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Aparthotel

Hotel y Museo Casa Turquesa

4.0 star property

Photo gallery for Hotel y Museo Casa Turquesa

A resort with a swimming pool, lounge chairs, and a view of the ocean.
A tray with breakfast items and a cup of coffee on a beach.
A balcony with a table set with fruits and a bottle, overlooking a beach and ocean.
Interior detail
A view from a room with a large window overlooking a balcony with chairs and a railing.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room
The current price is AU$132
includes taxes & fees
29 July - 30 July

Explore the area

View map
Cancun, QROO
  • Place, Kukulcan Plaza Shopping Mall
    ‪1 min walk‬
  • Place, Hotel Zone Beaches
    ‪5 min walk‬
  • Place, Marlin Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

View all photos for King Bed Ocean View

King Bed Ocean View | Beach/ocean view

King Bed Ocean View

8.2 out of 10
Very good
(13 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Bed Ocean View

A hotel room with a bed, a desk, a TV, and a seating area with chairs.

Double Bed Ocean View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Ocean Suite with Jetted tub

Ocean Suite with Jetted tub

Ocean Suite with Jetted tub

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom Ocean View with Pool

A clear blue pool with a white wall and potted plants on the left.

Two Bedroom Ocean View with Pool

  • Ocean view
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for King Room with Garden View and Balcony

King Room with Garden View and Balcony

King Room with Garden View and Balcony

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

In-room safe, blackout curtains, iron/ironing board (on request)

Room

8.0 out of 10
Very good
(1 review)
  • Partial sea view
  • 70 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

In-room safe, blackout curtains, iron/ironing board (on request)

Room

  • Ocean view
  • 70 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Loft with Ocean View

In-room safe, blackout curtains, iron/ironing board (on request)

Loft with Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom Ocean View

Two Bedroom Ocean View | Living area

Two Bedroom Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds
  • Free Wi-Fi

About the area

Cancun

At Hotel y Museo Casa Turquesa you'll be within a 20-minute stroll of popular places like La Isla Shopping Mall and Hotel Zone Beaches. Highlights at this beachfront aparthotel include a restaurant, an outdoor swimming pool and free self-parking. .Each apartment is individually decorated and features a flat-screen TV with satellite channels, along with free WiFi, a safe and a hairdryer. Room service, a rainfall showerhead and a wardrobe or cupboard are also available. .The restaurant, El Mirador, serves international cuisine and is open for breakfast, lunch and dinner. Pool Bar is the aparthotel's own bar. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site pool loungers. Added amenities include free Wi-Fi in public areas, concierge services and a library. Each morning cooked-to-order breakfast is served between 7 AM and noon. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 4-property class Zona Hotelera aparthotel include Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.
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What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 km
  • Luxury Avenue Shopping Mall - 2 min walk - 0.2 km
  • Hotel Zone Beaches - 5 min walk - 0.5 km
  • Marlin Beach - 5 min walk - 0.5 km
  • La Isla Shopping Mall - 16 min walk - 1.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪El Fish Fritanga - ‬9 min walk
  • ‪La Veranda - ‬8 min walk
  • ‪Ilios Restaurant - ‬11 min walk
  • ‪Don Julio Restaurant - ‬9 min walk
  • ‪Hacienda Sisal - ‬5 min walk

About this property

Hotel y Museo Casa Turquesa

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An outdoor pool, a library, and a terrace are also featured at the boutique Hotel y Museo Casa Turquesa. The aparthotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 4-star Cancun aparthotel.

  • 1 building
  • 30 guestrooms or units
  • 4 levels
  • Built in 1991
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • BBQ grill(s)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hotel y Museo Casa Turquesa offers 30 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers with a rainfall showerhead. This Cancun aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Beach

  • On a white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Car recommended
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)

Restaurants on site

  • El Mirador
  • Pool Bar

Dining

  • Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 350 to 600 for adults and MXN 320 to 580 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: MXN 20 per day

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Library
  • Piano

Outdoor areas

  • Barbecue grill
  • Terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Guidebooks
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near the ocean
  • On the waterfront

Things to do

  • Golfing nearby
  • Outdoor pool (guest access) nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 30 units
  • 4 floors
  • Beaux Arts architecture
  • Built in 1991
  • Individual decor
  • Individual furnishings
  • Reception hall

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Gather used towels
Turn off the lights and return the keys

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel y Museo Casa Turquesa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 20.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 350 to 600 for adults and MXN 320 to 580 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Turquesa
Casa Turquesa Cancun
Casa Turquesa Hotel
Casa Turquesa Hotel Cancun
Casa Turquesa Hotel Tulum
Casa Turquesa Tulum
Casa Turquesa

Frequently asked questions

What is the cancellation policy at Hotel y Museo Casa Turquesa?

Hotel y Museo Casa Turquesa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel y Museo Casa Turquesa?

As of 23 July 2026, prices found for a 1-night stay for 2 adults at Hotel y Museo Casa Turquesa on 29 July 2026 start from AU$132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel y Museo Casa Turquesa?

Yep, Hotel y Museo Casa Turquesa has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel y Museo Casa Turquesa?

Yep, Hotel y Museo Casa Turquesa is a short 8-minute walk from Hotel Zone Beaches.

Does Hotel y Museo Casa Turquesa have a pool?

Yep, and guests love it! Hotel y Museo Casa Turquesa has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Hotel y Museo Casa Turquesa a romantic place to stay?

