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The Royal Cancun All Villas Resort - All Inclusive

4.0 star property

Photo gallery for The Royal Cancun All Villas Resort - All Inclusive

Beach/ocean view
Terrace/patio
2 outdoor pools, pool umbrellas, pool loungers
32-inch LCD TV with cable channels, TV, DVD player
4 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is AU$520
includes taxes & fees
2 June - 3 June

Explore the area

View map
Kukulcan Boulevard Km 4.5 Hotel Zone, Cancun, QROO, 77500
  • Place, Langosta Beach
    ‪8 min walk‬
  • Place, Playa Tortugas
    ‪16 min walk‬
  • Place, Tortuga Beach
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Villa, 2 Bedrooms, Kitchen, Resort View

32-inch LCD TV with cable channels, TV, DVD player

Standard Villa, 2 Bedrooms, Kitchen, Resort View

9.2 out of 10
Wonderful
(105 reviews)
  • Resort view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 2 Single Beds and 1 Double Murphy Bed

View all photos for Standard Villa, 2 Bedrooms, Kitchen, Beachside

2 bedrooms, premium bedding, down duvets, pillow-top beds

Standard Villa, 2 Bedrooms, Kitchen, Beachside

9.8 out of 10
Exceptional
(23 reviews)
  • Beach view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 2 Single Beds and 1 Double Murphy Bed

View all photos for Standard Villa

2 bedrooms, premium bedding, down duvets, pillow-top beds

Standard Villa

8.8 out of 10
Excellent
(5 reviews)
  • Resort view
  • 135 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Murphy Bed

View all photos for Family Villa, 2 Bedrooms, Kitchen, Resort View

32-inch LCD TV with cable channels, TV, DVD player

Family Villa, 2 Bedrooms, Kitchen, Resort View

9.0 out of 10
Wonderful
(72 reviews)
  • Garden view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Double Murphy Bed

View all photos for Family Villa, 2 Bedrooms, Kitchen, Beach View

2 bedrooms, premium bedding, down duvets, pillow-top beds

Family Villa, 2 Bedrooms, Kitchen, Beach View

9.2 out of 10
Wonderful
(32 reviews)
  • Beach view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Double Murphy Bed

View all photos for Family Master Villa, 2 Bedrooms, 2 Bathrooms, Resort View

2 bedrooms, premium bedding, down duvets, pillow-top beds

Family Master Villa, 2 Bedrooms, 2 Bathrooms, Resort View

9.2 out of 10
Wonderful
(35 reviews)
  • Resort view
  • 136 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Murphy Bed

View all photos for Run of the House

2 bedrooms, premium bedding, down duvets, pillow-top beds

Run of the House

9.0 out of 10
Wonderful
(10 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Murphy Bed

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About the area

Cancun

An all-inclusive stay in Cancun awaits you at The Royal Cancun All Villas Resort - All Inclusive. Within a 5-minute stroll you'll find Langosta Beach and Playa Tortugas within a 15-minute walk. Highlights at this beachfront property include 4 restaurants, 2 outdoor swimming pools and 4 bars/lounges. .A day of pampering can include massages, facials and mani/pedis. The family restaurant, La Palapa Restaurant, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Trattoria Sport Bar is the property's own sports bar. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free kids' club. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Free buffet breakfast is available daily between 7:30 AM and 11:30 AM. There's also free self parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 4-property class Zona Hotelera property include Puerto Cancun Marina Town Center and Plaza Las Americas.

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 km
  • Escénica Tower - 6 min walk - 0.6 km
  • Langosta Beach - 8 min walk - 0.7 km
  • Playa Tortugas - 16 min walk - 1.4 km
  • Tortuga Beach - 3 min drive - 1.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪Lobby Bar - ‬6 min walk
  • ‪Restaurant Dos Lunas - ‬4 min walk
  • ‪Los Chachalacos - ‬9 min walk
  • ‪The White Box Gastrobar - ‬3 min walk
  • ‪Coffee & Me - ‬3 min walk

About this property

The Royal Cancun All Villas Resort - All Inclusive

The Royal Cancun All Villas Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Bring your whole family to The Royal Cancun All Villas Resort - All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary children's club and outdoor tennis courts.

Free breakfast is available daily. There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a fitness centre, a garden and a terrace. Free self parking is available.

