See all properties
Save

Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical

3.0 star property
Hotel with free breakfast, steps from John Hancock Center

Photo gallery for Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical

Lobby
Exterior
Lobby
Fridge, microwave, stovetop, dishwasher
Fridge, microwave, stovetop, dishwasher

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Kitchen
  • Parking available
  • Laundry
The current price is AU$280
includes taxes & fees
19 Oct - 20 Oct

Explore the area

View map
201 East Walton Place, Chicago, IL, 60611
  • John Hancock Center
    ‪2 min walk‬
  • Water Tower Place
    ‪3 min walk‬
  • Northwestern Memorial Hospital
    ‪5 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Mobility Accessible One Bedroom Suite)

Accessible bathroom

Room, 1 King Bed with Sofa bed, Accessible (Mobility Accessible One Bedroom Suite)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
TV
Hypo-allergenic bedding
Renovated in 2024
Pillow-top bed
  • 70 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible (Hearing)

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Studio, 1 King Bed with Sofa bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
TV
Hypo-allergenic bedding
Renovated in 2024
Pillow-top bed
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Studio Suite King)

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Studio, 1 King Bed with Sofa bed (Studio Suite King)

9.0 out of 10
Wonderful
(123 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
TV
Hypo-allergenic bedding
Renovated in 2024
Pillow-top bed
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom)

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Suite, Multiple Beds (Two Bedroom)

8.8 out of 10
Excellent
(29 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
TV
Hypo-allergenic bedding
Renovated in 2024
Separate bedroom
  • 88 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible (Mobility Transfer Shower)

Accessible bathroom

Studio, 1 King Bed with Sofa bed, Accessible (Mobility Transfer Shower)

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
TV
Hypo-allergenic bedding
Renovated in 2024
Pillow-top bed
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible (Mobility Roll in Shower)

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Studio, 1 King Bed with Sofa bed, Accessible (Mobility Roll in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
TV
Hypo-allergenic bedding
Renovated in 2024
Pillow-top bed
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Two Bedroom Mobility Roll in Shower)

Accessible bathroom

Suite, Multiple Beds, Accessible (Two Bedroom Mobility Roll in Shower)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Hypo-allergenic bedding
Renovated in 2024
  • 88 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Hearing One Bedroom)

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Suite, 1 King Bed with Sofa bed, Accessible (Hearing One Bedroom)

7.0 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Hypo-allergenic bedding
Renovated in 2024
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Studio, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
TV
Hypo-allergenic bedding
Renovated in 2024
Pillow-top bed
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Lake View)

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Studio, 1 King Bed with Sofa bed (Lake View)

8.4 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
TV
Hypo-allergenic bedding
Renovated in 2024
Pillow-top bed
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible (Mobility Lake View)

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Studio, 1 King Bed with Sofa bed, Accessible (Mobility Lake View)

7.8 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
TV
Hypo-allergenic bedding
Renovated in 2024
Pillow-top bed
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (One Bedroom Mobility Tub)

Accessible bathroom

Suite, 1 King Bed with Sofa bed, Accessible (One Bedroom Mobility Tub)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
TV
Hypo-allergenic bedding
Renovated in 2024
Separate bedroom
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Lake View

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Superior Suite, 1 King Bed with Sofa bed, Lake View

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
TV
Hypo-allergenic bedding
Renovated in 2024
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (One Bedroom Mobility Roll in Shwr)

Accessible bathroom

Suite, 1 King Bed with Sofa bed, Accessible (One Bedroom Mobility Roll in Shwr)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Hypo-allergenic bedding
Renovated in 2024
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, Multiple Beds, Lake View (King and Queen Bed)

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Deluxe Suite, Multiple Beds, Lake View (King and Queen Bed)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
TV
Hypo-allergenic bedding
Renovated in 2024
Separate bedroom
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, Multiple Beds, Accessible (Two Bedroom Mobility Tub)

Accessible bathroom

Suite, Multiple Beds, Accessible (Two Bedroom Mobility Tub)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Hypo-allergenic bedding
Renovated in 2024
  • 88 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (One Bedroom Suite King)

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Suite, 1 King Bed with Sofa bed (One Bedroom Suite King)

8.6 out of 10
Excellent
(54 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
TV
Hypo-allergenic bedding
Renovated in 2024
Separate bedroom
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

You may also like

Ad
Exterior

DoubleTree by Hilton Libertyville - Mundelein

Mundelein
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,006 reviews
The price is AU$182
includes taxes & fees
12 Oct - 13 Oct
DoubleTree by Hilton Libertyville - Mundelein

About the area

Chicago

Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical places you in the centre of Chicago, steps from John Hancock Center and within a short 5-minute stroll of Water Tower Place. Highlights at this hotel include a complimentary breakfast and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include laundry facilities, a 24-hour front desk and express check-out. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also the convenience of valet parking. .Sights within a short walk of this Downtown Chicago hotel include 900 North Michigan Shops and Broadway Playhouse.

