Candeo Hotels Tokyo Shimbashi

3.5 star property

Photo gallery for Candeo Hotels Tokyo Shimbashi

Lobby sitting area
Reception
View from property
Lobby
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk
The current price is AU$259
21 June - 22 June

Explore the area

View map
3-6-8 Shimbashi, Minato-ku, Tokyo, Tokyo, 105-0004
  • Place, Ginza Six
    ‪12 min walk‬
  • Place, Tokyo Tower
    ‪17 min walk‬
  • Place, Tokyo Imperial Palace
    ‪20 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪33 min drive‬

Room options

Double Room, Non Smoking

7.6 out of 10
Good
(22 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

King Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Twin Room, Non Smoking

9.4 out of 10
Exceptional
(14 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Corner Twin Room, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Corner Twin Room for 3 adults, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 20 sq m
  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

Double Room, Non Smoking (1 Person)

9.0 out of 10
Wonderful
(7 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Run of House, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Corner King Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Tokyo

Candeo Hotels Tokyo Shimbashi puts you in the heart of Tokyo, within a 20-minute stroll of Hamarikyu Gardens and Tokyo Tower. Highlights at this hotel include a full-service spa and in-room free WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include a sauna and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. .Sights within a 10-minute drive of this 3.5-property class Minato hotel include Tokyo Imperial Palace and Omotesando Hills.

What's nearby

  • Hibiya Park - 8 min walk - 0.7 km
  • Ginza Six - 12 min walk - 1.0 km
  • Kabuki-za Theatre - 16 min walk - 1.4 km
  • Tokyo Tower - 17 min walk - 1.4 km
  • Tokyo Imperial Palace - 20 min walk - 1.7 km

Getting around

  • Uchisaiwaicho Station - 4 min walk
  • Shimbashi Station - 5 min walk
  • Tokyo (HND-Haneda) - 25 min drive

Restaurants

  • ‪酒々屋 和海 - ‬1 min walk
  • ‪麺屋武一 - ‬1 min walk
  • ‪俺のイタリアン 新橋赤レンガ通 - ‬1 min walk
  • ‪かき家 こだはる - ‬1 min walk
  • ‪マルウシミート - ‬1 min walk

About this property

Candeo Hotels Tokyo Shimbashi

Candeo Hotels Tokyo Shimbashi offers its guests a full-service spa and a sauna. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Candeo Hotels Tokyo Shimbashi.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

  • 126 guestrooms or units
  • Built in 2018
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • Smoking in designated areas
Candeo Hotels Tokyo Shimbashi offers 126 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. 48-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Tokyo hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. Public bath/onsen services include an indoor public bath.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,750 for adults and JPY 1,650 for children

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Full-service spa

  • Massage
  • Public indoor bath (no minerals)
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 for adults and from JPY 1650 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Candeo Hotels Tokyo Shimbashi Hotel
Candeo Hotels Shimbashi Hotel
Candeo Hotels Shimbashi
Candeo Hotels Tokyo Shimbashi Hotel
Candeo Hotels Tokyo Shimbashi Tokyo
Candeo Hotels Tokyo Shimbashi Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Candeo Hotels Tokyo Shimbashi?

Candeo Hotels Tokyo Shimbashi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candeo Hotels Tokyo Shimbashi?

As of 8 June 2026, prices found for a 1-night stay for 2 adults at Candeo Hotels Tokyo Shimbashi on 21 June 2026 start from AU$259, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Candeo Hotels Tokyo Shimbashi?

The closest beach to Candeo Hotels Tokyo Shimbashi is Odaiba Beach Park (4.3 km).

Is there a spa on site at Candeo Hotels Tokyo Shimbashi?

Yep, there is an onsite spa at Candeo Hotels Tokyo Shimbashi. You'll enjoy services like massages.

Does Candeo Hotels Tokyo Shimbashi serve breakfast?

You bet, buffet brekkie is served daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Candeo Hotels Tokyo Shimbashi?

No, Candeo Hotels Tokyo Shimbashi does not offer an airport shuttle service.

What time are check-in & check-out at Candeo Hotels Tokyo Shimbashi?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Candeo Hotels Tokyo Shimbashi?

No, pets are not allowed.

Candeo Hotels Tokyo Shimbashi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 569 out of 1002 reviews
Rating 8 - Good. 311 out of 1002 reviews
Rating 6 - Okay. 76 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with excellent breakfast and open air bath
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!! Staff and amenities spot on! Location excellent Clean and spotless!! Would use again! 10/10🙂
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

TImothy

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Lauren

Excellent location, clean rooms and
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel area.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ziqing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good location, and Sky spa and food are great.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Clean location is excellent and staff was great and accommodating
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Raelee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Walking distance to lots of restaurants and cafes. We were a family of 4. The rooms are small but worked for us. We would stay again for a short stop over. Would be perfect for 2 or family of 3 with small child
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area has lots of dining experiences and easy to get around area. Hotel is clean, rooms comfortable.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Ming-Hsuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good price for the room.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Francesco

Liked: Cleanliness, amenities, property conditions & facilities
Always great
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Analyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and the breakfast is affordable and different varieties of food that you can eat .
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Hamal

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and nice hotel.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

SERDAR

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Hamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice hotel
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Tatsuro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Spa on top floor is always nice.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Had stayed here a few times and location is convenient however service and cleanliness seems to have dropped this year from the staff $ hotel (eg. Hair on salad, unhygienic onsen practice by traveller, etc)
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Carson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sky spa is the perfect way to relax after a long day.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

graham

Liked: Amenities, property conditions & facilities
Check in reception is difficult to find Clearer information/signage in the entry would have made it an excellent stay
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Candeo Hotel Shinbashi as a family of five and booked two rooms since no family rooms are available. The rooms were decent, though the beds were small and a bit tricky with a child in between. The location is fantastic, close to shops, restaurants, the station, and within walking distance to Ginza. The only downside was the laundry facilities, small, costly, and inefficient. We had to run the dryer three times to get our clothes dry, and there were only two washers and dryers. Overall, a good hotel for convenience and exploring Tokyo, but families should be aware of the room and laundry limitations.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good hotel with an excellent location, perfect for exploring the area. The lunch buffet was very satisfying, with a nice variety of dishes. Overall, a solid choice and a good place to stay.
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Michael

Liked: Amenities
Great location within a short walk to the train station. Nice rooms and a great spa! Would definitely book again.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Great service from staff. Breakfast was outstanding. Rooms were small but manageable for my family of four.
Stayed 9 nights in Jun 2025
Verified

10/10 Excellent

Michaela

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very kind and helpful.
Stayed 1 night in May 2025