Swissotel - Chicago

4.5 star property
Eco-certified hotel with bars/lounges and 24-hour fitness centre

Photo gallery for Swissotel - Chicago

Front of property - evening/night
City view
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Room service
  • Breakfast available
  • Housekeeping
The current price is AU$331
includes taxes & fees
30 June - 1 July

Explore the area

Map
323 E Wacker Dr, Chicago, IL, 60601
  • Millennium Park
    ‪3 min walk‬
  • Michigan Avenue
    ‪5 min walk‬
  • Chicago Riverwalk
    ‪7 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

Premier Room, 1 King Bed, City View, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 39 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Classic 2 Double Beds Accessible with Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 2
  • 2 Double Beds

Lifestyle Suite, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Premier Corner Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic 2 Double Beds Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 2
  • 2 Double Beds

Classic Double Room, 2 Double Beds, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed, Lake View (Lake View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Classic Double Room, 2 Double Beds, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Classic 2 Double Beds Wheelchair Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 2
  • 2 Double Beds

Classic Double Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Classic Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Lake View Room 1 King Bed Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Lake View Room 2 Double Beds Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Lake view
  • Sleeps 2
  • 2 Double Beds

River View Room 2 Double Beds Accessible with Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • River view
  • Sleeps 4
  • 2 Double Beds

River View Room 1 King Bed Accessible with Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • River view
  • Sleeps 3
  • 1 King Bed

River View Room 2 Double Beds Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • River view
  • Sleeps 4
  • 2 Double Beds

River View Room 1 King Bed Wheelchair Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • River view
  • Sleeps 3
  • 1 King Bed

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Classic 1 King Bed Accessible with Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • River view
  • Sleeps 2
  • 1 King Bed

Classic 1 King Bed Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Classic 1 King Bed Wheelchair Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

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About the area

Chicago

Swissotel - Chicago puts you in the heart of Chicago, within just a 10-minute stroll of popular attractions like Michigan Avenue and Millennium Park. Highlights at this eco-friendly hotel include 2 bars/lounges, a restaurant and a 24-hour gym. .A pampering day can include deep-tissue massages and Swedish massages along with facials, body treatments and mani/pedis. The restaurant, The Palm, is open for breakfast, lunch and dinner. Amuse is the hotel's own lobby lounge, serving drinks along with light fare. A conference centre and a business centre are among the business amenities offered. Additionally, you'll find a gym, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available on weekdays between 8:00 AM and 10:30 AM and on weekends between 8:00 AM and noon. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this Downtown Chicago hotel include Chicago Riverwalk and Chicago Theatre.

What's nearby

  • Millennium Park - 3 min walk - 0.3 km
  • Michigan Avenue - 5 min walk - 0.5 km
  • Grant Park - 6 min walk - 0.6 km
  • Chicago Riverwalk - 7 min walk - 0.6 km
  • Navy Pier - 20 min walk - 1.6 km

Getting around

  • Millennium Station - 9 min walk
  • Randolph-Wabash Station - 10 min walk
  • Chicago O'Hare International Airport (ORD) - 43 min drive

Restaurants

  • ‪Swissotel Chicago - ‬1 min walk
  • ‪The Northman Beer & Cider Garden Riverwalk - ‬11 min walk
  • ‪Regency Club at Hyatt Regency Chicago - ‬4 min walk
  • ‪American Craft Kitchen & Bar - ‬4 min walk
  • ‪Swissôtel Chicago Lobby Lounge - ‬1 min walk

About this property

Swissotel - Chicago

Eco-certified hotel with bars/lounges and 24-hour fitness centre
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business centre on site.

A 24-hour fitness centre, spa services, and multilingual staff are also featured at the eco-certified Swissotel - Chicago. For a fee, parking is available.

This Chicago hotel is smoke free.

  • 661 guestrooms or units
  • 43 levels
  • 2 bars or lounges
  • Built in 1988
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Dining venue
Swissotel - Chicago offers 661 accommodations with iPod docking stations and a safe. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, designer toiletries and complimentary toiletries.

In-room wired and wireless Internet access (Wi-Fi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, sports massages, Swedish massages and facials.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Valet parking on site (USD 87 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 10:30 AM on weekdays and 8:00 AM to noon on weekends; USD 5 to 22 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Amuse
  • The Palm

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • On a river
  • Vegetable garden

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 43 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • IPod dock
  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Health club access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 22 per person
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 87.00 per night
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number 60601, 60601, Hotel License

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Swissotel
Swissotel Chicago
Swissotel Chicago Hotel
Swissotel Hotel Chicago
Chicago Swissotel Hotel
Swissotel Chicago Hotel Chicago
Swissotel
Swissotel - Chicago Hotel
Swissotel - Chicago Chicago
Swissotel - Chicago Hotel Chicago

Frequently asked questions

What is the cancellation policy at Swissotel - Chicago?

Swissotel - Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Swissotel - Chicago?

As of 15 June 2025, prices found for a 1-night stay for 2 adults at Swissotel - Chicago on 30 June 2025 start from AU$285.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Swissotel - Chicago?

Yep, Swissotel - Chicago has valet parking for USD 87.00 per night.

Are there any beaches close to Swissotel - Chicago?

