Congress Plaza Hotel

3.5 star property

Photo gallery for Congress Plaza Hotel

Lobby
2 restaurants, breakfast served
Junior Suite, City View | City view
Exterior detail
Banquet hall

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available
  • Business services
The current price is AU$219
includes taxes & fees
11 May - 12 May

Explore the area

View map
520 South Michigan Avenue, Chicago, IL, 60605
  • Place, Auditorium Building and Theatre
    ‪2 min walk‬
  • Place, Columbia College Chicago
    ‪2 min walk‬
  • Place, Millennium Park
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

Standard Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(230 reviews)
  • Lake view
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Standard Suite, 1 King Bed, Lake View, Lakeside

8.6 out of 10
Excellent
(22 reviews)
  • Lake view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Suite

  • Sleeps 6

Standard Room, 1 King Bed

7.8 out of 10
Good
(571 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds

7.8 out of 10
Good
(504 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Lake View

8.0 out of 10
Very good
(132 reviews)
  • Lake view
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Family Suite

7.8 out of 10
Good
(73 reviews)
  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Standard Room, 2 Double Beds, Accessible

7.8 out of 10
Good
(59 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(161 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Lakefront Suite

  • Sleeps 2

Accessible Room

  • Sleeps 4

Standard Queen Room

  • Sleeps 2

Standard King Room

  • Sleeps 2

King Room with Lake View

  • Sleeps 2

Standard Two Double Room

  • Sleeps 4

Two Double Room with Lake View

  • Sleeps 4

Junior Suite, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Suite

  • Sleeps 2

Suite with City View

  • Sleeps 2

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About the area

Chicago

Congress Plaza Hotel puts you in the heart of Chicago, within steps of Auditorium Building and Theatre and Columbia College Chicago. Highlights at this hotel include 2 restaurants and 2 bars/lounges. .Tavern Tap is open for breakfast. Tavern Tap is the hotel's own sports bar. 50000 square feet (4645 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Full breakfast is available at weekends between 6:30 AM and 11:00 AM. There's also the convenience of self parking. .Places within a short walk of this 3.5-property class Downtown Chicago hotel include Museum of Contemporary Photography and Spertus Institute of Jewish Studies.

What's nearby

  • Auditorium Building and Theatre - 2 min walk - 0.2 km
  • Columbia College Chicago - 2 min walk - 0.2 km
  • State Street - 3 min walk - 0.3 km
  • Buckingham Fountain - 6 min walk - 0.6 km
  • Millennium Park - 9 min walk - 0.8 km

Getting around

  • Chicago Van Buren Street Station - 2 min walk
  • Harrison Station - 5 min walk
  • Chicago O'Hare International Airport (ORD) - 37 min drive

Restaurants

  • ‪Epic Burger - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Fontano's Pizza and Subs - ‬3 min walk
  • ‪Maharaj Indian Grill - ‬5 min walk
  • ‪Lao Sze Chuan - ‬4 min walk

About this property

Congress Plaza Hotel

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 50000 square feet (4645 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Congress Plaza Hotel. For a fee, parking is available.

This 3.5-star Chicago hotel is smoke free.

  • 870 guestrooms or units
  • 14 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 50000 sq ft of conference space
  • 4645 sq. m of conference space
  • Built in 1893
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Congress Plaza Hotel offers 870 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Chicago hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 62 per night)
  • Limited on-site self parking

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 14 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1893
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16 to 23 for adults and USD 12 to 18 for children
  • Uncovered self-parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Frequently asked questions

What is the cancellation policy at Congress Plaza Hotel?

Congress Plaza Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Congress Plaza Hotel?

As of 10 May 2026, prices found for a 1-night stay for 2 adults at Congress Plaza Hotel on 11 May 2026 start from AU$219, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Congress Plaza Hotel?

Yep, Congress Plaza Hotel has an uncovered self car park for USD 62.00 per night. A self car park is also available, for a fee.

