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Hotel Description

A romantic stay in the heart of Sydney awaits you at Crowne Plaza Hawkesbury Valley. Within steps you'll find Hawkesbury River and Wollemi National Park within a 15-minute stroll. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa, and an indoor swimming pool.

LCD TVs with satellite channels are featured in all 105 rooms, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. In-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include free toiletries and premium bedding. Safes, hair dryers, and irons/ironing boards are also available.

A day of pampering at Villa Thalgo can include massages and body wraps along with access to the spa tub. The fine-dining restaurant, Harvest Restaurant, is open for dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the 2 outdoor tennis courts, health club and sauna plus access to a playground. 3270 square feet (304 square meters) of event facilities include a conference center, and other business amenities include a business center. Other amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of free self parking.

Within a 30-minute drive of this 4-star Windsor hotel, attractions include Hillsong Church and Featherdale Wildlife Park.

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$136* Per night/room 30 Aug. - 31 Aug.

Central Room, 1 King Bed with 1 Single bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Central Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Balcony Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Central Room, 1 King Bed with Spa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Hawkesbury Valley ratings based on 665 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Hawkesbury Valley

Everyone (267) Couples (311) Business (1) Family (84)
5 out of 5
Excellent Escape and not far from home. Girls night.

Posted by , from Winston Hills on 2 Aug. 2020

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3 Aug. 2020 by Julie

Good morning Wendy, thank you so much for the 5's, we could not be more happier that you had an excellent escape. I hope you think of us when escaping again. Julie Jansen Front Office Duty Manager

5 out of 5
The place is really nice,quiet, clean room.and comfortable bed, great breakfast, friensly staff, complete facility with Swimming pool, spa, sauna, gym and play area for thw kids.

Posted by , from Penrith on 2 Aug. 2020

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Comment from Hotel Management

5 Aug. 2020 by julie

Good afternoon Precious, Thank you for the great review, we are please that you enjoy the hotel and what we have to offer. Please think of us next time your heading to the Hawkesbury. Julie Jansen Front Office duty Manager

3 out of 5
The good. It's a nice hotel, nice room and the staff are friendly. The bad. We were supposed to check in at 3pm, but our room was only ready at 4pm, still with some dirty champaign glasses outside the door. They were there till the next day. We got to breakfast the next morning and were told that they cannot accommodate us and that we have to order room service. They then told us room service is running 40 minutes late, which would mean that it would only get to our room after check-out??? So we left without breakfast.

Posted by , from Sydney on 13 Jul. 2020

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Comment from Hotel Management

13 Jul. 2020 by julie

A very good evening Andre, Thank you for feeling comfortable sharing the good and bad feedback with us. I am truly sorry that your experience with us was less than satisfactory. Please know this is not the normal way we run the hotel and in these uncertain COVID-19 times we are continuously making changes to accommodate to the pandemic. I have gone ahead and passed your comments on to the appropriate persons and we are working on resolving them as I write. Your comments will also be use to coach our teams to better the guest experience in the future. Feel free to reach back to me should want to discuss the matter further. Again thank you for choosing our hotel her e in the Hawkesbury, enjoy the rest of our night and stay safe. Julie Jansen Front Office Duty Manager

5 out of 5
I took my 10-year-old son for a mini holiday here. Great facilities with the heated indoor pool and spa, and in-room spa. The food was fantastic with 24/7 room service. Friendly and professional staff. Will be back.

Posted by on 12 Jul. 2020

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Comment from Hotel Management

12 Jul. 2020 by julie

A very good evening to you, We are all thrilled that you both enjoyed your stay. Thank you for leaving this review and the 5 out of 5. Can not wait to welcome you back. Julie Jansen Front Office duty Manger

5 out of 5
Staff were friendly and more than accommodating! Rooms were clean, tidy and spacious. Food in the Harvest Bar was tasty and fairly priced.

Posted by , from Sydney on 28 Jun. 2020

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Comment from Hotel Management

29 Jun. 2020 by julie

A very good afternoon Jaime, We are all so pleased the we met your expectations and want to say a big thank you for the review and the 5 out of 5. Look forward to welcoming you back sometime soon. Julie Jansen Front Office Duty Manager

5 out of 5
Can’t rate this place high enough, the service was great, the food was excellent and having the chance to soak in the spa, swim in the heated indoor pool or just relax in the garden was lovely. Only critique was the in room spa was a little hard to get into and the bathroom a tad small, otherwise I’d not hesitate in stating here again. Definitely recommend!

