The Royal Cancun All Villas Resort - All Inclusive

4.0 star property
Family-friendly fun on the beach, with 2 outdoor pools

Photo gallery for The Royal Cancun All Villas Resort - All Inclusive

Beach/ocean view
4 restaurants, breakfast, lunch, dinner served; American cuisine
Terrace/patio
2 outdoor pools, pool umbrellas, pool loungers
Food and drink

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Bar
The current price is AU$547
includes taxes & fees
11 July - 12 July

Explore the area

Map
Kukulcan Boulevard Km 4.5 Hotel Zone, Cancun, QROO, 77500
  • Langosta Beach
    ‪5 min walk‬
  • Playa Tortugas
    ‪14 min walk‬
  • Tortuga Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

Standard Villa

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 135 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed, 2 Double Beds and 1 Double Murphy Bed

Family Villa, 2 Bedrooms, Kitchen, Beach View

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 90 sq m
  • Beach view
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Double Murphy Bed

Run of the House

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Murphy Bed

Family Villa, 2 Bedrooms, Kitchen, Resort View

9.0 out of 10
Wonderful
(65 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 90 sq m
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Double Murphy Bed

Standard Villa, 2 Bedrooms, Kitchen, Beachside

9.8 out of 10
Exceptional
(20 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 90 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed, 2 Single Beds and 1 Double Murphy Bed

Standard Villa, 2 Bedrooms, Kitchen, Resort View

9.4 out of 10
Exceptional
(95 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 90 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed, 2 Single Beds and 1 Double Murphy Bed

Family Master Villa, 2 Bedrooms, 2 Bathrooms, Resort View

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 135 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Murphy Bed

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About the area

Cancun

An all-inclusive stay in Cancun awaits you at The Royal Cancun All Villas Resort - All Inclusive. Within a 5-minute stroll you'll find Langosta Beach and Playa Tortugas within a 15-minute walk. Highlights at this beachfront property include 4 restaurants, 2 outdoor swimming pools and 4 bars/lounges. .A day of pampering can include massages, facials and mani/pedis. The family restaurant, La Palapa Restaurant, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Trattoria Sport Bar is the property's own sports bar. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free kids' club. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Free buffet breakfast is available daily between 7:30 AM and 11:30 AM. There's also free self parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 4-property class Zona Hotelera property include Puerto Cancun Marina Town Center and Plaza Las Americas.

What's nearby

  • Langosta Beach - 5 min walk - 0.4 km
  • Playa Tortugas - 14 min walk - 1.2 km
  • Tortuga Beach - 2 min drive - 1.8 km
  • Puerto Cancun Marina Town Center - 4 min drive - 4.6 km
  • La Isla Shopping Mall - 11 min drive - 8.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪Swim-up Bar - ‬12 min walk
  • ‪Carnitas Michoacán - ‬11 min walk
  • ‪Silk City - ‬3 min walk
  • ‪Los Chachalacos - ‬9 min walk
  • ‪Sirenas Raw Bar - ‬10 min walk

About this property

The Royal Cancun All Villas Resort - All Inclusive

Family-friendly fun on the beach, with 2 outdoor pools
The Royal Cancun All Villas Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Bring your whole family to The Royal Cancun All Villas Resort - All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary children's club and outdoor tennis courts.

Free breakfast is available daily. There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a fitness centre, a garden and a terrace. Free self parking is available. A complete renovation of The Royal Cancun All Villas Resort - All Inclusive was completed in December 2020.

This 4-star Cancun property is smoke free.

  • 201 guestrooms or units
  • 4 levels
  • 15 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Built in 1976
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
The Royal Cancun All Villas Resort - All Inclusive offers 201 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. 32-inch LCD televisions come with cable channels. Accommodation at this 4-star property has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body treatments and manicures and pedicures.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:30 AM
  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Palapa Restaurant
  • Snack Bar Pollside
  • The Italian Trattoria
  • Trattoria Sport Bar

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Gym
  • Kayaking
  • Paddleboard
  • Playground
  • Sailing
  • Shopping
  • Snorkelling
  • Tennis lessons

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • DVD player
  • Free area shuttle
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • Lift

More

  • 15 buildings
  • 4 floors
  • Built in 1976
  • Renovated entire property - December 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Dryer
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in.
All guests, including children, are required to present a valid government-issued ID card at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Cancun All Villas Resort - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500.0 per accommodation, per stay
  • A tax is imposed by the city: USD 4.19 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal All Suites Resort All Inclusive
Royal All Suites All Inclusive
The Royal Cancun Inclusive
The Royal Cancun All Suites Resort All Inclusive
The Royal Cancun All Villas Resort - All Inclusive Cancun

Frequently asked questions

What is the cancellation policy at The Royal Cancun All Villas Resort - All Inclusive?

The Royal Cancun All Villas Resort - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Royal Cancun All Villas Resort - All Inclusive?

