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The Willows Hotel

Property class: 3

Photo gallery for The Willows Hotel

A hotel room with a bed, a desk, a television, and a window with a view of buildings.
The Willows Hotel with a classical facade, arched windows, and a signboard.
A lobby with a reception desk, a green counter, a bar area, and a seating area with leather chairs.
A well-appointed lounge area with a fireplace, leather armchairs, and a checkered floor.
A dining area with four tables and chairs, each with a small plant. There are two framed artworks on the walls.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
The current price is AU$189
includes taxes & fees
7 Sept - 8 Sept

Explore the area

View map
555 W Surf St, Chicago, IL, 60657
  • Place, Lincoln Park
    ‪5 min walk‬
  • Place, Lincoln Park Zoo
    ‪3 min drive‬
  • Place, Wrigley Field
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a desk lamp, a ceiling fan, and a mirror.

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, two bedside lamps, a nightstand, a chair, a painting on the wall, and a bathroom visible through an open door.

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A hotel room with a brick wall, two armchairs, a small table with a plant, a bed with a white comforter, a desk with a lamp, and a ceiling fan.

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed (Small)

A hotel room with a bed, a desk, a chair, a wardrobe, a ceiling fan, and a window with a view.

Room, 1 Queen Bed (Small)

8.0 out of 10
Very good
(15 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a wardrobe, a ceiling fan, and a window with a view.

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Chicago

At The Willows Hotel you'll be 1 km (0.6 mi) from Lake Michigan and 2 km (1.2 mi) from Wrigley Field. Highlights at this boutique hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include coffee/tea in a common area, a fireplace in the lobby and luggage storage. .Attractions within a 10-minute drive of this 3-property class Lakeview hotel include Michigan Avenue and Chicago Riverwalk.

What's nearby

  • Lincoln Park - 5 min walk - 0.5 km
  • Vic Theatre - 14 min walk - 1.3 km
  • DePaul University-Lincoln Park - 19 min walk - 1.6 km
  • Lincoln Park Zoo - 3 min drive - 1.8 km
  • Wrigley Field - 4 min drive - 2.2 km

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Diversy Station - 11 min walk
  • Chicago O'Hare International Airport (ORD) - 48 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Galway Bay - ‬3 min walk
  • ‪Happy Lamb Hot Pot - ‬4 min walk
  • ‪Cesar's Killer Margaritas - ‬3 min walk
  • ‪The Crepe Shop - ‬3 min walk

About this property

The Willows Hotel

As a guest of The Willows Hotel, you'll find a vending machine, coffee/tea in common area, and concierge services. WiFi is free in public spaces. The boutique The Willows Hotel also features a fireplace in the lobby, complimentary use of a nearby fitness facility, and a front desk safe.

This 3-star Chicago hotel is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 4 levels
  • Built in 1906
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Fireplace in lobby
  • Lift
  • No smoking on site
The Willows Hotel offers 55 accommodations with minibars and complimentary bathrobes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

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City Suites Hotel
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  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Housekeeping
4.3 out of 5, Excellent, 1,005 reviews
The price is AU$189
includes taxes & fees
8 Sept - 9 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 26 per day)

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1906
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 26 per day (300 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and a first aid kit in all accommodation.

Property is also known as

Hotel Willows
Willows Chicago
Willows Hotel
Willows Hotel Chicago
The Willows Hotel Hotel
The Willows Hotel Chicago
The Willows Hotel Hotel Chicago

Frequently asked questions

What is the cancellation policy at The Willows Hotel?

The Willows Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Willows Hotel?

As of 6 Sept 2026, prices found for a 1-night stay for 2 adults at The Willows Hotel on 7 Sept 2026 start from AU$189, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Willows Hotel?

The closest beach to The Willows Hotel is North Avenue Beach (2.6 km).

Is there a free airport shuttle available at The Willows Hotel?

No, The Willows Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Willows Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Willows Hotel?

No, pets are not allowed.

The Willows Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 1017 reviews
Rating 8 - Good. 251 out of 1017 reviews
Rating 6 - Okay. 130 out of 1017 reviews
Rating 4 - Poor. 40 out of 1017 reviews
Rating 2 - Terrible. 25 out of 1017 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

carol

Love this property - great location, and very nice & helpful staff.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wondaful stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean room, amazing location.
Stayed 1 night in May 2026
Verified review

8/10 Good

Kerry

Liked: Cleanliness, staff & service, amenities
Fantastic location and helpful staff!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Nino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, location is convenient.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. The staff was incredibly nice and assisted me with directions.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this cute little hotel!! Close to lots of yummy restaurants and walking distance to Lincoln Park zoo and Wrigley.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small, but if you are just using it to sleep, it is great! Staff were friendly and present, lobby was inviting, and location was perfect.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent would stay again if I need to be in DePaul Lincoln village
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Anne Marie

Liked: Cleanliness, staff & service
Great location, great staff, comfy beds. Rooms and common areas are dated ...
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed are stay. Will definitely be back!!!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and my destination.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Daylynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful area/place to stay. Also, the staff is always there to make sure your stay is nothing but the best! We are looking forward to our next visit:)
Stayed 1 night in Apr 2026
Verified review

8/10 Good

McQuinn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location and the staff were incredibly helpful. The room was large and clean but slightly dated. If you are looking to stay in Lincoln Park, I highly recommend the Willows Hotel.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , excellent front desk staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is absolutely a hidden gem! Perfect neighborhood a perfect location so quiet so nice nearby parking that is very easy to reserve a spot
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very small room - no restaurant or bar on site. Very close to lots of shops.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, Great location!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was stellar and very helpful in assisting us with checking our bags before we checked into our room.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A warm and friendly Hotel nestled in The lincoln park suburb. A quiet enviroment and wlkable to many eateries and stores
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Shannon

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was very clean. But hotel is very old.
Stayed 2 nights in May 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness was actually pretty good. The building is a repurposed apartment building so room and layout could be better. Overall our stay was very pleasant. Close to small restaurants. Parking available in public parking building one block away.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff and very cleans rooms.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Maria Teresa Argimon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will absolutely come back! This charming, boutique hotel is the best kept secret.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Jan 2026

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