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5.0 out of 5

"Exceptional boutique hotel. Sparkling clean, beautiful decor and lovely, attentive hosts. I will definitely be back! " More

By a verified traveller on Mon 28 Sep 2020

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Hotel Description

At Heal House you'll be within a 20-minute stroll of popular places like Howard Smith Wharves and Story Bridge. Highlights at this B&B include free buffet breakfast, free self parking, and a bar/lounge.

You can enjoy LCD TVs with cable channels, and all 3 rooms feature free WiFi, iPod docks, and coffee/tea makers. Free minibar items and hair dryers are also available.

This smoke-free bed & breakfast offers free WiFi in public areas, a terrace, and a garden. Plus you'll find a picnic area, free newspapers in the lobby, and luggage storage. Each morning free breakfast is served.

Attractions within a 30-minute walk of this 4-star New Farm B&B include Queen Street Mall and Emporium.

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$199* Per night/room 26 Oct. - 27 Oct.

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Heal House ratings based on 13 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Heal House

Everyone (10) Couples (2)
5 out of 5
Exceptional boutique hotel. Sparkling clean, beautiful decor and lovely, attentive hosts. I will definitely be back!

Posted by , from Brisbane, Australia on 28 Sep. 2020

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Comment from Hotel Management

29 Sep. 2020 by Bryce Williams

Thank you so much Emma. It was wonderful to meet you and we are so happy you enjoyed your stay. We look forward to seeing you next time! Bryce & Lindsay .

5 out of 5

Posted by on 18 Sep. 2020

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Comment from Hotel Management

23 Sep. 2020 by Bryce Williams

Thank you!

5 out of 5
The caring and considerate proprietors who went to extraordinary lengths to make sure you have a comfortable and enjoyable stay in their beautifully renovated Brisbane residence. A real joy to stay there this week. Thanks Adj Professor Barry Partridge

Posted by on 20 Dec. 2019

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Comment from Hotel Management

28 Dec. 2019 by Bryce

Thank you so much Barry. It was a pleasure to meet you and we hope to see you again. Bryce & Lindsay.

5 out of 5
Bryce and Lindsay were the perfect hosts - their care and attentiveness of me as their guest was exceptional and the property itself was just glorious - a 5 star experience without the CBD price tag. Silver service, bone china and a well stocked mini bar that was included in my room rate along with a cooked breakfast and wonderful stories on the history of the property made this all a 20 out of 10 boutique experience, totally intimate and a joy of the senses made this the best of the best stay. Well done to you both Bryce and Lindsay - you were both the highlight right from the moment of making the booking - a winning formula! An absolute pleasure for me to provide this review, just superb all round!

Posted by on 6 Jun. 2019

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Comment from Hotel Management

19 Jun. 2019 by Bryce

Thank you so much for the wonderful feedback and taking the time to send a review. We hope to see you again!

5 out of 5
It was a hidden gem in the centre of Brisbane with such warm and welcoming hosts. I would recommend it to anyone who wants to enjoy a night of old fashioned hospitality and to simply get away from the hustle and bustle of your working lives.

Posted by on 17 May 2019

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Comment from Hotel Management

22 May 2019 by Bryce

Thank you for the lovely feedback. We do try to give the best service possible but also complete privacy and with the new lift at the top of the street down to Howard Smith Wharves and the river's edge we really are walking distance to the city centre.

5 out of 5
A wonderful welcome to this immaculate B&B. Great location in a quiet street, easy to walk out to restaurants. Beautiful rooms with everything you need and breakfast is a treat!

Posted by on 10 Dec. 2017

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5 out of 5

Great place to stay

Pros: Liked the whole approach. Not just a number like in the big hotels.
Cons: CAn't think of anything.
Location: Chow House is worth a visit.
Stayed at Heal House as part of a birthday gift for my wife. We both really enjoyed our stay. The personal service of Byrce and Lindsay is second to none. The room was immaculate. We had a great time wandering around the Valley, New Farm area finding a lovely restaurant, having a few drinks and then coming back to Heal House. We really enjoyed the whole approach of getting to know people and having a chat with the other guests at breakfast. If you are over the anonymous nature of the big hotels and are looking to stay over in Brisbane I really recommend giving Heal House a go.

Posted by on 3 Jul. 2017

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Comment from Hotel Management

8 Jul. 2017 by Heal House

Thank you so much for the feedback. And yes we love Chow House too for casual dining. We hope to see you again.

5 out of 5

Great boutique hotel close to great cafes

Loved our stay in Brisbane at Heal House for a family wedding. We borrowed bicycles to get around and Bryce sourced somewhere for a last minute up do

Posted by , from Sydney on 24 Apr. 2017

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5 out of 5

Beautiful

Such a nice 24 hours, wish I could have moved in.

Posted by on 22 Apr. 2016

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5 out of 5

Great location

Amazing place to stay. Lindsay and Bryce so helpful and friendly. Has a great feel and close to do much.

Posted by , from cairns on 3 Mar. 2016

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Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. Heal House also features a terrace, a garden, and a picnic area. Self parking is free. This 4-star Brisbane bed & breakfast is smoke free.

  • 3 guestrooms or units
  • Buffet breakfast (free)
  • Bar or lounge
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Brisbane, QLD Airport (BNE) (17 km / 10.6 mi)
  • Train station: Brisbane Central Station (2.3 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

Heal House offers 3 air-conditioned accommodations with iPod docking stations and minibars (stocked with some free items). LCD televisions come with cable channels. This Brisbane bed & breakfast provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

  • Stocked minibar (select free items)
  • IPod dock
  • LCD television
  • Cable channels
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 9 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 16
  • Check-in time ends at 6:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children 15 and younger are not allowed at this property. All guests older than 15 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Hotel Names

  • Heal House B&B New Farm
  • Heal House B&B
  • Heal House New Farm
  • Heal House New Farm
  • Heal House Bed & breakfast
  • Heal House Bed & breakfast New Farm

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 15 years old and younger aren't allowed at this property.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.