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The Westin Michigan Avenue Chicago

Luxury hotel with full-service spa and 24-hour fitness centre

Where to?

Dates

January 2026

February 2026

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Spa
Pet-friendly
Free Wi-Fi
Air-conditioning
Gym

includes taxes & fees

22 Jan - 23 Jan

Explore the area

909 North Michigan Ave, Chicago, IL, 60611

Place, Michigan Avenue
‪1 min walk‬
Place, Water Tower Place
‪2 min walk‬
Place, 875 North Michigan Avenue
‪2 min walk‬
Airport, Chicago, IL (ORD-O'Hare Intl.)
‪25 min drive‬

Room options

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed

Very good

Highlights

Air conditioning

Heating

Connecting rooms available

Mini-fridge

LCD TV

Hypo-allergenic bedding

Blackout curtains

Egyptian cotton bed sheets

30 sq m
Sleeps 2
1 King Bed

Traditional Room, 2 Double Beds

Wonderful

Highlights

Air conditioning

Heating

Connecting rooms available

Mini-fridge

LCD TV

Hypo-allergenic bedding

Blackout curtains

Egyptian cotton bed sheets

30 sq m
Sleeps 4
2 Double Beds

Room, 1 King Bed

Wonderful

Highlights

Air conditioning

Heating

Connecting rooms available

Mini-fridge

LCD TV

Hypo-allergenic bedding

Blackout curtains

Egyptian cotton bed sheets

37 sq m
Sleeps 2
1 King Bed

Room, 2 Double Beds

Good

Highlights

Air conditioning

Heating

Connecting rooms available

Mini-fridge

LCD TV

Hypo-allergenic bedding

Blackout curtains

Egyptian cotton bed sheets

37 sq m
City view
Sleeps 4
2 Double Beds

Room, 2 Double Beds, Corner

Wonderful

Highlights

Air conditioning

Heating

Connecting rooms available

Mini-fridge

LCD TV

Hypo-allergenic bedding

Blackout curtains

Egyptian cotton bed sheets

37 sq m
Sleeps 4
2 Double Beds

Room, 1 King Bed, City View

Wonderful

Highlights

Air conditioning

Heating

Connecting rooms available

Mini-fridge

LCD TV

Hypo-allergenic bedding

Blackout curtains

Egyptian cotton bed sheets

30 sq m
City view
Sleeps 2
1 King Bed

Room, 2 Double Beds, City View

Wonderful

Highlights

Air conditioning

Heating

Connecting rooms available

Mini-fridge

LCD TV

Hypo-allergenic bedding

Blackout curtains

Egyptian cotton bed sheets

30 sq m
City view
Sleeps 4
2 Double Beds

Room, 1 King Bed, Lake View

Exceptional

Highlights

Air conditioning

Heating

Connecting rooms available

Mini-fridge

LCD TV

Hypo-allergenic bedding

Blackout curtains

Egyptian cotton bed sheets

37 sq m
Partial lake view
Sleeps 2
1 King Bed

Room, 2 Double Beds, Lake View

Wonderful

Highlights

Air conditioning

Heating

Connecting rooms available

Mini-fridge

LCD TV

Hypo-allergenic bedding

Blackout curtains

Egyptian cotton bed sheets

37 sq m
Partial lake view
Sleeps 4
2 Double Beds

Club Room, 1 King Bed

Highlights

Air conditioning

Heating

Connecting rooms available

Club Lounge

Mini-fridge

LCD TV

Hypo-allergenic bedding

Blackout curtains

30 sq m
Partial lake view
Sleeps 2
1 King Bed

Club Room, 2 Double Beds

Very good

Highlights

Air conditioning

Heating

Connecting rooms available

Club Lounge

Mini-fridge

LCD TV

Hypo-allergenic bedding

Blackout curtains

30 sq m
Sleeps 4
2 Double Beds

Studio Suite, 1 King Bed

Highlights

Separate sitting area

Air conditioning

Heating

Connecting rooms available

Mini-fridge

LCD TV

Hypo-allergenic bedding

Blackout curtains

51 sq m
Sleeps 2
1 King Bed

Executive Suite, 1 Bedroom

Highlights

Separate dining area

Separate sitting area

Individually furnished

Air conditioning

Heating

Connecting rooms available

Mini-fridge

Dining table

63 sq m
1 bedroom
Sleeps 4
1 King Bed

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Exceptional

Highlights

Air conditioning

Heating

Connecting rooms available

