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Congress Plaza Hotel

3.5-star property
520 South Michigan Avenue, Chicago, IL 1800 796 370
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3.9 out of 5
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See all 8 Wotif Reviews

"What an amazing piece of history! Definitely our new “go-to” accommodation in Chicago. " More

By a verified traveller on Wed 24 Jul 2019

Points Of Interest

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Hotel Description

Congress Plaza Hotel puts you in the heart of Chicago, within steps of Auditorium Building and Theatre and Columbia College Chicago. Highlights at this hotel include 2 restaurants and 2 bars/lounges.

TVs with cable channels are featured in all 870 rooms, and you can enjoy free WiFi, free wired Internet, and coffee/tea makers. In-room dining is easy with amenities like refrigerators and room service. Nice touches include soaking tubs and free toiletries. Safes, hair dryers, and phones are also available.

Tavern Tap is open for breakfast. Tavern Tap is the hotel's own sports bar. 50000 square feet (4645 square meters) of event facilities include conference space, and other business amenities include a business center. Added amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. Full breakfast is available on weekends between 6:30 AM and 11:00 AM. There's also the convenience of valet parking.

Places within a short walk of this 3.5-star The Loop hotel include Museum of Contemporary Photography and Fine Arts Building.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Lake View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Suite, 1 King Bed, Lakeside

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Congress Plaza Hotel ratings based on 8 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Congress Plaza Hotel

Everyone (7)
5 out of 5
What an amazing piece of history! Definitely our new “go-to” accommodation in Chicago.

Posted by on 24 Jul. 2019

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Comment from Hotel Management

24 Jul. 2019 by Congress Plaza Hotel and Convention Center

Thank you for choosing The Congress Plaza Hotel, we look forward to hosting you for a future stay!

4 out of 5
Lovely hotel, lots of character, lobby is beautiful. The staff were great. The water takes a good 10 mins to heat up, and the halls smell pretty bad. But the room was great, clean and comfortable. It didn’t hurt that the tv show Chicago Fire was being shot outside our window either ;) Wouldn’t hesitate to recommend this hotel :)

Posted by on 12 Dec. 2018

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2 out of 5
Hotel is extremely old and very run down. Staff were rude upon checkin and we even weren't given fresh towles at one point.

Posted by , from Australia on 2 Oct. 2018

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5 out of 5
Fantastic position and glamorous interior; definitely for history devotees

Posted by , from Sydney Australia on 14 Sep. 2018

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5 out of 5

Posted by on 24 Jul. 2018

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3 out of 5

Great location but tired

Hotel seems very old and due for an update. However, easy check in and room was very clean.

Posted by on 19 Oct. 2017

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4 out of 5

Good hotel in good area of city

Good hotel & close to restaurants & transportation Staff very helpful did have small maintenance issue with toilet which was fixed very promptly. Would recommend this hotel to other travellers

Posted by , from New Zealand on 11 Oct. 2017

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3 out of 5
Good location. Close to transport. Staff pleasant and helpful. We were in a small Anex of the hotel which was quite dated and in need of some work. Okay as a budget hotel for a few nights.

Posted by on 30 Sep. 2017

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About the Congress Plaza Hotel

Location 520 South Michigan Avenue, Chicago, IL 60605

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite business center. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 50000 square feet (4645 square meters) and includes conference space. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Congress Plaza Hotel. For a fee, parking is available. This 3.5-star Chicago hotel is smoke free.

  • 870 guestrooms or units
  • 14 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 50000 sq ft of conference space
  • 4645 sq m of conference space
  • Built in 1893
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: O'Hare Intl. Airport (ORD) (31.2 km / 19.4 mi)
  • Train station: Chicago Van Buren Street Station (0.4 km / 0.2 mi)
  • Metro station: Harrison Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Congress Plaza Hotel offers 870 accommodations with safes and coffee/tea makers. Premium cable television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Deep soaking tub
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekends from 6:30 AM and 11:00 AM.

Tavern Tap - This sports bar serves breakfast only.

Tavern Tap - Onsite sports bar. Open select days.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 23 for adults, USD 12 and USD 18 for children (approximately)
  • Self parking fee: USD 46.00 per night (in/out privileges)
  • Valet parking fee: USD 52.00 per night (in/out privileges)
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Congress Hotel
  • Congress Hotel Plaza
  • Congress Plaza
  • Congress Plaza Chicago
  • Congress Plaza Hotel
  • Congress Plaza Hotel Chicago
  • Hotel Congress Plaza
  • Plaza Congress Hotel
  • Congress Hotel Chicago
  • Congress Plaza Hotel Hotel
  • Congress Plaza Hotel Chicago
  • Congress Plaza Hotel Hotel Chicago

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.