenities, communication
If you like virtual check-in's and lack of support, this is your place. If you don't care about privacy shades when your room faces about a 100 other rooms, then you are home. If you prefer non-room darkening shades, you will love this place. Also, if you think that you are getting the rooms shown in the pictures, you won't. I am super disappointed by this place and how overly priced it was. In addition, I was given a price through Expedia and Chicago Hotel Collection Millennium Park overcharged me by over $200. If you choose to stay here, I wish you the best. I will NEVER stay here again.
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Kiley

Disliked: Amenities, property conditions & facilities, communication
Absolutely worst hotel experience I’ve had. Room did not have AC. Made multiple attempts to get ahold of someone at the property in order to get it fixed but still noone ever came. It was summer in chicago and the temperature in the room for 2 days read 78 degrees
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Lina

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
The location of the property is perfect, I did not like that it was almost 6pm and it said that the room was not ready and that I should contact customer service by phone or message. I spent several minutes trying to communicate and there were other people waiting to communicate as well. After several attempts we were able to communicate. Too bad I saw many people waiting at the reception trying to communicate. They should clarify that there is no reception at the hotel and everything is done by phone.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Jimmy

Liked: Cleanliness, communication

Mixed review~

Check in had a hiccup. Tried to check in and the kiosk was out of room keys. Then tried to use a different kiosk and the kiosk informed us that our room was not ready. Then we had to call the support line and took them about 10 minutes to figure it out. The location is great and it was easy to walk to all of the attractions we wanted. The room was clean but our biggest problem is that the sofa bed was broken, which is consistent with many other reviews. I just thought it would be fixed by now. So it's really a mixed review here. I wish the check in process was smoother and the bed was fixed, but at the same time the location was great.
Stayed 2 nights in Oct 2022