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4.5 out of 5

"Amazing rooms. They are spacious and well cared for " More

By a verified traveller on Sat 15 Aug 2020

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Hotel Description

Quest Townsville puts you in the heart of Townsville, steps from Maritime Museum of Townsville and within a 10-minute stroll of Perc Tucker Regional Gallery. Highlights at this property include in-room free WiFi, balconies, and LCD TVs.

Each apartment features a DVD player, a coffee/tea maker, and a phone. A refrigerator and a microwave make in-room dining convenient. Nice touches to enhance your stay include free toiletries and premium bedding. An iron/ironing board and a desk are also available.

This business-friendly apartment building offers an outdoor pool, dry cleaning/laundry services, and tour/ticket assistance. Additionally, you'll find laundry facilities, luggage storage, and an elevator. There's also the convenience of free self parking.

With a stay at this 4-star South Townsville property, you'll be 1.5 km (0.9 mi) from Magnetic Island Ferry Terminal.

Standard Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$146* Per night/room 30 Oct. - 31 Oct.

Two Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Quest Townsville ratings based on 280 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Townsville

Everyone (148) Couples (109) Business (4) Family (14)
5 out of 5
Amazing rooms. They are spacious and well cared for

Posted by on 15 Aug. 2020

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Comment from Hotel Management

19 Aug. 2020 by Ashlee

Thank you for your 5 star review

4 out of 5
great location for what we wanted to do. Close to the new stadium and easy walking

Posted by on 18 Mar. 2020

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2 out of 5
The room was clean. Accom was close to city centre

Posted by , from Charters Towers on 1 Mar. 2020

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4 out of 5
Very serviceable and well located however the Palmer road area seems to be dying in terms of restaurants etc.

Posted by on 19 Feb. 2020

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5 out of 5
Very clean, no complaints at all. Happy customers will book again

Posted by on 16 Feb. 2020

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3 out of 5

Posted by on 8 Dec. 2019

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5 out of 5
The whole process of making the booking, through to checkout was quick and efficient.The room was clean and well appointed and had a great view over the Marina

Posted by on 16 Oct. 2019

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Comment from Hotel Management

23 Oct. 2019 by Ashlee

Dear Traveler Thank you for taking the time to share your feedback on your recent stay with us. We are pleased to see that you had a great experience from check in to check out. We would be delighted to welcome you back when you next visit the area. Warm Regards, Ashlee Property Manager

5 out of 5
Great location, friendly staff. Can not fault the place really. Rooms are new and clean, check in/out was quick and easy.

Posted by on 6 Sep. 2019

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Comment from Hotel Management

10 Sep. 2019 by Ashlee

Dear Traveler Thank you for taking the time to provide your feedback. We are delighted to see that you had a great experience and look forward to welcoming you back. Warm Regards Ashlee & the team at Quest Townsville

5 out of 5
Property is lovely & rooms are great. The customer service was fantastic

Posted by on 17 Aug. 2019

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Comment from Hotel Management

22 Aug. 2019 by Ashlee

Dear Traveler Thank you for your review, we are delighted to see that you enjoyed your stay and we look forward to welcoming you back. Kind Regards, Ashlee

4 out of 5
The view was sensational and within walking distance to the city centre and restaurants

Posted by on 30 Jun. 2019

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Property Features

Quest Townsville offers its guests an outdoor pool, tour/ticket assistance, and laundry facilities. The business-friendly Quest Townsville also features dry cleaning/laundry services and an elevator. The front desk is open around the clock. Limited free parking is available on a first-come, first-served basis. This 4-star Townsville apartment is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 9 levels
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Townsville, QLD (TSV) (7.2 km / 4.5 mi)
  • Train station: Townsville Station (2.9 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Quest Townsville offers 141 air-conditioned accommodations with DVD players and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. This Townsville apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Private balcony
  • LCD television
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Nearby Activities

Recreational amenities at the apartment include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday - Sunday: 10:00 AM - 4:00 PM
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday - Sunday: 10:00 AM - 4:00 PM
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.00 per night.
  • Cribs (infant beds) are available for AUD 10 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Serviced Apts Apartment Townsville
  • Quest Townsville Serviced Apts
  • Quest Townsville Apartment
  • Quest Townsville
  • Quest Townsville Apartment
  • Quest Townsville South Townsville
  • Quest Townsville Apartment South Townsville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.