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The Resort @ Dolphin Heads

3.5 star property
Beachfront, with 3 outdoor pools

Photo gallery for The Resort @ Dolphin Heads

Breakfast, lunch, dinner served; seafood, pool views
Economy Studio, Garden View
Reception
Front of property
Property grounds

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Breakfast available
  • Housekeeping
  • Parking included
The current price is AU$139
includes taxes & fees
16 Oct - 17 Oct

Explore the area

View map
6 Beach Road, Dolphin Heads, QLD, 4740
  • Place, Eimeo Beach
    ‪3 min drive‬
  • Place, Bucasia Beach
    ‪9 min drive‬
  • Place, Mackay Marina Village & Shipyard
    ‪22 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪24 min drive‬

Room options

View all photos for Ocean View Suite

Ocean View Suite

Ocean View Suite

8.8 out of 10
Excellent
(16 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Ceiling fan
  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pool View Suite

Pool View Suite

Pool View Suite

8.6 out of 10
Excellent
(4 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Ceiling fan
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Studio

Individually decorated, individually furnished, laptop workspace

Family Studio

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Ceiling fan
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Economy Studio, Garden View

Economy Studio, Garden View

Economy Studio, Garden View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Ceiling fan
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

Mackay

At The Resort @ Dolphin Heads you'll be 2.2 km (1.3 mi) from Eimeo Beach and 3.1 km (1.9 mi) from Blacks Beach Park. Highlights at this beachfront hotel include 3 outdoor swimming pools, a restaurant and free self-parking. .The restaurant, Salt Restaurant/Bar, serves seafood and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the on-site kids' swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Cooked-to-order breakfast is available at weekends between 8:00 AM and 11:00 AM. There's also the convenience of limited parking. .Sights within a 10-minute drive of this 3.5-property class Dolphin Heads hotel include Eimeo Road State School and Northern Beaches Bowls Club.

What's nearby

  • Eimeo Beach - 3 min drive - 1.9 km
  • Northern Beaches Central Shopping Centre - 7 min drive - 4.8 km
  • Northern Beaches Bowls Club - 7 min drive - 5.2 km
  • Bucasia Beach - 9 min drive - 7.0 km
  • Mackay Marina Village & Shipyard - 22 min drive - 17.2 km

Getting around

  • Mackay Station - 21 min drive
  • Mackay, QLD (MKY) - 24 min drive

Restaurants

  • ‪The Andergrove Tavern - ‬14 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Northern Beaches Bowls Club - ‬6 min drive
  • ‪Red Rooster - ‬12 min drive
  • ‪The Collective Grounds - ‬6 min drive

About this property

The Resort @ Dolphin Heads

Beachfront, with 3 outdoor pools
The Resort @ Dolphin Heads offers its guests 3 outdoor swimming pools and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. A terrace, barbecue grills, and a garden are also featured at The Resort @ Dolphin Heads. You'll have access to the health club at a partner property. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Mackay hotel.

  • 50 guestrooms or units
  • 2 levels
  • 6 buildings
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 1990
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Resort @ Dolphin Heads offers 50 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Fridges and microwaves are provided.

Bathrooms include a shower, complimentary toiletries and hairdryers. Flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Similar properties

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Mackay Oceanside Central Hotel

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 698 reviews
The price is AU$132
includes taxes & fees
6 Nov - 7 Nov
Mackay Oceanside Central Hotel

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: AUD 5 to 22 for adults and AUD 8 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Salt Restaurant/Bar

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Playground

Family friendly

  • 3 outdoor pools
  • Children's pool
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Conference centre (2,153 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • Banquet hall
  • Built in 1990
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1 per cent for credit card payments
The front desk is open daily from 8:00 AM - 4:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cots (infant beds) are available for AUD 30.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 5 to 22 for adults and AUD 8 to 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. Cashless payment methods are available for all transactions.

Property Registration Number 3830574

We should mention

  • Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Dolphin Heads Resort
Dolphin Heads Resort
The Resort Dolphin Heads Hotel
The Resort @ Dolphin Heads Hotel
The Resort @ Dolphin Heads Dolphin Heads
The Resort @ Dolphin Heads Hotel Dolphin Heads

Frequently asked questions

What is the cancellation policy at The Resort @ Dolphin Heads?

The Resort @ Dolphin Heads offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Resort @ Dolphin Heads?

As of 6 Oct 2025, prices found for a 1-night stay for 2 adults at The Resort @ Dolphin Heads on 19 Oct 2025 start from AU$139.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Resort @ Dolphin Heads?

Yep, The Resort @ Dolphin Heads has a free self car park. Onsite parking is limited.

Are there any beaches close to The Resort @ Dolphin Heads?

The closest beach to The Resort @ Dolphin Heads is Eimeo Beach (0.3 km).

Does The Resort @ Dolphin Heads have a pool?

The Resort @ Dolphin Heads has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 9:00 PM.

What makes The Resort @ Dolphin Heads a romantic place to stay?

Al fresco dining and couples dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at The Resort @ Dolphin Heads.

Does The Resort @ Dolphin Heads serve breakfast?

Yep, cooked-to-order breakfast is served at weekends from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Resort @ Dolphin Heads?

No, The Resort @ Dolphin Heads does not offer an airport shuttle service.

Is there a bar or restaurant at The Resort @ Dolphin Heads?

Yep, they've got a lounge bar and an onsite restaurant that serves seafood. Pre dinner cocktails anyone?

What time are check-in & check-out at The Resort @ Dolphin Heads?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at The Resort @ Dolphin Heads?

No, only service animals are allowed.

