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Hotel Esencia

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Front of property
Room (The Esencia Mansion) | Snack bar
Presidential Bungalow
Couples treatment room(s), sauna, hot tub, steam room, body treatments
3 restaurants; breakfast, lunch and dinner served

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$2,888
includes taxes & fees
1 July - 2 July

Explore the area

View map
Carretera Cancún-Tulum Km. 265, Xpu-Ha, QROO, 77750
  • Place, Cenote Azul
    ‪2 min drive‬
  • Place, Cenote Cristalino
    ‪2 min drive‬
  • Place, Ecopark Kantun Chi
    ‪3 min drive‬

Room options

View all photos for Villa (Yum-Ha Private Villa)

Villa (Yum-Ha Private Villa)

Villa (Yum-Ha Private Villa)

  • Garden view
  • 1 bedroom
  • Sleeps 8
  • 4 King Beds and 2 Double Beds
  • Free Wi-Fi

View all photos for Villa (Pool)

View from room

Villa (Pool)

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Jungle Suite with Plunge Pool)

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite, 1 King Bed (Jungle Suite with Plunge Pool)

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (The Esencia)

Suite (The Esencia)

Suite (The Esencia)

  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite (Rooftop Wellness)

Suite (Rooftop Wellness) | Private pool

Suite (Rooftop Wellness)

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

  • Partial ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Master Jungle)

Suite (Master Jungle)

Suite (Master Jungle)

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Master Beach)

Suite (Master Beach) | Balcony

Suite (Master Beach)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Jungle)

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite (Jungle)

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Beach)

Suite (Beach)

Suite (Beach)

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room (The Esencia Mansion)

Room (The Esencia Mansion) | Billiards

Room (The Esencia Mansion)

  • Garden view
  • 1 bedroom
  • Sleeps 10
  • 4 King Beds
  • Free Wi-Fi

View all photos for Presidential Bungalow

Presidential Bungalow

Presidential Bungalow

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

About the area

Xpu-Ha

A luxury stay in Xpu-Ha awaits you at Hotel Esencia. Within steps you'll find Xpu-ha Beach and Oasis Beach. Highlights at this beachfront resort include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and body wraps along with access to the sauna and hot tub. The theme restaurant, Beefbar Restaurant, is open for dinner. The resort's own lounge bar and beach bar are nice places to enjoy a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site 24-hour gym and kids' club. Plus you'll find free Wi-Fi in public areas, a hot tub and a sauna. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute drive of this 5-property class Xpu-Ha resort include Akumal Beach and Xplor Theme Park.
View more Resorts in Xpu-HaOpens in a new window

What's nearby

  • Cenote Azul - 2 min drive - 1.5 km
  • Cenote Cristalino - 2 min drive - 1.8 km
  • Ecopark Kantun Chi - 3 min drive - 2.5 km
  • Xpu-ha Beach - 3 min drive - 1.8 km
  • Puerto Aventuras Marina - 5 min drive - 5.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 67 min drive

Restaurants

  • ‪Capri - ‬4 min drive
  • ‪Beach Buffet - ‬4 min drive
  • ‪Tropical Buffet - ‬4 min drive
  • ‪Strikers Sports Bar - ‬3 min drive
  • ‪Palmeras - ‬5 min drive

About this property

Hotel Esencia

Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At Hotel Esencia, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. This Art Deco resort also offers a children's pool, a 24-hour fitness centre and a hot tub. Free self parking and valet parking are available. A complete renovation of Hotel Esencia was completed in February 2021.

This 5-star Xpu-Ha resort is smoke free.

  • 48 guestrooms or units
  • 2 levels
  • 16 buildings
  • 3 dining venues
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Hotel Esencia offers 48 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and espresso makers. Rooms open to furnished patios. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 78 to 120 for adults and USD 39 to 60 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Beefbar Restaurant
  • Mistura Restaurant
  • TAIYO

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Art gallery
  • Beach volleyball
  • Boat
  • Books
  • Children's club
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Games
  • Hot tub
  • Kayaking
  • Library
  • Playground
  • Sail boat
  • Sauna
  • Steam room
  • Water sports equipment
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 16 buildings
  • 2 floors
  • Art Deco architecture
  • Banquet hall
  • Communal living room
  • Eco-friendly cleaning products used
  • Lifeguards
  • Reception hall
  • Renovated entire property - February 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Casa Maya]
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 200 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 200.0 per night.
  • Cots (infant beds) are available for USD 100.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.39 per accommodation, per night
  • Service fee: 15 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 78 to 120 for adults and USD 39 to 60 for children
  • Airport shuttle fee: USD 319 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 319 (one-way), (up to 11 years old)
  • Pet fee: USD 200 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: USD 100.0 per night
  • Rollaway bed fee: USD 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 0123008a8f7c4

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Esencia Hotel Xpu-Ha
Esencia Xpu-Ha
Esencia Hotel Playa Del Carmen
Esencia Hotel Playa Del Carmen
Hotel Esencia Riviera Maya, Mexico - Xpu-Ha
Esencia Hotel
Hotel Esencia Xpu-Ha
Esencia Hotel Solidaridad
Esencia Solidaridad
Hotel Esencia Riviera Maya
Hotel Esencia Resort
Hotel Esencia Xpu-Ha
Hotel Esencia Resort Xpu-Ha

Frequently asked questions

What is the cancellation policy at Hotel Esencia?