Are there any beaches close to Congress Plaza Hotel?

The closest beach to Congress Plaza Hotel is Ohio Street Beach (2.3 km).

Are there hot tubs in the rooms at Congress Plaza Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Congress Plaza Hotel serve breakfast?

You bet, full breakfast is offered at weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Congress Plaza Hotel?

No, Congress Plaza Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Congress Plaza Hotel?

Yep, Congress Plaza Hotel has 2 restaurants.

What time are check-in & check-out at Congress Plaza Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Congress Plaza Hotel?

No, only service animals are allowed.

Congress Plaza Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 4579 out of 10195 reviews
Rating 8 - Good. 2687 out of 10195 reviews
Rating 6 - Okay. 1564 out of 10195 reviews
Rating 4 - Poor. 743 out of 10195 reviews
Rating 2 - Terrible. 622 out of 10195 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Decent staff, the room was very clean and modern the tv could of been a little bigger tho other than that 10/10
Stayed 4 nights in Jan 2026

10/10 Excellent

Amy

Stayed 2 nights in Jan 2026

6/10 Okay

Jill, Elk River

Travelled with family
It’s an okay hotel. Steve, the front door attendant was very kind and helpful!
Stayed 1 night in Feb 2026

8/10 Good

Javier

Stayed 3 nights in Jan 2026

8/10 Good

Maria

Stayed 3 nights in Jan 2026

8/10 Good

Ray

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Good location for many activities. Room was good but less than great.
Stayed 2 nights in Feb 2026

8/10 Good

Andrea

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room, but the walls between rooms are paper thin - could hear the tv and conversations next door.
Stayed 2 nights in Feb 2026

8/10 Good

George

Liked: Cleanliness, property conditions & facilities
The bed was very comfortable. I enjoyed the spacious lobby and the history of the building. My room was practical and comfortable
Stayed 2 nights in Feb 2026

2/10 Terrible

Aldina, La Grange

Travelled with family, Business traveller
Liked: Amenities
Disliked: Cleanliness
Room old. Need update , hair everywhere need good cleaning
Stayed 1 night in Feb 2026

2/10 Terrible

Francesca

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
I never got told that there was no parking. Also, the walk from the back to the front was terrible with me having hardware in my ankle. It’s not an ideal place for someone with physical disabilities. The weight room was not open 24 hours as mentioned. There was no breakfast as mentioned as well. The room temperature was outrageous. The bed was hard.
Stayed 2 nights in Jan 2026

8/10 Good

Dave

Liked: Cleanliness, staff & service, amenities
Friendly staff. Clean room.
Stayed 1 night in Jan 2026

10/10 Excellent

Gerald

Stayed 7 nights in Jan 2026

6/10 Okay

Laurence

Disliked: Amenities
This is an old hotel that is in need of upgrades to get it to a solid three star rating. Everything was functional. The view of Grant Park is amazing. The room was clean. It’s just very rough around the edges.
Stayed 1 night in Feb 2026

10/10 Excellent

Devin

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel
Stayed 1 night in Jan 2026

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Historic charm
Stayed 1 night in Jan 2026

2/10 Terrible

Muharem

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely terrible.
Stayed 3 nights in Jan 2026

10/10 Excellent

Geraldine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
fantastic place to stay
Stayed 1 night in Jan 2026

8/10 Good

Richard

Stayed 3 nights in Jan 2026

10/10 Excellent

Xaiver

Stayed 1 night in Jan 2026

10/10 Excellent

SERGIO, HARTLAND

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great a+++
Stayed 1 night in Jan 2026

10/10 Excellent

Minhye

Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Stayed 2 nights in Dec 2025

4/10 Poor

michael

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Everything involving good, drinks, coffee in the building was closed in the evenings at reasonable hours. No shuttle service to/from airport…surprising for a conference hotel.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jonathan

Stayed 2 nights in Jan 2026