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Candeo Hotels Tokyo Shimbashi

Property class: 3.5

Photo gallery for Candeo Hotels Tokyo Shimbashi

A modern dining area with a long table, chairs, and a seating area with red chairs.
A modern indoor swimming pool with large windows and a city view.
A modern hotel corridor with glass walls, a dining area with red chairs, and a view of the city skyline and construction cranes.
A modern hotel lobby with a reception desk, seating area, and a wooden partition.
A modern interior with wooden shelving units displaying various decorative items and a central dining area with chairs and tables.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk
The current price is AU$284
6 Dec - 7 Dec

Explore the area

View map
3-6-8 Shimbashi, Minato-ku, Tokyo, Tokyo, 105-0004
  • Place, Hamarikyu Gardens
    ‪10 min walk‬
  • Place, Tokyo Tower
    ‪17 min walk‬
  • Place, Tokyo Imperial Palace
    ‪20 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪33 min drive‬

Room options

View all photos for Double Room, Non Smoking

A hotel room with a large bed, a desk with a chair, a small table, a green sofa, a wooden cabinet, and a window with curtains.

Double Room, Non Smoking

7.6 out of 10
Good
(22 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for King Room, Non Smoking

A hotel room with a large bed, a desk, a chair, a small table, and a window with curtains.

King Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a small table, and a window with curtains.

Twin Room, Non Smoking

9.4 out of 10
Exceptional
(15 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Corner Twin Room, Non Smoking

A hotel room with a large bed, a desk, and a mirror.

Corner Twin Room, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Corner Twin Room for 3 adults, Non Smoking

A hotel room with a large bed, a desk, and a mirror.

Corner Twin Room for 3 adults, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 20 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Double Room, Non Smoking (1 Person)

A hotel room with a large bed, a desk with a chair, a small table, a green sofa, a wooden cabinet, and a window with curtains.

Double Room, Non Smoking (1 Person)

9.2 out of 10
Wonderful
(9 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Run of House, Non Smoking

A hotel room with a large bed, a desk with a chair, a small table, a green sofa, a wooden cabinet, and a window with curtains.

Run of House, Non Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Corner King Room, Non Smoking

A hotel room with a large bed, a desk, a chair, a small table, a lamp, and a television.

Corner King Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Tokyo

Candeo Hotels Tokyo Shimbashi puts you in the heart of Tokyo, within a 20-minute stroll of Hamarikyu Gardens and Tokyo Tower. Highlights at this hotel include a full-service spa and in-room free WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include a sauna and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. .Sights within a 10-minute drive of this 3.5-property class Minato hotel include Tokyo Imperial Palace and Omotesando Hills.

What's nearby

  • Hibiya Park - 8 min walk - 0.7 km
  • Hamarikyu Gardens - 10 min walk - 0.9 km
  • Ginza Six - 12 min walk - 1.0 km
  • Tokyo Tower - 17 min walk - 1.4 km
  • Tokyo Imperial Palace - 20 min walk - 1.7 km

Getting around

  • Uchisaiwaicho Station - 4 min walk
  • Shimbashi Station - 5 min walk
  • Tokyo (HND-Haneda) - 25 min drive

Restaurants

  • ‪麺屋武一 - ‬1 min walk
  • ‪さかな 地鶏 舞浜 - ‬1 min walk
  • ‪酒々屋 和海 - ‬1 min walk
  • ‪やひろ丸 新橋港 - ‬1 min walk
  • ‪能登美 新橋2号店 - ‬1 min walk

About this property

Candeo Hotels Tokyo Shimbashi

Candeo Hotels Tokyo Shimbashi offers its guests a full-service spa and a sauna. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Candeo Hotels Tokyo Shimbashi.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

  • 126 guestrooms or units
  • Built in 2018
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • Smoking in designated areas
Candeo Hotels Tokyo Shimbashi offers 126 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. 48-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Tokyo hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. Public bath/onsen services include an indoor public bath.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,750 for adults and JPY 1,650 for children

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Full-service spa

  • Massage
  • Public indoor bath (no minerals)
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 18 January 2027 to 24 January 2027 (completion date subject to change). The following areas are affected:
  • Sauna
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 for adults and from JPY 1650 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Candeo Hotels Tokyo Shimbashi Hotel
Candeo Hotels Shimbashi Hotel
Candeo Hotels Shimbashi
Candeo Hotels Tokyo Shimbashi Hotel
Candeo Hotels Tokyo Shimbashi Tokyo
Candeo Hotels Tokyo Shimbashi Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Candeo Hotels Tokyo Shimbashi?

Candeo Hotels Tokyo Shimbashi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candeo Hotels Tokyo Shimbashi?

As of 5 Nov 2026, prices found for a 1-night stay for 2 adults at Candeo Hotels Tokyo Shimbashi on 15 Nov 2026 start from AU$390, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Candeo Hotels Tokyo Shimbashi?

Yep, there is an onsite spa at Candeo Hotels Tokyo Shimbashi. You'll enjoy services like massages.

Does Candeo Hotels Tokyo Shimbashi serve breakfast?

You bet, buffet brekkie is served daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Candeo Hotels Tokyo Shimbashi?

No, Candeo Hotels Tokyo Shimbashi does not offer an airport shuttle service.

What time are check-in & check-out at Candeo Hotels Tokyo Shimbashi?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Candeo Hotels Tokyo Shimbashi?

No, pets are not allowed.

Candeo Hotels Tokyo Shimbashi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 573 out of 1001 reviews
Rating 8 - Good. 301 out of 1001 reviews
Rating 6 - Okay. 78 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a bath and fantastic breakfast offering
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near train station with great food around. Walkable to ginza
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, convenient access to the station, hundreds of places to eat nearby.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is superb, however, getting back or going out hotel at night time is quite concerning, especially when you are traveling with kids.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good size rooms. Clean rooms and Skyspa was a lovely extra addition.
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hôtel, but very noisy and busy area.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location to train and resturants.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The neighbourhood was fantastic - close to Shimbashi and 10 minutes walk to Ginza. Great restaurants steps from the front door. The facilities were clean and comfortable. Would recommend!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The souna was really good and I would like to stay again next time.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with excellent breakfast and open air bath
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Lovely staff. All at a decent price. Exactly what we hoped for when booking!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good location, and Sky spa and food are great.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Excellent location, clean rooms and
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and nice hotel.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel area.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean location is excellent and staff was great and accommodating
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!! Staff and amenities spot on! Location excellent Clean and spotless!! Would use again! 10/10🙂
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice hotel
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and inside the rooms were very clean. Rooms were a fair size for Japan, with enough space for two small/medium or one large luggage plus back packs. The sky spa was also very clean and beautiful, perfect for a soak at the end of the day. Shower pressure really good. Breakfast was plenty and had a wide variety from western to Japanese. The neighbourhood Shimbashi can be very busy and loud in the evening, as workers come at the end of the day for food and drinks. Lots of food options but no much English. It is super quiet once inside the hotel. Good AC. Direct train to Narita on the Yokosuka line at Shimbashi station that comes once per hour.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area has lots of dining experiences and easy to get around area. Hotel is clean, rooms comfortable.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and the breakfast is affordable and different varieties of food that you can eat .
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good price for the room.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jun 2025