Hotel Esencia offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Esencia?

As of 14 June 2026, prices found for a 1-night stay for 2 adults at Hotel Esencia on 1 July 2026 start from AU$2,888, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Esencia?

Yep, Hotel Esencia has a free self car park and free valet parking.

Are there any beaches close to Hotel Esencia?

Yep, Hotel Esencia is a short 1-minute walk from Xpu-ha Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find water sports equipment and sail boats.

Is there a spa on site at Hotel Esencia?

Yep, there is an onsite spa at Hotel Esencia. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Hotel Esencia have a pool?

Hotel Esencia has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Hotel Esencia?

Hotel Esencia features 2 outdoor pools, a full-service spa and free beach cabanas. All guestrooms come with memory foam beds, premium bedding and 24-hour room service.

What makes Hotel Esencia a romantic place to stay?

1 hot tub and couples spa treatments, as well as memory foam beds and private patios in the guestrooms, help set the scene for a romantic weekend at Hotel Esencia.

Is Hotel Esencia family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Hotel Esencia is a hit with families.

Does Hotel Esencia serve breakfast?

You bet, cooked-to-order brekkie is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Esencia?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Esencia?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Esencia?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Esencia?

Dogs are welcome at Hotel Esencia, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Hotel Esencia Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 48 out of 57 reviews
Rating 8 - Good. 6 out of 57 reviews
Rating 6 - Okay. 3 out of 57 reviews
Rating 4 - Poor. 0 out of 57 reviews
Rating 2 - Terrible. 0 out of 57 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Yosef

Liked: Cleanliness, amenities
My wife and I had the most amazing time. Great hospitality.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay. Amazing attention to detail. Food was fantastic. Staff genuinely cared. Loved it
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Clare

Charming and magical
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
very big and comfortable room, small bathroom though
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely Amazing
Stayed 5 nights in May 2023
Verified

8/10 Good

George

Liked: Staff & service
.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Hotel Esencia is an absolute gem! Hands down my favorite 5 star property we have ever stayed at. It’s great for both families and couples. Beef Bar restaurant, although very expensive, is unreal and worth every penny! The beach is perfect and the lagoon Manatee tour with Pansqual is a must! A few minor complains are that we were charged a ghastly price for a second round of covid testing after our original flight was canceled so we had to retest. The tests were only advertised as complimentary all over their social media and website. Also don’t expect immediate 5 star service as staffing is quite sparse due to COVID-19 (which is understandable). With that being said I give the property 5 stars without question and would highly recommend to everyone!!
Stayed 5 nights in Feb 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best. Place. Ever. Everything and everyone was amazing.
Stayed 5 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely stay. The property is very nice. The pools are great, the beach is awesome. Really nice beach. Service was great. Food was great. Gym was fabulous. Highly recommend to those going to the area.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Meri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Amazing !!!
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place

Beautiful property, one of the finest in the world, not for corporate people
Stayed 4 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful get away

It was amazing. Staff was wonderful, service was great. Food was excellent. V luxurious, perfect for family get away, which is what we were looking for and hoping for. We thought we would e plots the Mayan ruins and Tulum, but it was hard to tear ourselves away from the hotel. The beach was fantastic and although it was spring break, there was always seating at the restaurants.
Stayed 7 nights in Mar 2019
Verified

8/10 Good

Micaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hörligt men dyrt

Fantastiskt hotel. Våra rum var fantastiska men hade inte varit alls lika nöjd om jag hamnat i djungelrumnen. God mat, trevlig personal och vacker strand. Roligt att göra utflykter till närområdet. Funkade bra med vanlig taxi men fråga om priset först.
Stayed 10 nights in Dec 2018
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Esencia in August.

Great small hotel. Couldn't control the thunderstorms & sargasso blooms though. They did a valiant effort sweeping it up on a daily basis. Staff exceeded expectations which is hard to do on a high dollar hotel. We'll definitely return.
Stayed 4 nights in Aug 2018
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT STAY! This is our third time at Esencia and it just gets better! Always excited to find a great deal here in Expedia and excited to head back to Esnecia next year!
Stayed 3 nights in Jul 2018
Verified

8/10 Good

Henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exclusif

Magnifique endroit - excellent service- très exclusif Prix de la restauration prohibitif. Bon mais pas exceptionnel
Stayed 3 nights in Feb 2018
Verified

10/10 Excellent

corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost private Italian Villa on beach in Mexico

29 room Italian Villa style along a beautiful seems pristine coastline in eastern Mexico. Staff and service was fantastic. Every need we had was met immediately. Beachfront was very private and super comfortable cabanas. Plenty of shade when we needed it. Even found a little cove about 100 yards down that was super clear water and no waves. Very cool and private spot. Rooms super clean daily. Loved the sound system in the rooms with great music on a supplied mini ipod. Very nice touch. Had a private "wading pool" that was surrounded by jungle tree plants. Super private. We had a couple of issues with the "pool". Ours was more like a hot tub size and the heater function was difficult to figure out. Had a plunger and we never knew if it was working so we had to call the (excellent) staff to get the heat turned on. Again great response from the staff. Only other issue was the restaurant food was not up to the tastes of a high quality place like this and the prices a bit high for the flavors we experienced in the nights we dined. But, again superb service!
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel location. US prices.