Mini-fridge

LCD TV

Hypo-allergenic bedding

Blackout curtains

Egyptian cotton bed sheets

30 sq m
Sleeps 4
2 Double Beds

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning

Heating

Connecting rooms available

Mini-fridge

LCD TV

Hypo-allergenic bedding

Blackout curtains

Egyptian cotton bed sheets

30 sq m
Sleeps 4
2 Double Beds

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning

Heating

Connecting rooms available

Mini-fridge

LCD TV

Hypo-allergenic bedding

Blackout curtains

Egyptian cotton bed sheets

30 sq m
Sleeps 2
1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Room, 2 Double Beds (Hearing Accessible)

Highlights

Air conditioning

Heating

Connecting rooms available

Mini-fridge

LCD TV

Hypo-allergenic bedding

Blackout curtains

Egyptian cotton bed sheets

30 sq m
Sleeps 4
2 Double Beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Exceptional

Highlights

Air conditioning

Heating

Connecting rooms available

Mini-fridge

LCD TV

Hypo-allergenic bedding

Blackout curtains

Egyptian cotton bed sheets

30 sq m
Sleeps 2
1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Very good

Highlights

Air conditioning

Heating

Connecting rooms available

Mini-fridge

LCD TV

Hypo-allergenic bedding

Blackout curtains

Egyptian cotton bed sheets

30 sq m
Sleeps 2
1 King Bed

Studio Suite, 1 King Bed

Highlights

Separate sitting area

Air conditioning

Heating

Connecting rooms available

Mini-fridge

LCD TV

Hypo-allergenic bedding

Blackout curtains

51 sq m
Sleeps 2
1 King Bed

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning

Heating

Connecting rooms available

Mini-fridge

LCD TV

Hypo-allergenic bedding

Blackout curtains

Egyptian cotton bed sheets

Sleeps 4
2 Double Beds

Studio Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning

Heating

Connecting rooms available

Mini-fridge

LCD TV

Hypo-allergenic bedding

Blackout curtains

Egyptian cotton bed sheets

Sleeps 2
1 King Bed

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Transf Shwr)

Highlights

Air conditioning

Heating

Connecting rooms available

Mini-fridge

LCD TV

Hypo-allergenic bedding

Blackout curtains

Egyptian cotton bed sheets

Sleeps 4
2 Double Beds

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning

Heating

Connecting rooms available

Mini-fridge

LCD TV

Hypo-allergenic bedding

Blackout curtains

Egyptian cotton bed sheets

Sleeps 2
1 King Bed

Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning

Heating

Connecting rooms available

Mini-fridge

LCD TV

Hypo-allergenic bedding

Blackout curtains

Egyptian cotton bed sheets

Sleeps 4
2 Double Beds

Traditional Room, 2 Double Beds (Hearing Accessible)

Highlights

Air conditioning

Heating

Connecting rooms available

Mini-fridge

LCD TV

Hypo-allergenic bedding

Blackout curtains

Egyptian cotton bed sheets

Sleeps 4
2 Double Beds

Traditional Room, 1 King Bed

Highlights

Air conditioning

Heating

Connecting rooms available

Mini-fridge

LCD TV

Hypo-allergenic bedding

Blackout curtains

Egyptian cotton bed sheets

Sleeps 2
1 King Bed

About the area

Chicago

A luxury stay in the heart of Chicago awaits you at The Westin Michigan Avenue Chicago. Within steps you'll find Michigan Avenue and State Street within a short 5-minute stroll. Highlights at this hotel include a full-service spa, a restaurant and a 24-hour gym. .A day of pampering can include massages and body scrubs. At the hotel's own lounge bar, you can stop for a drink. 36820 square feet (3421 square metres) of event facilities include 20 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 20-minute walk of this 4.5-property class Downtown Chicago hotel include Lake Michigan and Chicago Riverwalk.

