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Aparthotel

All Ritmo Cancun Resort & Water Park - All Inclusive

On private beach with 2 outdoor pools, near El Meco Archaeological Site

Where to?

Dates

December 2025

January 2026

Private beach, white sand, sun-loungers, beach umbrellas

Overview
Location
Prices
Amenities
Policies

Popular amenities

Pool
All-inclusive
Parking included
Free Wi-Fi
Restaurant
Air-conditioning

includes taxes & fees

18 Jan - 19 Jan 2026

Explore the area

Km. 1.5 Carretera a Puerto Juarez, Punta Sam, Cancun, QROO, 77500

Place, El Niño Beach
‪11 min walk‬
Place, El Meco Archaeological Site
‪14 min walk‬
Place, Ultramar Ferry Puerto Juárez
‪3 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪35 min drive‬

Room options

Studio Supreme

Highlights

Furnished balcony or patio

Separate dining area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Dining table

48 sq m
1 bedroom
Ocean view
Sleeps 3
1 Queen Bed

Garden View

Highlights

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Dining table

48 sq m
1 bedroom
Sleeps 3
2 Double Beds

Master Suite Garden View

Highlights

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

Dining table

52 sq m
1 bedroom
Sleeps 8
2 Queen Beds

Suite Marina View

Highlights

Furnished balcony or patio

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Dining table

Separate bedroom

51 sq m
1 bedroom
Partial sea view
Sleeps 5
2 Queen Beds

Junior Suite Royal Ocean View

Highlights

Furnished balcony or patio

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Dining table

Separate bedroom

1 bedroom
Ocean view
Sleeps 5
2 Queen Beds

In-room safe, individually decorated, individually furnished

Jacuzzi Ocean View

Highlights

Furnished balcony or patio

Individually furnished

Individually decorated

Private outdoor hot tub

Air conditioning

Connecting rooms available

Dining table

49 sq m
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Standard Room

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Dining table

Blackout curtains

Ceiling fan

38 sq m
Sleeps 4
1 Queen Bed OR 2 Queen Beds

Junior Suite, Sea View

Highlights

Furnished balcony or patio

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Dining table

Separate bedroom

51 sq m
1 bedroom
Sea view
Sleeps 5
2 Double Beds

About the area

Cancun

An all-inclusive stay in the heart of Cancun awaits you at All Ritmo Cancun Resort & Water Park - All Inclusive. Within a 30-minute stroll, you'll find El Meco Archaeological Site and Gran Puerto Pier. Highlights at this beachfront aparthotel include 5 restaurants, 2 outdoor swimming pools and a private beach. .Each apartment is individually decorated and features a TV with cable channels, along with free WiFi, in-room childcare and a coffee/tea maker. A ceiling fan, a safe and a hairdryer are also available. .A day of pampering can include deep-tissue massages, hot stone massages and facials along with aromatherapy and mani/pedis. The buffet restaurant, El Palmar, is open for breakfast, lunch and dinner. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the aparthotel. Enjoy the free water park, free kids' club, gym and outdoor tennis court. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. There's also the convenience of free self parking. .Places in the area of this 3.5-property class Puerto Juarez aparthotel include Plaza Las Americas and Punta Sur.

View more Aparthotels in Cancun

What's nearby

El Niño Beach - 11 min walk - 1.0 km
El Meco Archaeological Site - 14 min walk - 1.2 km
Ultramar Ferry Puerto Juárez - 3 min drive - 2.5 km
Gran Puerto Pier - 4 min drive - 2.9 km
Plaza Las Americas - 11 min drive - 9.2 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 37 min drive

Restaurants

‪Restaurant Flamingos - ‬2 min drive
‪Puerto Xtabay | Marina & Cantina De Mar - ‬4 min walk
‪restaurant marina "las jaibas - ‬4 min walk
‪pirata barba negra - ‬14 min walk
‪El Kiosco Verde - ‬3 min drive

About this property

All Ritmo Cancun Resort & Water Park - All Inclusive

On private beach with 2 outdoor pools, near El Meco Archaeological Site

All Ritmo Cancun Resort & Water Park - All Inclusive is an all-inclusive aparthotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Bring your whole family to All Ritmo Cancun Resort & Water Park - All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary water park and mini golf.

There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This Colonial aparthotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

This 3.5-star Cancun aparthotel is smoke free.