As of 4 July 2025, prices found for a 1-night stay for 2 adults at The Royal Cancun All Villas Resort - All Inclusive on 11 July 2025 start from AU$540.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Royal Cancun All Villas Resort - All Inclusive?

Yep, The Royal Cancun All Villas Resort - All Inclusive has a free self car park.

Are there any beaches close to The Royal Cancun All Villas Resort - All Inclusive?

Yep, The Royal Cancun All Villas Resort - All Inclusive is a short 3-minute walk from Langosta Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find boat tours.

Is there a spa on site at The Royal Cancun All Villas Resort - All Inclusive?

There's no onsite spa, but this property does offer services like facials and body treatments.

Does The Royal Cancun All Villas Resort - All Inclusive have a pool?

The Royal Cancun All Villas Resort - All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at The Royal Cancun All Villas Resort - All Inclusive?

The Royal Cancun All Villas Resort - All Inclusive features 2 outdoor pools, 4 restaurants and 4 bars. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes The Royal Cancun All Villas Resort - All Inclusive a romantic place to stay?

Beachfront dining and a bar, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Royal Cancun All Villas Resort - All Inclusive.

Is The Royal Cancun All Villas Resort - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and supervised childcare, as well as free infant beds in the guestrooms, it's no surprise that The Royal Cancun All Villas Resort - All Inclusive is a hit with families.

Are there hot tubs in the rooms at The Royal Cancun All Villas Resort - All Inclusive?

No, but there are deep-soaking baths in the guestrooms.

Does The Royal Cancun All Villas Resort - All Inclusive serve breakfast?

Yeah, free buffet brekkie is served daily from 7:30 AM to 11:30 AM.

Is there a free airport shuttle available at The Royal Cancun All Villas Resort - All Inclusive?

No, The Royal Cancun All Villas Resort - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at The Royal Cancun All Villas Resort - All Inclusive?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Royal Cancun All Villas Resort - All Inclusive?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at The Royal Cancun All Villas Resort - All Inclusive?

No, pets and service animals are not allowed.

The Royal Cancun All Villas Resort - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 619 out of 1076 reviews
Rating 8 - Good. 261 out of 1076 reviews
Rating 6 - Okay. 124 out of 1076 reviews
Rating 4 - Poor. 37 out of 1076 reviews
Rating 2 - Terrible. 35 out of 1076 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kathup

Travelled with family
Liked: Cleanliness
M
Stayed 4 nights in Mar 2025

10/10 Excellent

Carrie Jeanette, Calgary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Relaxing Getaway for Families Our family of four absolutely loved this resort. Everything was spotless, and the grounds were beautifully maintained. The beach was calm and perfect for relaxing. The food was pleasant, and the overall atmosphere was very laid back — ideal for anyone looking to unwind. If you’re after a party scene, this probably isn’t the place for you, but for us, it was perfect. We felt completely safe during our stay, and the staff went above and beyond to make our vacation memorable. We had an amazing time and definitely plan to return!
Stayed 6 nights in Mar 2025

10/10 Excellent

Shane Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small property with condo style rooms, was perfect for our family. Quiet and relaxing, if you’re looking to party, this is not the resort for you.
Stayed 4 nights in Feb 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family resort

Very family friendly resort with lots of comforts for kids in a very safe environment. You can sit and wait for your dinner while the kids play in the beach. The pool is kid friendly and separate from the adult pool bar.
Stayed 8 nights in Mar 2025

10/10 Excellent

ARACELI, CICERO

Stayed 4 nights in Mar 2025

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Buffet food was great. A lot of options for food, the downside from that if you ordered food from the kitchen the time it took was a bit too long in my opinion. Some of the servants come out rude at times. I think out of 5 servers that helped 3 of them were awesome! One of them was so good even our kids remembered his name. Manuel was the star. We will come back again. The Villa was awesome as well!
Stayed 4 nights in Mar 2025

8/10 Good

Trishnor

Stayed 6 nights in Mar 2025

10/10 Excellent

Tetiana

Stayed 5 nights in Mar 2025

10/10 Excellent

Jefferey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. It’s small and mostly quiet with very friendly staff. Don’t come here if you want to party. The food was great quality and variety. I loved the 24 hour room service. It was well run and they had a good selection of food. The beach is always calm and you can walk in either direction to another beach if you want. They have a big pier that you can dive off of and float around, snorkel etc. We saw some cool fish and stingrays around the pier. We took Ubers to Costco, Walmart and La Isla shopping centre. If you time it right they are cheaper and nicer cars than the taxis. Our room was a 2 bedroom 2 bath unit and it was very comfortable. 3 lcd tvs and a great kitchen. There is also a cute resort cat that’s been around for 12 years apparently. See if you can find him and give him a scratch on his belly and a treat. I’d definitely go back.
Stayed 7 nights in Mar 2025

8/10 Good

Neal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, closer to downtown Cancun. The beach is okay but not in the stop shape due to overgrown seaweed. Restaurant is large enough for such a small resort. Room service available (and free for the all inclusive!) which is very convenient for family with kids.
Stayed 6 nights in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Matthew Jason