This 4-star Cancun property is smoke free.

  • 201 guestrooms or units
  • 4 levels
  • 15 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Built in 1976
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
The Royal Cancun All Villas Resort - All Inclusive offers 201 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. 32-inch LCD televisions come with cable channels. Accommodation at this 4-star property has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body treatments and manicures and pedicures.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:30 AM
  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Palapa Restaurant
  • Snack Bar Pollside
  • The Italian Trattoria
  • Trattoria Sport Bar

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Gym
  • Kayaking
  • Paddleboard
  • Playground
  • Sailing
  • Shopping
  • Snorkelling
  • Tennis lessons

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • DVD player
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • Lift

More

  • 15 buildings
  • 4 floors
  • Built in 1976
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Dryer
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.
All guests, including children, are required to present a valid government-issued ID card at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Cancun All Villas Resort - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500.0 per accommodation, per stay
  • A tax is imposed by the city: USD 4.89 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

Property Registration Number 005-013-002300/2025

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal All Suites Resort All Inclusive
Royal All Suites All Inclusive
The Royal Cancun Inclusive
The Royal Cancun All Suites Resort All Inclusive
The Royal Cancun All Villas Resort - All Inclusive Cancun

Frequently asked questions

What is the cancellation policy at The Royal Cancun All Villas Resort - All Inclusive?

The Royal Cancun All Villas Resort - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Royal Cancun All Villas Resort - All Inclusive?

As of 5 May 2026, prices found for a 1-night stay for 2 adults at The Royal Cancun All Villas Resort - All Inclusive on 2 June 2026 start from AU$520, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Royal Cancun All Villas Resort - All Inclusive?

Yep, The Royal Cancun All Villas Resort - All Inclusive has a free self car park.

Are there any beaches close to The Royal Cancun All Villas Resort - All Inclusive?

Yep, The Royal Cancun All Villas Resort - All Inclusive is a short 3-minute walk from Langosta Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find boat tours.

Is there a spa on site at The Royal Cancun All Villas Resort - All Inclusive?

There's no onsite spa, but this property does offer services like facials and body treatments.

Does The Royal Cancun All Villas Resort - All Inclusive have a pool?

The Royal Cancun All Villas Resort - All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at The Royal Cancun All Villas Resort - All Inclusive?

The Royal Cancun All Villas Resort - All Inclusive features 2 outdoor pools, 4 restaurants and 4 bars. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes The Royal Cancun All Villas Resort - All Inclusive a romantic place to stay?

Beachfront dining and a bar, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Royal Cancun All Villas Resort - All Inclusive.

Is The Royal Cancun All Villas Resort - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and supervised childcare, as well as free infant beds in the guestrooms, it's no surprise that The Royal Cancun All Villas Resort - All Inclusive is a hit with families.

Are there hot tubs in the rooms at The Royal Cancun All Villas Resort - All Inclusive?

No, but there are deep-soaking baths in the guestrooms.

Does The Royal Cancun All Villas Resort - All Inclusive serve breakfast?

Yeah, free buffet brekkie is served daily from 7:30 AM to 11:30 AM.

Is there a free airport shuttle available at The Royal Cancun All Villas Resort - All Inclusive?

No, The Royal Cancun All Villas Resort - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at The Royal Cancun All Villas Resort - All Inclusive?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Royal Cancun All Villas Resort - All Inclusive?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at The Royal Cancun All Villas Resort - All Inclusive?

No, pets and service animals are not allowed.

The Royal Cancun All Villas Resort - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 706 out of 1190 reviews
Rating 8 - Good. 277 out of 1190 reviews
Rating 6 - Okay. 128 out of 1190 reviews
Rating 4 - Poor. 37 out of 1190 reviews
Rating 2 - Terrible. 42 out of 1190 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Alena

Stayed 6 nights in Dec 2025

10/10 Excellent

Lukasz Michal

Stayed 6 nights in Jan 2026

10/10 Excellent

Jody

Liked: Cleanliness, amenities, property conditions & facilities
The whole resort was very clean and the staff were great. The food was also amazing, lots of healthy, hardy options:)
Stayed 7 nights in Jan 2026

10/10 Excellent

Mohanmurali

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic experience and the best support staff
Stayed 5 nights in Dec 2025