147 guestrooms or units

3 levels

5 dining venues

3 bars or lounges

Built in 1985

Karaoke

Deli

Kid's club (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Terrace

Garden

Gift shop

Television in lobby

Bellhop

No smoking on site

Bar by the pool

Swim-up bar

All Ritmo Cancun Resort & Water Park - All Inclusive offers 147 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. This individually decorated and furnished accommodation includes dining tables. Cable televisions are provided.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Cancun aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include a ceiling fan and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

On the beach, white sand, sun-loungers, beach umbrellas

Pool
Spa pool
All-inclusive
Spa

includes taxes & fees

13 Jan - 14 Jan 2026

Property amenities

Beach

On a private white sand beach
Beach loungers
Beach towels
Beach umbrellas
Beachside massages

Pool/Spa

2 outdoor pools
Aromatherapy
Beachside massages
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Pool loungers
Pool umbrellas
Sports massages
Swedish massages

Internet

Available in the apartment: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Car recommended
Free secured, uncovered self parking on site
Free RV/bus/lorry parking on site
Limited on-site self parking
Onsite parking includes off-street options

Family friendly

Childcare (surcharge)
Children's dinnerware
Children's pool
Free children's club
Playground

Restaurants on site

Cena Show Teatro
El Palmar
Góndola
Ostras & Oysters
Pancho Villa

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Toaster

Dining

3 bars/lounges
5 restaurants
A poolside bar
A swim-up bar
Coffee and tea in common areas
Dining table
Snack bar/deli

Bathroom

1 private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Shampoo
Soap
Towels provided

Living spaces

Dining table

Entertainment

32-inch TV with cable channels
Karaoke
TV in common areas

Outdoor areas

Garden
Outdoor furniture
Terrace

Laundry

Dry cleaning/laundry service
Laundry facilities

Comfort

Air conditioning
Ceiling fan

Pets

No pets or service animals

Suitability/Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Cobblestone flooring in public areas
Handrails in stairways
Upper floors accessible by stairs only
Well-lit path to entrance
Smoke-free property

Services and conveniences

24-hour front desk
ATM
Blackout drapes
Concierge services
Daily housekeeping
Gift shop/newsstand
Iron/ironing board on request
Luggage storage
Multilingual staff
Phone
Porter/bellhop
Proposal/romance packages
Safe
Safe at front desk
Tour and ticket assistance
Wedding services

Location highlights

In the city centre
In the suburbs
Near the airport
Near the boardwalk/promenade
Near the sea
On the waterfront

Things to do

Arcade/game room
Archery
Basketball
Beach volleyball
Billiards/pool table
Children's pool
Free bicycle rentals
Free children's club
Free water park
Gym
Kayaking
Mini golf
Outdoor tennis court
Sailing
Ecotours nearby
Fishing nearby
Golfing nearby
Scuba diving nearby
Snorkelling nearby
Theme park nearby
Windsurfing nearby

Safety features

Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher

General

147 units
3 floors
Access via exterior corridors
Banquet hall
Built in 1985
Colonial architecture
Comprehensive food waste policy
Comprehensive recycling policy
Connecting units available
Free bicycle rentals
Garden
Grey water recycling system
Humane treatment of captive wild animals
Individual decor
Individual furnishings
Reception hall
Reusable cups
Reusable tableware
Vegan dining options

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at All Ritmo Cancun Resort & Water Park - All Inclusive

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses a grey water recycling system

Host has indicated that there is a carbon monoxide detector on the property

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Sea Adventure Water Park Cancun

All Ritmo Cancun Resort Water Park All Inclusive

All Ritmo Resort Water Park All Inclusive

Ritmo Cancun Water Park

Ritmo Water Park

All Ritmo Cancun Water Park All Inclusive

All Ritmo Water Park All Inclusive

Sea Adventure Resort Water Park All Inclusive

Ritmo Water Park Inclusive

Frequently asked questions

What is the cancellation policy at All Ritmo Cancun Resort & Water Park - All Inclusive?

All Ritmo Cancun Resort & Water Park - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at All Ritmo Cancun Resort & Water Park - All Inclusive?

As of 21 Dec 2025, prices found for a 1-night stay for 2 adults at All Ritmo Cancun Resort & Water Park - All Inclusive on 18 Jan 2026 start from AU$291.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at All Ritmo Cancun Resort & Water Park - All Inclusive?

Yep, All Ritmo Cancun Resort & Water Park - All Inclusive has a free self car park and free RV/bus/truck parking.

Are there any beaches close to All Ritmo Cancun Resort & Water Park - All Inclusive?

Yep, All Ritmo Cancun Resort & Water Park - All Inclusive is a short 10-minute walk from El Niño Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at All Ritmo Cancun Resort & Water Park - All Inclusive?

