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Sofitel Chicago Magnificent Mile

4.5 star property
Luxury hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Sofitel Chicago Magnificent Mile

Bar (on property)
Property video
Exterior
Presidential Suite, 1 King Bed | Bathroom
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$339
includes taxes & fees
1 Feb - 2 Feb

Explore the area

View map
20 E Chestnut St, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, Water Tower Place
    ‪3 min walk‬
  • Place, Chicago Riverwalk
    ‪17 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Double Room, 2 Double Beds (Floors 6-32)

Premium bedding, in-room safe, individually decorated

Superior Double Room, 2 Double Beds (Floors 6-32)

9.4 out of 10
Exceptional
(26 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed (Floors 6-10)

Premium bedding, in-room safe, individually decorated

Classic Room, 1 King Bed (Floors 6-10)

9.4 out of 10
Exceptional
(93 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Separate bathtub and shower, designer toiletries, hair dryer, bathrobes

Classic Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed, Accessible

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed, Accessible

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Separate bathtub and shower, designer toiletries, hair dryer, bathrobes

Luxury Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Premium bedding, in-room safe, individually decorated

Suite, 1 Bedroom, Corner

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, 1 Bedroom

Signature Suite, 1 Bedroom

Signature Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Bathtub Grab Bars

City view

Superior Double Room, 2 Double Beds, Bathtub Grab Bars

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 1 King Bed (Floors 22-32)

Separate bathtub and shower, designer toiletries, hair dryer, bathrobes

Luxury Room, 1 King Bed (Floors 22-32)

8.6 out of 10
Excellent
(26 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Floors 11-21)

Premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed (Floors 11-21)

9.4 out of 10
Exceptional
(31 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner (Prestige)

Premium bedding, in-room safe, individually decorated

Suite, 1 Bedroom, Corner (Prestige)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Magnifique Suite 1 King, 1 Sofabed

Premium bedding, in-room safe, individually decorated

Magnifique Suite 1 King, 1 Sofabed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Hilton Grand Vacations Club Chicago Magnificent Mile

Downtown Chicago
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 335 reviews
The price is AU$281
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12 Jan - 13 Jan
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About the area

Chicago

A luxury stay in the heart of Chicago awaits you at Sofitel Chicago Magnificent Mile. Within a 5-minute stroll you'll find Michigan Avenue and Chicago Riverwalk within a 20-minute walk. Highlights at this Art Deco hotel include a restaurant, a 24-hour gym and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Added amenities include a 24-hour business centre and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .With a stay at this 4.5-property class Downtown Chicago hotel, you'll be 2.6 km (1.6 mi) from Grant Park and 4.7 km (2.9 mi) from Soldier Field.

What's nearby

  • State Street - 2 min walk - 0.2 km
  • Michigan Avenue - 2 min walk - 0.2 km
  • Water Tower Place - 3 min walk - 0.3 km
  • 875 North Michigan Avenue - 5 min walk - 0.4 km
  • Chicago Riverwalk - 17 min walk - 1.5 km

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 3 min walk
  • Chicago O'Hare International Airport (ORD) - 37 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Chick-fil-A - ‬2 min walk
  • Brass Tack
  • ‪Epic Burger - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Sofitel Chicago Magnificent Mile

Luxury hotel with 24-hour fitness centre and 24-hour business centre
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury Sofitel Chicago Magnificent Mile. Parking is available for a fee.

This Art Deco Chicago hotel is smoke free.

  • 415 guestrooms or units
  • 32 levels
  • Conference rooms
  • Built in 2002
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sofitel Chicago Magnificent Mile offers 415 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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4.7 out of 5, Exceptional, 1,153 reviews
The price is AU$409
includes taxes & fees
19 Jan - 20 Jan
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 85 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 27 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (104 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 32 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per night
  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room bottled water
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 27.00 to 40.00 per person
  • Valet parking fee: USD 85.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Chicago Tower
Sofitel Chicago Water Tower
Sofitel Water
Sofitel Water Hotel
Sofitel Water Hotel Chicago Tower
Chicago Sofitel
Sofitel Chicago Water Hotel
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Water Tower Hotel Chicago
Sofitel Chicago Water Tower Hotel
Sofitel Water Tower Hotel
Sofitel Water Tower
Sofitel Chicago Magnificent Mile Hotel
Sofitel Hotel
Sofitel Chicago Magnificent Mile Hotel
Sofitel Chicago Magnificent Mile Chicago
Sofitel Chicago Magnificent Mile Hotel Chicago

Frequently asked questions

What is the cancellation policy at Sofitel Chicago Magnificent Mile?

