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4.5 out of 5

"We had a lovely stay in the new refurbished rooms- very fresh and clean. The staff and bar/breakfast service was great! The pool area felt a bit mes ... " More

By a verified traveller on Tue 12 Jan 2021

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Hotel Description

A romantic stay in the heart of Sydney awaits you at Crowne Plaza Hawkesbury Valley. Within steps you'll find Hawkesbury River and Wollemi National Park within a 15-minute stroll. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa, and an indoor swimming pool.

LCD TVs with satellite channels are featured in all 105 rooms, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. In-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include free toiletries and premium bedding. Safes, hair dryers, and irons/ironing boards are also available.

A day of pampering at Villa Thalgo can include massages and body wraps along with access to the spa tub. The fine-dining restaurant, Harvest Restaurant, is open for dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the 2 outdoor tennis courts, health club and sauna plus access to a playground. 3270 square feet (304 square meters) of event facilities include a conference center, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of free self parking.

Within a 30-minute drive of this 4-star Windsor hotel, attractions include Hillsong Church and Featherdale Wildlife Park.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$141* Per night/room 27 Jan. - 28 Jan.

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, Multiple Beds, Non Smoking (Central)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking (Central)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Balcony Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (Central)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Hawkesbury Valley ratings based on 655 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Hawkesbury Valley

Everyone (262) Couples (305) Business (1) Family (84)
4 out of 5
We had a lovely stay in the new refurbished rooms- very fresh and clean. The staff and bar/breakfast service was great! The pool area felt a bit messy and the hot tub wasn’t working. Villa Thalgo was lovely.

Posted by on 12 Jan. 2021

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Comment from Hotel Management

13 Jan. 2021 by julie

Afternoon, Thank you so much for your review. we really appreciate it. We have increased our monitoring of the pool area as we too have notice how busy it has been. The hot tub has now been repaired, i do apologize for the inconvenience. Our staff will be thrilled to know that their hard work has not gone unnoticed, thank you again. I hope we can welcome you back some time soon, until then, take care. Julie Jansen Front Office Duty Manager

4 out of 5

Posted by on 4 Jan. 2021

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Comment from Hotel Management

5 Jan. 2021 by julie

Evening Melanie, Thank you so much for the 4 out of 5 we really appreciate it. Look forward to welcoming you back sometime soon. Julie Jansen Front Office Duty Manager

5 out of 5
Everything was excellent especially the staff and the amenities

Posted by , from sydney on 7 Dec. 2020

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Comment from Hotel Management

7 Dec. 2020 by Julie

So lovey to hear from you Rani, It is so wonderful to hear that you stay went so well, our team will be thrilled to know that their hard work has not gone unnoticed. I hope we can all welcome you back soon. Until then Merry Christmas and Happy New Year Julie Jansen Front Office Duty Manager

5 out of 5
We had the most amazing stay! From the moment we walked in, we were greeted by friendly and welcoming staff. Nothing was a problem and I just want to thank Julie and the staff for their hospitality. We will definitely be back again. The property was beautiful and the rooms were clean, new and had everything we needed. Thank you again for a great stay.

Posted by , from Taree on 7 Dec. 2020

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Comment from Hotel Management

7 Dec. 2020 by julie

A very good morning to you Rochelle, It was such a pleasure to have you come and stay, My team and I are glad that we could help make your stay so amazing, I'll be sure to show them this review to show them that their hard work does not go unnoticed. Name mentions are the best thank you so much. I wish you a very merry christmas and a happy new year and hope to see back sometime soon. Julie Jansen Front Office Duty Manager

5 out of 5

Posted by on 8 Nov. 2020

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Comment from Hotel Management

9 Nov. 2020 by julie

A very good evening to you, Thank you so much for the 5 out of 5, we really appreciate it. Can not wait to welcome you back sometime soon. stay safe. Julie Jansen Front Office duty Manager