What's nearby

Michigan Avenue - 1 min walk - 0.1 km
Water Tower Place - 2 min walk - 0.2 km
875 North Michigan Avenue - 2 min walk - 0.2 km
360 CHICAGO - 2 min walk - 0.2 km
Northwestern Memorial Hospital - 5 min walk - 0.4 km

Getting around

Chicago Van Buren Street Station - 3 min drive
Chicago Station (Red Line) - 7 min walk
Chicago O'Hare International Airport (ORD) - 41 min drive

Restaurants

‪The Cheesecake Factory - ‬2 min walk
‪Millennium Knickerbocker Lobby Bar - ‬2 min walk
‪Cloudbar • 360 Chi•Ca•Go - ‬1 min walk
‪Aster Hall - ‬1 min walk
‪Doc B's Fresh Kitchen - ‬2 min walk

About this property

The Westin Michigan Avenue Chicago

Luxury hotel with full-service spa and 24-hour fitness centre

The Westin Michigan Avenue Chicago offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 20 meeting rooms. Event space at this hotel measures 36820 square feet (3421 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury The Westin Michigan Avenue Chicago. For a fee, parking is available.

This 4.5-star Chicago hotel is smoke free.

1 building

752 guestrooms or units

27 levels

36820 sq ft of conference space

3421 sq. m of conference space

Built in 1963

Business centre (24 hours)

Conference space

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Television in lobby

On-site shopping

Bellhop

Lift

No smoking on site

Bar or lounge

Dining venue

The Westin Michigan Avenue Chicago offers 752 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and a safe. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch LCD televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

In-room wired and wireless Internet access (Wi-Fi speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided once per stay.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body scrubs. The spa is open daily.

Similar properties

includes taxes & fees

19 Jan - 20 Jan

Property amenities

Internet

Available in all rooms: WiFi (USD 19.95 per day); wired internet (surcharge)
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Covered valet parking on site (USD 79 per day)
Limited on-site valet parking

Food and drink

Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas

Restaurants on site

909 North

Things to do

24-hour gym
Full-service spa
Shopping
TV in common areas

Family friendly

DVD player
Mini-fridge
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping on request
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

20 meeting rooms
24-hour business centre
36,820 square feet of conference space

Full-service spa

Body scrubs
Facials
Massage
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Lift
Low-height electrical sockets in bathroom
Low-height view port in door
Stair-free path to entrance
Transfer shower
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-width doorways

1 building
27 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1963
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Egyptian cotton sheets
Hypo-allergenic bedding
Pillowtop mattress
Rollaway/extra bed (surcharge)

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided

Entertainment

55-inch LCD TV with premium cable channels
DVD player
Netflix
Pay films
Streaming services

Food and drink

Free bottled water
Mini-fridge

Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Heating
Iron/ironing board
Laptop workspace
LED lighting
Mobile key entry
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Minimum check-in age - 21

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: USD 75

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are welcome and stay free
Only dogs are allowed
Maximum 1 (weight limit: 50 lb per pet)
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 40 per night.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Destination fee: USD 30 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults and USD 10 to 30 for children
Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
Fee for in-room wired Internet: USD 19.95 per day (rates may vary)
Valet parking fee: USD 79 per day
Late check-out fee: USD 75 (subject to availability)
Rollaway bed fee: USD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old.