What's nearby

  • John Hancock Center - 2 min walk - 0.2 km
  • Michigan Avenue - 2 min walk - 0.2 km
  • Water Tower Place - 3 min walk - 0.3 km
  • Oak Street Beach - 3 min walk - 0.3 km
  • Northwestern Memorial Hospital - 5 min walk - 0.4 km

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 11 min walk
  • Chicago O'Hare International Airport (ORD) - 39 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬3 min walk
  • ‪Francesca's On Chestnut - ‬3 min walk
  • ‪Harry Caray's 7th Inning Stretch - ‬3 min walk
  • ‪Cafecito - ‬3 min walk
  • ‪Coq d'Or - ‬4 min walk

About this property

Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical

Hotel with free breakfast, steps from John Hancock Center
Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 495 square feet (46 square metres) and includes conference space. A fitness centre, multilingual staff, and laundry facilities are also featured at the business-friendly Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical. Parking is available for a fee.

This Chicago hotel is smoke free.

  • 221 guestrooms or units
  • 19 levels
  • 495 sq ft of conference space
  • 46 sq. m of conference space
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • ATM
  • Lift
  • No smoking on site
Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical offers 221 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. Televisions come with premium satellite channels and pay-per-view films. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis. Renovation of all guestrooms was completed in August 2024.

Similar properties

Ballroom

Hilton Chicago/Magnificent Mile Suites

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 2,889 reviews
The price is AU$294
includes taxes & fees
19 Oct - 20 Oct
Hilton Chicago/Magnificent Mile Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 70 per day; includes in/out privileges)

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 495 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 19 floors
  • Banquet hall
  • Renovated guestrooms - August 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 70 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 25 per night
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Parties and events are allowed on site
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and cash. Parties and events are allowed on site. 
    The property is professionally cleaned.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Residence Inn Marriott Chicago Downtown Magnificent Mile
Residence Inn Marriott Hotel Chicago Downtown Magnificent Mile
Residence Inn Marriott Chicago Downtown Magnificent Mile Hotel
Residence Inn Marriott Chicago Downtown Magnificent Mile Hotel
Residence Inn Marriott Magnificent Mile Hotel
Residence Inn Marriott Chicago Downtown Magnificent Mile
Residence Inn Marriott Magnificent Mile
Marriott Magnificent Mile
Sonesta ES Suites Chicago Downtown
Sonesta ES Suites Chicago Downtown Magnificent Mile Medical
Residence Inn by Marriott Chicago Downtown Magnificent Mile

Frequently asked questions

What is the cancellation policy at Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical?

Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical?

As of 18 Sept 2025, prices found for a 1-night stay for 2 adults at Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical on 19 Oct 2025 start from AU$279.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical?

Yep, Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical has secured covered valet parking with in/out privileges for USD 70 per day.

Are there any beaches close to Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical?

Yep, Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical is a short 12-minute walk from Oak Street Beach. Fun beach activities include jet skiing, sailing and fishing.

Does Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical serve breakfast?

Yeah, our travelers give high marks to the free full breakfast here! Served on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical?

No, Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical does not offer an airport shuttle service.

What time are check-in & check-out at Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical?

Dogs are welcome at Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1156 out of 2158 reviews
Rating 8 - Good. 545 out of 2158 reviews
Rating 6 - Okay. 223 out of 2158 reviews
Rating 4 - Poor. 127 out of 2158 reviews
Rating 2 - Terrible. 107 out of 2158 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bernard, Caloundra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well located property. Easy to find. Away from the louder noise. Yeah, I’d stay there again. Bernie.
Stayed 6 nights in Jun 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience.
Stayed 3 nights in Jun 2025

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy and convenient from the mag mile. The room we had was huge and spacious to fit our needs. Everything was clean and great. I would recommend staying here!
Stayed 1 night in Mar 2025

10/10 Excellent

Neilson

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great!
Stayed 2 nights in Jun 2025

8/10 Good

ghassan, hollywood

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful suite and has a home feel. The only thing I would have liked if more frequent linen change during my 8 days stay. Very nice and professional staff.
Stayed 8 nights in Jun 2025

8/10 Good

Francisco, Ocala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice spacious rooms with kitchenette
Stayed 5 nights in Jun 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Pros: Convenient, clean, safe and quiet with friendly, courteous staff. Cons: Rigid check in/out policies including charging guests for early access at 2:45 pm for a room that was admittedly ready because of “company policy” since posted check-in time is 4:00 pm. Booked for a four night stay. Room stocked with 1-2 nights of cleaning and paper consumables. No luggage racks in rooms.
Stayed 4 nights in Jun 2025

