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3.7 out of 5

"Good location for getting around Auckland and plenty of food, drink options nearby " More

By a verified traveller on Sat 24 Jul 2021

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Hotel Description

A family-friendly stay in Auckland awaits you at Poenamo Hotel. Within a 20-minute stroll, you'll find North Shore Hospital and Smales Farm. Highlights at this hotel include 6 restaurants, an outdoor swimming pool, and free self parking.

All 27 rooms feature flat-screen TVs with digital channels, and you can enjoy free WiFi, private yards, and free newspapers. Select Comfort beds, premium bedding, and pillow menus welcome you to a good night's rest. Additionally, down comforters and phones are available.

The brasserie, Backyard Bar Restaurant, is open for lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym and spa tub as well as access to a driving range and a playground. Added amenities include free WiFi in public areas and laundry facilities.

Attractions within a 10-minute drive of this 3.5-star Hillcrest hotel include Viaduct Harbour and Sky Tower.

Double Studio

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
AU$109* Per night/room 2 Dec. - 3 Dec.

Deluxe Studio, Poolside

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Villa

Bed Count 1 King Bed Maximum Occupancy 8 Max

Twin Studio

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Poenamo Hotel ratings based on 328 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Poenamo Hotel

Everyone (229) Couples (49) Family (42)
4 out of 5
Good location for getting around Auckland and plenty of food, drink options nearby

Posted by on 24 Jul. 2021

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18 Aug. 2021 by Roz

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5 out of 5
It was in a great location for our need. Also had great eating places right there alongside it. The room was very clean and comfortable with good heat pump. It is an older establishment. We did have a problem with lock on door to courtyard otherwise meet our needs.

Posted by on 23 May 2021

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Comment from Hotel Management

30 May 2021 by Roz

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2 out of 5
Our shower was unusable (reception seemed unfazed by this news), no plug for basin, toilet seat loose / wobbly, hole in the bathroom door - it's the little things that count...?

Posted by on 23 May 2021

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Comment from Hotel Management

14 Jul. 2021 by Roz

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4 out of 5
Great spot to stay. Close to everything.Shops etc. Look forward to seeing the upgrade that is coming apparently.

Posted by on 3 May 2021

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Comment from Hotel Management

12 May 2021 by Roz

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4 out of 5
Property was just what we needed. Great pool & spa to keep kids entertained & room facilities were great too.

Posted by on 9 Apr. 2021

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Comment from Hotel Management

10 Apr. 2021 by Roz

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3 out of 5
We were disappointed the spa wasnt going. Other than that it was a very gud stay for 1 night. Well stay longer next time to take advantage of the pool area. Cleanliness and service awesome.

Posted by on 29 Mar. 2021

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Comment from Hotel Management

7 Apr. 2021 by Roz

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4 out of 5
The motel is well appointed on a major road, so is easy to find. However, the pool & playground are shared with several eateries, making it a busy place. The sound proofing in the part of the building we were in wasn’t that good. We could overhear conversations in the rooms around us.

Posted by on 28 Mar. 2021

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Comment from Hotel Management

7 Apr. 2021 by Roz

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5 out of 5
Amazing customer service and location was easy to find

Posted by on 27 Mar. 2021

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Comment from Hotel Management

7 Apr. 2021 by Roz

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3 out of 5
Nice basic rooms. Little noisy having the room that backed onto the restaurants rubbish bins etc.

Posted by on 20 Mar. 2021

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Comment from Hotel Management

21 Mar. 2021 by Roz

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5 out of 5
Ammenities were great peaceful setting enjoyed my stay

Posted by on 2 Jan. 2021

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Comment from Hotel Management

20 Jan. 2021 by Roz

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Property Features

Poenamo Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. There are 6 restaurants on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Public spaces have free WiFi. A terrace, barbecue grills, and a garden are also featured at the family-friendly Poenamo Hotel. Self parking is free. This 3.5-star Auckland hotel is smoke free.

  • 27 guestrooms or units
  • 2 levels
  • 2 buildings
  • 6 dining venues
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Auckland Britomart Station (9.6 km / 6 mi)
  • Parking: Free self parking

Room Amenities

Poenamo Hotel offers 27 air-conditioned accommodations with complimentary newspapers. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Rollaway/extra beds (surcharge) are also available.

  • Select Comfort beds
  • Private outdoor space
  • Flat-screen television
  • Digital channels
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Telephone
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Backyard Bar Restaurant - This poolside brasserie serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Kebab Fuel - This diner specializes in Turkish cuisine and serves lunch, dinner, and light fare. A children's menu is available.

Mr India - This restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Bushmans Grill - This family restaurant specializes in African cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Gengys Mongolian - Overlooking the garden, this family restaurant specializes in Mongolian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 40.0 per day.
  • Cribs (infant beds) are available for NZD 20.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are not cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 20.0 per stay
  • Rollaway bed fee: NZD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Poenamo
  • Poenamo Hotel
  • Poenamo Hotel Northcote
  • Poenamo Northcote
  • Poenamo Hotel Hotel
  • Poenamo Hotel Auckland
  • Poenamo Hotel Hotel Auckland

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.