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Marriott Marquis Chicago

4.0 star property
Hotel connected to the convention centre in Chicago with 9 restaurants

Photo gallery for Marriott Marquis Chicago

Meeting facility
Creator video
Reception hall
Pillow-top beds, in-room safe, desk, iron/ironing board
Pillow-top beds, in-room safe, desk, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Parking available
  • Room service
  • Breakfast available
The current price is AU$352
includes taxes & fees
3 Jan - 4 Jan 2026

Explore the area

View map
2121 South Prairie Avenue, Chicago, IL, 60616
  • Place, McCormick Place
    ‪2 min walk‬
  • Place, Wintrust Arena
    ‪2 min walk‬
  • Place, Soldier Field
    ‪12 min walk‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(61 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Shower/bath combination
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(33 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Shower/bath combination
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Designer toiletries
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Lake View

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Shower/bath combination
  • 36 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Suite, 1 King Bed

55-inch LCD TV with satellite channels, TV, Netflix

Classic Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Shower/bath combination
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Pillow-top beds, in-room safe, desk, iron/ironing board

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
LCD TV
  • 73 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lake View

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Lake View

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Shower/bath combination
  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Shower/bath combination
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lake View (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Lake View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Shower/bath combination
  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lake View (Mobility Accessible, Tub)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Lake View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Shower/bath combination
  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lake View (Hearing Accessible)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Lake View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Designer toiletries
  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lake View (Mobility Accessible, Roll-in Shower)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Lake View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Designer toiletries
  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Shower/bath combination
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Shower/bath combination
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Designer toiletries
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Designer toiletries
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Shower/bath combination
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Shower/bath combination
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Designer toiletries
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Designer toiletries
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Lake View (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Lake View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Shower/bath combination
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View (Hearing Accessible)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Lake View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Designer toiletries
  • 36 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View (Mobility Accessible, Roll-in Shower)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Lake View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Designer toiletries
  • 36 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

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Hyatt Regency McCormick Place Chicago

Near South Side
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, 1,039 reviews
The price is AU$352
includes taxes & fees
21 Dec - 22 Dec
Hyatt Regency McCormick Place Chicago

About the area

Chicago

You'll be connected to the convention centre at Marriott Marquis Chicago, and within a short 5-minute stroll of Wintrust Arena and McCormick Place. Highlights at this hotel include 9 restaurants, a 24-hour gym and a bar/lounge. .The restaurant, Woven and Bound, serves American cuisine and is open for breakfast, lunch and dinner. Woven + Bound Bar is the hotel's own cocktail bar, serving drinks along with lunch and dinner. 24997 square feet (2322 square metres) of event facilities include 63 meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning full breakfast is served between 5:30 AM and noon. There's also the convenience of valet parking. .Places within a 30-minute walk of this 4-property class Near South Side hotel include Soldier Field and Grant Park.

What's nearby

  • McCormick Place - 2 min walk - 0.2 km
  • Wintrust Arena - 2 min walk - 0.2 km
  • Soldier Field - 12 min walk - 1.1 km
  • Field Museum of Natural History - 19 min walk - 1.6 km
  • Grant Park - 4 min drive - 2.5 km

Getting around

  • Chicago McCormick Place Station - 7 min walk
  • Cermak-McCormick Place Station - 11 min walk
  • Chicago Midway Airport (MDW) - 28 min drive

Restaurants

  • ‪Fatpour McCormick - ‬3 min walk
  • ‪Woven & Bound - Marriott Marquis Chicago - ‬3 min walk
  • ‪Pizano's Pizza & Pasta - ‬3 min walk
  • ‪M Club Lounge - ‬1 min walk
  • ‪Il Culaccino - ‬3 min walk

About this property

Marriott Marquis Chicago

Hotel connected to the convention centre in Chicago with 9 restaurants
There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A business centre and 63 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 24997 square feet (2322 square metres) and includes a conference centre. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Marriott Marquis Chicago. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Chicago hotel is smoke free.

  • 1 building
  • 1205 guestrooms or units
  • 39 levels
  • 9 dining venues
  • 24997 sq ft of conference space
  • 2322 sq. m of conference space
  • Built in 2017
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Marriott Marquis Chicago offers 1205 accommodations with laptop-compatible safes and free newspapers. Beds feature pillowtop mattresses. A pillow menu is available. 55-inch LCD televisions come with premium satellite channels, pay-per-view films and Netflix. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

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Hyatt Regency McCormick Place Chicago
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, 1,039 reviews
The price is AU$352
includes taxes & fees
21 Dec - 22 Dec
Hyatt Regency McCormick Place Chicago

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 39 per day; includes in/out privileges)
  • Valet parking on site (USD 60 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 5:30 AM to noon for a fee: USD 20 to 50 for adults and USD 20 to 50 for children
  • 9 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 2121 Pantry
  • Showroom Food Hall
  • Woven + Bound Bar
  • Woven and Bound

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 63 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (24,997 square foot of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Tile flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 39 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35.217 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 50 for adults and USD 20 to 50 for children
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self-parking fee: USD 39 per day (in/out privileges)
  • Valet parking fee: USD 60 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Marquis Chicago Hotel
riott quis Chicago Hotel
Marriott Marquis Chicago Hotel
Marriott Marquis Chicago Chicago
Marriott Marquis Chicago Hotel Chicago

Frequently asked questions

What is the cancellation policy at Marriott Marquis Chicago?