Sofitel Chicago Magnificent Mile offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel Chicago Magnificent Mile?

As of 6 Jan 2026, prices found for a 1-night stay for 2 adults at Sofitel Chicago Magnificent Mile on 1 Feb 2026 start from AU$295.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofitel Chicago Magnificent Mile?

Yep, Sofitel Chicago Magnificent Mile has valet parking with in/out privileges for USD 85.00 per day.

Are there any beaches close to Sofitel Chicago Magnificent Mile?

Yep, Sofitel Chicago Magnificent Mile is a short 10-minute walk from Oak Street Beach.

What makes Sofitel Chicago Magnificent Mile a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Sofitel Chicago Magnificent Mile.

Does Sofitel Chicago Magnificent Mile serve breakfast?

Sure does, cooked-to-order brekkie is on offer daily from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Sofitel Chicago Magnificent Mile?

No, Sofitel Chicago Magnificent Mile does not offer an airport shuttle service.

Is there a bar or restaurant at Sofitel Chicago Magnificent Mile?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sofitel Chicago Magnificent Mile?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sofitel Chicago Magnificent Mile?

Dogs are welcome at Sofitel Chicago Magnificent Mile, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Sofitel Chicago Magnificent Mile Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1843 out of 2305 reviews
Rating 8 - Good. 263 out of 2305 reviews
Rating 6 - Okay. 92 out of 2305 reviews
Rating 4 - Poor. 58 out of 2305 reviews
Rating 2 - Terrible. 49 out of 2305 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Stayed 1 night in Sep 2025

10/10 Excellent

Omar

Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Hotel room had a great view
Stayed 1 night in Oct 2025

4/10 Poor

Kristi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff was not accommodating about early check in. Bartender was rude
Stayed 1 night in Oct 2025

8/10 Good

Nila, Wheaton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The attention to detail of overall service was lacking from our prior experience with the Sofitel in Chicago and LA.
Stayed 7 nights in Sep 2025

10/10 Excellent

Michela

Stayed 2 nights in Sep 2025

10/10 Excellent

Concepcion

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, quiet, shopping, walkable, convenient, easy parking, dining options
Stayed 1 night in Sep 2025

10/10 Excellent

Betsy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Fahad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will come again
Stayed 1 night in Sep 2025

10/10 Excellent

Roberto

Stayed 2 nights in Sep 2025

10/10 Excellent

Patrycja, Schaumburg

Stayed 1 night in Sep 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was amazing. Surrounding area was good too.
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Stayed 5 nights in Sep 2025

10/10 Excellent

Timothy, London

Stayed 1 night in Sep 2025

10/10 Excellent

Katarzyna, Shoreview

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2025

10/10 Excellent

Samuel, Hartford

Stayed 2 nights in Sep 2025

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Marc

Stayed 4 nights in Sep 2025

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Good views. Close to Michigan Ave.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sushaun

Liked: Staff & service, amenities, property conditions & facilities
Everything was spectacular! They made my birthday amazing
Stayed 2 nights in Sep 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and and sound proof ! Which is very important to me . What is ECO friendly? I wish Expedia would stop asking that ! I saw a few pets there . I want to give a special tanks to OB who was great with , and an all around good person . Also thanks to Guhlam , Gabe , and Ulysses for a great stay in the hotel ! Byron
Stayed 5 nights in Sep 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Chicago location …have stayed here quite a few times and always great!
Stayed 1 night in Sep 2025

10/10 Excellent

Mailisa

Liked: Staff & service, property conditions & facilities, room comfort
When we checked in there was evidence of a previous stay. This was quickly resolved when we reported it. Our housekeepers went above and beyond afterwards. We had an incident unrelated to the hotel and they helped us out quickly and with care. I will always stay at Sofitel when I visit Chicago!
Stayed 3 nights in Sep 2025

10/10 Excellent

Rida

Stayed 2 nights in Sep 2025