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Marriott Marquis Chicago

4.0 star property
Hotel connected to the convention centre in Chicago with 9 restaurants

Photo gallery for Marriott Marquis Chicago

Enjoy a meal with a view of the city skyline from this dining area with large windows and a high ceiling.
Enjoy a panoramic city view from this stylish room, featuring a central bar area and seating arrangements.
Relax in the spacious lobby with high ceilings and large windows, surrounded by seating areas and a geometric patterned floor.
Enjoy a panoramic city view from the comfort of this stylish room, featuring a spacious seating area and floor-to-ceiling windows.
Experience the city from a prime location with a panoramic view of the urban environment.

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • Breakfast available
The current price is AU$439
includes taxes & fees
21 Aug - 22 Aug

Explore the area

Map
2121 South Prairie Avenue, Chicago, IL, 60616
  • McCormick Place
    ‪2 min walk‬
  • Wintrust Arena
    ‪2 min walk‬
  • Soldier Field
    ‪12 min walk‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
  • 36.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Lake View (Mobility Accessible, Roll-in Shower)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Lake View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
  • 36.0 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
  • 36.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
  • 36.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
  • 36.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
  • 36.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(56 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
  • 36.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
  • 36.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Lake View (Mobility Accessible, Tub)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Lake View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
  • 36.0 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Lake View (Mobility/Hearing Accessible, Tub)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Lake View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
  • 36.0 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Lake View (Hearing Accessible)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Lake View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
  • 36.0 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lake View

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Lake View

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
  • 36.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Lake View (Hearing Accessible)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Lake View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
  • 36.0 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
  • 36 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Lake View (Mobility/Hearing Accessible, Tub)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Lake View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
  • 36.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

1 bedroom, pillow-top beds, in-room safe, desk

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
LCD TV
  • 73 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Suite, 1 King Bed

55-inch LCD TV with satellite channels, TV, Netflix

Classic Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Lake View (Mobility Accessible, Roll-in Shower)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Lake View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
  • 36.0 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

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About the area

Chicago

You'll be connected to the convention centre at Marriott Marquis Chicago, and within a short 5-minute stroll of Wintrust Arena and McCormick Place. Highlights at this hotel include 9 restaurants, a 24-hour gym and a bar/lounge. .The restaurant, Woven and Bound, serves American cuisine and is open for breakfast, lunch and dinner. Woven + Bound Bar is the hotel's own cocktail bar, serving drinks along with lunch and dinner. 24997 square feet (2322 square metres) of event facilities include 63 meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning full breakfast is served between 5:30 AM and noon. There's also the convenience of valet parking. .Places within a 30-minute walk of this 4-property class Near South Side hotel include Soldier Field and Grant Park.

What's nearby

  • McCormick Place - 2 min walk - 0.2 km
  • Wintrust Arena - 2 min walk - 0.2 km
  • Soldier Field - 12 min walk - 1.1 km
  • Grant Park - 3 min drive - 2.8 km
  • Shedd Aquarium - 3 min drive - 2.8 km

Getting around

  • Chicago McCormick Place Station - 7 min walk
  • Cermak-McCormick Place Station - 11 min walk
  • Chicago Midway Airport (MDW) - 28 min drive

Restaurants

  • ‪White Castle - ‬6 min walk
  • ‪Fatpour Tap Works - ‬3 min walk
  • ‪Reggie's Rock Club - ‬8 min walk
  • ‪Marriott Marquis Chicago - ‬1 min walk
  • ‪Pizano's Pizza & Pasta - ‬3 min walk

About this property

Marriott Marquis Chicago

Hotel connected to the convention centre in Chicago with 9 restaurants
There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A business centre and 63 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 24997 square feet (2322 square metres) and includes a conference centre. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Marriott Marquis Chicago. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Chicago hotel is smoke free.

  • 1 building
  • 1205 guestrooms or units
  • 39 levels
  • 9 dining venues
  • 24997 sq ft of conference space
  • 2322 sq. m of conference space
  • Built in 2017
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Marriott Marquis Chicago offers 1205 accommodations with laptop-compatible safes and free newspapers. Beds feature pillowtop mattresses. A pillow menu is available. 55-inch LCD televisions come with premium satellite channels, pay-per-view films and Netflix. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, French, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 39 per day; includes in/out privileges)
  • Valet parking on site (USD 60 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 5:30 AM to noon for a fee: USD 20 to 50 for adults and USD 20 to 50 for children
  • 9 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 2121 Pantry
  • Showroom Food Hall
  • Woven + Bound Bar
  • Woven and Bound

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 63 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (24,997 square foot of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Tile flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 39 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 50 for adults and USD 20 to 50 for children
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self-parking fee: USD 39 per day (in/out privileges)
  • Valet parking fee: USD 60 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Marquis Chicago Hotel
riott quis Chicago Hotel
Marriott Marquis Chicago Hotel
Marriott Marquis Chicago Chicago
Marriott Marquis Chicago Hotel Chicago

Frequently asked questions

What is the cancellation policy at Marriott Marquis Chicago?

Marriott Marquis Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Marriott Marquis Chicago?

As of 2 Aug 2025, prices found for a 1-night stay for 2 adults at Marriott Marquis Chicago on 21 Aug 2025 start from AU$438.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Marriott Marquis Chicago?

Yep, Marriott Marquis Chicago has a self car park with in/out privileges for USD 39 per day. Onsite parking is limited.