Stayed 4 nights in Mar 2025

10/10 Excellent

Kathleen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good for our family of 5. Great room, lots of space for all of us. The kids pool was perfect for us to swim together. Kids club was close and convenient. It was a bit loud in the evenings with the sounds of people at the pool - but kids were so tired from playing all day they slept through it. The staff were friendly and helpful. Lots of food variety that tasted good. It was so nice to eat on the beach and facing the water.
Stayed 11 nights in Mar 2025

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent!!! the buffet was very nice; good food and also had the option of ordering off a menu. We had steak one evening from the menu at no up charge and it was delicious. The kids enjoyed the amenities at the facility. The sister hotel offers more dining options and a show. We attended the Mexican buffet and the show at the Sands. The costumes for the dancers were beautiful and the authentic dance, outstanding. Provided for dessert were authentic Mexican pastries and cookies. We were up graded to an ocean view room at no cost and at ground level, nice! If you want to do excursions ask at the hotel, we went through Viator and it seems that the hotel could have offered at much less.... At least search this option. We had already booked prior to our arrival. The water had a lot of seaweed, there were some areas that were better for swimming. I enjoyed the area that we stayed, the waves were not big. The beach area was kept clean and monitored by security. We used the spa services and Elizabeth was wonderful!! Definitely treat yourself. We paid for the all inclusive having teens with us, the drinks were good, not watered down. The kids enjoyed alcohol free specialty drinks at no extra charge. On our trip home the kids shared that they already were missing Mexico. That's a memorable trip in deed. We would for sure return to this location.
Stayed 5 nights in Mar 2025

10/10 Excellent

Keith Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Cancun makes for a lovely, relaxing, fun, friendly and delicious vacation. Not as sparkly new or fancy as its sister property, the Royal Sands (to which you have all-inclusive access as part of your Royal Cancun stay), the Royal Sands is hacienda architecture with updated room decor. The restaurants are excellent, though limited in number. If you want more variety, go to the Royal Sands for several more included restaurants. The fresh station - omelettes in the morning, a rotating selection of specials at night - is a must. The beds and pillows are comfortable, the layout spacious for a family of five. The suite includes a full kitchen for those not taking advantage of the all-inclusive. There are many free activities including a guided kayak tour of the nearby mangrove forest. Lovely people and well-kept pools and grounds make this a very relaxing stay. Can’t wait to return!
Stayed 5 nights in Mar 2025

8/10 Good

Michael Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only have two places to eat. Other restaurants are at it’s sister hotel
Stayed 5 nights in Mar 2025

10/10 Excellent

Aliaksandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just perfect! Love the place, food, staff!!!!
Stayed 7 nights in Mar 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay with or without kids!
Stayed 8 nights in Mar 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 5 nights in Mar 2025

6/10 Okay

ADAM

Travelled with family
Liked: Cleanliness
Disliked: Amenities
We have stayed here before multiple times. Family of four with littles a few years back and now teens. The property is clean and well maintained. For an older property this is a must. Our house keeper Nora was excellent and maintained the high standards that the Royal is known for. This last visit the service was lacking. We had to request service multiple times, and if you wanted to keep the drinks flowing, either alcoholic or none, you are better off just going directly to one of the bars yourself. The dining options are limited, and this is well known for this location, but in the past the food was much better, so it didn't matter. Clearly the food options are in transition along with the service ranks. Lastly, the beach was not maintained, especially when compared to both adjacent properties. Just too much algae and no effort for medigation, at least while we were there. It was made clear to us from the very first interactions, that the property had been purchased by another much larger corporation, as if that was their excuse for all the changes. Only time will tell for this location if we will be back or not.
Stayed 7 nights in Mar 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are extremely accommodating. Needed a Dr and Dr Claudia came to our room 3 times. I have asthma’s and did not like the hotel perfumes. Very loud A/C which bothered all five of us. Food was good every day. And the Mexican show at the sister hotel the Sands, is a must to see. Really it’s an 7/10 . l we loved the cabanas on the beach but no surf to Listen to .beautiful clean landscaping and the pools were excellent. Food and drink service were great as well. They never pressured us to listen for their points system somewhat like a time share.
Stayed 8 nights in Mar 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the property was nice. Since it sits in the gulf, the ocean was usually very calm and great for people that don't like a lot of waves. One thing I didn't like was the food choices; there was one pretty small main restaurant/buffet, a reservation only Italian restaurant and room service. The main restaurant did get busy at peak eating times. We were upgraded to a beach suite, so being able to walk right onto the beach was awesome. Staff was friendly and helpful. Suite was clean and had a stocked kitchen for cooking.
Stayed 4 nights in Mar 2025

10/10 Excellent

ralph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 5 nights in Mar 2025

8/10 Good

Ryan Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was indeed a family resort. It’s unfortunate the their sliding door glass units are not soundproof. You can hear the car rev if you book the rooms facing the lagoon.
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher Chuk-Kuen, Calgary

Stayed 7 nights in Feb 2025