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Chicago Avenue

Westin Michigan

Westin Michigan Avenue Chicago

Westin Michigan Hotel

Westin Michigan Hotel Chicago Avenue

Westin Michigan Avenue Chicago Hotel

The Westin Michigan Avenue Chicago Hotel Chicago

Westin Chicago

Westin Michigan Ave Hotel Chicago

Chicago Westin

The Westin Michigan Avenue Chicago Hotel

The Westin Michigan Avenue Chicago Chicago

The Westin Michigan Avenue Chicago Hotel Chicago

Frequently asked questions

What is the cancellation policy at The Westin Michigan Avenue Chicago?

The Westin Michigan Avenue Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Michigan Avenue Chicago?

As of 12 Jan 2026, prices found for a 1-night stay for 2 adults at The Westin Michigan Avenue Chicago on 22 Jan 2026 start from AU$200.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Michigan Avenue Chicago?

Yep, The Westin Michigan Avenue Chicago has covered valet parking for USD 79 per day.

Are there any beaches close to The Westin Michigan Avenue Chicago?

Yep, The Westin Michigan Avenue Chicago is a short 19-minute walk from North Avenue Beach. Fun beach activities include body boarding and sailing.

Is there a spa on site at The Westin Michigan Avenue Chicago?

Yep, there is an onsite spa at The Westin Michigan Avenue Chicago. You'll enjoy heaps of services like body scrubs and facials.

What makes The Westin Michigan Avenue Chicago a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Westin Michigan Avenue Chicago.

Does The Westin Michigan Avenue Chicago serve breakfast?

You bet, cooked-to-order brekkie is on offer weekdays between 6:00 AM and 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Westin Michigan Avenue Chicago?

No, The Westin Michigan Avenue Chicago does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Michigan Avenue Chicago?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Westin Michigan Avenue Chicago?

Check-in begins at 4:00 PM. Check-out time is noon.

The Westin Michigan Avenue Chicago Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

4/10 Poor

Miguel

14 Oct 2025

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

The hotel needs a renovation to be charging those prices as if it was a brand new Westin Hotel.

Stayed 4 nights in Oct 2025

8/10 Good

LUPE

Travelled with group

14 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Oct 2025

10/10 Excellent

Ngodoo

13 Oct 2025

Stayed 5 nights in Oct 2025

6/10 Okay

Nina

Travelled with group

13 Oct 2025

Liked: Staff & service, property conditions & facilities

Disliked: Room comfort

There was a stain on our comforter and we let them know and put it outside. It was never replaced even when they “cleaned” the room. When they “cleaned” the room the bed was not remade just blankets straightened and pillows on the floor. The air conditioner didn’t stay on so it was warm and stuffy in the room.

Stayed 3 nights in Oct 2025

10/10 Excellent

Munnal Sohail, Dublin

12 Oct 2025

Stayed 2 nights in Oct 2025

4/10 Poor

Jasmine

Travelled with partner

7 Oct 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Coming from Canada, we expected our 6 nights stay in the Chicago Magnificent Mile Westin to be equally good, if not better—but it felt only a notch above a motel. The hallways had an unpleasant odor, unclean, smelly carpeting, and clearly needed upgrading. Basic amenities like a tea kettle was missing, cofee machine was located in the washroom (!), and housekeeping service was inattentive. The toiletries were of poor quality, and despite our room overlooking rooftops, it was priced the same as rooms with much better views. Overall, a disappointing experience that didn’t live up to the Westin name.

Stayed 6 nights in Sep 2025

6/10 Okay

Gisella

6 Oct 2025

Stayed 3 nights in Sep 2025

10/10 Excellent

Elaine

Business traveller

5 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Sep 2025

8/10 Good

Marc

Travelled with family

5 Oct 2025

Clean room. Early check in. Good location. Bathroom is outdated. Water pressure not great.

Stayed 2 nights in Oct 2025

10/10 Excellent

Sean

5 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Sep 2025

10/10 Excellent

Reeba

2 Oct 2025

Liked: Cleanliness, staff & service

One bad part -drain in tub very slow. Called to fix it but even afterwards still slow. Also room was not cleaned one day, had to call to get it done.