The Resort @ Dolphin Heads Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 110 out of 477 reviews
Rating 8 - Good. 192 out of 477 reviews
Rating 6 - Okay. 103 out of 477 reviews
Rating 4 - Poor. 54 out of 477 reviews
Rating 2 - Terrible. 18 out of 477 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Woman’s hair on the bathroom floor on arrival. Dirty balcony tiles and no staff serviced the room throughout the entire stay.
Stayed 5 nights in Oct 2025

6/10 Okay

Warren

Disliked: Staff & service, amenities
I found out upon arrival that the reception has been permanently closed. I managed to find someone who runs the facility who advised that all the check-in details were sent to me by email however, this message was never received. As there were no staff available through reception, my only point of contact was through the bar. Unfortunately, the bar staff were unable to assist with my queries and requests. No Wi-fi (as advised on their web site) No service on the room for my week long stay. The pool was closed for repairs and maintenance throughout my stay there. The evenings that I wanted to dine in the restaurant it was either closed (only open Wed - Sun) or not available on a Saturday night due to a function. Location is fantastic but unfortunately let down by a very dated and understaffed facility.
Stayed 10 nights in Aug 2025

6/10 Okay

Lisa

Travelled with partner
Disliked: Staff & service, amenities
Firstly, the name of the resort does not match the booking site, so made it more difficult to find. Was told the restaurant would be open for dinner and it wasn’t. Not what you want to hear after a 12 hour drive. And thirdly, no one on reception when we checked out at 8.45 am. And no drop box for the room key.
Stayed 1 night in Jul 2025

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Ashleigh

Stayed 2 nights in Jun 2025

2/10 Terrible

Doug

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
We only had a SMS message about our accommodation, how to enter the room and there was no internet. Some personal attendence at reception would have been nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze, the customer service from owners and cafe staff impeccable. The grounds are stunning with the most amazing views. Rooms were clean and well appointed. Can't wait to plan my next trip
Stayed 2 nights in Jun 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

The room was great with a beautiful view off the balcony. The onsite restaurant & bar were amazing, the food was fantastic & the cocktails were also delicious :)
Stayed 2 nights in May 2025

10/10 Excellent

Tracey

Liked: Cleanliness, amenities
It was such a BEAUTIFUL EXPERIENCE staying at Dolphin heads.
Absolutely STUNNING SUNSETS from my balcony.
How ZEN!!
Stayed 4 nights in May 2025

8/10 Good

Graham

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were courteous and happy to assist if needed.
Stayed 3 nights in May 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never stay at this resort !!!

Absolutely terrible . Rude management , facilities untidy and unkept . Food below average , service even lower
Stayed 1 night in Apr 2025

6/10 Okay

Karen

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
The room we stayed in was very dated and original. It is in need of a renovation which a lot of the other units have had. Will be staying at Dolphin heads again but definately nog in this unit unless it is renovated.
Stayed 4 nights in Apr 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Morgan

Travelled with partner
Liked: Cleanliness
I love staying here but the mattresses in the rooms need replacing on my last night there i woke up at 4am and decide to leave after a restless sleep due to the uncomfy mattress. We had dinner at the restaurant, ive dined her before but the food wasnt good. The vegetables were so full of water it left a bit of a swamp on the plate. The crumbed steak had been keep fried and the steak bowed and excess oil was collected in the centre. Not sure what happened to the cook as the meals prior were fine. We were also the only people in the restaurant. We ordered garlic bread and one single piece come out with our mains but once we recieved the mains there didnt seem like much love was put into it for the price. Wifi would be a good addition to the rooms. I love staying here i hope they invest in decent mattresses and wifi and maybe look into getting someone else in the kitchen. They view is beautiful but guests need to feel rested. This review isnt meant to be harsh i really love the place and it has so much potential.
Stayed 3 nights in Apr 2025

8/10 Good

Ingrid

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large pool and great sea view.
Stayed 1 night in Mar 2025

6/10 Okay

STEPHEN

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Valerie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Restricted menu options Poorly stocked bar
Stayed 1 night in Mar 2025

8/10 Good

Julie

Travelled with partner, Travelled with group
Liked: Cleanliness
Great outlook over ocean. Pools beautiful and clean. Overall condition of property is tired and restaurant average.
Stayed 3 nights in Feb 2025

4/10 Poor

Wendy

Liked: Cleanliness, room comfort
Disliked: Staff & service

Great view. Ordinary service.

Despite receiving an email stating that the bar and restaurant were open until 8pm, arrived at 6.30pm to find both closed and no body at reception. Very disappointed after a long drive to have to then go in search of an evening meal. A text had been sent advising that the key would be in our room door, which it was. Room as advertised, with a great view, however despite being no smoking it appears this does not extend to the balconies and meant we needed to keep the door closed to avoid the smell.
Stayed 1 night in Feb 2025

8/10 Good

Virginia

Travelled with group
Liked: Cleanliness, staff & service
Excellent ocean front property, lovely rooms. The only drawback was lack of facility to obtain food or drink. The bar was closed. The signage at the front access entrance is deceiving as the actual “Dolphin Sands’ name is not advertised, it is signposted as a different name altogether. Apparently this is currently being rectified. Will definitely stay again. Amazing location.
Stayed 1 night in Feb 2025

4/10 Poor

Amber

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

4/10 Poor

Brendon

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bed was terrible (old and warn out) screen door to outdoor area was broken (couldnt open or close) woke up to Cockroachs x3 walking all over bench
Stayed 1 night in Jan 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Jan 2025

6/10 Okay

Amanda

Disliked: Cleanliness
Stayed 4 nights in Jan 2025

6/10 Okay

Greg

Stayed 1 night in Jan 2025