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The Ritz-Carlton, Chicago

Luxury hotel connected to a shopping centre in Chicago with a full-service spa

Where to?

Dates

November 2025

December 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pool
Bar
Spa
Pet-friendly
Parking available
Gym

includes taxes & fees

11 Dec - 12 Dec

Explore the area

160 E Pearson Street, Chicago, IL, 60611

Place, Michigan Avenue
‪2 min walk‬
Place, Chicago Riverwalk
‪17 min walk‬
Place, Millennium Park
‪2 min drive‬
Airport, Chicago, IL (ORD-O'Hare Intl.)
‪24 min drive‬

Room options

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, City View

Wonderful

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

Pillow-top bed

Premium bedding

35 sq m
City view
Sleeps 3
1 King Bed

Room, 1 King Bed, City View

Exceptional

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

Pillow-top bed

Premium bedding

35 sq m
City view
Sleeps 3
1 King Bed

Room, 1 King Bed, Lake View

Exceptional

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

Pillow-top bed

Premium bedding

35 sq m
Lake view
Sleeps 3
1 King Bed

Room, 2 Double Beds, City View

Wonderful

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

Pillow-top bed

Premium bedding

35 sq m
City view
Sleeps 4
2 Double Beds

Executive Suite, 1 King Bed

Exceptional

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

Pillow-top bed

Premium bedding

52 sq m
Sleeps 3
1 King Bed

55-inch Smart TV with cable channels, TV

Suite, 1 Bedroom, Tower

Exceptional

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

Pillow-top bed

Premium bedding

56 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Lakeside

Exceptional

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

Pillow-top bed

Premium bedding

93 sq m
Lake view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed, City View

Very good

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

Pillow-top bed

Premium bedding

39 sq m
City view
Sleeps 2
1 King Bed

Club Room, 1 King Bed, Lake View

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

Pillow-top bed

Premium bedding

38 sq m
Lake view
Sleeps 3
1 King Bed

Club Room, 2 Double Beds, City View

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

Pillow-top bed

Premium bedding

37 sq m
City view
Sleeps 4
2 Double Beds

Executive Suite, 1 King Bed

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

Pillow-top bed

Separate bedroom

52 sq m
1 bedroom
Sleeps 3
1 King Bed

Club Suite, 1 King Bed with Sofa bed, Lakeside

Exceptional

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

Pillow-top bed

Separate bedroom

93 sq m
1 bedroom
Lake view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, City View

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

Pillow-top bed

Separate bedroom

56 sq m
1 bedroom
City view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Apartment, 2 Bedrooms

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

Pillow-top bed

2 bedrooms

139 sq m
2 bedrooms
Sleeps 5
1 King Bed

Suite, 1 Bedroom

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

Pillow-top bed

Separate bedroom

56 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

Pillow-top bed

Separate bedroom

52 sq m
1 bedroom
City view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

Pillow-top bed

Separate bedroom

56 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

Pillow-top bed

Separate bedroom

52 sq m
1 bedroom
City view
Sleeps 5
2 Double Beds

Suite, 2 Bedrooms

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

Pillow-top bed

2 bedrooms

139 sq m
2 bedrooms
City view
Sleeps 5
2 Double Beds

Room, 1 King Bed, City View (Mobility Accessible, Tub)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

Pillow-top bed

Premium bedding

35 sq m
City view
Sleeps 3
1 King Bed

Room, 1 King Bed, City View (Hearing Accessible)

Exceptional

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

Pillow-top bed

Premium bedding

35 sq m
City view
Sleeps 3
1 King Bed

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

Pillow-top bed

Premium bedding

35 sq m
City view
Sleeps 3
1 King Bed

Suite, 1 Bedroom, Lakeside (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

Pillow-top bed

Premium bedding

93 sq m
Lake view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Lake View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

Pillow-top bed

Premium bedding

35 sq m
City view
Sleeps 3
1 King Bed

Room, 1 King Bed, Lake View (Mobility Accessible, Tub)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

Pillow-top bed

Premium bedding

35 sq m
City view
Sleeps 3
1 King Bed

Room, 1 King Bed, Lake View (Hearing Accessible)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

Pillow-top bed

Premium bedding

35 sq m
City view
Sleeps 3
1 King Bed

Room, 2 Double Beds, City View (Mobility Accessible, Tub)

