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Hotel Chi Ibal Hu Cancun

2.0 star property
Hotel in Cancun

Photo gallery for Hotel Chi Ibal Hu Cancun

Deluxe Studio Suite, 1 King Bed
Exterior
Deluxe Studio Suite, Multiple Beds
Deluxe Studio Suite, Multiple Beds
Reception

Reviews

5.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
The current price is AU$40
includes taxes & fees
22 Feb - 23 Feb

Explore the area

View map
C. 35 Nte. 63, Cancun, QROO, 77513
  • Place, Mercado 23
    ‪12 min walk‬
  • Place, Las Palapas Park
    ‪16 min walk‬
  • Place, Plaza 28
    ‪18 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Studio Suite, 1 King Bed

Deluxe Studio Suite, 1 King Bed

Deluxe Studio Suite, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 2 Single Beds

Deluxe Studio Suite, 2 Single Beds

Deluxe Studio Suite, 2 Single Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Studio Suite, Multiple Beds

Deluxe Studio Suite, Multiple Beds

Deluxe Studio Suite, Multiple Beds

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Deluxe Studio Suite, 1 Double Bed

Deluxe Studio Suite, 1 Double Bed

Deluxe Studio Suite, 1 Double Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Cancun

At Hotel Chi Ibal Hu Cancun you'll be within just a 15-minute stroll of Mercado 28 and Mercado 23. Highlights at this hotel include free in-room WiFi. .This hotel has free WiFi in public areas, concierge services and a 24-hour front desk. .Attractions within a 10-minute drive of this Downtown Cancun hotel include Ultramar Ferry Puerto Juárez and Plaza Las Americas.

What's nearby

  • Mercado 28 - 11 min walk - 1.0 km
  • Mercado 23 - 12 min walk - 1.1 km
  • Las Palapas Park - 16 min walk - 1.4 km
  • Plaza 28 - 18 min walk - 1.5 km
  • Benito Juarez Municipal Building - 3 min drive - 1.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • ‪Mr. Lunch - ‬8 min walk
  • ‪El Pocito - ‬2 min walk
  • ‪Las Tortas de Cochinita - ‬1 min walk
  • ‪CLIPPER IV. El Popular Chino Chavez - ‬3 min walk
  • ‪Quesadillas y Huaraches la Torcasita - ‬9 min walk

About this property

Hotel Chi Ibal Hu Cancun

Hotel in Cancun
Hotel Chi Ibal Hu Cancun offers its guests tour/ticket assistance and concierge services. Public spaces have free WiFi.

Smoking is allowed in designated areas at this Cancun hotel.

  • 22 guestrooms or units
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas
Hotel Chi Ibal Hu Cancun offers 22 accommodations with air conditioning. Each accommodation is individually furnished and decorated. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.

Property is also known as

Hotel Chi Ibal Hu Cancun Hotel
Hotel Chi Ibal Hu Cancun Cancun
Hotel Chi Ibal Hu Cancun Hotel Cancun

Frequently asked questions

What is the cancellation policy at Hotel Chi Ibal Hu Cancun?

Hotel Chi Ibal Hu Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Chi Ibal Hu Cancun?

As of 16 Feb 2026, prices found for a 1-night stay for 2 adults at Hotel Chi Ibal Hu Cancun on 22 Feb 2026 start from AU$40.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Chi Ibal Hu Cancun?

The closest beach to Hotel Chi Ibal Hu Cancun is Playa Tortugas (5.1 km).

Is there a free airport shuttle available at Hotel Chi Ibal Hu Cancun?

No, Hotel Chi Ibal Hu Cancun does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Chi Ibal Hu Cancun?

Check-in begins at 3:00 PM. Check-out time is noon.