Very nice hotel location. Beautiful room. Nice staff. Some need training on keeping the hotel premises clean, and avoid the "it is not my job" syndrome (they prefer to leave dirty things behind than collecting them). Not a fit star service. There is a dangerous reef on the right side of the beach, in shallow waters. Got hurt by sharp rocks. Staff did not mention upon arrival. Prices here are not "mexican" but at par with top hotels in America or US...strange compared to other nice hotels in Mexico. Indeed all prices are in US dollars and you are required to pay in US$...in Mexico, a country with its own pesos.
Verified

6/10 Okay

Victor

Liked: Cleanliness
Disliked: Property conditions & facilities

Too expensive for what you get

The property is very pleasant but at $800 per night you would expect a higher quality hotel. Rooms lack some basic amenities like hairdryers and bath caps. There is a lack of detail on the service (no turndown service). I told the staff when I made the reservation that this was my anniversary and that I wanted my room decorated for the occasion, they assured me they would do so. They didn't do anything at all. Not when we got to the hotel nor the following nights. I requested a special dinner in a setting overlooking the ocean (this was suggested by the concierge). They miscommunicated somehow and placed us on a different location. The table was very poorly lit when the sun sat down. We had to use our phones lights to see. I general the experience is not up to the level of the price they charge.
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our 5th visit and as wonderful as always

This was our 5th visit to Esencia. We got married here 4 years ago and keep coming back. It is the perfect balance of understated beauty with warm, impeccable service (and the MOST delicious food). The new owner is really taking care to maintain the uniqueness of the property, while also making improvements. New furniture, new bath products, updated menus are just a few. The changes are lovely. We cannot say enough how special Esencia is. We recommend it to everyone we know.
Verified

10/10 Excellent

philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel proche d' une trés belle plage

Pour des voyageurs qui aiment le calme, l' intimité, l' attention du personnel, c' est le lieu idéal. Pour ceux qui connaissent la chaine Aman, cela pourrait presque être l' équivalent au Méxique. Le label SLH n' est pas usurpé pour cet établissement.
Verified

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet Hideaway...time & place to decompress

A very short trip for us, but we will be returning. A nice relaxed vibe. A low key, understated and well kept property. If you don't want the large resort and love peace & tranquility, this place is it. Beautiful clean beach. Very hospitable staff. The food was excellent. One must have the juevos mortulenos at breakfast. The room's decor is very simple..all in white. very calm and clean. Great smelling all natural soaps, shampoo & body oil. Nice music selection in the ipods. Excellent massage at the Spa. One must do the morning yoga. I did Anusara yoga with Olga. She was a wonderful teacher. The pools are long enough to do some laps if you want a little exercise. The pain au chocolat in the early morning pastry basket was to die for. Don't step away from the basket or the birds will come and get them. The bungalows are nestled into the natural fauna. I saw several typed of birds, iguanas, squirrels and even a slim, fast garden snake. You get the full experience here....you get to be surrounded by nature and have the comfort of luxury accommodations
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury boutique bliss

Hotel Esencia is a serene boutique hotel nesseled in the middle of the forrest. The grounds were beautiful and well maintained. The beach had a ton of seaweed but you feel like you are the only one on the beach as the hotel is not flanked by big hotels which made it so enjoyable. The food is truly amazing. Not a detail was missed by the staff. Hotel Escenia is a gem and a first class experience!
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

É um privilégio ficar aqui!

Hospedar-se no Esencia é um privilégio porque esse hotel fica em um lugar lindo, praia de sonho, instalações bem cuidadas, com pássaros de asas azuis junto à sacada do seu quarto. O proprietário, presente no hotel durante nossa estadia, fazia questão de dirigir-se pessoalmente aos hóspedes para se certificar de que estava tudo bem e essa atenção especial é a regra do serviço no Esencia, cujo pessoal, sem exceções, foi sempre muito gentil, nos sentimos mimados. Nós informamos após nossa reserva que comemoraríamos nosso aniversário de um ano de casamento e esse detalhe não foi esquecido, aliás, o diferencial do Esencia é, além do local privilegiado, a atenção aos detalhes. Voltaremos com certeza!
Verified

10/10 Excellent

KCJerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beach and QUIET getaway.

This is wonderful little hidden gem. This not the place for spring breakers. If you want to relax, have good food and a wonderful beach come here. If you want seadoos, para sailing and the like this will not be for you.

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