8/10 Good

Rubens

Travelled with family
Liked: Cleanliness
the room we requested was for 6 adult and they had beds the fit one adult only
Stayed 9 nights in Jan 2026

6/10 Okay

Sandi

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Older resort with limited food and activities. Do not recommend.
Stayed 5 nights in Jan 2026

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious for our family. The beach was beautiful and clean! Wonderful vacation at a beautiful resort with amazing food!
Stayed 3 nights in Jan 2026

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing trip, rooms were clean and staff was extremely friendly. Dining options were minimal but with 3 kids the room service and buffet option was all we needed. We were never once asked about time shares which I read on other reviews. Kids really enjoyed the kids club. It’s a smaller property which is great with kids, we weren’t ready to leave.
Stayed 6 nights in Jan 2026

8/10 Good

Claiborne

Everything was great just didn’t like the beds.
Stayed 5 nights in Jan 2026

10/10 Excellent

Kyle

Stayed 9 nights in Jan 2026

10/10 Excellent

Alexander

Stayed 4 nights in Jan 2026

10/10 Excellent

Dana L

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The facility was very clean, super conveniently located to the beach, the food was AMAZING!! The staff and other vacationers were so friendly and we absolutely loved it there. The staff at the LaPlaya restaurant, especially William Hech, the manager and our most favorite server of all, Hector, went above and beyond to accommodate every possible need a guest could have wanted. We realized after we got there, that this was a more of a low-key quiet resort and I couldn’t help but pat myself on the back, lol. Even the children were so well behaved, I found it impressive. There were no hidden cost or fees and this was the first resort I have ever been to that looked exactly like the pictures, even better actually. Unfortunately, on day, 3/6 of our vacation, my sister fell and broke her arm, which really put a damper on the rest of our time here. However, it was of no fault of the resort or anybody associated with the resort, and we still did our best to have a good time. The only negative thing I can say, and I am 100% at fault for this, is I got scammed on the beach believing I was buying real silver jewelry, ugh!!! Tequila does more than make your clothes fall off, lol. When we first got there, the contact that they give you for your entire stay to help with anything or any questions you may have, was amazing as well. His name was Antonio and he went above and beyond for us as well. ZERO REGRETS, AMAZING FACILITY!
Beautiful sports bar!
Stayed 6 nights in Jan 2026

10/10 Excellent

Jami

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The Royal Cancun exceeded our expectations from cleanliness to the food to the service. The resort in its entirety was beautiful and well kept, food was delicious with plenty of options, staff was amazing and never hesitated to help when asked. We visited with our kids ages 6-18, and they all had a wonderful time! Highly recommend!
Stayed 4 nights in Jan 2026

8/10 Good

Vanessa and Mike

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spotless and always clean! The Royal Cancun is definitely smaller than the Haciendas or the Sands, however you can shuttle to the Sands and enjoy their amenities and beach which was lovely! We enjoyed snorkeling off the beach at Royal Cancun! But the beach was much nicer at the Sands and one day we got super calm water at the Sands as well! La Trattoria was very good !
Royal Cancun
Stayed 6 nights in Jan 2026

10/10 Excellent

Micah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved this stay. This was our first time in Cancun and the resort was great. I loved walking off our balcony directly to the pool.
Stayed 2 nights in Dec 2025

2/10 Terrible

JAGDEEP

Travelled with family
Liked: Property conditions & facilities
It is supposed to all inclusive. Large number of food items were not included in the all-inclusive. Large number of drinks were not included either.
Stayed 6 nights in Jan 2026

6/10 Okay

paul

Stayed 2 nights in Jan 2026

8/10 Good

Emily

Stayed 6 nights in Jan 2026

10/10 Excellent

Theodore

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This place is great. Food is great, rooms are clean and up to date, property grounds are well kept and it’s quiet. Great for our family of five. If wanting more action, head to the royal sands and checkout an entirely different experience with the beach to larger property grounds. The water park is also a nice addition. We like to explore different areas and countries, but it will be hard not to come back to this place on our next trip. All staff were exceptional as well.
Stayed 6 nights in Jan 2026

8/10 Good

Darrell

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and helpful. Very relaxing hotel.
Stayed 8 nights in Jan 2026

