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Congress Plaza Hotel

3.5 star property
Hotel with 2 restaurants, steps from Columbia College Chicago

Photo gallery for Congress Plaza Hotel

Banquet hall
Standard Suite, 1 King Bed, Lake View, Lakeside
Junior Suite, City View | Living area
Lobby
Exterior detail

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Bar
  • 24/7 front desk
The current price is AU$321
includes taxes & fees
4 Aug - 5 Aug

Explore the area

Map
520 South Michigan Avenue, Chicago, IL, 60605
  • Art Institute of Chicago
    ‪8 min walk‬
  • Millennium Park
    ‪9 min walk‬
  • Grant Park
    ‪16 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

7.8 out of 10
Good
(48 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

Junior Suite, City View

Junior Suite, City View

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Lake View, Lakeside

Standard Suite, 1 King Bed, Lake View, Lakeside | Living room

Standard Suite, 1 King Bed, Lake View, Lakeside

8.6 out of 10
Excellent
(19 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 50 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(123 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

7.6 out of 10
Good
(62 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 1 King Bed, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(176 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 23 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

7.8 out of 10
Good
(454 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Lake View

8.0 out of 10
Very good
(113 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 23 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.8 out of 10
Good
(477 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Chicago

Congress Plaza Hotel puts you in the heart of Chicago, within steps of Auditorium Building and Theatre and Columbia College Chicago. Highlights at this hotel include 2 restaurants and 2 bars/lounges. .Tavern Tap is open for breakfast. Tavern Tap is the hotel's own sports bar. 50000 square feet (4645 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Full breakfast is available at weekends between 6:30 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a short walk of this Downtown Chicago hotel include Museum of Contemporary Photography and Spertus Institute of Jewish Studies.

What's nearby

  • Art Institute of Chicago - 8 min walk - 0.7 km
  • Millennium Park - 9 min walk - 0.8 km
  • Michigan Avenue - 13 min walk - 1.1 km
  • Grant Park - 16 min walk - 1.4 km
  • Chicago Riverwalk - 19 min walk - 1.6 km

Getting around

  • Chicago Van Buren Street Station - 2 min walk
  • Harrison Station - 5 min walk
  • Chicago O'Hare International Airport (ORD) - 37 min drive

Restaurants

  • ‪The Lounge At Congress Hotel - ‬2 min walk
  • ‪Fontano's Subs - ‬3 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Grant Park Bistro - ‬5 min walk
  • ‪Epic Burger - ‬4 min walk

About this property

Congress Plaza Hotel

Hotel with 2 restaurants, steps from Columbia College Chicago
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 50000 square feet (4645 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Congress Plaza Hotel. For a fee, parking is available.

This Chicago hotel is smoke free.

  • 870 guestrooms or units
  • 14 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 50000 sq ft of conference space
  • 4645 sq. m of conference space
  • Built in 1893
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Congress Plaza Hotel offers 870 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Hindi, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 62 per night)

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 14 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1893
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16 to 23 for adults and USD 12 to 18 for children
  • Uncovered self-parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Frequently asked questions

What is the cancellation policy at Congress Plaza Hotel?

Congress Plaza Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Congress Plaza Hotel?

As of 19 July 2025, prices found for a 1-night stay for 2 adults at Congress Plaza Hotel on 4 Aug 2025 start from AU$320.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Congress Plaza Hotel?

Yep, Congress Plaza Hotel has an uncovered self car park for USD 62.00 per night.

Are there any beaches close to Congress Plaza Hotel?

The closest beach to Congress Plaza Hotel is Ohio Street Beach (2.3 km).

Are there hot tubs in the rooms at Congress Plaza Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Congress Plaza Hotel serve breakfast?

You bet, full breakfast is offered at weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Congress Plaza Hotel?

No, Congress Plaza Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Congress Plaza Hotel?

Yep, Congress Plaza Hotel has 2 restaurants.

What time are check-in & check-out at Congress Plaza Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Congress Plaza Hotel?

No, only service animals are allowed.

Congress Plaza Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 3810 out of 8874 reviews
Rating 8 - Good. 2436 out of 8874 reviews
Rating 6 - Okay. 1360 out of 8874 reviews
Rating 4 - Poor. 704 out of 8874 reviews
Rating 2 - Terrible. 564 out of 8874 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

LuTisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room gave a homey feeling
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

asia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Zamaya

Liked: Staff & service
Disliked: Property conditions & facilities
I rated the service high due to Steve, the bell person, he is friendly, helpful and very good at his job. The rooms are small, not up to date and not the cleanest. There was hair on the towels, in the shower. I do clean the shower and things when I arrive but it is still unsettling the hair wasn’t noticed. There wasn’t a lot of counter space in the bathroom which is not preferred. The person who checked me in was having a bad day or something they just set a paper in front of me and I was to assume what was needed until they finally told me a signature was needed.
Stayed 2 nights in Apr 2025

6/10 Okay

Mariah

Travelled with group
Liked: Cleanliness
A darling vintage hotel, with vintage charm. Everything felt… a little rundown. But nothing extreme. You could tell they were updating the property in chunks. Our room had a fan, but no AC. During the summer, this would be a nightmare. But it was 40° at night while we were here, and the windows crack.
Stayed 1 night in Apr 2025

6/10 Okay

Ross

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Propert is near Lake Michigan and walkable to Blue/Red lines. However, room was so hot, could not adjust temperature in the room so you’re at the mercy of the weather. Had to open our windows at night which didn’t help much but also created so much noise from traffic outside. The last night the staff came to room voluntarily to give us a fan due to excessive heat and temperature outside was only in low 60s. Otherwise convenient and cheap, just uncomfortable sleeping conditions.
Stayed 3 nights in Apr 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Victoria

Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Travelled with family
Liked: Amenities
I like that it’s downtown and the view is really pretty
Stayed 3 nights in Apr 2025

10/10 Excellent

Noemi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vintage and excellent customer service.
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Oliver

Stayed 3 nights in Apr 2025

10/10 Excellent

SaBreea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
A good location for Auditorium performances.
Stayed 1 night in Apr 2025

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegance and Comfort

The location, ambiance, cleanliness, and service were all outstanding. Loved our time there.
Stayed 2 nights in Apr 2025

8/10 Good

Kennedy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Brenda

Liked: Cleanliness, staff & service, amenities
Great views fast elevator. Didn't like that the temperature of the room could not be controlled it was super hot. Other than this hotel is great.
Stayed 1 night in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Alena

Stayed 3 nights in Apr 2025

4/10 Poor

Whitney

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very old and my room did not have AC
Stayed 2 nights in Mar 2025

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favorite

I’ve stayed here many times throughout the years. Beautiful view of Buckingham fountain. Short walk to Osaka Sushi for an Udon noodle bowl. We will walk to the Contemporary Museum of Art today. Just a joyous stay at Congress Plaza
Stayed 1 night in Apr 2025

6/10 Okay

Mary

Stayed 2 nights in Apr 2025

10/10 Excellent

Imelda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect, very convenient considering we went to the hwassa concert right across the street at the auditorium. Will definitely be staying here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Historic Hotel Kept Well and Very Clean

Our room was very clean, and the bathroom as well. Everything was in great condition considering the age of the property. It is a beautiful building. Great location and helpful staff. Would recommend.
Stayed 5 nights in Apr 2025