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Congress Plaza Hotel

3.5-star property
520 South Michigan Avenue, Chicago, IL 1800 796 370
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50%
of guests recommend
3.8 out of 5
Wotif Guest Rating
View all 10 Wotif Guest Reviews

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Hotel Description

Congress Plaza Hotel puts you in the heart of Chicago, within steps of Auditorium Building and Theatre and Columbia College Chicago. Highlights at this hotel include 2 restaurants and 2 bars/lounges.

TVs with cable channels are featured in all 870 rooms, and you can enjoy free WiFi, free wired Internet and coffee/tea makers. In-room dining is easy with amenities like fridges and room service. Nice touches include soaking tubs and free toiletries. Safes, hairdryers and phones are also available.

This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Added amenities include a coffee shop/café, concierge services and a 24-hour front desk. Full breakfast is available. There's also the convenience of valet parking.

Places within a short walk of this 3.5-star The Loop hotel include Museum of Contemporary Photography and Fine Arts Building.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$171* Per night/room 28 Oct. - 29 Oct.

Standard Room, 2 Double Beds, Lake View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Suite, 1 King Bed, Lakeside

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Congress Plaza Hotel ratings based on 10 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Congress Plaza Hotel

Everyone (9)
5 out of 5
What an amazing piece of history! Definitely our new “go-to” accommodation in Chicago.

Posted by on 24 Jul. 2019

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Comment from Hotel Management

24 Jul. 2019 by Congress Plaza Hotel and Convention Center

Thank you for choosing The Congress Plaza Hotel, we look forward to hosting you for a future stay!

4 out of 5
Lovely hotel, lots of character, lobby is beautiful. The staff were great. The water takes a good 10 mins to heat up, and the halls smell pretty bad. But the room was great, clean and comfortable. It didn’t hurt that the tv show Chicago Fire was being shot outside our window either ;) Wouldn’t hesitate to recommend this hotel :)

Posted by on 12 Dec. 2018

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2 out of 5
Hotel is extremely old and very run down. Staff were rude upon checkin and we even weren't given fresh towles at one point.

Posted by , from Australia on 2 Oct. 2018

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5 out of 5
Fantastic position and glamorous interior; definitely for history devotees

Posted by , from Sydney Australia on 14 Sep. 2018

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5 out of 5

Posted by on 24 Jul. 2018

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3 out of 5

Great location but tired

Hotel seems very old and due for an update. However, easy check in and room was very clean.

Posted by on 19 Oct. 2017

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4 out of 5

Good hotel in good area of city

Good hotel & close to restaurants & transportation Staff very helpful did have small maintenance issue with toilet which was fixed very promptly. Would recommend this hotel to other travellers

Posted by , from New Zealand on 11 Oct. 2017

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3 out of 5
Good location. Close to transport. Staff pleasant and helpful. We were in a small Anex of the hotel which was quite dated and in need of some work. Okay as a budget hotel for a few nights.

Posted by on 30 Sep. 2017

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3 out of 5
Great location and staff, shame about the rest . Wifi non existent,

Posted by on 27 Aug. 2017

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4 out of 5

Great value close to city.

Easy access to McCormack Place and other great places

Posted by , from Brisbane Australia on 25 Aug. 2017

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About the Congress Plaza Hotel

Location 520 South Michigan Avenue, Chicago, IL 60605

Property Features

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business centre on site. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 50000 square feet (4645 square metres) and includes conference rooms. A fitness centre, multilingual staff, and gift shops/news stands are also featured at the business-friendly Congress Plaza Hotel. Parking is available for a fee. This 3.5-star Chicago hotel is smoke free.

  • 870 guestrooms or units
  • 14 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 50000 sq ft of conference space
  • 4645 sq. m of conference space
  • Built in 1893
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.)
  • Train station: Chicago Van Buren Street Station (0.4 km / 0.2 mi)
  • Metro station: Harrison Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Congress Plaza Hotel offers 870 forms of air-conditioned accommodation with a safe and coffee/tea makers. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and a hairdryer. This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Deep soaking tub
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

Congress Plaza Hotel has 2 restaurants serving breakfast only.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 20 per person (approximately)
  • Self-parking fee: USD 44.00 per day (in/out privileges)
  • Valet parking fee: USD 49.00 per day (in/out privileges)
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Congress Hotel
  • Congress Hotel Plaza
  • Congress Plaza
  • Congress Plaza Chicago
  • Congress Plaza Hotel
  • Congress Plaza Hotel Chicago
  • Hotel Congress Plaza
  • Plaza Congress Hotel
  • Congress Hotel Chicago
  • Congress Plaza Hotel Hotel
  • Congress Plaza Hotel Chicago
  • Congress Plaza Hotel Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.