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Hotel Description

This apartment places you in the centre of Auckland, steps from Britomart Transport Centre and within a short 5-minute stroll of Queen Street Shopping District. Highlights at this property include a kitchen, a washer/dryer and free WiFi.

You can enjoy an LCD TV with satellite channels, and apartment features a balcony, a living room and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. Nice touches to enhance your stay include premium bedding, a hydromassage showerhead and free toiletries. Free newspapers, free local calls and a hairdryer are also available.

This business-friendly apartment offers free WiFi in public areas, express check-in and dry cleaning/laundry services. Additionally, you'll find laundry facilities, free newspapers in the lobby and luggage storage. Continental breakfast is available daily between 4 AM and 10 AM.

Places within a short walk of this 3.5-star Auckland Central Business District property include Auckland Ferry Terminal and DFS Galleria Auckland.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$117* Per night/room 27 Sep. - 28 Sep.

Quest on Queen ratings based on 207 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest on Queen

Everyone (121) Couples (72) Business (5) Family (7)
5 out of 5
The property is in a great location and had every we needed

Posted by on 22 Sep. 2019

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4 out of 5
Overall was lovely place to sta. Shower had a leak. Very unclear communication around parking i.e. not correct information around where we could park in the Wilsons building.

Posted by on 17 Sep. 2019

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4 out of 5
Basic room, very good location. Some street noise, but not a big deal.

Posted by on 31 Aug. 2019

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Comment from Hotel Management

31 Aug. 2019 by Manager

Thank you for your feedback. It is greatly appreciated. Due to our prime city location street noise in every room is part and parcel of the city hustle bustle and its unfortunately unavoidable, no matter how much we try. We do hope you give us the opportunity to serve you once again.

4 out of 5

Posted by on 20 Aug. 2019

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Comment from Hotel Management

20 Aug. 2019 by Manager

Thank you for your kind feedback. We would love to welcome you back at Quest on Queen.

3 out of 5

Posted by on 18 Aug. 2019

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Comment from Hotel Management

19 Aug. 2019 by Manager

Thank you for your review, it is much appreciated. We hope to welcome you back in the near future.

4 out of 5
Great inner city property, with a lovely view of the city.

Posted by on 31 Jul. 2019

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Comment from Hotel Management

31 Jul. 2019 by Manager

Thank you so much for your kind feedback. We would love to welcome you back at Quest on Queen.

5 out of 5
The uniqueness of having a few rooms on each floor.. easy access to and from lift nearby.

Posted by on 28 Jul. 2019

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Comment from Hotel Management

29 Jul. 2019 by Manager

Thank you for your kind feedback, it is greatly appreciated! We would love to welcome you back in the near future.

3 out of 5
Lovely neat apartment however a lot of street noise

Posted by on 19 May 2019

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Comment from Hotel Management

20 May 2019 by Manager

Thank you for your feedback, it is much appreciated! Due to our prime city location, noise from our surroundings is something we have no control over unfortunately. We hope you give us the opportunity to welcome you again in the near future.

4 out of 5
Well located in the heart of Auckland. Rooms were small but clean nd had all amenities you needed

Posted by on 18 May 2019

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Comment from Hotel Management

20 May 2019 by Manager

Thank you for your feedback, it is greatly appreciated! We hope to welcome you back again very soon!

4 out of 5
Bathroom wasn’t cleaned thoroughly on my arrival , subsequent cleaning was good

Posted by on 14 May 2019

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Comment from Hotel Management

14 May 2019 by Manager

Thank you for you feedback. We apologize for the inconvenience caused to you due to the issue with the cleanliness of your bathroom. Please be rest assured that the manager has personally liaised with the team to ensure such issues do not happen again. We do hope you continue to use Quest Apartment hotels in New Zealand, Fiji and Australia, and give us another opportunity to serve you.

Property Features

Quest on Queen offers its guests complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. The business-friendly Quest on Queen also features express check-in, complimentary use of a nearby fitness facility, and a lift. This 3.5-star Auckland apartment is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 16 levels
  • Built in 2006
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Separate living room
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking reservations required

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (28.6 km / 17.8 mi)
  • Train station: Auckland Britomart Station (0.3 km / 0.2 mi)
  • Parking:

Room Amenities

This apartment offers 36 forms of accommodation with washers/dryers and free newspapers. Rooms open to balconies. This accommodation offers separate living rooms. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Accommodation at this 3.5-star apartment has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and a hairdryer. This Auckland apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Separate bedroom
  • Living room
  • LCD television
  • Satellite channels
  • Fridge
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Hydromassage showerhead
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 4 AM to 10 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8 AM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 7 AM-8 PM
  • Saturday-Sunday: 8 AM-4 PM

This property's front desk is open during the following times:

  • Monday - Friday: 7 AM - 8 PM
  • Saturday - Sunday: 8 AM - 4 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30 per day.
  • Cribs (infant beds) are available for NZD 10.00 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. On-site parties or group events are strictly prohibited.

  • Debit card deposit required
  • Only service animals are allowed
  • Events/parties not allowed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 10 per person (approximately)
  • Nearby parking fee: NZD 30.00 per day
  • Crib (infant bed) fee: NZD 10.00 per night
  • Rollaway bed fee: NZD 30 per day
  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Queen
  • Quest Queen Auckland
  • Quest Queen Hotel
  • Quest Queen Hotel Auckland
  • Quest On Queen Auckland, New Zealand
  • Quest On Queen Hotel Auckland Central
  • Quest Queen Apartment Auckland
  • Quest Queen Apartment
  • Quest on Queen Auckland
  • Quest on Queen Apartment
  • Quest on Queen Apartment Auckland

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.