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Sandos Cancún All Inclusive - Adults Only

4.5 star property

Photo gallery for Sandos Cancún All Inclusive - Adults Only

3 outdoor pools, pool umbrellas, pool loungers
Property video
Caribe Suite
5 restaurants, breakfast, lunch, dinner served; international cuisine
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
The current price is AU$421
includes taxes & fees
23 May - 24 May

Explore the area

View map
Cancun, QROO
  • Place, Ballenas Beach
    ‪3 min walk‬
  • Place, Aquaworld
    ‪13 min walk‬
  • Place, Kukulcan Plaza Shopping Mall
    ‪15 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for Balcony Deluxe Room

Balcony Deluxe Room

Balcony Deluxe Room

8.0 out of 10
Very good
(120 reviews)
  • Partial ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Sandos Suite

Sandos Suite | Living area

Sandos Suite

8.8 out of 10
Excellent
(9 reviews)
  • Partial ocean view
  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Laguna suite

Suite

Laguna suite

9.4 out of 10
Exceptional
(10 reviews)
  • Lagoon view
  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Caribe Suite

Caribe Suite

Caribe Suite

7.0 out of 10
Good
(4 reviews)
  • Sea view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Deluxe room

Deluxe room

Deluxe room

8.4 out of 10
Very good
(121 reviews)
  • Partial ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About the area

Cancun

A luxury stay in Cancun awaits you at Sandos Cancún All Inclusive - Adults Only. You'll be 2.4 km (1.5 mi) from La Isla Shopping Mall and 3.9 km (2.4 mi) from Delfines Beach. Highlights at this all-inclusive property include 5 restaurants, 3 outdoor swimming pools and 3 bars/lounges. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and hydrotherapy. The buffet restaurant, Zango Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site nightclub and gym. 6254 square feet (581 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a hot tub. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4.5-property class Zona Hotelera property include El Rey Ruins and Cancun Convention Center.

What's nearby

  • Ballenas Beach - 3 min walk - 0.3 km
  • Aquaworld - 13 min walk - 1.1 km
  • Kukulcan Plaza Shopping Mall - 15 min walk - 1.3 km
  • Hotel Zone Beaches - 3 min drive - 1.5 km
  • La Isla Shopping Mall - 5 min drive - 2.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • ‪Nebbiolo - ‬2 min walk
  • ‪Zango - ‬1 min walk
  • ‪St. Trop - ‬4 min walk
  • ‪Cafetto - ‬7 min walk
  • ‪JW Marriott Lobby Bar - ‬8 min walk

About this property

Sandos Cancún All Inclusive - Adults Only

Sandos Cancún All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Cool off in one of the 3 outdoor swimming pools at Sandos Cancún All Inclusive - Adults Only, and enjoy amenities such as a health club and a hot tub.

There are 5 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a steam room, a garden and a terrace. Self parking is free. A complete renovation of Sandos Cancún All Inclusive - Adults Only was completed in 2017.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 1 building
  • 213 guestrooms or units
  • 8 levels
  • 5 dining venues
  • 3 bars or lounges
  • 6254 sq ft of conference space
  • 581 sq. m of conference space
  • Built in 1998
  • Nightclub
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
Sandos Cancún All Inclusive - Adults Only offers 213 accommodations with free minibar items and laptop-compatible safes. Beds feature pillowtop mattresses. 32-inch Smart televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

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  • Breakfast included
  • All-inclusive
  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 3 bars/lounges
  • 5 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Frattinis
  • Gaijin Teppanyaki
  • Seasons Restaurant
  • St. Trop
  • Zango Restaurant

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Books
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Health club
  • Hot tub
  • Nightclub
  • Piano
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (6,254 square foot of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Renovated entire property - 2017

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Dining table
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sandos Cancún All Inclusive - Adults Only

Children and extra beds

  • This property welcomes adults only.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 79.20 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

Property Registration Number 005-007-006265/2025

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun All Inclusive Luxury
Cancun Luxury Experience Resort
Experience Resort
Experience Resort Cancun
Luxury Cancun Resort
Sandos Cancun Luxury Experience
Sandos Lifestyle Resort All Inclusive
Sandos Luxury Cancun
Sandos Luxury Experience
Sandos Luxury Experience Resort All Inclusive
Sandos Cancun Lifestyle
Sandos Luxury Resort All Inclusive
Sandos Luxury
Sandos Lifestyle
Sandos Cancun Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Frequently asked questions

Is parking available at Sandos Cancún All Inclusive - Adults Only?