Yep, Swissotel - Chicago is a short 16-minute walk from Ohio Street Beach. Fun beach activities include windsurfing, kayaking and sailing.

Is there a spa on site at Swissotel - Chicago?

There's no onsite spa, but this property does offer services like facials and body treatments, as well as Swedish massages.

What makes Swissotel - Chicago a romantic place to stay?

Couples spa treatments and a bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Swissotel - Chicago.

Is Swissotel - Chicago family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Swissotel - Chicago is a hit with families.

Does Swissotel - Chicago serve breakfast?

You bet, cooked-to-order breakfast is served on weekdays from 8:00 AM to 10:30 AM and weekends from 8:00 AM to noon.

Is there a free airport shuttle available at Swissotel - Chicago?

No, Swissotel - Chicago does not offer an airport shuttle service.

Is there a bar or restaurant at Swissotel - Chicago?

Yep, you can grab a meal at Swissotel - Chicago's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Swissotel - Chicago?

Check-in begins at 3 PM. Check-out time is noon.

Swissotel - Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1516 out of 2237 reviews
Rating 8 - Good. 373 out of 2237 reviews
Rating 6 - Okay. 157 out of 2237 reviews
Rating 4 - Poor. 78 out of 2237 reviews
Rating 2 - Terrible. 113 out of 2237 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Clair

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the bed was very comfortable. The hotel was quiet and I had a restful night. I was running behind in the morning and they graciously extended mt check out time by an hour without question. The view from my room was great: got a view of the green river, Navy Pier, and the lake 😊
Stayed 1 night in Mar 2025

10/10 Excellent

Amandip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chi town st Patrick’s weekend

Great hotel, and friendly staff. Awesome location, for walking distance to the Chicago riverwalk, the bean, and navy pier. Also, famous Giordanos and Nandos for food options.
Stayed 2 nights in Mar 2025

4/10 Poor

Alexia

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Employee opened door while I was naked

I had just gotten out of the shower and I hear the door ring then right away they keyed in (cleaning employee) no wait to see if anyone answered or anything I was naked and had to sprint to the door to shut it as she opened it, I feel that my privacy was violated and she almost saw me naked
Stayed 1 night in Mar 2025

8/10 Good

Martin, Moline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Swissotel Chicago for St. Patrick Day. Was fun and the hotel was super great
Stayed 2 nights in Mar 2025

10/10 Excellent

Brittney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to book a room with a beautiful river/lake view. Staff were very helpful and pleasant to interact with.
Stayed 1 night in Feb 2025

8/10 Good

Jayla

The cashier didn’t give much eye contact No hot tub to relax On Damand is really overpriced
Stayed 3 nights in Mar 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a suite: view was fabulous!
Stayed 1 night in Mar 2025

10/10 Excellent

Kirby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Hotel was very nice with excellent amenities. Great location and just want we were looking for.
Stayed 1 night in Mar 2025

8/10 Good

Dijana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great overnight stay.
Stayed 1 night in Mar 2025

8/10 Good

Lindsey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not luxury but a nice hotel

The hotel has a great gym and nice views of the River and lake. Rooms felt a bit dated and I wouldn’t consider this a 4.5 star hotel. It’s a solid 4 but not luxury.
Stayed 2 nights in Mar 2025

4/10 Poor

Brandon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel, service can do better

My reservation was paid for yet they did not have a room ready and needed to “create” a reservation and wait 20 mins. They did not give me a ticket for the vallet and the one individual at the vallet was unnecessary rude and accusatory for no reason the next morning. The hotel was really nice, clean, and comfortable but the two service incidents were disappointing.
Stayed 1 night in Mar 2025

10/10 Excellent

Qifeng, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice , Room was more than I expected, I had a corner room Beautiful Views from each window
Stayed 1 night in Mar 2025

10/10 Excellent

WILMA

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

Sengkang

Stayed 1 night in Mar 2025

6/10 Okay

Elizabeth

Travelled with family
Liked: Staff & service

Not as nice as I had remembered.

My son and I had a quick trip to Chicago for shopping and dinner. The hotel was nice, but the room was not as nice as I had remembered from previous stays. The shower was tiny, and one of my biggest pet peeves as a female traveler are tiny showers that don't provide enough space to feel comfortable, shave my legs, etc. It felt "economy" to me. Overall it was a good experience, just not "great" like I had remembered.
Stayed 1 night in Mar 2025

10/10 Excellent

Nikkie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay for a conference nearby!
Stayed 4 nights in Mar 2025

10/10 Excellent

Miguel

Stayed 1 night in Mar 2025

10/10 Excellent

toriean

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Mar 2025

8/10 Good

Ayeshika

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a little outdated but nice. Close to the Riverwalk. The staff are friendly and always willing to help. Very accessible location to most tourist attractions.
Stayed 4 nights in Mar 2025

10/10 Excellent

Lalique, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, excellent customer service
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place. Super clean super nice & you didn’t even have to leave the hotel. 10/10
Stayed 1 night in Feb 2025

10/10 Excellent

Jacob

Stayed 1 night in Feb 2025

10/10 Excellent

maria

Stayed 3 nights in Mar 2025