The Westin Michigan Avenue Chicago

4.5 star property
Luxury hotel with full-service spa and 24-hour fitness centre

Photo gallery for The Westin Michigan Avenue Chicago

View from property
Lobby lounge
Restaurant
Room, 2 Double Beds, Lake View
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$234
includes taxes & fees
6 Jan - 7 Jan 2026

Explore the area

View map
909 North Michigan Ave, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪1 min walk‬
  • Place, Water Tower Place
    ‪2 min walk‬
  • Place, 875 North Michigan Avenue
    ‪2 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

Traditional Room, 1 King Bed

8.4 out of 10
Very good
(92 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(74 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

7.8 out of 10
Good
(22 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Corner

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Lake View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 37 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Lake View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 37 sq m
  • Partial lake view
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 30 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Dining table
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Transf Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

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About the area

Chicago

A luxury stay in the heart of Chicago awaits you at The Westin Michigan Avenue Chicago. Within steps you'll find Michigan Avenue and State Street within a short 5-minute stroll. Highlights at this hotel include a full-service spa, a restaurant and a 24-hour gym. .A day of pampering can include massages and body scrubs. At the hotel's own lounge bar, you can stop for a drink. 36820 square feet (3421 square metres) of event facilities include 20 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 20-minute walk of this 4.5-property class Downtown Chicago hotel include Lake Michigan and Chicago Riverwalk.

What's nearby

  • Michigan Avenue - 1 min walk - 0.1 km
  • Water Tower Place - 2 min walk - 0.2 km
  • 875 North Michigan Avenue - 2 min walk - 0.2 km
  • 360 CHICAGO - 2 min walk - 0.2 km
  • Northwestern Memorial Hospital - 5 min walk - 0.4 km

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 7 min walk
  • Chicago O'Hare International Airport (ORD) - 41 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Millennium Knickerbocker Lobby Bar - ‬2 min walk
  • ‪Aster Hall - ‬1 min walk
  • ‪Cloudbar • 360 Chi•Ca•Go - ‬1 min walk
  • ‪Doc B's Fresh Kitchen - ‬2 min walk

About this property

The Westin Michigan Avenue Chicago

Luxury hotel with full-service spa and 24-hour fitness centre
The Westin Michigan Avenue Chicago offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 20 meeting rooms. Event space at this hotel measures 36820 square feet (3421 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury The Westin Michigan Avenue Chicago. For a fee, parking is available.

This 4.5-star Chicago hotel is smoke free.

  • 1 building
  • 752 guestrooms or units
  • 27 levels
  • 36820 sq ft of conference space
  • 3421 sq. m of conference space
  • Built in 1963
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin Michigan Avenue Chicago offers 752 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and a safe. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch LCD televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

In-room wired and wireless Internet access (Wi-Fi speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided once per stay.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body scrubs. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 79 per day)
  • Limited on-site valet parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 909 North

Things to do

  • 24-hour gym
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • 36,820 square feet of conference space

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1963
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • DVD player
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults and USD 10 to 30 for children
  • Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 19.95 per day (rates may vary)
  • Valet parking fee: USD 79 per day
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Chicago Avenue
Westin Michigan
Westin Michigan Avenue Chicago
Westin Michigan Hotel
Westin Michigan Hotel Chicago Avenue
Westin Michigan Avenue Chicago Hotel
The Westin Michigan Avenue Chicago Hotel Chicago
Westin Chicago
Westin Michigan Ave Hotel Chicago
Chicago Westin
The Westin Michigan Avenue Chicago Hotel
The Westin Michigan Avenue Chicago Chicago
The Westin Michigan Avenue Chicago Hotel Chicago

Frequently asked questions

What is the cancellation policy at The Westin Michigan Avenue Chicago?

The Westin Michigan Avenue Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Michigan Avenue Chicago?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at The Westin Michigan Avenue Chicago on 6 Jan 2026 start from AU$188.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Michigan Avenue Chicago?

Yep, The Westin Michigan Avenue Chicago has covered valet parking for USD 79 per day.

