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"The hotel was located conveniently next to a bus stop which made it very easy to get in and out of the city. The staff was fine, when we checked in a ... " More

By a verified traveller on Wed 08 Aug 2018

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Hotel Description

Hyatt Regency McCormick Place places you in the center of Chicago, connected to the convention center and within a short 5-minute stroll of McCormick Place and Wintrust Arena. Highlights at this hotel include 3 restaurants, 2 bars/lounges, and an indoor swimming pool.

You can enjoy flat-screen TVs with digital channels, and all 1258 rooms feature free WiFi, free wired Internet, and iPod docks. Refrigerators and room service make in-room dining convenient. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like bathrobes and designer toiletries. Additionally, coffee/tea makers, down comforters, and free newspapers are available. Weekly housekeeping is available.

The restaurant, Third Star Restaurant, is open for breakfast, brunch, lunch, and dinner. Arc Bar is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the 24-hour fitness center and sauna as well as access to bike rentals. 50000 square feet (4645 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Full breakfast is available. There's also valet parking, along with the convenience of a free casino shuttle.

Sights within a 20-minute walk of this 4-star South Loop hotel include Lakefront Trail and Soldier Field.

Room, Accessible (1 Queen and 1 Double Bed, with Shower)

Bed Count 1 Full Bed Maximum Occupancy 4 Max
AU$140* Per night/room 27 Feb. - 28 Feb.

Room, 1 King Bed, Accessible (with Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room (1 Queen Bed and 1 Double Bed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Accessible, Bathtub (1 Queen and 1 Double Bed)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hyatt Regency McCormick Place ratings based on 3 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Hyatt Regency McCormick Place

Everyone (3)
3 out of 5

Nice hotel with a stuffy room.

The hotel was located conveniently next to a bus stop which made it very easy to get in and out of the city. The staff was fine, when we checked in a trainee met us, she didn’t have all the answers to our questions but made every effort to find them and help us. Our room was on the 23rd floor with an acceptable view of the city. When we entered the room it had a smokey, stuffy feel to it as though it had been smoked in for years before we got there. The bathroom could have done with an upgrade or some maintenance too, they’re still using shower curtains, the bath faucet was loose, so was the door handle and the toilet paper holder was hanging off the wall. If you can get past the smell of cigarette smoke then it would be fine.

Posted by , from Sydney on 8 Aug. 2018

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Comment from Hotel Management

13 Aug. 2018 by -EW

Thank you for taking the time to share your feedback. We are sorry to hear about your room and will be sure to review with our Housekeeping Team. We truly hope for the opportunity to welcome you back for a better stay in the future.

1 out of 5

Close to convention centre but not up to standard

I stayed at this hotel when attending a convention with 42,000 people so hotel was full however that was excuse for my experience. I spent 6 nights in hotel. I arrived after 24 hours travelling from Australia at midnight. There was no-one in the hotel foyer to assist me. The taxi driver left my bags on kerb and it was beyond me to move them to the hotel. I went to desk and had total out for about minute before someone arrived at the desk. She told me there were no bell boys on at that hour but sent a cleaner out to rescue my luggage. After checking in at Over $600 a night , surprised to find that this did not include breakfast. No minibar in room so had to get room service to get a sparkling water. Sheets not changed for my 6 day visit. Floors never vacuumed fully. Empty toilet roll not refilled. Roll left on top. Stay away is my advice.

Posted by , from Melbourne on 12 Jun. 2018

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3 out of 5

A bit far from the action

Pros: The gym
Cons: see above
Location: see above
The hotel is attached to the convention centre which was why I chose it. However the general area is run down with little in the way of decent eateries and shops and could be dodgy when out at night. About 500m walk to metro station which could take you downtown ( 2 stops). The hotel gym was excellent and there was a good sized indoor pool. The room was a bit pricey for the standard of the hotel. The recliner chair in the room had stains on it and I did complain but nothing was done. The furniture was moderately scratched. I found that a bit disappointing. If I went again I would stay downtown.

Posted by on 22 Mar. 2018

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Comment from Hotel Management

22 Mar. 2018 by -EW

We're sorry to hear your stay was less than exceptional and do appreciate your feedback. We hope for the opportunity to welcome you back for a better stay in the future.

About the Hyatt Regency McCormick Place

Location 2233 S Martin Luther King Dr, Chicago, IL 60616

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge
  • Fitness facility
  • Health club
  • Indoor pool
  • Children's pool
  • Outdoor pool
  • Restaurant

The following facilities are closed on Friday and Saturday:

  • Fitness facility
  • Health club
  • Indoor pool
  • Children's pool
  • Outdoor pool
  • Restaurant
  • Bar/lounge

Property Features

Hyatt Regency McCormick Place offers its guests an indoor pool, a health club, and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 50000 square feet (4645 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a vending machine are also featured at the eco-friendly Hyatt Regency McCormick Place. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Chicago hotel.

  • 1258 guestrooms or units
  • 33 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • 50000 sq ft of conference space
  • 4645 sq m of conference space
  • Built in 1998
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Chicago Midway Airport (MDW) (15.6 km / 9.7 mi)
  • Train station: Chicago 27th Street Station (1.3 km / 0.8 mi)
  • Metro station: Cermak-McCormick Place Station (0.7 km / 0.5 mi)
  • Property shuttles: Free casino shuttle
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Hyatt Regency McCormick Place offers 1258 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests can enjoy full breakfast for a fee.

Third Star Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner.

Sixes & Eights - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open select days.

Arc Bar - This bar specializes in American cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Market - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 2 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests are required to pay for their stay on arrival with chip and PIN-enabled debit or credit cards.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This hotel accepts only chip-and-PIN credit cards for onsite payments. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 3
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 23 per person (approximately)
  • Self parking fee: USD 38 per night (in/out privileges)
  • Valet parking fee: USD 54 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt McCormick
  • Hyatt Regency McCormick
  • Hyatt Regency McCormick Place
  • Hyatt Regency McCormick Place Chicago
  • Hyatt Regency McCormick Place Hotel
  • Hyatt Regency McCormick Place Hotel Chicago
  • McCormick Hyatt
  • McCormick Hyatt Regency
  • McCormick Place Hyatt
  • McCormick Place Hyatt Regency
  • Hyatt Mccormick Place
  • Hyatt Regency McCormick Place Hotel
  • Hyatt Regency McCormick Place Chicago
  • Hyatt Regency McCormick Place Hotel Chicago

You should know

  • Up to 3 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.