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The Westin Michigan Avenue Chicago

Property class: 4.5

Photo gallery for The Westin Michigan Avenue Chicago

A modern hotel lobby with a central reception desk, a curved staircase, and a view of the street through large windows.
A modern lobby with a curved staircase, comfortable seating, and decorative lamps.
A bar area with multiple stools and a bar counter stocked with bottles.
A restaurant with multiple tables and chairs, a wine rack in the background, and a chandelier.
A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is AU$317
includes taxes & fees
8 Sept - 9 Sept

Explore the area

View map
909 North Michigan Ave, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪1 min walk‬
  • Place, Water Tower Place
    ‪2 min walk‬
  • Place, 875 North Michigan Avenue
    ‪2 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Traditional Room, 1 King Bed

8.4 out of 10
Very good
(110 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

A hotel room with two beds, a desk, and a chair. There is a large window with a view of buildings.

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(91 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed

8.6 out of 10
Excellent
(23 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a large window with a view of buildings.

Room, 2 Double Beds

8.0 out of 10
Very good
(26 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Corner

A hotel room with two beds, a desk, a TV, and a dining area.

Room, 2 Double Beds, Corner

8.8 out of 10
Excellent
(8 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

A hotel room with two beds, a desk, and a chair. There is a large window with a view of buildings.

Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(10 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lake View

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed, Lake View

9.4 out of 10
Exceptional
(3 reviews)
  • Partial lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lake View

A hotel room with two beds, a desk, a chair, and a large window with a view of buildings.

Room, 2 Double Beds, Lake View

9.2 out of 10
Wonderful
(7 reviews)
  • Partial lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Club Room, 1 King Bed

  • Partial lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a city view.

Club Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed

A hotel room with a bed, a grey sofa with blue and patterned cushions, a desk with a chair, a large window with curtains, and a carpeted floor.

Studio Suite, 1 King Bed

  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

A hotel room with a flat-screen TV, a bed with white linens, a large window with curtains, a desk with a lamp, and a seating area with a bench and a sofa.

Executive Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a city view.

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

A hotel room with two beds, a desk, a TV, and a dining area.

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

A hotel room with a bed, desk, chair, TV, exercise bike, and a small table.

Studio Suite, 1 King Bed

  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a city view.

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a bed, a desk with a chair, a television, and two lamps.

Studio Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Traditional Room, 2 Double Beds (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Traditional Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lake View (Hearing Accessible)

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Room, 2 Double Beds, Lake View (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

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About the area

Chicago

A luxury stay in the heart of Chicago awaits you at The Westin Michigan Avenue Chicago. Within steps you'll find popular attractions like Michigan Avenue and 875 North Michigan Avenue. Highlights at this hotel include a full-service spa, a restaurant and a 24-hour gym. .A day of pampering can include massages and body scrubs. At the hotel's own lounge bar, you can stop for a drink. 36820 square feet (3421 square metres) of event facilities include 20 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 4.5-property class Downtown Chicago hotel include Water Tower Place and Lake Michigan.

What's nearby

  • Michigan Avenue - 1 min walk - 0.1 km
  • Water Tower Place - 2 min walk - 0.2 km
  • 875 North Michigan Avenue - 2 min walk - 0.2 km
  • 360 CHICAGO - 2 min walk - 0.2 km
  • State Street - 3 min walk - 0.3 km

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 7 min walk
  • Chicago O'Hare International Airport (ORD) - 41 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Giordano's - ‬6 min walk
  • ‪Joe & The Juice - ‬9 min walk
  • ‪Harry Caray's 7th Inning Stretch - ‬3 min walk

About this property

The Westin Michigan Avenue Chicago

The Westin Michigan Avenue Chicago offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 20 meeting rooms. Event space at this hotel measures 36820 square feet (3421 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury The Westin Michigan Avenue Chicago. For a fee, parking is available.

This 4.5-star Chicago hotel is smoke free.

  • 1 building
  • 752 guestrooms or units
  • 27 levels
  • 36820 sq ft of conference space
  • 3421 sq. m of conference space
  • Built in 1963
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin Michigan Avenue Chicago offers 752 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and a safe. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch LCD televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

In-room wired and wireless Internet access (Wi-Fi speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided once per stay.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body scrubs. The spa is open daily.