Exceptional

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

Pillow-top bed

Premium bedding

35 sq m
City view
Sleeps 4
2 Double Beds

Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

Pillow-top bed

Premium bedding

35 sq m
City view
Sleeps 4
2 Double Beds

Suite, 1 Bedroom, Lakeside (Mobility Accessible, Tub)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

Pillow-top bed

Premium bedding

93 sq m
Lake view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

Pillow-top bed

Premium bedding

93 sq m
Lake view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Lake View (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

Pillow-top bed

Premium bedding

35 sq m
Lake view
Sleeps 3
1 King Bed

About the area

Chicago

The Ritz-Carlton, Chicago puts you in the heart of Chicago, connected to a shopping centre and within steps of popular attractions like Michigan Avenue and Water Tower Place. Highlights at this luxury hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages and body wraps along with aromatherapy and mani/pedis. The restaurant, Torali Italian-Steak, serves Italian cuisine and is open for breakfast, lunch and dinner. Torali Bar is the hotel's own bar. Business amenities include meeting rooms and a business centre. Other amenities include a gym, a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 7:00 AM and 1:00 PM. There's also the convenience of valet parking. .Attractions within a 15-minute walk of this 5-property class Downtown Chicago hotel include Lake Michigan and State Street.

What's nearby

Water Tower Place - 1 min walk - 0.0 km
Michigan Avenue - 2 min walk - 0.2 km
Chicago Riverwalk - 17 min walk - 1.5 km
Millennium Park - 2 min drive - 1.8 km
Navy Pier - 4 min drive - 2.2 km

Getting around

Chicago Van Buren Street Station - 3 min drive
Chicago Station (Red Line) - 7 min walk
Chicago O'Hare International Airport (ORD) - 40 min drive

Restaurants

‪The Cheesecake Factory - ‬2 min walk
‪Garrett Popcorn Shops - ‬1 min walk
‪Francesca's On Chestnut - ‬2 min walk
‪Wildberry Pancakes & Cafe - ‬1 min walk
‪Harry Caray's 7th Inning Stretch - ‬1 min walk

About this property

The Ritz-Carlton, Chicago

Luxury hotel connected to a shopping centre in Chicago with a full-service spa

The Ritz-Carlton, Chicago offers its guests a full-service spa, an indoor pool, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury The Ritz-Carlton, Chicago. For a fee, parking is available.

This 5-star Chicago hotel is smoke free.

434 guestrooms or units

31 levels

Conference rooms

Charging station for electric cars

Business facilities

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

On-site shopping

Lift

No smoking on site

Bar or lounge

Coffee shop

Dining venue

The Ritz-Carlton, Chicago offers 434 accommodations with minibars and a safe. Pillowtop beds feature down duvets and premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Pool
Spa
Pet-friendly
Free WiFi

includes taxes & fees

8 Dec - 9 Dec

Property amenities

Internet

Available in all rooms: WiFi (USD 14.95 per night)

Parking and transport

Electric car charging station on site
Valet parking on site (USD 85 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Food and drink

Daily full breakfast available 7:00 AM to 1:00 PM for a fee: USD 14 to 28 per person
A bar/lounge
A coffee shop/cafe
A restaurant

Restaurants on site

Torali Bar
Torali Italian-Steak

Things to do

Full-service spa
Gym
Indoor pool
Shopping centre
Yoga classes

Family friendly

In-room cot
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Computer station
Meeting rooms

Outdoors

Garden
Terrace

Full-service spa

Aromatherapy
Body wraps
Facials
Manicures/pedicures
Massage
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Ceiling hoist
Height-adjustable showerhead
Lever door handles
Lift (91 centimetre wide door)
Low-height door lock
Low-height view port in door
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk (76 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

31 floors
At least 80% lighting from LEDs
Ballroom
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
Reception hall
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Free cot
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Slippers
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

55-inch smart TV with premium cable channels

Food and drink

Champagne service
Limited room service
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Late check-in fee for check-in between midnight and 6:00 AM

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: USD 250 per accommodation, per stay
Weight limit: 25 lb per pet
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 40 per stay.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 14 to 28 per person
Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
Valet parking fee: USD 85.00 per night (in/out privileges)
Pet fee: USD 250 per accommodation, per stay
Service animals are exempt from fees
Late check-in fee for check-in between midnight and 6:00 AM
Rollaway bed fee: USD 40 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Eurocard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Four Seasons Hotel

