4.4 out of 5

"We stayed here for my brothers wedding. The room was nice and the facilities were good. The room was clean overall but hair clips were left on the ... " More

By a verified traveller on Thu 27 Sep 2018

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Hotel Description

A romantic stay in the heart of Windsor awaits you at Crowne Plaza Hawkesbury Valley. Within steps you'll find Hawkesbury River and Wollemi National Park within a 15-minute stroll. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa and an indoor swimming pool.

You can enjoy LCD TVs with satellite channels, and all 105 rooms feature free WiFi, coffee/tea makers and free newspapers. Fridges and round-the-clock room service make in-room dining convenient. Hairdryers, irons/ironing boards and desks are also available.

A day of pampering at Villa Thalgo can include massages and body wraps along with access to the spa tub. The fine-dining restaurant, Harvest Restaurant, is open for dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the 2 outdoor tennis courts, health club and sauna plus access to a playground. 3270 square feet (304 square metres) of event facilities include conference centres, and other business amenities include a business centre. Added amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of free self parking.

With a stay at this 4-star Windsor hotel, you'll be 24.2 km (15 mi) from Featherdale Wildlife Park.

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$128* Per night/room 15 Sep. - 16 Sep.

Room, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King Room - Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (SPA)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Hawkesbury Valley ratings based on 670 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Hawkesbury Valley

Everyone (270) Couples (320) Business (1) Family (83)
5 out of 5

Posted by on 17 Aug. 2019

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5 out of 5

Posted by on 1 Aug. 2019

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Comment from Hotel Management

3 Aug. 2019 by Peter Diego, Front Office Manager

Thank you for your recent stay and awarding us 5 stars! We hope to have you back soon!

5 out of 5

Posted by on 21 Jul. 2019

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Comment from Hotel Management

25 Jul. 2019 by Peter Diego, Front Office Manager

Thank you for taking the time to rate your stay a 5. We hope to have you back soon!

5 out of 5
Quiet location, very helpful and friendly staff, proximity to the Day Spa

Posted by on 15 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by Peter Diego, Front Office Manager

Thank you for telling us about your stay, we are glad you enjoyed yourselves and had an opportunity to use our Villa Thalgo Day spa. We hope to have you back soon.

4 out of 5
Smaller than expected but nice hard to navigate through

Posted by on 14 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by Peter Diego, Front Office Manager

Thank you for telling us about your recent stay, we hope to have you back soon. Next time have a look at our other room types, our King Central rooms and Deluxe rooms are larger than our Standard Queen rooms, and we believe you might like them better.

5 out of 5

Posted by on 8 Jul. 2019

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Comment from Hotel Management

13 Jul. 2019 by Peter Diego, Front Office Manager

Thank you for your recent stay and taking the time to rate your stay. We hope to have you back soon.

5 out of 5
Staff went out of their way to be helpful , they made me feel very welcome with my three little kiddies Breakfast was lovely

Posted by on 8 Jul. 2019

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Comment from Hotel Management

13 Jul. 2019 by Peter Diego, Front Office Manager

We are glad our staff went out of their way to help out and provide great service. We love our jobs and are grateful you gave us the opportunity to share it with you. We hope to have you back visiting again soon.

5 out of 5
beautifully presented- wonderful gardens. Room very comfortable and very clean bathroom. great breakfast with a good range to choose from. staff very friendly and accommodating.

Posted by on 2 Jul. 2019

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Comment from Hotel Management

3 Jul. 2019 by Peter Diego, Front Office Manager

Thank you for your recent stay and review. We are thrilled you enjoyed your stay with us and hope to have you back soon!

5 out of 5
I absolutely loved the staff, they were incredibly friendly and helpful. The food was excellent, although, the "nice" scent in the restaurant was overpowering and got in my throat. Pool- its winter and the doors to the pool was open, making the room and water cold. 2 doors were missing, so I couldn't close them. My room - Flakes of paint were peeling off inmy shower, the shower flooded the bathroom floor. No, it didn't go down the drain, but around it. I advised the manager of this. Blinds, the wooden blind on one side of the room were broken off in the middle. I advised the manager of this. I didn't complain, as the staff were so nice and we had a wonderful experience. We are definitely coming back next year.

Posted by on 27 Jun. 2019

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Comment from Hotel Management

30 Jun. 2019 by Peter Diego, Front Office Manager

Thank you for sharing your experience with us. We are thrilled you enjoyed your stay and look forward to having you come back and spend more time with us next year. Thank you for letting us know about your room, we have had our maintenance team enter and fix all the mentioned problems. We hope to see you again soon.

4 out of 5
The staff where amazing, heater was struggling to work. But overall. Good trip

Posted by on 25 Jun. 2019

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Comment from Hotel Management

26 Jun. 2019 by Peter Diego, Front Office Manager

Thank you for taking the time to tell us about your stay. We are glad you enjoyed staying with us and that our staff looked after you so well. Thank you for letting us know about your heater, we will have a look. We hope to have you back soon.

About the Crowne Plaza Hawkesbury Valley

Location 61 Hawkesbury Valley Way, Windsor, NSW 2756

Property Features

Crowne Plaza Hawkesbury Valley offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Event space at this hotel measures 3270 square feet (304 square metres) and includes conference centres. A health club, a sauna, and spa services are also featured at the family-friendly Crowne Plaza Hawkesbury Valley. Self parking is free. This 4-star Windsor hotel is smoke free.

  • 105 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 3270 sq ft of conference space
  • 304 sq. m of conference space
  • Bar or lounge
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (73.3 km / 45.6 mi)
  • Train station: Windsor Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Crowne Plaza Hawkesbury Valley offers 105 forms of air-conditioned accommodation with free newspapers and coffee/tea makers. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a bath and shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Harvest Restaurant – This fine-dining restaurant only serves dinner.Reservations are required.

Gazebo Restaurant – This buffet restaurant only serves breakfast.

24-hour room service is available.

Spa Services

  • Spa tub in spa
  • Number of treatment rooms 8
  • Minimum age to access spa is 16
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 29 for adults and AUD 13.5 for children (approximately)
  • Rollaway bed fee: AUD 65.0 per night
  • On-site credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hawkesbury Resort
  • Hawkesbury Valley Sebel
  • Sebel Hawkesbury
  • Sebel Hawkesbury Resort
  • Sebel Hawkesbury Valley
  • Sebel Hawkesbury Valley Windsor
  • Sebel Resort
  • Sebel Resort Hawkesbury
  • Sebel Resort Hawkesbury Valley
  • Sebel Resort Hawkesbury Valley Windsor
  • Sebel Hawkesbury Resort Windsor
  • Sebel Hawkesbury Windsor
  • Crowne Plaza Hawkesbury Valley Hotel Windsor
  • Crowne Plaza Hawkesbury Valley Hotel
  • Crowne Plaza Hawkesbury Valley Windsor

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.