Hotel Chi Ibal Hu Cancun Reviews

Reviews

5.2
Rating 10 - Excellent. 40 out of 180 reviews
Rating 8 - Good. 25 out of 180 reviews
Rating 6 - Okay. 21 out of 180 reviews
Rating 4 - Poor. 10 out of 180 reviews
Rating 2 - Terrible. 84 out of 180 reviews

5.0/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jesus Jorge

Stayed 2 nights in Oct 2025

10/10 Excellent

Jesus Jorge

Stayed 3 nights in Oct 2025

10/10 Excellent

Jesus Jorge

Stayed 1 night in Oct 2025

8/10 Good

Jesus Jorge

Liked: Amenities
Good
Stayed 2 nights in Sep 2025

10/10 Excellent

Jesus Jorge

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Sep 2025

2/10 Terrible

Hortencia

Disliked: Cleanliness, amenities, property conditions & facilities
They didn’t give me soap, no hot water but worse of all, no soap to shower.. no functioning tv, only netflix with a block that wont let you log in.. unsafe area
Stayed 1 night in Aug 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Jesus Guillermo

Disliked: Staff & service
water and lights went out and they didn’t have a ETA. So had to bird bath before leave so I can catch my flights
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Stayed 2 nights in Jun 2025

10/10 Excellent

VICTOR, PEMBROKE PINES

Stayed 2 nights in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Thad

Stayed 1 night in Mar 2025

2/10 Terrible

Grant

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for… just pay more. You can find a nice hotel for $50 a night. Don’t stay here.
Stayed 1 night in Jul 2024

2/10 Terrible

mario

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in deplorable condition and look nothing like the photos provided
Stayed 7 nights in Jun 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Words do not describe!

Our stay was scheduled for 2 nights but lasted approx 45min. Hopeing hotels.com will make It right with a full refund. Walked into the room grabbed the A/C remote to turn on some air and it was covered in ants. Then I noticed ants on the shelf the remote was on and they were scattering. Then I Inspected the room and noticed there were no pillows and ants crawling on the bed. Walked into the bathroom and it appeared like the toilet hadn’t been flushed from someone previously, attempted to flush it and the toilet was broken. I went back down to the lobby to tell the desk worker about the issues and request a refund, he said I needed to reach out to Expedia. Then I reached out to hotels.com on the online chat because my phone does not work internationally, about the issue and they attempted to contact the property which had no luck even though the receptionist was laying on the couch in the lobby. As I stood in the room(because was to grossed out, to touch anything, by the amount of ants everywhere). Needless to say they just credited me $25 of one cash (or what ever it’s called) for the nights and I was on my own to find a room for the night. Keep in mind this is now 1am in downtown Cancun.
Stayed 2 nights in Jul 2024

6/10 Okay

Rocky

Disliked: Property conditions & facilities
Staff are nice.
Stayed 4 nights in May 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do Not Stay Here. Really terrible
Stayed 2 nights in Apr 2024

2/10 Terrible

Maria, Carmichael

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old hotel , no elevator,no handicap accessible , small twin beds ,no working Ac unit , garbage and dead plants outside ,only showered,but left to get a better hotel in a hood safe area
Stayed 2 nights in Mar 2024

10/10 Excellent

Vivia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the smell air smell nasty
Stayed 2 nights in Mar 2024

8/10 Good

Vivia

Travelled with family
Liked: Staff & service, amenities
It has sewage drainage issues.the smell was making me ill. The staff was helpful especially Roy he got ita
Stayed 2 nights in Mar 2024

10/10 Excellent

Vivia

Liked: Cleanliness, staff & service
Shops are nearby
Stayed 3 nights in Feb 2024

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and the service outstanding. The hotel is a simple place, no fluff, perfect for an overnight stay.
Stayed 1 night in Feb 2024

6/10 Okay

Samuel Wilson

Stayed 7 nights in Feb 2024

2/10 Terrible

Jerome

Disliked: Cleanliness, staff & service, property conditions & facilities
Bugs, dirty, no hot water, 1 towel half used shampoo was not at the Beach as advertised and changed Hotels 2 days prior to checkout, therefore want my money back.
Stayed 4 nights in Feb 2024

2/10 Terrible

benjamin

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Thé picture in the add is far from reality. The place is in super bad shape. Even the towel that I got had several holes, I could pass my hand thru the towel. There was mold and smelled humidity. thought it was a joke but cameras never showed up so it was real crap.
Stayed 1 night in Jan 2024