Yep, Sandos Cancún All Inclusive - Adults Only has a free self car park.

How much does it cost to stay at Sandos Cancún All Inclusive - Adults Only?

As of 9 May 2026, prices found for a 1-night stay for 2 adults at Sandos Cancún All Inclusive - Adults Only on 23 May 2026 start from AU$421, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Sandos Cancún All Inclusive - Adults Only?

Yep, Sandos Cancún All Inclusive - Adults Only is a short 4-minute walk from Ballenas Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find boat tours.

Is there a spa on site at Sandos Cancún All Inclusive - Adults Only?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Sandos Cancún All Inclusive - Adults Only have a pool?

Yep, and guests love it! Sandos Cancún All Inclusive - Adults Only has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Sandos Cancún All Inclusive - Adults Only?

Sandos Cancún All Inclusive - Adults Only features 3 outdoor pools, a nightclub and a Turkish bath. All guestrooms come with pillowtop beds, 24-hour room service and free minibar items.

What makes Sandos Cancún All Inclusive - Adults Only a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Sandos Cancún All Inclusive - Adults Only.

Is Sandos Cancún All Inclusive - Adults Only family-friendly?

No, Sandos Cancún All Inclusive - Adults Only is an adults-only property.

Is there a free airport shuttle available at Sandos Cancún All Inclusive - Adults Only?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Sandos Cancún All Inclusive - Adults Only?

Yep, you can grab a meal at Sandos Cancún All Inclusive - Adults Only's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Sandos Cancún All Inclusive - Adults Only?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sandos Cancún All Inclusive - Adults Only?

No, pets and service animals are not allowed.

Sandos Cancún All Inclusive - Adults Only Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1010 out of 2127 reviews
Rating 8 - Good. 507 out of 2127 reviews
Rating 6 - Okay. 352 out of 2127 reviews
Rating 4 - Poor. 138 out of 2127 reviews
Rating 2 - Terrible. 120 out of 2127 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Wade Douglas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
it was a great hotel, great food in the buffet ( except for the Mexican night lol - they have a different theme every night ). lots of wind, waves and seaweed at the beach though, made it to hard to snorkel.... wifi is great at the beach, but spotty at one pool, cab rides from the airport are INSANE... they want $ 110.00 american, but i dealt down to $ 70.00... Ubers can Not pick up at the airport but are ok to drop off there - i got one to drop me for aprox $ 18.00 american... no issues with the taxi mafia trying to stop us, FYI book your trip from the airport to the hotel before you arrive or prepair to pay dearly... some people take a bus downtown then Uber from there... nightly shows were ok -the Elvis one was fantastic
Stayed 6 nights in Jan 2026

6/10 Okay

Kelsey Eileen

The resort is nice, drinks and food were tasteful; however the buffet was limited. There was no The resort seemed more tailored to timeshare stays vs. A resort appeal.
Stayed 4 nights in Jan 2026

8/10 Good

Julie Ann

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel were very clean. Staff was amazing. Food just ok in restaurants but buffet was better. They didn’t have much for Mexican food which I would have liked to have the option. We found out a couple days in that you have to request guacamole as it is not a buffet item. There is no pool bar but 1 outside bar and it took awhile for anyone to take our order for drinks. The beach was amazing! They had only 1 working elevator which was inconvenient at times. The one thing I really did not like were the weddings taking place there. There were 2 weddings the weekend we were there and one was on the terrace outside our side of the hotel. It was very loud and we couldn’t go to sleep until they were done with the music. That part was awful when you want quiet and relaxing. I gave it 4 stars because it is a nice hotel but I probably would not stay there again.
Stayed 4 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness
Staff, venue, and location were top notch
Stayed 4 nights in Jan 2026

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff - clean room
Trop breakfast
Dessert
Stayed 5 nights in Jan 2026

8/10 Good

Natalie

Travelled with partner, Travelled with group
Liked: Cleanliness
The room, food and staff customer service was good... However, the building needs a lot of work, out of 3 elevators, only 1 was working almost the whole week we were there. the infinity pool was broken.
Stayed 7 nights in Jan 2026

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very courteous staff.
Stayed 8 nights in Jan 2026