Chicago Ritz-Carlton

Four Seasons Hotel Chicago Ritz-Carlton

Ritz-Carlton Chicago

Ritz-Carlton Chicago Four Seasons

Ritz-Carlton Chicago Four Seasons Hotel

Ritz-Carlton Four Seasons

Ritz-Carlton Four Seasons Hotel

Ritz-Carlton Chicago Hotel

The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago

The Ritz-Carlton Chicago (a 4 Seasons Hotel)

Ritz Chicago

The Ritz Carlton, Chicago

The Ritz-Carlton, Chicago Hotel

The Ritz-Carlton, Chicago Chicago

The Ritz-Carlton, Chicago Hotel Chicago

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, Chicago?

The Ritz-Carlton, Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, Chicago?

As of 12 Nov 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Chicago on 11 Dec 2025 start from AU$740.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton, Chicago?

Yep, The Ritz-Carlton, Chicago has valet parking with in/out privileges for USD 85.00 per night.

Are there any beaches close to The Ritz-Carlton, Chicago?

Yep, The Ritz-Carlton, Chicago is a short 14-minute walk from Oak Street Beach. Fun beach activities include sailing.

Is there a spa on site at The Ritz-Carlton, Chicago?

Yep, there is an onsite spa at The Ritz-Carlton, Chicago. You'll enjoy heaps of services like body wraps, facials and body treatments.

Does The Ritz-Carlton, Chicago have a pool?

The Ritz-Carlton, Chicago has a pool and an indoor pool.

What makes The Ritz-Carlton, Chicago a romantic place to stay?

A champagne service and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Ritz-Carlton, Chicago.

Is The Ritz-Carlton, Chicago family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Ritz-Carlton, Chicago is a hit with families.

Does The Ritz-Carlton, Chicago serve breakfast?

You bet, full breakfast is on offer daily from 7:00 AM to 1:00 PM.

Is there a free airport shuttle available at The Ritz-Carlton, Chicago?

No, The Ritz-Carlton, Chicago does not offer an airport shuttle service.

Is there a bar or restaurant at The Ritz-Carlton, Chicago?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ritz-Carlton, Chicago?

Check-in begins at 4 PM. Check-out time is noon.

The Ritz-Carlton, Chicago Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Autumn

Travelled with partner

4 Aug 2025

Liked: Amenities

It was exceptional as always!

Stayed 2 nights in Aug 2025

6/10 Okay

Braulio

Travelled with partner

2 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooftop service was slow even with not many people dinning in. Otherwise, the entire hotel stay was AMAZING AND SUPER FANCY

Stayed 1 night in Aug 2025

10/10 Excellent

Camille

22 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful place

Stayed 4 nights in Jul 2025

10/10 Excellent

Daniel

Travelled with family and small children

20 July 2025

Liked: Cleanliness, property conditions & facilities

It was overall a good stay. If anyone has ever travelled to places like Singapore or Bangkok, this would rate a 3.5 star hotel.

Stayed 3 nights in Jul 2025

8/10 Good

Jane

20 July 2025

Stayed 1 night in Jul 2025

6/10 Okay

David

13 July 2025

Stayed 4 nights in Jul 2025

4/10 Poor

Griselda

10 July 2025

Disliked: Cleanliness, amenities

Bad customer service

Stayed 2 nights in Jul 2025

10/10 Excellent

Todd

9 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Chicago

Wonderful stay with 5 star service. Exceptionally clean and modern.

Stayed 2 nights in Jul 2025

10/10 Excellent

Shane

6 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Dear Ritz-Carlton Team, I wanted to take a moment to express my sincere gratitude for what was truly an unforgettable experience during my recent stay. Having stayed in hundreds of hotels over the years, I can confidently say that nothing has ever come close to the level of service, hospitality, and excellence I encountered at your property. From the moment I arrived, every team member I interacted with was exceptionally respectful, attentive, and kind. The service was seamless and made me feel genuinely cared for at every turn. The food was outstanding full of flavor and beautifully presented and it added to the overall sense of luxury and comfort that defined my stay. I can say without hesitation that this is now the only hotel I’m willing to stay at when I travel. Thank you for having me. I look forward to returning and experiencing this exceptional level of care and luxury again.