8/10 Good

Zan

Stayed 5 nights in Jan 2026

10/10 Excellent

Herman Daniel Rogers,

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We particularly enjoyed moving from the pool to the beach during the course of the day. Also, the sailing was great!
Stayed 5 nights in Jan 2026

4/10 Poor

Natia

Travelled with family
The unacceptable noise conditions during my recent stay at your hotel made it impossible to properly rest and seriously undermined the purpose of my booking. My room was directly exposed to heavy traffic running in front of the windows. Throughout the entire night, loud motorbikes—particularly high-speed motorcycles—passed continuously, producing sharp, resonant noise that echoed throughout the building. The situation was exacerbated by the hotel’s layout: the room faced interior corridors that amplified and prolonged the sound, effectively turning the space into an echo chamber. Sleep was repeatedly disrupted, and sustained rest was impossible. The disturbance did not end at night. Constant daytime and nighttime traffic from buses and heavy trucks generated ongoing noise and vibrations, indicating insufficient soundproofing for a hotel that claims to offer comfort and rest. I reported this issue to reception on two separate occasions. On both occasions, I was told that it was either too late or too early to find a solution. This response was particularly frustrating, as the noise did not pause depending on the hour, and no alternative room or mitigation was offered. These conditions fall well below reasonable expectations for a hotel stay.
Stayed 3 nights in Jan 2026

8/10 Good

Hunnando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Photos About Location Reviews from $325 Sun, 01/25 → Mon, 01/26 Check availability Hotel website Price trends in the next 30 days Prices are currently average for your trip About 4.5 Very Good (5,098 reviews) #13 of 39 all-inclusives in Cancun Location 4.5 Rooms 4.6 Value 4.5 Cleanliness 4.8 Service 4.6 Sleep Quality 4.5 Travelers' Choice The perfect family hideaway is yours at The Royal Cancun, a lovely Cancun hotel offering both All-Inclusive plan and European plan. Boasting impeccable gardens and recently refurbished buildings that evoke a traditional Mexican village, and delighting guests yearning for a sunny beach with turquoise waters in the Hotel Zone of Cancun, only 5 minutes from the best shopping malls of the area. Our staff offers impeccable service to give you memorable days and moments during your Cancun vacation. The sheltered beach and shallow waters of the Caribbean Sea are safe and perfect for the little ones. Enjoy relaxing days with your family and all the benefits of our All-Inclusive plan. Also, take advantage of the free access to the sister resort The Royal Sands -only 10 minutes away- where you can enjoy the delicious cuisine and beverages offered in its restaurants and bars. Read more Property amenities Free parking Free High Speed Internet (WiFi) Fitness Center with Gym / Workout Room Pool Bar / lounge Beach Bicycles available Babysitting Show more Room features Air conditioning Private beach Additional bathroom Housekeeping Coffee / tea maker K
Stayed 5 nights in Jan 2026

6/10 Okay

Jiangyun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
**3/5 Stars - Great for Kids, Disappointing Food & Service** **Stayed:** Dec 20-30, 2025 | 2-Bedroom Suite | Family of 4 (kids 10 & 6) **PROS:** Perfect location with calm beach for kids. Spacious suite, nice pools. Free shuttle to Royal Sands. Free Kids Club. Kids rate 9/10! **CONS:** **Food Quality - Major Issue:** Consistently mediocre across all restaurants - buffet, La Trattoria, Royal Sands. Looks nice, tastes bland. For context: We recently cruised Alaska on Princess with exceptional dining. This resort cost significantly more but delivered far worse food quality. We ate off-resort most nights just to have satisfying meals. **If food matters, book elsewhere.** **Service Issues:** Wildly inconsistent. Royal Market staff were rude to our children - unacceptable at family resort. **Timeshare Pressure:** Aggressive 2-hour sales pitch for expensive packages. High-pressure tactics, multiple salespeople. Concierge admitted earning commission. Prepare to decline firmly and repeatedly. **BOTTOM LINE:** Kids loved it. Parents disappointed given the premium pricing. **Would we rebook?** No - returning to cruises for better value. **Tips:** Set LOW food expectations, budget for off-resort dining, decline timeshare presentations firmly, bring Vaseline for kids' sand chafing. Adequate resort that doesn't justify its peak season rates.
Stayed 10 nights in Dec 2025