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4.0 out of 5

"Huge hotel conveniently located in the downtown area. Just some tiny things e. g. forgetting to replenish items in the room we’d used when we asked fo ... " More

By a verified traveller on Sun 23 Sep 2018

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Hotel Description

Hyatt Regency Chicago places you in the center of Chicago, steps from Michigan Avenue Bridge and within a short 5-minute stroll of Chicago Riverwalk. Highlights at this hotel include 4 restaurants, 2 bars/lounges, and 2 coffee shops/cafés.

All 2019 rooms feature flat-screen TVs with digital channels, and you can enjoy free WiFi, free wired Internet, and iPod docks. Minibars provide refreshments, and room service is also available. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include designer toiletries. Coffee/tea makers, free newspapers, and free local calls are also available.

The steakhouse, Stetsons Modern Steak, is open for dinner. BIG Bar is the hotel's own bar, serving drinks along with dinner. 228000 square feet (21182 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a health club, and laundry facilities. Self-serve breakfast is available on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also self parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 4-star The Loop hotel include Grant Park and Chicago Theatre.

Suite (Skyline Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite (Millennium Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Regency Chicago ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Regency Chicago

Everyone (1)
4 out of 5
Huge hotel conveniently located in the downtown area. Just some tiny things e. g. forgetting to replenish items in the room we’d used when we asked for housekeeping- like coffee ,cups, tissues, took our saved used shower caps but didn’t leave replacements and our one and only booked wakeup call wasn’t received.

Posted by , from Sydney Australia on 23 Sep. 2018

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About the Hyatt Regency Chicago

Location 151 East Wacker Dr, Chicago, IL 60601

Property Features

There are 4 restaurants and 2 coffee shops/cafés on site. You can unwind with a drink at one of the 2 bars/lounges. A business center and limo/town car service are available. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 228000 square feet (21182 square meters) and includes conference space. A health club, a terrace, and tour/ticket assistance are also featured at the eco-friendly Hyatt Regency Chicago. Parking is available for a fee. This 4-star Chicago hotel is smoke free.

  • 2019 guestrooms or units
  • 36 levels
  • 2 buildings
  • 4 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 228000 sq ft of conference space
  • 21182 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: O'Hare Intl. Airport (ORD) (29.7 km / 18.5 mi)
  • Train station: Millennium Station (0.7 km / 0.4 mi)
  • Metro station: State Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Regency Chicago offers 2019 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 48-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include refrigerators.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy self-serve breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 11:00 AM.

Stetsons Modern Steak - This steakhouse serves dinner only.

American Craft Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

BIG Bar - This bar serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Market Chicago - This café serves breakfast and light fare. Open 24 hours.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15.00 and USD 24.50 for adults, USD 10.00 and USD 15.00 for children (approximately)
  • Covered self parking fee: USD 53 per day
  • Nearby parking fee: USD 53 per day (100 ft away)
  • Refrigerator fee: USD 25 per stay
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Hyatt
  • Chicago Hyatt Regency
  • Chicago Regency
  • Chicago Regency Hyatt
  • Hyatt Chicago
  • Hyatt Chicago Regency
  • Hyatt Regency Chicago
  • Hyatt Regency Hotel Chicago
  • Regency Chicago
  • Regency Hyatt Chicago
  • Hyatt Regency Chicago Hotel Chicago
  • Hyatt Regency Chicago Hotel
  • Hyatt Regency Hotel
  • Hyatt Regency Chicago Hotel
  • Hyatt Regency Chicago Chicago
  • Hyatt Regency Chicago Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Key Eco-Rating Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.