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4.3 out of 5

"Pool and Gym were great. Kitchen crockery, cutlery and cooking utensils need replacing as they were so overused or broken. Very noisey guests on the ... " More

By a verified traveller on Thu 17 Dec 2020

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Hotel Description

At Arise Arena you'll be within just a 10-minute stroll of Brisbane Convention and Exhibition Centre and Queensland Performing Arts Centre. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is soundproofed and features a TV with satellite channels, along with free WiFi, a balcony or patio, and a living room. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a dishwasher. A dining area, a ceiling fan, and a hair dryer are also available. Weekly housekeeping is available.

Enjoy the fitness center, free pool cabanas, and pool loungers. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of self parking.

Sights within a 20-minute walk of this 4-star South Brisbane property include South Bank Parklands and Queen Street Mall.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$154* Per night/room 18 Jan. - 19 Jan.

Deluxe Two Bedroom Apartment with Two Bathrooms

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Two-Bedroom Two-Bathroom Apartment.

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Three bedroom Skyhome

Bed Count 3 Queen Beds Maximum Occupancy 7 Max

Three Bedroom Dual Key Apartment

Bed Count 3 Queen Beds Maximum Occupancy 7 Max

One Bedroom Courtyard

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Arise Arena ratings based on 469 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Arise Arena

Everyone (324) Couples (49) Family (89) Other (1)
5 out of 5

Posted by on 28 Dec. 2020

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Comment from Hotel Management

29 Dec. 2020 by Marie

Thank you for taking the time to review your stay. We are so glad you rated us 5 stars. We look forward to welcoming you again soon

3 out of 5
Pool and Gym were great. Kitchen crockery, cutlery and cooking utensils need replacing as they were so overused or broken. Very noisey guests on the next level down for 3 out of 4 nights.

Posted by on 17 Dec. 2020

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Comment from Hotel Management

24 Dec. 2020 by Marie

Thank you for reviewing your recent stay at Arena. We are glad to hear you enjoyed our pool and gym facilities, we are so lucky to have an amazing outdoor pool and a well equipped gym. We have taken note of the Kitchen utensils and will arrange replacement. Many thanks an we look forward to welcoming you again in future. Arena Team

4 out of 5

Posted by on 13 Dec. 2020

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Comment from Hotel Management

24 Dec. 2020 by Marie

Thank you for reviewing your recent stay with us. We look forward to welcoming you again in future. Arena Team

4 out of 5

Posted by on 6 Dec. 2020

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Comment from Hotel Management

24 Dec. 2020 by Marie

Thank you for taking the time to review your recent stay with us. We look forward to welcoming you again. Arena Team

4 out of 5
Good location, 10 minute walk to southbank. Apartment was spacious, clean with plenty of amenities.

Posted by on 1 Dec. 2020

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Comment from Hotel Management

6 Dec. 2020 by Arena Reception

Thank you for taking time out to review us, we are glad that you enjoyed our fantastic location and spacious apartments, we hope to welcome you back in the near future!

3 out of 5

Posted by on 18 Oct. 2020

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Comment from Hotel Management

18 Oct. 2020 by Arena Reception

Thank you for taking the time to review us. Hope to welcome you back in the near future.

4 out of 5
Check in was easy. Lady at front desk was polite and down to earth, made us feel comfortable. Only thing that would benefit to alter is the lights from the government building right next to our room kept us awake. We moved the outside louvres and drew down the blinds but it shines through the gaps in between! Was very frustrating. Otherwise everything else was great and we would stay again but ask for a room on a different facing wall.

Posted by on 28 Sep. 2020

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Comment from Hotel Management

29 Sep. 2020 by Arena Reception

Thank you very much for your feedback it is greatly appreciated. Hope to welcome you back in the near future, and please make sure to mention that you have stayed before and would like a unit on the other side.

4 out of 5

Posted by on 22 Sep. 2020

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Comment from Hotel Management

29 Sep. 2020 by Arena Reception

Thank you very much for your feedback it is greatly appreciated. Hope to welcome you back in the near future.

2 out of 5
It was dirty and unsanitary and we were so disappointed. We live in Tasmania and we wanted to make this our regular Brisbane accommodation but between the filthy remote controls and the stained and hair covered pillows - never again! Not to mention ground floor with NO privacy. If we wanted natural light we lost all privacy. We were so disappointed. We decided to book another 10 nights elsewhere.

Posted by , from Strahan Tasmania on 20 Aug. 2020

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Comment from Hotel Management

22 Aug. 2020 by Arena Reception

Hi Morgan, Thank you for taking the time to write a review. We are very sorry to hear that your stay did not meet your expectations and we sincerely apologise you were disappointed with the apartment cleanliness. We have certainly taken your feedback in to consideration and will be sure to act on it. We strive to offer the best experience to our guests and appreciate your review so we can improve our service. We hope we will welcome you again and be able to redeem ourselves. Kind Regards, Guest relations

4 out of 5
I didn’t like the lack of information inside the apartment, ie no instructions for the tv, washing machine, air con etc & no information about restaurant’s etc in the area

Posted by on 4 Aug. 2020

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Comment from Hotel Management

18 Aug. 2020 by Arena Reception

Thanks for staying with us. We appreciate your feedback!

Property Features

Arise Arena offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. A terrace, barbecue grills, and a garden are also featured at Arise Arena. Parking is available for a fee. This 4-star Brisbane apartment is smoke free.

  • 100 guestrooms or units
  • 11 levels
  • 2 buildings
  • Built in 2014
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Brisbane, QLD Airport (BNE) (19.2 km / 11.9 mi)
  • Train station: South Brisbane Station (0.9 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Arise Arena offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and hair dryers. Rooms open to balconies or patios. Accommodations offer separate living rooms and include desks. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Dining room
  • Living room
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Shower
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the apartment include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 5:00 PM
  • Saturday - Saturday: 9:00 AM - 4:00 PM
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 5:00 PM
  • Saturday - Saturday: 9:00 AM - 4:00 PM
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cribs (infant beds) are available for AUD 10 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Events/parties not allowed
  • Staffed front desk
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arena Apartments Apartment South Brisbane
  • Arena Apartments South Brisbane
  • Arena Apartments
  • Arise Arena Apartment
  • Arise Arena Apartments
  • Arise Arena South Brisbane
  • Arise Arena Apartment South Brisbane

You should know

  • Pool access available from 6:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.