There's no onsite spa, but this property does offer services like facials as well as Swedish massages.

Does All Ritmo Cancun Resort & Water Park - All Inclusive have a pool?

All Ritmo Cancun Resort & Water Park - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 8:00 PM.

What luxury perks are available at All Ritmo Cancun Resort & Water Park - All Inclusive?

All Ritmo Cancun Resort & Water Park - All Inclusive features a private beach, 2 outdoor pools and 5 restaurants.

Is All Ritmo Cancun Resort & Water Park - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as children's dinnerware and childcare services in the guestrooms, it's no surprise that All Ritmo Cancun Resort & Water Park - All Inclusive is a hit with families.

Is there a free airport shuttle available at All Ritmo Cancun Resort & Water Park - All Inclusive?

No, All Ritmo Cancun Resort & Water Park - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at All Ritmo Cancun Resort & Water Park - All Inclusive?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at All Ritmo Cancun Resort & Water Park - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at All Ritmo Cancun Resort & Water Park - All Inclusive?

No, pets and service animals are not allowed.

All Ritmo Cancun Resort & Water Park - All Inclusive Reviews

6.6

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

2/10 Terrible

Jany aurora

Travelled with family, Travelled with family and small children

19 Sept 2025

Disliked: Amenities, property conditions & facilities

I dont like a lot of thing , not good food, t A many mosquito bite my kids is horrible mosquito, the waiters ignore the customers and everything bad, test food, just egg for breakfast, luncn and dinner just two plates chiken amd fish or beef and hotdog. I dont like nothing, the wather park fpr kids all is very old all rusty, nothing like the pictures that i see online, for all inclusive very nad, not snack at night, not coffee, just one restaurant buffet and all the bar in the poor nothing good, i dont recomended any body

Stayed 2 nights in Sep 2025

10/10 Excellent

Laura Sandra, SECHELT

Travelled with family

2 Sept 2025

Liked: Amenities, property conditions & facilities

The staff were amazing! Mario, Armando, Julio... Those are my shout outs! You are welcomed, anything you need they are willing to assist and always professional and friendly. I visited friends at high end resorts and you can not beat the kindness of the staff at this resort!

Stayed 7 nights in Aug 2025

6/10 Okay

Karina Vazquez

Travelled with family, Travelled with family and small children

24 Aug 2025

Liked: Property conditions & facilities

Entertainment needs updating. Not alot of info was given about other outer activities from staff. Their bar needs more variations and they kept running out of soda pop for kids. The building its self needs some updating too. We loved the food and pool area.

Stayed 4 nights in Jun 2025

2/10 Terrible

Julio Luis

Travelled with family and small children

18 Aug 2025

Disliked: Cleanliness, property conditions & facilities

El personal al llegar trato de engañarnos en ofrecernos vista al mar algo que no le vi sentido porque por eso no lo coji desde antemanos, una el zargazo y otra que vivo frente al mar y no le veo sentido, y se molesto oal yo no aceptarlo. Tambien yo dedicaria un dia completo a mi hijo en el parque de agua algo que no fue asi me obligue a ir a otro lugar y pagar por eso ya que el parque de agua no cumple con las reglas de sanidad, el agua nada de cloro tenia. Y tambien estaba casi por caerse. Como se todo tuviera pega, fue espantoso, el unico servicio que nos gusto fue el del cuerto. Fue un gran servicio pero de lo demas nada que ver.

Stayed 8 nights in Aug 2025

2/10 Terrible

Alma

5 Aug 2025

Disliked: Amenities, property conditions & facilities

need better management and better communication

Stayed 9 nights in Jul 2025

2/10 Terrible

Sharon

Travelled with family

31 July 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Our room was bare - no pictures on the wall, no side tables. Moldy bed sheets on the box spring, sliding door was broken (could hardly use it), you could see daylight around the door frame, the lock on the door was a joke. They did not have diet soda (my husband is a diabetic), VERY limited food choices, no fruit available, no kid friendly foods. Our bathroom was very outdated and dingy, we only had a thin sheet and very thin blanket on each bed - which was rock solid! We even paid $150 MORE for an upgrade for this room - not realizing the condition of it! Pool was murky, not very clean and a lot of missing tiles on the ground. Waited a while for service (while the bartender was chatting with coworkers). I needed to provide my drivers license to rent their pool towels!!! We opted to get an Uber and relocated to another hotel (happened to be an hour away and was there 2 weeks ago). Did not feel safe here. Happy we left and got to a better resort.