Are there any beaches close to The Westin Michigan Avenue Chicago?

Yep, The Westin Michigan Avenue Chicago is a short 19-minute walk from North Avenue Beach. Fun beach activities include body boarding and sailing.

Is there a spa on site at The Westin Michigan Avenue Chicago?

Yep, there is an onsite spa at The Westin Michigan Avenue Chicago. You'll enjoy heaps of services like body scrubs and facials.

What makes The Westin Michigan Avenue Chicago a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Westin Michigan Avenue Chicago.

Does The Westin Michigan Avenue Chicago serve breakfast?

You bet, cooked-to-order brekkie is on offer weekdays between 6:00 AM and 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Westin Michigan Avenue Chicago?

No, The Westin Michigan Avenue Chicago does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Michigan Avenue Chicago?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Westin Michigan Avenue Chicago?

Check-in begins at 4:00 PM. Check-out time is noon.

The Westin Michigan Avenue Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 699 out of 1097 reviews
Rating 8 - Good. 237 out of 1097 reviews
Rating 6 - Okay. 88 out of 1097 reviews
Rating 4 - Poor. 37 out of 1097 reviews
Rating 2 - Terrible. 36 out of 1097 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente, si pudieran cambiar las regaderas estaría mejor.
Stayed 4 nights in Aug 2025

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was very clean.
Stayed 3 nights in Aug 2025

4/10 Poor

Jon

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff was wonderful across the board. Issues were with the mattress and a maintenance issue with the shower drain. The mattress was very different than at other Westin properties and did not have a heavenly bed feel and nor did the pillows. Not sure if other rooms have been updated / refreshed, but ours was very dated and likely needs to be fully refurbished. The drain issue was addressed same day which was appreciated, but really should not have been something that occurred and for a guest to discover. Location is good for shopping, some museums, some touristy attractions, but there are likely other locations to stay in the general area with more activities in a shorter walk. Would stay again if we have a need in this area and could be guranteed best in class bedding.
Stayed 4 nights in Sep 2025

8/10 Good

Catherine

Liked: Cleanliness, property conditions & facilities
Location was why we liked the hotel. The staff and service was subpar.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ronan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short walk to Lakeshore Drive and many bars/restaurants. Be mindful that you will be charged $25 resort fee per day. However, this is redeemed by availing of bar or restaurant on location.
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

8/10 Good

Kristen

Stayed 3 nights in Jul 2025

8/10 Good

Jasmine

Stayed 4 nights in Sep 2025

8/10 Good

Tasha

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Shanlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely time. Facility needs updates.
Stayed 3 nights in Sep 2025

8/10 Good

Nadine, PEARLAND

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location
Stayed 4 nights in Sep 2025

10/10 Excellent

Analyse

Stayed 2 nights in Aug 2025

6/10 Okay

Carina

Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Mikhail, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay either at this Westin or at the W when I come to Chicago. This is the best area of the City in my opinion. Lots of dining and shopping options, bars, etc. I always feel at home here. Definitely recommend.
Stayed 1 night in Sep 2025

6/10 Okay

Jan ivanhoff

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Marshall

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Floyd, Las Cruces

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch, as always. This hotel never disappoints
Stayed 3 nights in Sep 2025

10/10 Excellent

carolyn

Stayed 4 nights in Sep 2025

10/10 Excellent

Mayra

Stayed 3 nights in Aug 2025

8/10 Good

kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities
I enjoyed my stay as the location is convenient and the rooms were clean and the bed super comfortable. My only complaint is that my robe that was hanging for my use was soiled and there was no grab bar in the bath/shower. People should be aware that if they need grab bars, they should a room with accessibility. These should be standard (and i believe code) so this downgraded my rating.
Stayed 2 nights in Sep 2025

10/10 Excellent

Zana

Liked: Cleanliness
Stayed 3 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Renaldo was a wonderful bell desk person. Very friendly and helpful.
Stayed 2 nights in Sep 2025