8/10 Good

Maurkita

It’s really a 3
Stayed 3 nights in Jan 2026

10/10 Excellent

Nicholas John Emmanuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, great service
Stayed 7 nights in Jan 2026

6/10 Okay

Arcelia

Stayed 5 nights in Jan 2026

8/10 Good

Abram Dyck

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice and clean, staff was great and helpful. Food was good besides the buffet. A few times at the buffet food was very dry and pretty much cold. That is something that could certainly use an improvement. That is the only reason for just a 4 star.
Stayed 7 nights in Jan 2026

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent staff, good food and variety options.
Clean beaches
Good shows
Excellent musical talent
Delicious food-the hibachi was our favorite
Stayed 6 nights in Jan 2026

8/10 Good

Darin Patrick

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Buffet food was very good. Lots of variety. Kept food stocked. Loved the Japanese restaurant. The Italian restaurant was ok. None of us liked Seasons restaurant. Hotel is very clean, staff is always seen cleaning. Staff was very friendly and attentive. There was confusion about our yellow wristband (yellow because we booked through Expedia). Front desk said we could have the upgraded alcohol but had two different bars tell us that we were not allowed this upgrade, but the other two bars were fine when we ordered the upgraded alcohol. Checked with front desk after being denied the upgrade and they said we were supposed to have it. They just need to decide and let everyone know! Shout out to Carlos at Bar 6, he's the best! Hotel is nice but there are some deferred maintenance issues and some things are beginning to feel outdated. They defiantly need more loungers on the beach! Worst part of stay was they had one small (maybe 7 people at a time) elevator working. We were there for 9 days and 1 elevator never worked. A second elevator went down on day 2 and never got fixed. I don't know how many rooms this hotel has but there are 8 floors of rooms. We were on floor 6 and our friends on floor 7. I feel its unacceptable to have the elevator down for that long.
Stayed 9 nights in Jan 2026

8/10 Good

Lesley Patricia

Liked: Cleanliness, staff & service
Stayed 8 nights in Dec 2025

4/10 Poor

frederick

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities
There was times where they had no food or just one restaurant open. You have a bar open to drink but nothing to eat. We had to leave the property to eat half the time we stayed. Our friends key wouldnt work , so we had to go to front desk 3 times. After a hour someone finally came up to let us in after we missed our tour. Dont get me wrong its a beautiful place. But it was the same thing everyday with the shows and clubs.
Stayed 3 nights in Jan 2026

2/10 Terrible

Nikki

Travelled with partner
Our room smell like bleach. We got no Shampoo or conditioner in our room. Food was not good. They don’t have enough lawn chairs on the beach. The place is run down and broken elevators.
Stayed 3 nights in Jan 2026

8/10 Good

Trinidad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room and adults only resort is nice! Food options were good and resort is in a convenient location.
Stayed 4 nights in Jan 2026

6/10 Okay

Jordan

Liked: Cleanliness
Dinner menu's weren't amazing
Stayed 3 nights in Nov 2025

4/10 Poor

GUSTAVO, Oakville

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
4th time visiting and came with very high hopes based on previous wonderful experiences. Staff, food and entertainment continue being outstanding. Just 1 elevator working out of 3 causing terrible delays. Not visible option to use stairs. Very disappointing they were charging to reserve the pool beds beside the pool when in the past it was free to use. Now you are required to purchase a 50 dollar bottle of sparkling wine to get one. Pool was ice cold but that is a minor issue compared to the other ones. You have everything to keep being a 5 star plus resort, but if these issues are permanent, we will think twice next time and compare other options.
Stayed 5 nights in Jan 2026

10/10 Excellent

Delani

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, daily room cleaning, great food, and beautiful property!
Stayed 6 nights in Dec 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean resort, lots of activities, able to find a beach chairs easily throughout the day, really good food. Enjoyed the tres leches cake.
Stayed 4 nights in Jan 2026

10/10 Excellent

Danielle

Stayed 4 nights in Jan 2026

10/10 Excellent

Jerry Michael

Stayed 3 nights in Jan 2026

4/10 Poor

Shaun

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Food was very limited and not good. Several times a day there was no place open to get food.
Stayed 5 nights in Jan 2026

10/10 Excellent

Celina Navarro de

Everything excellent
Stayed 5 nights in Jan 2026