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The Westin Michigan Avenue Chicago

4.5 star property

Photo gallery for The Westin Michigan Avenue Chicago

View from property
View from room
Room, 2 Double Beds, Lake View
Restaurant
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$267
includes taxes & fees
5 Mar - 6 Mar

Explore the area

View map
909 North Michigan Ave, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪1 min walk‬
  • Place, Water Tower Place
    ‪2 min walk‬
  • Place, 875 North Michigan Avenue
    ‪2 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed

8.4 out of 10
Very good
(93 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(77 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds

7.8 out of 10
Good
(22 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Corner

Room, 2 Double Beds, Corner

Room, 2 Double Beds, Corner

9.0 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lake View

View from room

Room, 1 King Bed, Lake View

9.4 out of 10
Exceptional
(3 reviews)
  • Partial lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lake View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Lake View

9.2 out of 10
Wonderful
(5 reviews)
  • Partial lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed

  • Partial lake view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Hearing Accessible)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Lake View (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

You may also like

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Exterior

Hilton Chicago/Magnificent Mile Suites

Downtown Chicago
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.5 out of 5, Wonderful, 3,837 reviews
The price is AU$173
includes taxes & fees
4 Mar - 5 Mar
Hilton Chicago/Magnificent Mile Suites

About the area

Chicago

A luxury stay in the heart of Chicago awaits you at The Westin Michigan Avenue Chicago. Within steps you'll find Michigan Avenue and State Street within a short 5-minute stroll. Highlights at this hotel include a full-service spa, a restaurant and a 24-hour gym. .A day of pampering can include massages and body scrubs. At the hotel's own lounge bar, you can stop for a drink. 36820 square feet (3421 square metres) of event facilities include 20 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 20-minute walk of this 4.5-property class Downtown Chicago hotel include Lake Michigan and Chicago Riverwalk.

What's nearby

  • Michigan Avenue - 1 min walk - 0.1 km
  • Water Tower Place - 2 min walk - 0.2 km
  • 875 North Michigan Avenue - 2 min walk - 0.2 km
  • Northwestern Memorial Hospital - 5 min walk - 0.4 km
  • Museum of Contemporary Art Chicago - 5 min walk - 0.4 km

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 7 min walk
  • Chicago O'Hare International Airport (ORD) - 41 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Millennium Knickerbocker Lobby Bar - ‬2 min walk
  • ‪Cloudbar • 360 Chi•Ca•Go - ‬1 min walk
  • ‪Aster Hall - ‬1 min walk
  • ‪Doc B's Fresh Kitchen - ‬2 min walk

About this property

The Westin Michigan Avenue Chicago

The Westin Michigan Avenue Chicago offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 20 meeting rooms. Event space at this hotel measures 36820 square feet (3421 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury The Westin Michigan Avenue Chicago. For a fee, parking is available.

This 4.5-star Chicago hotel is smoke free.

  • 1 building
  • 752 guestrooms or units
  • 27 levels
  • 36820 sq ft of conference space
  • 3421 sq. m of conference space
  • Built in 1963
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin Michigan Avenue Chicago offers 752 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and a safe. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch LCD televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

In-room wired and wireless Internet access (Wi-Fi speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided once per stay.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body scrubs. The spa is open daily.

Similar properties

Exterior
Hilton Chicago/Magnificent Mile Suites
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.5 out of 5, Wonderful, 3,837 reviews
The price is AU$173
includes taxes & fees
4 Mar - 5 Mar
Hilton Chicago/Magnificent Mile Suites

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 79 per day)
  • Limited on-site valet parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 909 North

Things to do

  • 24-hour gym
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • 36,820 square feet of conference space

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1963
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • DVD player
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults and USD 10 to 30 for children
  • Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 19.95 per day (rates may vary)
  • Valet parking fee: USD 79 per day
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Chicago Avenue
Westin Michigan
Westin Michigan Avenue Chicago
Westin Michigan Hotel
Westin Michigan Hotel Chicago Avenue
Westin Michigan Avenue Chicago Hotel
The Westin Michigan Avenue Chicago Hotel Chicago
Westin Chicago
Westin Michigan Ave Hotel Chicago
Chicago Westin
The Westin Michigan Avenue Chicago Hotel
The Westin Michigan Avenue Chicago Chicago
The Westin Michigan Avenue Chicago Hotel Chicago

Frequently asked questions

What is the cancellation policy at The Westin Michigan Avenue Chicago?

The Westin Michigan Avenue Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Michigan Avenue Chicago?

As of 25 Feb 2026, prices found for a 1-night stay for 2 adults at The Westin Michigan Avenue Chicago on 5 Mar 2026 start from 224.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Michigan Avenue Chicago?

Yep, The Westin Michigan Avenue Chicago has covered valet parking for USD 79 per day.

Are there any beaches close to The Westin Michigan Avenue Chicago?

Yep, The Westin Michigan Avenue Chicago is a short 5-minute walk from Oak Street Beach. Fun beach activities include body boarding and sailing.