Stayed 3 nights in Sep 2025

10/10 Excellent

David

Business traveller

1 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I woke up this morning with terrible vertigo, but that wasn't your fault. I left my hat in the dining room, and it was there the next morning.

Stayed 1 night in Sep 2025

10/10 Excellent

Teal

30 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2025

10/10 Excellent

Keith

28 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2025

10/10 Excellent

Janeen

Travelled with group

23 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2025

8/10 Good

Nitesh

22 Sept 2025

Stayed 6 nights in Jun 2025

2/10 Terrible

Concetta

Travelled with family

22 Sept 2025

They give our room key to strangers and at one o'clock in the night, when we went back to our room and open the door we found two people inside.

Stayed 2 nights in Sep 2025

8/10 Good

Tashiyra

Travelled with partner

21 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The city view rooms are great. Even though the hotel is in a busy area, the street it’s on is fairly quiet and has little traffic going through it. The hotel is conveniently placed and everything was walking distance. They also offered a credit for any service upon arrival along with free excursion activities. The only thing I’d change is having a microwave in the room so I didn’t waste as much food.

Stayed 4 nights in Aug 2025

10/10 Excellent

JD

Travelled with family

20 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and wonderful staff

Stayed 3 nights in Aug 2025

10/10 Excellent

Carlos

Travelled with group

19 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Todo excelente, si pudieran cambiar las regaderas estaría mejor.

Stayed 4 nights in Aug 2025

10/10 Excellent

Raymond

Travelled with family

19 Sept 2025

Liked: Cleanliness, staff & service, amenities

It was very clean.

Stayed 3 nights in Aug 2025

4/10 Poor

Jon

Travelled with family

18 Sept 2025

Liked: Staff & service, amenities

Disliked: Cleanliness

Staff was wonderful across the board. Issues were with the mattress and a maintenance issue with the shower drain. The mattress was very different than at other Westin properties and did not have a heavenly bed feel and nor did the pillows. Not sure if other rooms have been updated / refreshed, but ours was very dated and likely needs to be fully refurbished. The drain issue was addressed same day which was appreciated, but really should not have been something that occurred and for a guest to discover. Location is good for shopping, some museums, some touristy attractions, but there are likely other locations to stay in the general area with more activities in a shorter walk. Would stay again if we have a need in this area and could be guranteed best in class bedding.

Stayed 4 nights in Sep 2025

8/10 Good

Catherine

17 Sept 2025

Liked: Cleanliness, property conditions & facilities

Location was why we liked the hotel. The staff and service was subpar.

Stayed 3 nights in Sep 2025

10/10 Excellent

Ronan

Travelled with family

16 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short walk to Lakeshore Drive and many bars/restaurants. Be mindful that you will be charged $25 resort fee per day. However, this is redeemed by availing of bar or restaurant on location.

Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

15 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2025

The Westin Michigan Avenue Chicago

Photo gallery for The Westin Michigan Avenue Chicago

Reviews

Popular amenities

Explore the area

Room options

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

Highlights

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Traditional Room, 2 Double Beds

Highlights

View all photos for Room, 1 King Bed

Room, 1 King Bed

Highlights

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Room, 2 Double Beds

Highlights

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Room, 2 Double Beds, Corner

Highlights

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Highlights

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Highlights

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

Highlights

View all photos for Room, 2 Double Beds, Lake View

Room, 2 Double Beds, Lake View

Highlights

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Highlights

View all photos for Club Room, 2 Double Beds

Club Room, 2 Double Beds

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View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

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View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

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View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

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View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

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View all photos for Room, 1 King Bed (Hearing Accessible)

Room, 1 King Bed (Hearing Accessible)

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View all photos for Room, 2 Double Beds (Hearing Accessible)

Room, 2 Double Beds (Hearing Accessible)

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View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

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View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

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View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

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View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

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View all photos for Studio Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

Studio Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

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View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Transf Shwr)

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Transf Shwr)

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View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

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View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)