5 out of 5
The check in was awesome with wonderful staff, lovely clean room, awesome food, good checkout, really enjoyed my stay, thanks so much 🙂

Posted by , from Seven Oaks NSW on 19 Sep. 2020

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Comment from Hotel Management

20 Sep. 2020 by julie

Lovely to hear from you, We really appreciate the great review and the 5 out of 5. Look forward to welcoming you back sometime soon. Take care Julie Jansen Front Office Duty Manager

5 out of 5
Staff were extremely friendly and helpful. Room was newly renovated modern and very comfortable. Food from the bar menu was great especially the dessert.

Posted by on 6 Sep. 2020

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Comment from Hotel Management

7 Sep. 2020 by julie

A very good evening to you, Thank you so much for the kind words and the 5 out of 5. We will keep the great work up and hope to welcome you back sometime soon. until then stay safe and take care. Julie Jansen Front Office Duty Manager

5 out of 5
Receptionist was efficient and personable- thank you

Posted by , from Yass NSW on 27 Aug. 2020

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Comment from Hotel Management

28 Aug. 2020 by Julie

So lovely to hear from you Julia, Thank you for the review and the 5 out of 5. We really appreciate it. I hope you think of us next time you are needing accommodation in the Hawkesbury. Until then take care and stay safe. Julie Jansen Front Office Duty Manager

5 out of 5

Posted by on 9 Aug. 2020

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Comment from Hotel Management

10 Aug. 2020 by julie

Thank you so much for the 5 out of 5, we really appreciate it. Look forward to welcoming you back sometime soon. Take care and stay safe Julie Jansen Front Office Duty Manager

5 out of 5
Excellent Escape and not far from home. Girls night.

Posted by , from Winston Hills on 2 Aug. 2020

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Comment from Hotel Management

3 Aug. 2020 by Julie

Good morning Wendy, thank you so much for the 5's, we could not be more happier that you had an excellent escape. I hope you think of us when escaping again. Julie Jansen Front Office Duty Manager

About the Crowne Plaza Hawkesbury Valley

Location 61 Hawkesbury Valley Way, Windsor, NSW 2756

Property Features

Crowne Plaza Hawkesbury Valley offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 3270 square feet (304 square meters) and includes a conference center. A health club, a sauna, and spa services are also featured at the family-friendly Crowne Plaza Hawkesbury Valley. Free self parking is available. This 4-star Sydney hotel is smoke free.

  • 105 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 3270 sq ft of conference space
  • 304 sq m of conference space
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (73.3 km / 45.6 mi)
  • Train station: Windsor Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Crowne Plaza Hawkesbury Valley offers 105 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wireless Internet access. LCD televisions come with satellite channels and pay movies. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Harvest Restaurant - This fine-dining restaurant serves dinner only. Reservations are required.

Gazebo Restaurant - This buffet restaurant serves breakfast only.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 8
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place and guests are provided with hand sanitizer. The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 29 for adults and AUD 13.5 for children (approximately)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hawkesbury Resort
  • Hawkesbury Valley Sebel
  • Sebel Hawkesbury
  • Sebel Hawkesbury Resort
  • Sebel Hawkesbury Valley
  • Sebel Hawkesbury Valley Windsor
  • Sebel Resort
  • Sebel Resort Hawkesbury
  • Sebel Resort Hawkesbury Valley
  • Sebel Resort Hawkesbury Valley Windsor
  • Sebel Hawkesbury Resort Windsor
  • Sebel Hawkesbury Windsor
  • Crowne Plaza Hawkesbury Valley Hotel Windsor
  • Crowne Plaza Hawkesbury Valley Hotel
  • Crowne Plaza Hawkesbury Valley Windsor
  • Crowne Plaza Hawkesbury Valley Hotel
  • Crowne Plaza Hawkesbury Valley Windsor
  • Crowne Plaza Hawkesbury Valley Hotel Windsor

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.