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4.3 out of 5

"Roof pool with gym, and clean rooms and central location and a good price for amenties " More

By a verified traveller on Fri 13 Dec 2019

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Hotel Description

Direct Hotels – Holborn at Central places you in the center of Townsville, within just a 10-minute stroll of Castle Hill and within 30 minutes of Museum of Tropical Queensland. Highlights at this property include 3 restaurants, and in-room kitchens and free WiFi.

Each apartment is soundproofed and features a flat-screen TV with cable channels, along with a furnished balcony, a living room, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A coffee/tea maker, free newspapers, and a ceiling fan are also available. Weekly housekeeping is available.

Enjoy the outdoor swimming pool, fitness center, and pool loungers. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

With a stay at this 4-star Townsville property, you'll be 1.9 km (1.2 mi) from Cultural Centre Townsville.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$149* Per night/room 17 Jul. - 18 Jul.

Apartment, 3 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Apartment, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Direct Hotels – Holborn at Central ratings based on 430 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Direct Hotels – Holborn at Central

Everyone (225) Couples (105) Family (103)
4 out of 5

Posted by on 9 Jul. 2020

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4 out of 5

Posted by on 22 Feb. 2020

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Comment from Hotel Management

5 Mar. 2020 by Direct Hotels - Holborn at Central

Thank you for your review

2 out of 5
To be greeted with the free mould and the rotten milk in the fridge was very unique

Posted by on 14 Dec. 2019

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Comment from Hotel Management

5 Jan. 2020 by Ale

Dear Guest, thank you for your feedback, we appreciate you taking the time to give us a review. We would like to apologise for the apartment not being up to standards - I am sure you made our Office staff aware of the issue with the apartment and consequently you were moved to a different unit - afterwards our Housekeeping team and Office staff had attended to fix the problem with the unit and ensured it was compling with our standards. Kind Regards Direct Hotels - Holborn at Central

5 out of 5
Roof pool with gym, and clean rooms and central location and a good price for amenties

Posted by on 13 Dec. 2019

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Comment from Hotel Management

5 Jan. 2020 by Ale

Dear Guest, thank you for taking the time to write a review. We are pround of our facilities and optimal location within the Central Precint, Holborn at Central is ideal for families, travellers or corporate, just a few minutes drive to the City Mall or the Strand. Central complex also has many eateries and a cinema. We are looking forward to welcoming you another time. Kind Regards Direct Hotels - Holborn at Central

4 out of 5

Posted by on 5 Dec. 2019

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Comment from Hotel Management

7 Dec. 2019 by Melissa

Thank you for your review of your recent stay with us at the Central Kensington Apartments. We do appreciate all feedback as it does help us to improve our service. We do hope to see you again soon. Kind regards, Central Kensington Apartments

5 out of 5

Posted by on 7 Nov. 2019

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Comment from Hotel Management

21 Nov. 2019 by Holborn at Central

Thanks so much for the great rating. Kind regards, Holborn at Central Direct Hotel

4 out of 5
A modern open plan unit with a very functional layout.

Posted by on 2 Nov. 2019

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Comment from Hotel Management

21 Nov. 2019 by Holborn at Central

Thank you for taking time to review your stay. We're happy to hear you enjoyed the apartment and hope to welcome you back again in the future. Kind regards, Holborn at Central Direct Hotels

3 out of 5
Although quite modern the unit was quite banged up and some of the furniture needs replacing - badly peeling leather on bedhead for example.

Posted by on 29 Sep. 2019

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Comment from Hotel Management

12 Oct. 2019 by Holborn at Central

Thank you for your review. We're happy to advise that we are now under new management and are looking to refurbish the apartments as required. Please feel free to contact us direct if needing accommodation in Townsville again. Kind regards, Holborn at Central

2 out of 5
Great location , great service, rooms are becoming worn, unmaintained. I had to request my family be relocated due to the aircon tripping the fuse box every couple of minutes. The apartment we were relocated to had issues too. Main bedroom aircon didn’t work, forcing us to sleep in the lounge area. It’s a shame, really enjoy staying there, but probably won’t be back until it has a refurbish. Staff were awesome though.

Posted by on 12 Sep. 2019

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Comment from Hotel Management

12 Oct. 2019 by Holborn at Central

Thank you for your review on you stay with us. We're sorry to hear about the air conditioning issues. We are happy to advise that we are now under new management and are looking to refurbish the apartments as required. Thank you for your kind words about our staff. We hope to be able to welcome you back again. Kind regards, Holborn at Central

3 out of 5
Very convenient location. Ideal parking. Adequate room size. However the 3 bedroom apartment we had was extremely noisy it was like the walls and floors were made of cardboard. We knew when above us was in their wrdrobe, doing the dishes and having a shower. There was construction noise during the day however being avid cowboys fans we know the end goal and that it was temporary.

Posted by on 28 Aug. 2019

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Comment from Hotel Management

5 Sep. 2019 by Ben

Dear Valued Guest, Thank you for providing feedback on your recent stay. We are glad to hear that overall you enjoyed your stay and hopefully we'll see you soon once the stadium is complete. Kind regards, Ben - Holborn and Kensington at Central

About the Direct Hotels – Holborn at Central

Location 4 Kingsway Place, Townsville, QLD 4810

Property Features

There are 3 restaurants on site. Public spaces have free WiFi. Direct Hotels – Holborn at Central offers its guests an outdoor pool and a fitness center. A terrace, barbecue grills, and complimentary newspapers in the lobby are also featured at Direct Hotels – Holborn at Central. Limited free parking is available on a first-come, first-served basis. This 4-star Townsville apartment is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 9 levels
  • 3 dining venues
  • Built in 2011
  • Poolside lounge chairs
  • 1 conference room
  • Self-service laundry
  • Storage area for luggage
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms1
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Townsville, QLD (TSV) (5.5 km / 3.4 mi)
  • Train station: Townsville Station (1.1 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Direct Hotels – Holborn at Central offers 78 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate living rooms. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. This Townsville apartment provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

  • In-room kitchen
  • Private balcony (furnished)
  • Dining room
  • Living room
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (weekly)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

Direct Hotels – Holborn at Central has 3 restaurants on site.

Nearby Activities

Recreational amenities at the apartment include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8 AM - 8 PM
  • Saturday - Sunday: 9 AM - 5 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This hotel’s reception is open daily from 8 AM to 8 PM on weekdays, from 9 AM to 5 PM on weekends, and is closed on public holidays. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

This property's front desk is open during the following times:

  • Monday - Friday: 8 AM - 8 PM
  • Saturday - Sunday: 9 AM - 5 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Staffed front desk
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Q Resorts Holborn
  • Q Resorts Holborn Apartments
  • Q Resorts Holborn Apartments Townsville
  • Q Resorts Holborn Townsville
  • Central Holborn Apartments Apartment Townsville
  • Central Holborn Apartments Apartment
  • Central Holborn Apartments Townsville
  • Central Holborn Apartments
  • Central Holborn Apartments Vivo Apartment Townsville
  • Central Holborn Apartments Vivo Apartment
  • Central Holborn Apartments Vivo Townsville
  • Central Holborn Apartments Vivo
  • Central Holborn s Vivo
  • Direct Hotels – Holborn at Central Apartment
  • Direct Hotels – Holborn at Central Townsville
  • Direct Hotels – Holborn at Central Apartment Townsville

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.