Are there any beaches close to Marriott Marquis Chicago?

The closest beach to Marriott Marquis Chicago is 12th Street Beach (1.6 km).

What makes Marriott Marquis Chicago a romantic place to stay?

Al fresco dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Marriott Marquis Chicago.

Is Marriott Marquis Chicago family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Marriott Marquis Chicago is a hit with families.

Does Marriott Marquis Chicago serve breakfast?

Yep, full brekkie is offered daily between 5:30 AM and noon.

Is there a free airport shuttle available at Marriott Marquis Chicago?

No, Marriott Marquis Chicago does not offer an airport shuttle service.

Is there a bar or restaurant at Marriott Marquis Chicago?

Yep, they've got a lounge bar and 9 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Marriott Marquis Chicago?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Marriott Marquis Chicago?

No, only service animals are allowed.

Marriott Marquis Chicago Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 733 out of 1004 reviews
Rating 8 - Good. 169 out of 1004 reviews
Rating 6 - Okay. 44 out of 1004 reviews
Rating 4 - Poor. 23 out of 1004 reviews
Rating 2 - Terrible. 35 out of 1004 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Andi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that this was attached to the arena for the show we were seeing. We were also pleased with the relatively close location to the airport as well for easy travel. The staff was great at check-in when we were really early and the room wasn't ready yet. It felt like they made us a priority to speed up our room while we waited instead of just doing whatever their normal procedure was for cleanings.
Stayed 1 night in Apr 2025

10/10 Excellent

Nguyen

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with group
Booked here specifically for proximity to McCormick Place while visiting C2E2. The day of arrival we were told our reservation was “walked” to a different hotel 2.5 miles away. That hotel was fine but I completely lost the original convenience and time saving factor I was willing to pay much higher rates for by staying here. Now my credit card has been charged for a room I didn’t get and I can’t reach anyone to dispute the charge that they promised to cover. Needless to say my confidence in having a confirmed reservation is gone!
Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice being right downtown with so much in walking distance. Staff was so nice. There was a man and woman who helped check me in and they went above their job to help me with getting an Uber. The woman even walked me and my daughter two blocks to where the Uber app was sending my driver. I wish I had their names because they deserve recognition. For someone from small town, Wisconsin, they eased my nerves about staying in a huge city. Good people do exist all over.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lindsey, Port Barrington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Parking sucks but it’s Chicago, so it’s expected. Will stay here anytime we attend an event at Wintrust.
Stayed 1 night in Apr 2025

10/10 Excellent

mary

Stayed 6 nights in Apr 2025

8/10 Good

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Too close to the wingate arena on a concert night
Stayed 2 nights in Apr 2025

10/10 Excellent

Caitlin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Stay was ok
Stayed 1 night in Apr 2025

8/10 Good

Tim

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Moved to different hotel, and comped us.

I booked my room in February, for my stay in April. When I arrived at the Marriott Marquis to check-in, they told me that due to 3rd party reservation, that they were moving me to the JW Marriott. The new hotel was 2.4 miles from were I booked. The Marriott was kind enough to comp my whole weekend, which was nice. The JW Marriott was a 5 star hotel, and that helped with the inconvenience of me being moved.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexandra

Stayed 3 nights in Apr 2025

10/10 Excellent

LILLIAN

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walk to McCormick Place is so short. Just go out and around the curve and you're there!
Stayed 3 nights in Apr 2025

2/10 Terrible

Bethsabee

Disliked: Cleanliness, staff & service, property conditions & facilities
My stay was
Stayed 2 nights in Apr 2025

2/10 Terrible

Jason

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don't have rooms because Expedia and Marriott both dropped the ball.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly helpful and accommodating as always! I have never experienced a hotel where EVERY person on staff is so kind, welcoming, and goes above and beyond. Whenever I’m in the area, I cannot stay anywhere else!
Stayed 3 nights in Apr 2025

8/10 Good

DREW

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No after hour vending

Not a big deal. Everything was amazing. Only issue was no after hour vending. Once restaurant closes you can't get any drinks on the property until 6am when it opens.
Stayed 1 night in Apr 2025

6/10 Okay

Kelsey

Liked: Cleanliness, property conditions & facilities
Requested towels twice and never recieved them.
Stayed 1 night in Apr 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost perfect but……

Could use a bit mor attention to detail on cleaning. Soap in shower was empty and found bottle caps under beds. The rooms were modern and very comfortable. The view of the lake was perfect! A couple of small issues but an wonderful experience checking in and location.
Stayed 1 night in Apr 2025

8/10 Good

Cesily

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would def stay again!

Loved my stay and the condition of the room. Our maid service was great and friendly. The staff at the bar outside of one young lady and the manager who I encountered was not welcoming as the the balance of the hotel staff. I also loved the service of the Fed Ex room. Genuine idea!
Stayed 1 night in Apr 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Brian, Glenview

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I get that it’s a downtown hotel, but it seemed HUGE, at least the first floor/lobby did. The ceilings were high, the space was wide open to the point of being impressive. The rooms were modern and well laid-out, the bed was comfortable, the view was spectacular, and the design was clearly with the comfort and convenience of the guest in mind.
Stayed 1 night in Apr 2025

10/10 Excellent

Samuel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for conventions.
Stayed 3 nights in Mar 2025

10/10 Excellent

Louis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Located within walking distance indoors to the McCormick place! Price was extremely high and no pool or hot tub
Stayed 1 night in Mar 2025