6/10 Okay
Verified traveller
Travelled with family
28 Jan 2025
Liked: Cleanliness, staff & service, room comfort
good location in Lincoln Park
The rooms were a nice size. The location was great for our needs. The hotel can realy use an update/refresh. We have no issue with it being an older hotel, but this one is looking run down. We had 2 rooms for our family. We had to change 1 room bc the heat was not working and then in the new room, the toilet did not work well. It did not fill. Even after speaking to the front desk the toilet was"iffy". Our kids came to our room to use the toilet rather than clog their toilet.
There are old fashion steam radiators which can be briefly noisy at times when they fill. Unfortunately, that often happened in the middle of the night. At about 3am both rooms' radiators filled. They were not controlled by a thermostat but by the hotel overall. In addition, there was a little spot wall heater and a seperate AC unit. Rooms (our 2 rooms were on opposite side of the hall) over looked alleys, common for city hotels. But for one room... a spot light shined directly into the room at the bed 24/7. So the shade had to be pulled.
Front desk staff was very casual... no uniform or more fomal dress. We did not recognize the staff when we went to check out on Sunday am. She was dressed in sweats. They were friendly enough.
The location was really good for us in Lincoln Park. Easily walkable to family that live in tha area. You do not have much choice g for hotels in that area.
Verified traveller
Stayed 3 nights in Jan 2025