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4.5 out of 5, Wonderful, 4,839 reviews
The price is AU$244
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 79 per day)
  • Limited on-site valet parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 909 North

Things to do

  • 24-hour gym
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • 36,820 square feet of conference space

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 27 floors
  • Ballroom
  • Banquet hall
  • Built in 1963
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • DVD player
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults and USD 10 to 30 for children
  • Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 19.95 per day (rates may vary)
  • Valet parking fee: USD 79 per day
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Chicago Avenue
Westin Michigan
Westin Michigan Avenue Chicago
Westin Michigan Hotel
Westin Michigan Hotel Chicago Avenue
Westin Michigan Avenue Chicago Hotel
The Westin Michigan Avenue Chicago Hotel Chicago
Westin Chicago
Westin Michigan Ave Hotel Chicago
Chicago Westin
The Westin Michigan Avenue Chicago Hotel
The Westin Michigan Avenue Chicago Chicago
The Westin Michigan Avenue Chicago Hotel Chicago

Frequently asked questions

What is the cancellation policy at The Westin Michigan Avenue Chicago?

The Westin Michigan Avenue Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Michigan Avenue Chicago?

As of 26 Aug 2026, prices found for a 1-night stay for 2 adults at The Westin Michigan Avenue Chicago on 8 Sept 2026 start from AU$317, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Michigan Avenue Chicago?

Yep, The Westin Michigan Avenue Chicago has covered valet parking for USD 79 per day.

Are there any beaches close to The Westin Michigan Avenue Chicago?

Yep, The Westin Michigan Avenue Chicago is a short 5-minute walk from Oak Street Beach. Fun beach activities include body boarding and sailing.

Is there a spa on site at The Westin Michigan Avenue Chicago?

Yep, there is an onsite spa at The Westin Michigan Avenue Chicago. You'll enjoy heaps of services like body scrubs and facials.

What makes The Westin Michigan Avenue Chicago a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Westin Michigan Avenue Chicago.

Does The Westin Michigan Avenue Chicago serve breakfast?

You bet, cooked-to-order brekkie is on offer weekdays between 6:00 AM and 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Westin Michigan Avenue Chicago?

No, The Westin Michigan Avenue Chicago does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Michigan Avenue Chicago?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Westin Michigan Avenue Chicago?

Check-in begins at 4:00 PM. Check-out time is noon.

The Westin Michigan Avenue Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 767 out of 1199 reviews
Rating 8 - Good. 246 out of 1199 reviews
Rating 6 - Okay. 101 out of 1199 reviews
Rating 4 - Poor. 47 out of 1199 reviews
Rating 2 - Terrible. 38 out of 1199 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ana Sofia Iracheta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and perfect location!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good value
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice!! Staff were very helpful and friendly.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness
Great location and great staff!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean facilities
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms with wonderful view
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ate in the hotel restaurant. Very good food and good service
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Walking distance to everything
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Aileen

Liked: Cleanliness, staff & service
Great hotel in a great location Staff are very helpful and accommodating, there were a few problems which they put right fairly quickly. Great bar/restaurant much better than the usual hotel bar.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotless, staff helpful, professional, extremely nice. I can't say enough good things about my stay!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Valente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing stay the location was perfect. The bar and room clean safe . The staff is friendly on point. The door man friendly and informative on the city where to go to enjoy the Chicago lifestyle. I’m booking here again the hotel with Expedia.
The view front of the hotel
Looking down Delaware st in front of the hotel
My morning view of the main entrance to the hotel.
Right next to the 360 building beautiful view
Stayed 4 nights in May 2026
Verified review

8/10 Good

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice overall and had a wonderful location but the rooms seem a little outdated.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and spacious room w/ a view of the lake (this was a King, not the traditional King). Staff very helpful and always friendly. Location perfect.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

MARIA LAURA

Liked: Cleanliness, staff & service, amenities
Spotless room, helpful staff, excellent location
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Great hotel but shabby inside
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

AMIRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. They greeted us every time. The bed was comfortable, the room was spacious and well maintained.
Stayed 14 nights in Apr 2026
Verified review

10/10 Excellent

Baron

Liked: Cleanliness, staff & service
The staff at the Westin on 900 north Michigan Avenue were super professional check in was fast and nice upgrade
Stayed 1 night in May 2026
Verified review

8/10 Good

Marilyn

Liked: Cleanliness, amenities, property conditions & facilities
Room was gorgeous and staff very kind.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Yusuf Taher

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Hughey

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and clean
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

David

Disliked: Staff & service
Room service - a joke
Stayed 2 nights in May 2026
Verified review

8/10 Good

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice place. The staff was helpful and friendly. Old fashioned hotel coffee maker in the room makes bad coffee. There is a Starbucks in the lobby that is horribly understaffed.
Stayed 2 nights in May 2026