Posted by , from Ballarat on 27 Jun. 2020

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Comment from Hotel Management

28 Jun. 2020 by julie

A very good evening to you Damien, Thank you so much for the 5 out of 5, your kind words and recommendation to others. We will be sure to keep the great work up and look forward to welcoming you back sometime soon. Julie Jansen Front Office Duty Manager

5 out of 5
Always friendly, good facilities, good value. Really nice breakfast.

Posted by , from Sydney on 22 Jun. 2020

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Comment from Hotel Management

23 Jun. 2020 by Julie

A very good evening Richard, thank you so much for the 5 out of 5 and your kind words. Can not wait to welcome you back Julie Jansen Front office Duty Manager

5 out of 5
Some rooms a bit tired and need updating. We have been coming for years, would have been nice to have a renovated room.

Posted by , from Sydney on 21 Jun. 2020

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Comment from Hotel Management

22 Jun. 2020 by Julie

A very good evening to you Rex, Thank you for your continued patronage and completing this review. Due to the room type booked by yourself being a balcony room, just moving you to the newly refurbed room (no balcony) would not have met the criteria of your reservation. Had you mentioned this to one of the staff we would have happily moved you. we look forward to welcoming you back sometime soon. Julie Jansen Front office Duty Manager

4 out of 5
Really enjoyable experience. Great room and meal, very helpful staff. Wouldn’t hesitate to book again.

Posted by on 9 May 2020

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Comment from Hotel Management

10 May 2020 by julie

A very good evening to you, The pleasure was all ours, thank you for the kind words, we will keep the great work up. We look forward to welcoming you back sometime soon. Julie Jansen Front Office Duty Manger.

5 out of 5
Beautiful setting & building. Renovated room was bright, comfortable & roomy. Extremely friendly & helpful staff who showed genuine interest in their clients & their needs. Enjoyed my stay & would definitely consider staying again.

Posted by , from Perth on 28 Mar. 2020

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Comment from Hotel Management

28 Mar. 2020 by Julie

A Very Good Evening to you Robert, Thank you so much for the 5 out of 5 and your kind words. We would like nothing more than to welcome you back again. Julie Jansen Front Office Duty Manager

About the Crowne Plaza Hawkesbury Valley

Location 61 Hawkesbury Valley Way, Windsor, NSW 2756

Property Features

Crowne Plaza Hawkesbury Valley offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 3270 square feet (304 square meters) and includes a conference center. A health club, a sauna, and spa services are also featured at the family-friendly Crowne Plaza Hawkesbury Valley. Free self parking is available. This 4-star Sydney hotel is smoke free.

  • 105 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 3270 sq ft of conference space
  • 304 sq m of conference space
  • Bar or lounge
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (73.3 km / 45.6 mi)
  • Train station: Windsor Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Crowne Plaza Hawkesbury Valley offers 105 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wireless Internet access. LCD televisions come with satellite channels and pay movies. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Harvest Restaurant - This fine-dining restaurant serves dinner only. Reservations are required.

Gazebo Restaurant - This buffet restaurant serves breakfast only.

24-hour room service is available.

Spa Services

  • Spa tub in spa
  • Number of treatment rooms 8
  • Minimum age to access spa is 16
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place and guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 29 for adults and AUD 13.5 for children (approximately)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hawkesbury Resort
  • Hawkesbury Valley Sebel
  • Sebel Hawkesbury
  • Sebel Hawkesbury Resort
  • Sebel Hawkesbury Valley
  • Sebel Hawkesbury Valley Windsor
  • Sebel Resort
  • Sebel Resort Hawkesbury
  • Sebel Resort Hawkesbury Valley
  • Sebel Resort Hawkesbury Valley Windsor
  • Sebel Hawkesbury Resort Windsor
  • Sebel Hawkesbury Windsor
  • Crowne Plaza Hawkesbury Valley Hotel Windsor
  • Crowne Plaza Hawkesbury Valley Hotel
  • Crowne Plaza Hawkesbury Valley Windsor
  • Crowne Plaza Hawkesbury Valley Hotel
  • Crowne Plaza Hawkesbury Valley Windsor
  • Crowne Plaza Hawkesbury Valley Hotel Windsor

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.