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3.8 out of 5
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See all 4 wotif Reviews

"Beautiful hotel and rooms, really close to public transport and easy check in! " More

By a verified traveller on Sun 18 Feb 2024

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Double Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$113* Per night/room 29 Apr. - 30 Apr.

Twin Room, Non Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Single Room, Non Smoking

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

APA Hotel Shinjuku Gyoemmae ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for APA Hotel Shinjuku Gyoemmae

Everyone (2) Couples (1)
2 out of 5
Extremely frustrating “ automated” check-in ruins this property. It was clunky, didn’t even have Wotif listed. Due to how bad check in is I would neither recommend nor stay again. Should go back to manual.

Posted by , from The Gap on 2 Mar. 2024

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Comment from Hotel Management

3 Mar. 2024 by Ouchi / Receptionist

Thank you very much for choosing APA Hotel〈SHINJUKU-GYOEMMAE〉 among many hotels.APA Hotel has been making efforts to introduce mechanized check-in and check-out procedures to ensure a smooth check-in and check-out process.However, we sincerely apologize for the inconvenience and discomfort caused to our guests.We are truly sorry for your inconvenience and discomfort.We will take the utmost care to ensure that this does not happen again, and we will strive to further improve our services based on your comments.Thank you very much for your valuable feedback.

5 out of 5
Beautiful hotel and rooms, really close to public transport and easy check in!

Posted by on 18 Feb. 2024

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Comment from Hotel Management

11 Mar. 2024 by Tamura / Reception

Thank you very much for choosing APA Hotel Shinjuku-Gyoenmae.We are very pleased to hear your compliments about our location and facilities during your stay with us.We will continue to provide services that will satisfy our guests in the future.Thank you very much for your valuable feedback.

3 out of 5
The property was clean and comfortable. It was well-placed near public transport, shops, food options, etc. The room was quite comfortable and had everything we needed. The room, however, was super small! It was the smallest place I stayed at in my trip of Japan, yet the most expensive per night...

Posted by on 19 Aug. 2023

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Comment from Hotel Management

20 Aug. 2023 by Yasunaga / Receptionist

Thank you very much for staying with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉 and your view. We are truly sorry that we let you down and did not meet your expections. We will try to improve our service for our guests. We hopefully have another opportunity to serve you again.

5 out of 5
This was a great hotel to stay at. It was very clean and the staff were so nice. Also very close to the train station and walkable in the Shinjuku district. My only small complaint was that the elevators were a little slow and would stop on random floors sometimes with no people waiting. I would recommend this hotel if visiting Tokyo.

Posted by on 16 Jun. 2023

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Comment from Hotel Management

16 Jun. 2023 by Ouchi / Receptionist

Thank you very much for staying at APA Hotel〈Shinjuku-Gyoemmae〉 among many hotels.We are very pleased to receive your compliments.We would also like to express our sincere apologies for the inconvenience caused by the elevator.We apologize for any inconvenience caused.We hope you will stay with us again the next time you visit Shinjuku.Our entire staff looks forward to serving you.Thank you very much for your valuable feedback.

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