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Congress Plaza Hotel

3.5 star property

Photo gallery for Congress Plaza Hotel

Lobby
Banquet hall
Exterior detail
Junior Suite, City View | City view
2 restaurants, breakfast served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available
  • Business services
The current price is AU$222
includes taxes & fees
26 May - 27 May

Explore the area

View map
520 South Michigan Avenue, Chicago, IL, 60605
  • Place, Auditorium Building and Theatre
    ‪2 min walk‬
  • Place, State Street
    ‪3 min walk‬
  • Place, Millennium Park
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(231 reviews)
  • Lake view
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Lake View, Lakeside

Standard Suite, 1 King Bed, Lake View, Lakeside | Living room

Standard Suite, 1 King Bed, Lake View, Lakeside

8.6 out of 10
Excellent
(22 reviews)
  • Lake view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Suite

  • Sleeps 6

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.8 out of 10
Good
(572 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

7.8 out of 10
Good
(504 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Lake View

8.0 out of 10
Very good
(132 reviews)
  • Lake view
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

7.8 out of 10
Good
(73 reviews)
  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

7.8 out of 10
Good
(59 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(161 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Lakefront Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Lakefront Suite

  • Sleeps 2

View all photos for Accessible Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible Room

  • Sleeps 4

View all photos for Standard Queen Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Queen Room

  • Sleeps 2

View all photos for Standard King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard King Room

  • Sleeps 2

View all photos for King Room with Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Room with Lake View

  • Sleeps 2

View all photos for Standard Two Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Two Double Room

  • Sleeps 4

View all photos for Two Double Room with Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two Double Room with Lake View

  • Sleeps 4

View all photos for Junior Suite, City View

Junior Suite, City View

Junior Suite, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Suite

  • Sleeps 2

View all photos for Suite with City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite with City View

  • Sleeps 2

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About the area

Chicago

Congress Plaza Hotel puts you in the heart of Chicago, within steps of Auditorium Building and Theatre and Columbia College Chicago. Highlights at this hotel include 2 restaurants and 2 bars/lounges. .Tavern Tap is open for breakfast. Tavern Tap is the hotel's own sports bar. 50000 square feet (4645 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Full breakfast is available at weekends between 6:30 AM and 11:00 AM. There's also the convenience of self parking. .Places within a short walk of this 3.5-property class Downtown Chicago hotel include Museum of Contemporary Photography and Spertus Institute of Jewish Studies.

What's nearby

  • Auditorium Building and Theatre - 2 min walk - 0.2 km
  • Columbia College Chicago - 2 min walk - 0.2 km
  • State Street - 3 min walk - 0.3 km
  • Buckingham Fountain - 6 min walk - 0.6 km
  • Millennium Park - 9 min walk - 0.8 km

Getting around

  • Chicago Van Buren Street Station - 2 min walk
  • Harrison Station - 5 min walk
  • Chicago O'Hare International Airport (ORD) - 37 min drive

Restaurants

  • ‪Epic Burger - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Fontano's Pizza and Subs - ‬3 min walk
  • ‪Maharaj Indian Grill - ‬5 min walk
  • ‪Lao Sze Chuan - ‬4 min walk

About this property

Congress Plaza Hotel

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 50000 square feet (4645 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Congress Plaza Hotel. For a fee, parking is available.

This 3.5-star Chicago hotel is smoke free.

  • 870 guestrooms or units
  • 14 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 50000 sq ft of conference space
  • 4645 sq. m of conference space
  • Built in 1893
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Congress Plaza Hotel offers 870 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Chicago hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 62 per night)
  • Limited on-site self parking

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 14 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1893
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in fee: USD 49.00

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: USD 59.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16 to 23 for adults and USD 12 to 18 for children
  • Uncovered self-parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Congress Hotel

Congress Hotel Plaza

Congress Plaza

Congress Plaza Chicago

Congress Plaza Hotel

Congress Plaza Hotel Chicago

Hotel Congress Plaza

Plaza Congress Hotel

Congress Hotel Chicago

Congress Plaza Hotel Hotel

Congress Plaza Hotel Chicago

Congress Plaza Hotel Hotel Chicago

Frequently asked questions

What is the cancellation policy at Congress Plaza Hotel?

Congress Plaza Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Congress Plaza Hotel?

As of 17 May 2026, prices found for a 1-night stay for 2 adults at Congress Plaza Hotel on 26 May 2026 start from AU$222, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Congress Plaza Hotel?

Yep, Congress Plaza Hotel has an uncovered self car park for USD 62.00 per night. A self car park is also available, for a fee.

Are there any beaches close to Congress Plaza Hotel?

The closest beach to Congress Plaza Hotel is Ohio Street Beach (2.3 km).

Are there hot tubs in the rooms at Congress Plaza Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Congress Plaza Hotel serve breakfast?

You bet, full breakfast is offered at weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Congress Plaza Hotel?

No, Congress Plaza Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Congress Plaza Hotel?

Yep, Congress Plaza Hotel has 2 restaurants.

What time are check-in & check-out at Congress Plaza Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Congress Plaza Hotel?

No, only service animals are allowed.