Garden-view dining and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hotel y Museo Casa Turquesa.

Does Hotel y Museo Casa Turquesa serve breakfast?

Yep, cooked-to-order breakfast is offered daily between 7 AM and noon.

Is there a free airport shuttle available at Hotel y Museo Casa Turquesa?

No, Hotel y Museo Casa Turquesa does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel y Museo Casa Turquesa?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel y Museo Casa Turquesa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel y Museo Casa Turquesa?

No, pets and service animals are not allowed.

Hotel y Museo Casa Turquesa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 510 out of 1223 reviews
Rating 8 - Good. 290 out of 1223 reviews
Rating 6 - Okay. 167 out of 1223 reviews
Rating 4 - Poor. 121 out of 1223 reviews
Rating 2 - Terrible. 135 out of 1223 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joshua

Liked: Cleanliness, check-in, communication, listing accuracy
Great place and friendly staff
Stayed 11 nights in Mar 2026
Verified

8/10 Good

Christina

Liked: Cleanliness, check-in, communication
Clean room, responsive staff but place was much older than pictures looked. Would stay again though for price and location!
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Shoreh

Liked: Check-in, communication
Disliked: Cleanliness
Yes that was the most wonderful part of my stay the view and the pool . Hotel showers need renovations
Stayed 9 nights in Apr 2026
Verified

8/10 Good

Avrohom

Liked: Cleanliness, check-in
The pool was really great. The views from the pool of the Ocean and beach were astounding. The hotel overall was good, the rooms large, bathroom are was large, and overall pretty clean. The hotel overall needs updating, which they seem to be in the middle of.
Stayed 13 nights in Mar 2026
Verified

6/10 Okay

Shayal

Nice hotel, great view and good area
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Gena

Liked: Check-in, communication, listing accuracy
Private beach area with chairs and palapas. You absolutely do not compete with people
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a classic hotel. My wife and I loved it. I'll definitely be back
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Lane W

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the location and spacious room. Stunning view from the balcony. Loved the uniqueness of the space as well as the pool.
Stayed 4 nights in Feb 2026
Verified

2/10 Terrible

Kiara

Disliked: Cleanliness, check-in
Ocean view but definitely Not a clean room
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Julie

Nothing open swimup bar closed rooms were okay be nice if they would Have tub on balcony working as well
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wanderful staff, director, perfect see, can only glhigly recommend
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Anne

Disliked: Cleanliness
Really old, tired rooms.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Katelyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice staff. Love the art in the hotel. The food was good at breakfast. The cable in my room didn't work was the only thing I would have liked to work better. The beach behind the hotel is next absolutely gorgeous!
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Blanca

Liked: Cleanliness, communication
The hotel is a little older but the location is great and the view from the room we had was spectacular. We could see the ocean from one side and the lagoon from the other.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very very good
Stayed 5 nights in Jan 2026
Verified

2/10 Terrible

MaKira

Disliked: Cleanliness, communication, listing accuracy
Do not recommend. There were never any staff available. Do not stay here is you’re non-Hispanic & visiting. It wasn’t a pleasant experience.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Chantelle

Liked: Cleanliness, amenities, communication
Clean room. Kind stuff. Very quiet. Lovely art!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Christopher

Liked: Cleanliness, check-in, communication, listing accuracy
It was an older property, but everything was clean and very nice. There’s a nice pool area and the beach was great. It was very quiet and tranquil. The rooms were huge, but they were almost empty and felt cold/uninviting. That would be my only complaint…the room decor needs help. Otherwise the staff was great
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Mahmut

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful staff, amazing location and view. Absolutely perfect. Just concern is, some of the art materials, such as statutes, art pictures are not suitable for the kids, so, if you are couple without kids, the place is great, otherwise, you might think some other places that good for the kids.
Sunrise Jan 22
From balcony to sea-view Jan 21
Sunrise Jan 20
Sunrise Jan 20
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities, communication
Those who know, KNOW ! This is an outstanding value for a super quiet , historic place . Think private , aging beach mansion and world class art gallery ! Friendliest staff , great little restaurant, a gem for sure ! Near everything and on the best beach in the world !
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Deyby Angelica

Liked: Cleanliness, amenities, property conditions & facilities, communication
It can’t be better… I left in love with the place with the people who work there with the food they cook. Everything was so wonderful that I I don’t know where to start. I work for the industry in NYC and I know about hospitality and they went above and beyond. The place is so cozy and it’s beautiful, location is very convenient. Its clean and the staff is super friendly.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very quite place just like I like it 👌
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Annette

Liked: Cleanliness, communication
We had a very enjoyable stay in our 2 bedroom ocean view room (more of a villa) this February. The hotel is very artsy with some religious and nudist works displayed which some may not appreciate. The hotel is very weathered -its not a fancy 5 star hotel (although it must have been back in the day), the water wasnt always hot and the toilets didnt flush the first time but the central location, gorgeous quiet beach, relaxing and calm ambiance, grand open spaces, comfortable clean beds and superior customer service made it worth it many times over!
Sunrise right off our balconey
Sunrise right over the pool and balcony
Double room
2nd room of double room
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Needs some minor upgrades to the rooms
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Minghua

Liked: Cleanliness, room comfort, communication
yes, everything is great!
Stayed 5 nights in Oct 2025