8/10 Good

Gregory

Travelled with family
Liked: Staff & service

3-Night Family Stay

It's not easy to find an affordable room that sleeps five in downtown Chicago, but this was it. The room was clean enough (along the edges and corners of the room could use some love) and the bathroom was small, but the location was perfect and view was nice.
Stayed 3 nights in Jun 2025

10/10 Excellent

CRISTINA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was polite and accomodating.
Stayed 5 nights in Jun 2025

10/10 Excellent

Chris

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very close to downtown, helpful staff, excellent breakfast
Stayed 4 nights in Jun 2025

6/10 Okay

Robert

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Erick

It should have a small safe in the rooms.
Stayed 4 nights in Jun 2025

2/10 Terrible

Kunal

Travelled with family and small children
Liked: Cleanliness, amenities
This is the first time I have heard of or experienced being told that the room I reserved 1 month ago is booked out and that I cannot have the room that night. The fact that makes this situation even worse is that I contacted the hotel the morning of my check in and was told that everything is set and my room is ready for me. Just to get there with a crying toddler at 1am and being told that my room is sold out and I will have to drive 40 minutes away to stay at an airport hotel. Never going back to a Sonesta and will not recommend it to anyone else either.
Stayed 4 nights in Jun 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved that this hotel was right in the heart of downtown Chicago. It was about a one mile walk to the Chicago River along Michigan Avenue. City bus service was also easily accessed a block away. The staff was lovely. The suite was fully outfitted with everything we needed for prepping light meals. We would certainly stay in this hotel again.
Stayed 5 nights in Jun 2025

6/10 Okay

stefan

Travelled with family
Liked: Cleanliness, property conditions & facilities
I liked the area and how easy it was to get to the places we want to get to. Our own problem was there being only 2 elevators.
Stayed 2 nights in Jun 2025

10/10 Excellent

Riny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a convenient downtown location. We stayed in a one bedroom unit with separate kitchen and living room that we loved, plus the hot breakfast in the morning is nice.
Stayed 5 nights in Jun 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I liked how quiet it was and the kitchen was amazing. totally enjoyed my stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The check was very easy.The hotel was recently renovated which made me make reservations there.The room was nice and clean.I booked a studio suite and it came with a kitchen. I would definitely stay here again.
Stayed 1 night in Jun 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice little hotel - well placed for exploring Chicago. It is a very clean space and has everything that you need. Breakfast was basic and not enough tables to eat in the dining area but we were happy to grab a couple of bits and take back to the room. Nice touches by having water dispensers available. Gym very basic - not a lot of space/mats-weights But overall a lovely stay and would recommend if this is your price point.
Stayed 5 nights in Jun 2025

6/10 Okay

Camilo Alfredo, Fort Lauderdale

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No room service, room cleaning or making beds… none.
Stayed 5 nights in Jun 2025

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness, property conditions & facilities
I showed up early (1.5 hrs) and checked in. It was not until I got home that I checked my email and was charged for an early check in. Nobody mentioned anything about this nor have I ever been charged for an early check in. It wasn’t mentioned on my checkout either and I was not offered a printed invoice. I feel this was very underhanded. Terrible PR
Stayed 1 night in Jun 2025

4/10 Poor

Phillip

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
$50 fee for early check in after sitting there for hours before they finally said I can check in if I pay. That was never offered for hours. Ignorant front desk guy on check out (heavy Caucasian). Cleaner came to room at 1030 and started cleaning with me in room?? Like are you telling me to leave… I was still in process of getting ready. Overall, it wasn’t a welcoming place and seemed more interested in collecting fees and turning over the room vs my well being and comfort.
Stayed 1 night in Jun 2025

10/10 Excellent

Rakshanda

Stayed 1 night in Jun 2025

6/10 Okay

Quinn

Travelled with partner
Liked: Cleanliness
Nice rooms and pretty good breakfast. Great location! Downside was the coffee (always out or way off), laundry (expensive), and elevator (horribly small and impossible to click more than a few numbers, so people kept getting stuck on the wrong floor). Shower temp also weird.
Stayed 4 nights in Jun 2025

6/10 Okay

Donald

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Manager not on the job!!

The property was wonderful and clean. My complaint was the male manager . I had lost my purse the night before at the hotel. I left my phone in and name to call me. Luckily the kind lady wno found it left at front desk and searched on line for my phone number. He never I called but she did!! If not for her I wouldn’t known.😣
Stayed 1 night in Jun 2025