Congress Plaza Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 4567 out of 10139 reviews
Rating 8 - Good. 2663 out of 10139 reviews
Rating 6 - Okay. 1553 out of 10139 reviews
Rating 4 - Poor. 741 out of 10139 reviews
Rating 2 - Terrible. 615 out of 10139 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Margo

Stayed 2 nights in Feb 2026

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay for the most part. Room was clean and location was convenient. The only problem was there was no way to control the thermostat and it was EXTREMELY hot. They did provide a fan to us and offered to crack the window for us, they dropped one fan off but did not open the window so it was still very hot.
Stayed 1 night in Feb 2026

6/10 Okay

Samantha

Travelled with partner
Liked: Amenities
Overall, experience was great! Hotel is in a great area and close to tourist attractions. There is a parking lot located behind the hotel for your car that unfortunately cost $62 a night. Room was a little outdated and muggy. Staff was accommodating. Would stay here again.
Stayed 2 nights in Feb 2026

10/10 Excellent

Gerald

Stayed 7 nights in Feb 2026

8/10 Good

Lamaya

Stayed 2 nights in Feb 2026

6/10 Okay

Amelia

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was very small compared to pictures and the heater was extremely loud. The walls were so thin our neighbor was screaming on the phone all day for our entire stay. The location was great and the staff seemed nice enough. This was our second time staying here but we much preferred the first. Don’t know if we will return after this experience :(
Stayed 2 nights in Feb 2026

2/10 Terrible

angela

Disliked: Staff & service, amenities
no tv power in the room no outlets where working even didnt turn one i couldn’t charge my phone the shower was super small no hot water i couldn’t even shower the shower felt like it was gonna fall to the next room no microwave i ask for a lake view didnt get that either tv in living room channels where frozen need smart tvs
Stayed 2 nights in Feb 2026

10/10 Excellent

Benjamin

Stayed 1 night in Feb 2026

10/10 Excellent

Jake

Stayed 1 night in Jan 2026

6/10 Okay

Ekua

Travelled with group
Disliked: Property conditions & facilities
Rooms are full of rust and the overall cleanliness of the rooms/hallways is questionable. Nice staff though
Stayed 1 night in Feb 2026

8/10 Good

PradeepKumar

Stayed 1 night in Feb 2026

8/10 Good

Robert

Stayed 1 night in Feb 2026

4/10 Poor

Maria

Travelled with family
Disliked: Cleanliness, staff & service
The parking is $63 overnight. You cannot leave the hotel after you’ve paid your parking or you have to pay again. The faucet water barely runs out. No trash can any where in the room. Breakfast is not free
Stayed 1 night in Feb 2026

4/10 Poor

Alexander

Liked: Cleanliness
Disliked: Staff & service, amenities
Tv wasn’t working right blanket had spots on it and toilet was working right had to flush 2 to 3 time to get to go down the room next to me was loud music every morning i didn’t want to spend any time in the room
Stayed 3 nights in Feb 2026

6/10 Okay

Ulices

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Room view was incredible (10th floor), clean. Staff was accommodating and friendly. The only issues were no ice on 10th floor and no hot water for 2 days. Cold showers in the winter is just unacceptable.
Stunning view night and day!
Stayed 3 nights in Feb 2026

8/10 Good

Pedro - Nicole, Bloomfield

Travelled with partner
Liked: Cleanliness
Very clean rooms , some sides have great views on upper floors.
Stayed 2 nights in Feb 2026

10/10 Excellent

Gerald

Stayed 7 nights in Feb 2026

8/10 Good

Kaden

Liked: Cleanliness, property conditions & facilities
Overall pretty great other than no microwave
Stayed 1 night in Feb 2026

10/10 Excellent

steve

Stayed 1 night in Nov 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Room was nice and clean. Hotel had a fantastic classic look and feel. Perfect place to stay for shows at the Auditorium theater across the street. It's a very old building so the heating and hot water situation is a little off compared to newer hotels but nothing that would deter me from staying there again for a show. It has a nice bar on the 1st floor that could use more than one bartender when there are shows scheduled at the Auditorium. Bartender was great, but needed some help with a bar full of patrons.
Stayed 1 night in Feb 2026

4/10 Poor

Andre

Travelled with group
Liked: Cleanliness
The first room I had had an issue with the door unable to shut properly. The lock was unable to operationally lock the door and I felt unsafe. The other room I got it replaced with had a separate issue where the door doesn't close properly requiring force to close it securely. I would appreciate if there was at least a sign saying so and that these issues get fixed immediately.
Stayed 2 nights in Feb 2026

6/10 Okay

Xenia

Travelled with group
The room was clean but really hot in the night. The staff was friendly and helpful. The free breakfast was poor and the options on the card to expensive compared to when you eat outside.
Stayed 2 nights in Feb 2026

10/10 Excellent

simin

Stayed 1 night in Feb 2026

10/10 Excellent

Ian

Stayed 2 nights in Feb 2026

6/10 Okay

Jose

Travelled with partner
Disliked: Amenities, property conditions & facilities
Renovation
Stayed 1 night in Nov 2025