Stayed 1 night in Jul 2025

6/10 Okay

Princess

31 July 2025

Disliked: Cleanliness, property conditions & facilities

Stayed 5 nights in Jul 2025

2/10 Terrible

Amber

Travelled with family, Travelled with family and small children

27 July 2025

Disliked: Cleanliness, amenities, property conditions & facilities

They advertise laundry service on their website. However when we arrived we were shocked when they told us they do not have any laundry facilities on the resort. Instead we would have to go off of the resort somewhere in town to wash our clothes. Will never stay here again. A HUGE inconvenience, especially if you plan to stay for a bit.

Stayed 14 nights in Jul 2025

2/10 Terrible

zouhair

Travelled with family, Travelled with family and small children

25 July 2025

Disliked: Cleanliness, property conditions & facilities

Bad staf bad location

Stayed 6 nights in Jul 2025

4/10 Poor

Kim May

25 July 2025

Disliked: Cleanliness, amenities, property conditions & facilities

The room was not cleaned at all. We didn’t have lamp shades on our lights. dents in the drywall someone’s head must of got banged up against the wall, front door had a large gap underneath the door, cracked drywall with a bad caulking job, mildew on the curtains, ceiling fan dusty, bath tub had rust inside such as where the soap lays or handle to turn on/ off water, as well as the tub stopper. It had a musty smell inside. I called it the homicide room.

Stayed 5 nights in Jul 2025

10/10 Excellent

Cecilia Andrea, West Islip

25 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

We stayed at All Ritmo from July 15 through July 23. We had an amazing experience. I asked for an upgrade when we checked in and was given one for a small increase in price. Our room was on the 4th floor overlooking the beautiful clear blue waters. The room was enormous, with a beautiful balcony, a large bedroom with two queens beds, a full kitchen, living room and bathroom and walk in closet. The staff was incredibly nice, courteous and helpful. We took advantage of everything they had to offer, the pool was clean, warm, three Jacuzzi tubs and the beach just five steps down. My kids loved the pool games and activities. The trivia games were fun and not to mention the amazing water park. What really drew me to this hotel was the location. It was not in the middle of the Cancun chaos and strip. We were only 15 minutes away, apart from the traffic and noise of the Cancun hotel strip. The restaurants were very accommodating. I had my daughter she is 12 years old and my son who's is 17 and the Ostras restaurant accommodated us at a 6pm reservation. Amazing seafood dinner, shrimp bisque soup overlooking the ocean. Our vacation was absolutely amazing. Thank you Bernardo, Dana, Kevin and the amazing staff. I would recommend All Ritmo 110%. Cecilia from West Islip, New York!!

Stayed 8 nights in Jul 2025

8/10 Good

Ansar

23 July 2025

Great experience for the amount of money being charged

Stayed 6 nights in Jul 2025

4/10 Poor

DEMETRIO

Travelled with family

20 July 2025

Disliked: Cleanliness, amenities, property conditions & facilities

The hotel is in a bad place, the food was very limited and it did not meet the standard in the pictures. The roos were dirty and old. Lack of communication with us. The pool was always dirty.

Stayed 3 nights in Jul 2025

4/10 Poor

Fatih

Travelled with family, Travelled with family and small children

19 July 2025

Liked: Cleanliness

Disliked: Amenities

No good foods. Nothing close to the Hotel. Too much noisy for sleeping. Old and bathroom nasty. Waterpark almost dead, finish (all broken)

Stayed 7 nights in Jul 2025

2/10 Terrible

Christy

Travelled with family and small children

19 July 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

I booked this resort through Expedia, and what should’ve been a fun family trip turned into a terrifying experience. On July 3, 2025, my son was badly injured on the pink and yellow water slide. He fell so hard that he suffered a deep laceration to the back of his head, down to the skull. There were no visible warnings, no protective padding, and no staff actively supervising the area. A lifeguard did clean his wound and file an incident report and checked the slide, before telling us to get a taxi to go to the urgent care, but after we returned from the hospital, no one from the resort followed up. No concern, no acknowledgment, nothing. I also nearly flew off a different slide myself and another child lost a toenail, confirming the waterpark is unsafe and poorly maintained. I contacted Expedia for help and was told they couldn’t reach someone with authority at the resort, not once, but twice, even after speaking with a supervisor at Expedia. Their only offer was 100 One Key Cash, not an acceptable offer, so I declined but why do they need my permission to add it? It's still not been applied to my account. This wasn’t a minor issue. It was a serious injury to a child, and neither the resort nor Expedia took real responsibility. I do not recommend this waterpark, especially for families. And while the hotel might be okay under normal conditions, the way this was handled shows that if something goes wrong, you’re on your own.

