4.5 out of 5

"It was within walking distance of many bars and restaurants " More

By a verified traveller on Thu 16 Aug 2018

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Hotel Description

Quest Townsville puts you in the heart of South Townsville, steps from Maritime Museum of Townsville and within a 10-minute stroll of Perc Tucker Regional Gallery. Highlights at this property include an outdoor swimming pool and in-room balconies.

Enjoy the fitness centre and spa tub. Business amenities include conference space and a business centre. Additionally, you'll find laundry facilities, barbecues, and dry cleaning/laundry services. There's also the convenience of self parking.

With a stay at this 4-star South Townsville property, you'll be 1.4 km (0.9 mi) from Magnetic Island Ferry Terminal.

Standard Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$117 per night

Two Bedroom Apartment

Bed Count 1 Full Bed Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Quest Townsville ratings based on 265 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Townsville

Everyone (144) Couples (106) Business (4) Family (11)
4 out of 5

Posted by on 7 Jan 2019

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5 out of 5
Handy location, well appointed and friendly staff.

Posted by on 3 Jan 2019

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5 out of 5
Great staff, very friendly and very informative at check in as well as prior.

Posted by on 14 Dec 2018

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5 out of 5
Very well laid out one bedroom apartment with adjoining room if needed. Full size fridge. Great location and beautiful view. Couldn't fault our stay.

Posted by on 5 Nov 2018

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Comment from Hotel Management

13 Nov 2018 by Annabell

Dear Guest, Thank you for your review and for choosing Quest Townsville. We are pleased to hear that you had an enjoyable stay with us. We hope to see you again in the near future. Kind regards, Annabell Javinez Hotel Manager

5 out of 5
It was within walking distance of many bars and restaurants

Posted by on 16 Aug 2018

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Comment from Hotel Management

20 Aug 2018 by Annabell

Dear Guest, Thank you for your review and for choosing Quest Townsville. We hope to see you again in the near future. Kind regards, Annabell Javinez Hotel Manager

4 out of 5

Great for a small group

Pros: the connecting rooms - 1 bed with a studio.
Cons: NA
Location: Location was good but was really disappointed with Restaurants and cafe's near by, with only a few open.
Perfect set up for a small group of sports followers.

Posted by , from Mackay on 25 Jul 2018

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Comment from Hotel Management

25 Jul 2018 by Annabell

Dear Greg, Thank you for your review and for choosing Quest Townsville. We hope to see you again in the near future. Kind regards, Annabell Javinez Hotel Manager

4 out of 5
The staff was very pleasant to deal with. The location was great with an awesome view from the balcony. Close to a lot of eating spots, bars and a short walk into town and the Cowboys leagues club. Would recommend this spot to anyone. This will now be the hotel of choice when the wife and I stay in Townsville.

Posted by , from MACKAY on 8 Apr 2018

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Comment from Hotel Management

13 Apr 2018 by Annabell

Dear Doug, Thank you for your kind words and the time you took to share them with us. We are pleased to hear that you enjoyed your stay. Thank you for choosing to stay with Quest Townsville. We look forward to seeing you again. Kind regards, Annabell Javinez Hotel Manager

5 out of 5

Was a fantastic apartment

Pros: Everything
Had everything and more with great views and lovely decks

Posted by on 15 Jan 2018

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Comment from Hotel Management

23 Feb 2018 by Quest Townsville

Dear Guest, Thank you for your feedback and for choosing to staying at Quest Townsville your support is greatly appreciated. We are so pleased to hear that you enjoyed the balcony and great view that our location has to offer. We look forward to welcoming you back on your next visit. Kind regards, Annabell Javinez General Manager

4 out of 5
Stayed many time, staff always friendly and room usually clean. Found broken pieces of plastic in the bed,

Posted by on 19 Nov 2017

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4 out of 5

Great view over inner harbour

This is a great place to stay with full kitchen and a deck with views (we were on 7th floor) over the inner harbour. Great value for money!

Posted by , from Mandurah, Western Australia on 12 Nov 2017

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Renovations + Closures

The property will be renovating from 14 January 2019 until 28 February 2019 (completion date subject to change). The following areas are affected:

  • Exterior

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Property Features

Quest Townsville offers its guests an outdoor pool, a spa tub, and a fitness centre. You'll find a business centre on site. Tour or ticket assistance, a BBQ, and laundry facilities are also featured at the business-friendly Quest Townsville. Parking is available for a fee. This 4-star South Townsville apartment is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 9 levels
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • BBQ grill(s)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: Townsville, QLD (TSV) (7.2 km / 4.5 mi)
  • Train station: Townsville Station (2.7 km / 1.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Townsville offers 141 forms of air-conditioned accommodation with coffee/tea makers and an iron/ironing board. Rooms open to balconies. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries. This South Townsville apartment provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Fridge
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Hotel Policies

Check-in

  • Check-in time ends at 10 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 7 AM-11 PM
  • Saturday-Sunday: 8 AM-10 PM

This property's front desk is open during the following times:

  • Monday - Friday: 7 AM - 11 PM
  • Saturday - Sunday: 8 AM - 10 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.00 per night.
  • Cribs (infant beds) are available for AUD 5.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 9.95 per 24-hour period (rates may vary)
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: AUD 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Townsville Apartment
  • Quest Townsville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.