Stayed 3 nights in Jul 2025

10/10 Excellent

Leslie

Travelled with family and small children, Business traveller

6 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved our time here ! All the shopping was amazing.

Stayed 3 nights in Jul 2025

10/10 Excellent

Scott

Travelled with family

2 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

The lobby being on the 12th floor was a little different. Staff all very nice - not quite Four Seasons level but still pleasant and friendly. Really enjoyed the pool and dry sauna on the 11th floor, though regrettably the steam sauna was down for repair. One odd thing - the bathroom in our bedroom (I was there with my two kids), which has no lock, is one common area with the shower and toilet. So make a note - bathroom is one person at a time. No brushing your teeth while your kids use the can or shower (glass walled shower).

Stayed 3 nights in Jun 2025

10/10 Excellent

Aida

1 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

8/10 Good

Douglas

16 June 2025

Stayed 4 nights in Jun 2025

10/10 Excellent

Maxim

14 June 2025

Stayed 1 night in May 2025

10/10 Excellent

Naemah

Travelled with family

5 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location, condition and service, we enjoyed every night of our stay. Thank you Ritz Carlton Chicago you are the best.

Stayed 5 nights in May 2025

10/10 Excellent

Paul

1 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Best hotel line. Period.

Stayed 4 nights in Feb 2025

10/10 Excellent

Fedja

31 May 2025

Stayed 1 night in May 2025

10/10 Excellent

Sergio

25 May 2025

Stayed 4 nights in Apr 2025

4/10 Poor

Mirjam

Travelled with family

22 May 2025

Liked: Property conditions & facilities, room comfort

Disliked: Staff & service

not worth it

The hotel is nice and the location is great, but that‘s about it. Valet was hard to find at arrival. Quality of food in club level was very poor and only little choices. I like to spoil myself but next stay in Chicago will be at acompetitor for sure.

Stayed 3 nights in May 2025

10/10 Excellent

Lotfi

Travelled with family

18 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best hotel in Chicago

Stayed 4 nights in May 2025

10/10 Excellent

peter

Travelled with family

17 May 2025

Liked: Cleanliness, amenities

A beautiful room with a view!

Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Travelled with partner

5 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service was outstanding. Everyone was kind and recognized our anniversary celebration. Alicia and her team especially the woman who checked us in and Steve the bellman were very helpful.

Stayed 2 nights in May 2025

10/10 Excellent

Eric

3 May 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Ray

1 May 2025

Stayed 5 nights in Apr 2025

10/10 Excellent

Gabriella, Bal Harbour

27 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Apr 2025

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View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

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View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

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View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

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View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

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View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

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View all photos for Suite, 1 Bedroom, Tower

Suite, 1 Bedroom, Tower

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View all photos for Suite, 1 Bedroom, Lakeside

Suite, 1 Bedroom, Lakeside

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View all photos for Club Room, 1 King Bed, City View

Club Room, 1 King Bed, City View

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View all photos for Club Room, 1 King Bed, Lake View

Club Room, 1 King Bed, Lake View

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View all photos for Club Room, 2 Double Beds, City View

Club Room, 2 Double Beds, City View

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View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

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View all photos for Club Suite, 1 King Bed with Sofa bed, Lakeside

Club Suite, 1 King Bed with Sofa bed, Lakeside

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View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

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View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

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View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

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View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

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View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

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View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

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View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

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View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Room, 1 King Bed, City View (Mobility Accessible, Tub)

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View all photos for Room, 1 King Bed, City View (Hearing Accessible)

Room, 1 King Bed, City View (Hearing Accessible)

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View all photos for Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

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View all photos for Suite, 1 Bedroom, Lakeside (Mobility/Hearing Accessible, Tub)

Suite, 1 Bedroom, Lakeside (Mobility/Hearing Accessible, Tub)

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View all photos for Room, 1 King Bed, Lake View (Mobility/Hearing Accessible, Tub)

Room, 1 King Bed, Lake View (Mobility/Hearing Accessible, Tub)

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View all photos for Room, 1 King Bed, Lake View (Mobility Accessible, Tub)

Room, 1 King Bed, Lake View (Mobility Accessible, Tub)