Is there a spa on site at The Westin Michigan Avenue Chicago?

Yep, there is an onsite spa at The Westin Michigan Avenue Chicago. You'll enjoy heaps of services like body scrubs and facials.

What makes The Westin Michigan Avenue Chicago a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Westin Michigan Avenue Chicago.

Does The Westin Michigan Avenue Chicago serve breakfast?

You bet, cooked-to-order brekkie is on offer weekdays between 6:00 AM and 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Westin Michigan Avenue Chicago?

No, The Westin Michigan Avenue Chicago does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Michigan Avenue Chicago?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Westin Michigan Avenue Chicago?

Check-in begins at 4:00 PM. Check-out time is noon.

The Westin Michigan Avenue Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 708 out of 1113 reviews
Rating 8 - Good. 243 out of 1113 reviews
Rating 6 - Okay. 90 out of 1113 reviews
Rating 4 - Poor. 37 out of 1113 reviews
Rating 2 - Terrible. 35 out of 1113 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jaysen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
everything was excellent
Stayed 1 night in Nov 2025

8/10 Good

Patrice

Travelled with family
Liked: Cleanliness, staff & service, amenities
Sufficient for our stay and a reasonable cost.
Stayed 3 nights in Nov 2025

4/10 Poor

Jeff

No TV working or Internet service, both requiring engineers in our room for an hour each. Token amount of points as compensation. This Hotel has definitely lost a step or two in quality as well
Stayed 4 nights in Nov 2025

2/10 Terrible

Kim

Stayed 2 nights in Nov 2025

10/10 Excellent

Robert Edward

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Great location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just slept there overnight.
Stayed 1 night in Nov 2025

6/10 Okay

Joseph Mario

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was small but cozy The resort fee is ridiculous! No pool, no nothing!
Stayed 1 night in Nov 2025

10/10 Excellent

Divyank

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was good
Stayed 1 night in Nov 2025

8/10 Good

Beth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and staff was very accommodating. Rooms were on the small side.
Stayed 1 night in Nov 2025

8/10 Good

Melanie

Stayed 5 nights in Nov 2025

10/10 Excellent

Benjamin

Stayed 2 nights in Nov 2025

10/10 Excellent

Cathleen

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t have breakfast. Just coffee from the Starbucks kiosk.
Stayed 1 night in Nov 2025

8/10 Good

Margaret

Stayed 1 night in Nov 2025

10/10 Excellent

Tom

Stayed 1 night in Jul 2025

8/10 Good

KATHY

Liked: Cleanliness, staff & service, amenities
Would stay again
Stayed 1 night in Nov 2025

8/10 Good

Hamod, EAST HILLS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Lauren

Business traveller
Liked: Cleanliness, staff & service, amenities
Loved it! Fabulous room. Amaaaaazing view. Perfect stay.
Stayed 4 nights in Oct 2025

6/10 Okay

James

Stayed 3 nights in Oct 2025

10/10 Excellent

Julie, Littleton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip! Will stay again.
Stayed 4 nights in Oct 2025

4/10 Poor

Kelly

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Started at Westin since my experience was always this was a higher end hotel. This hotel was tires. Dates, tires and just gross inside. Old tile, 90s decor and generally just not nice. Room service consisted of bringing food in paper bags. Just not worth the money.
Stayed 1 night in Oct 2025

10/10 Excellent

william, Tampa

Liked: Cleanliness, property conditions & facilities
location to everything
Stayed 4 nights in Oct 2025

10/10 Excellent

Nana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Oct 2025

10/10 Excellent

John, Edmonton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff all around. I will return.
Stayed 3 nights in Oct 2025

4/10 Poor

Jane

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The only reason to stay here is the location but there are plenty of other hotels around this location as well. The staff on the whole were very pleasant but some members were downright rude. The hotel is in dire need of a refurb and for the price per night, it is really difficult to justify staying here. We were overcharged so check your bill for double taxes and double resort fees - beware! The hotel charges $25 per day on top of charging you to stay there. We were given access to a Club Lounge as we were staying for 7 nights and had nothing included other than the room, but honestly the lounge is not somewhere you’d want to eat breakfast, drink the coffee or spend any time. Some of the staff there are absolutely lovely though. The rooms have literally no creature comforts in them. Empty fridge, coffee machine but no milk, no spoons and just paper cups, there’s also no vanity kit just soap in the bathroom…. Also a seemingly small thing but every guest remarked how annoying the lifts are! Everyone has to race to one tiny touch pad in the corner of the lift to input their floor before it shoots up. When you have 8 people in a lift it’s just frustrating. Overall I’d say this is a poor experience from the Westin. Most of the staff are trying their hardest to give guests a nice experience but the hotel is so old and tired and the Westin appears to have cut costs on some basic comforts you expect from a top hotel - especially one that charges us over $3,000 for one week!!
Stayed 7 nights in Oct 2025