Stayed 4 nights in Jul 2025

8/10 Good

Ahmed

Travelled with family

17 July 2025

Liked: Cleanliness, amenities

Beautiful property but i didn't like the beds usa queen sizes its double bed alot smaller and need some upgrades, shower head, faucets looks very old no microwave or refrigerator at units , breakfast always great but dinner very poir even when it comes to " restaurants " Italian only has 7 inch samll pizza, and 2 other meals and all restaurants they have very limited to order only 3 different meals to irder from but gust serves excellent and bar always open great drinks

Stayed 5 nights in Jul 2025

4/10 Poor

Lisa

16 July 2025

Disliked: Cleanliness, amenities, property conditions & facilities

The hotel was nothing like the pictures. The rooms and property were outdated dirty and smelled. The door to our bedroom didn't close 100 % so you can see the outside. The bedding was dirty and dingy even after being replaced. The beds were uncomfortable but did the job. We wished staffed cleaned up a little better, the pool and surrounding areas were always dirty with cups and trash. The all-inclusive deal was a little weird compared to other locations I have been to in Mexico. The buffet was the same every day for the most part, Breakfast lunch and Dinner. The 2 restaurants they had onsite were ok, you have to make a reservation in order to attend which makes sense with the crowd i just wish we had more food options. I was also a little upset that we could not bring the buffet food to our rooms or pool side. Everything had to stay in the dining room area. The bathroom has a drain on the floor that smelled like swage which we had to cover with a rag. I also update that this was a family Friendly hotel with a waterpark, and we didn't have any good snack options for the kids. No ice cream, Italian ice or Candy. It was the same 3-4 slices of cake at the buffet. The water park was falling apart; someone one will end up getting hurt soon I'm sure of it. The water also smelled awful. The seaweed made the beach experience awful, I understand it' a major problem at all locations but this location was trying to upsell you to a day pass at a different location with less seaweed

Stayed 5 nights in Jul 2025

4/10 Poor

Carlett

16 July 2025

Liked: Property conditions & facilities

Disliked: Amenities

Stayed 5 nights in Jul 2025

2/10 Terrible

Jagjit

12 July 2025

Disliked: Cleanliness, property conditions & facilities

Dirty hotel

Stayed 5 nights in Jul 2025

8/10 Good

Tiena

Travelled with family and small children

12 July 2025

Liked: Cleanliness

Overall a nice place to visit on a budget. Smaller resort so not as crowded which worked great for our family. Property is older, so keep that in mind when considering it.

Stayed 4 nights in Jul 2025

4/10 Poor

Stephany

Travelled with family, Travelled with family and small children

11 July 2025

Disliked: Cleanliness, amenities, property conditions & facilities

the pictures that they show online aren’t how the rooms look..

Stayed 3 nights in Jul 2025

2/10 Terrible

Arthur

Travelled with family and small children

9 July 2025

Disliked: Cleanliness, amenities, property conditions & facilities

The food sucked it was bad no taste and was prepared wrong. The bar was the only thing worth it. Bartenders werre friendly, tye smell of sulfur made me gag most of the days unbearable. Rooms were trash the shower was bad and wifi didnt even work on side of the resort.

Stayed 5 nights in Jul 2025

8/10 Good

Wendell, Baldwin

Travelled with family and small children

8 July 2025

Liked: Cleanliness

STAFF WAS FRIENDLY.. AREA WAS CLEAN ... SETTING WAS A LITTLE OUTDATED...

Stayed 4 nights in Jul 2025

6/10 Okay

CYNTHIA

Travelled with family

8 July 2025

The area around this resort stinks. Additionally, much seaweed in the water, but staff does rake it out regularly. Coverings on beds on the beach were dirty and not changed regularly. Room description inaccurate- reserved a suite, which stated it had a living room, but it was just a large bedroom with just a large bed and not even a chair. Sink drain partially stopped up and housekeeping didn't report it for 5 days. Tub drain had green mold coming up in it. Very limited food choices in the one buffet- same thing basically every day for lunch and dinner. Would not recommend this resort .

Stayed 6 nights in Jul 2025

2/10 Terrible

Johnathan

7 July 2025

Disliked: Cleanliness, property conditions & facilities

Walked into hotel and checked back out, no refund for a reason. Would never stay again

Stayed 3 nights in Jul 2025

All Ritmo Cancun Resort & Water Park - All Inclusive

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All Ritmo Cancun Resort & Water Park - All Inclusive

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All Ritmo Cancun Resort & Water Park - All Inclusive Reviews

Reviews

7.2/10