Marriott Marquis Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Marriott Marquis Chicago?

As of 17 Dec 2025, prices found for a 1-night stay for 2 adults at Marriott Marquis Chicago on 3 Jan 2026 start from AU$298.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Marriott Marquis Chicago?

Yep, Marriott Marquis Chicago has a self car park with in/out privileges for USD 39 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Marriott Marquis Chicago?

The closest beach to Marriott Marquis Chicago is 12th Street Beach (1.6 km).

What makes Marriott Marquis Chicago a romantic place to stay?

Al fresco dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Marriott Marquis Chicago.

Is Marriott Marquis Chicago family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Marriott Marquis Chicago is a hit with families.

Does Marriott Marquis Chicago serve breakfast?

Yep, full brekkie is offered daily between 5:30 AM and noon.

Is there a free airport shuttle available at Marriott Marquis Chicago?

No, Marriott Marquis Chicago does not offer an airport shuttle service.

Is there a bar or restaurant at Marriott Marquis Chicago?

Yep, they've got a lounge bar and 9 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Marriott Marquis Chicago?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Marriott Marquis Chicago?

No, only service animals are allowed.

Reviews

Marriott Marquis Chicago Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 723 out of 1005 reviews
Rating 8 - Good. 167 out of 1005 reviews
Rating 6 - Okay. 51 out of 1005 reviews
Rating 4 - Poor. 24 out of 1005 reviews
Rating 2 - Terrible. 40 out of 1005 reviews

Reviews

2/10 Terrible

Gonzalo

Disliked: Staff & service
Very unprofessional and unfriendly receptionist. I emailed a complaint to the hotel manager and did not receive a response.
Stayed 1 night in May 2025

2/10 Terrible

Patricia Danelle

Stayed 1 night in May 2025

8/10 Good

Jimmy

Stayed 2 nights in Aug 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Joel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Marayah

Stayed 2 nights in Sep 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good, staff was great
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful stayed for a concert and will come back sometime and stay again!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice atmosphere
Stayed 1 night in Sep 2025

10/10 Excellent

Jarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was super professional and friendly. Rhianna I think her name was.
Stayed 1 night in Sep 2025

8/10 Good

naidre

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Concert Weekend in Chicago

We were in town for a concert at Soldier Field. The hotel was in a great location and was clean and comfortable for our stay.
Stayed 2 nights in Aug 2025

6/10 Okay

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While it was a beautiful hotel and parking was easy … they charge $40 per day to self park ($60 for valet we used self park) they also charge a $30 per day entertainment fee. You can only use $15 in the expensive restaurant and the other $15 you can upgrade WiFi (not needed). I wouldn’t mind paying these extra fees but for what they charge per nite it’s insane.
Stayed 2 nights in Sep 2025

10/10 Excellent

hieu

Stayed 1 night in Sep 2025

6/10 Okay

Kim

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff - but loud/noisy with outdoor concerts and big weddings in the conference rooms, even with room on 33rd floor.
Stayed 7 nights in Aug 2025

8/10 Good

Paul

Stayed 1 night in Sep 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Ari

Liked: Cleanliness, amenities, property conditions & facilities
It took a long time to get a corkscrew from them and the fan in the bathroom didn't work
Stayed 3 nights in Aug 2025

8/10 Good

Nikolas

Stayed 1 night in Aug 2025

10/10 Excellent

Heath

Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Stayed 1 night in Sep 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
This place is close for any shows at Soldier field. It was within walking distance to food options too.
Stayed 1 night in Aug 2025

2/10 Terrible

Tabitha

Travelled with family
Disliked: Cleanliness, staff & service, amenities
They didn't save the valet reservation, because there was a sign outside saying valet was full. they directed me to a parking garage that had a closed entrance, then one around the back of the building that was complex to get to. Smelled like a sewer outside. The room AC is movement/motion activated which they did not mention when i called before booking. They had to have an HVAC person unlock the thermostat because when she asked if i really wanted "it to be cool all night." It was almost 80 degrees in the room for an hour. And... we ran out of toilet paper and they never came with more so we had to use the bathroom 38 floors below our room. Trash on the elevator for 2 days. Went to leave parking garage and had to have the attendants come look at our itemized bill to see we had already paid for parking so we didnt have to pay an additional $67 it was trying to charge us at the exit. It was close to the venue. Room service took over an hour the first night and and hour the second night. It is severely overpriced and they charge you all of it upon check in. Will not be going back. It was such a mess!!!
Stayed 2 nights in Aug 2025