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4.0 out of 5

"Very convenient to go from APA hotel But it is too small a room so that we hit each other butts when you walk through a room " More

By a verified traveller on Mon 17 Feb 2020

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Hotel Description

APA Hotel Shinjuku Gyoen-mae puts you in the heart of Tokyo, within just a 10-minute stroll of Shinjuku Gyoen National Garden and Isetan Department Store Shinjuku. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

All 411 rooms feature digital TV, coffee/tea makers, and hair dryers. Nice touches to enhance your stay include soaking tubs and bathrobes, while premium bedding and down comforters invite a good night's rest. Refrigerators, phones, and desks are also available.

The steakhouse, Takumi, serves Japanese cuisine and is open for breakfast, lunch, and dinner. Added amenities include free WiFi in public areas, spa services, and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 9:30 AM.

Places within a 15-minute walk of this 3-star Shinjuku hotel include Robot Restaurant and Samurai Museum.

Economy Double Room, 1 Bedroom, Non Smoking, Refrigerator

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$68* Per night/room 12 Aug. - 13 Aug.

Economy Double Room, 1 Bedroom, Smoking, Refrigerator

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Economy Single Room, Smoking, Refrigerator

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

Economy Twin Room, 2 Bedrooms, Smoking, Refrigerator

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Economy Twin Room, 2 Bedrooms, Non Smoking, Refrigerator

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Economy Single Room, Non Smoking, Refrigerator

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

APA Hotel Shinjuku Gyoen-mae ratings based on 20 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for APA Hotel Shinjuku Gyoen-mae

Everyone (14) Couples (4) Family (1)
5 out of 5
Very convenient to go from APA hotel But it is too small a room so that we hit each other butts when you walk through a room

Posted by , from SYDNEY AUSTRALIA on 17 Feb. 2020

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Comment from Hotel Management

17 Feb. 2020 by Reception Yoshihiro

Thank you very much for staying at APA HOTEL〈SHINJUKU-GYOEMMAE〉 with us and your kind review this time. We, APA HOTEL, are categorized "New Urban Hotel". As following that, we have emphasized functionality and convenience of rooms, and that is our concept for providing the guests our service. We highly appreciated your understanding about that. If you have any opportunity to visit Japan, we certainly look forward to welcoming you back.

5 out of 5
Everyone was so helpful and nice. Will come back again

Posted by on 9 Dec. 2019

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Comment from Hotel Management

9 Dec. 2019 by Miura / Receptionist

Thank you very much for your staying at APA HOTEL〈SHINJUKU-GYOEMMAE〉. Thank you for your kind review about our staffs. We are truly honor to have your warm wards and it has been made our motivation chreed up every time. We believe that there is something more which we are able to make better, so that we try to improve and provide our better service for our valued guests. We look forward to the opportunity to provide you our service for your another stay.

4 out of 5
Room was smaller than expected. Amenities were ok. Staff were excellent. Location was close to lots of shops, restaurants and train stations.

Posted by on 15 Sep. 2019

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Comment from Hotel Management

15 Sep. 2019 by Reception Miyamoto

Thank you very much for staying at APA HOTEL〈SHINJUKU-GYOEMMAE〉 with us. We are delighted to be chosen for your staying in Tokyo. APA HOTEL provides rooms simply compact, and it has been placing the emphasis on functionality. As we have informed each room has 11 square meters on the internet beforehand, our valued guests are able to aknowledge about the details. Thank you for your understanding. We will try to improve our service for our guests. If you have any opportunity to visit Tokyo, we hope to see you at our hotel again.

4 out of 5
Excellent onsen, staff were always very helpful. Very small room even for Tokyo. Okay as we were always out.

Posted by on 9 Sep. 2019

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Comment from Hotel Management

11 Sep. 2019 by Receptionist/Sasaki

Thank you very much for staying at APA HOTEL〈SHINJUKU-GYOEMMAE〉 with us. Thank you for your kind review about our staffs. We are truly honor to have your warm wards and it has been made our motivation chreed up every time. We believe that there is something more which we are able to make better, so that we try to improve and provide our better service for our valued guests.

4 out of 5

Posted by on 23 Jun. 2019

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Comment from Hotel Management

24 Jun. 2019 by Reception Yamagata

Thank you very much for staying at APA HOTEL〈SHINJUKU-GYOEMMAE〉 with us and your kind review this time. If you have any opportunity to visit Japan, we certainly look forward to welcoming you back.

5 out of 5

Posted by on 18 Jun. 2019

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Comment from Hotel Management

18 Jun. 2019 by Receptionist / yamashita

Thank you very much for staying at APA HOTEL〈SHINJUKU-GYOEMMAE〉 with us and your kind review this time. If you have any opportunity to visit Japan, we certainly look forward to welcoming you back.

5 out of 5
Beautiful and clean apartments the restaurant is amazing.

Posted by on 27 May 2019

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Comment from Hotel Management

27 May 2019 by Michikura/Receptionist

We appreciate you have given us your kind review in detail. What a great feedback we have received, and thank you very much for your valuabe comments. We look forward to the opportunity to provide you our service for your another stay.

5 out of 5
Good selection at the Buffet especially the traditional japanese food

Posted by on 27 Mar. 2019

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Comment from Hotel Management

28 Mar. 2019 by Receptionist Takahashi

How was your Breakfast on the day? We are truly honor to have your warm review this time. We also provide the stakes and pasta, which the menu has changed every day, on the lunch time. We have many good reputations from the guests that they had nice time at the restaurant on the first floor. In addition, the part of the Breakfast menu has changed seasonally, so that you are able to have fun each time. Receptionist Takahashi

2 out of 5
Property under renovation and coin washing machine out of use, which was disappointing since we needed it so that brings down the ratings

Posted by on 23 Mar. 2019

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Comment from Hotel Management

23 Mar. 2019 by Yamashita / Receptionist

Thank you very much for staying at APA HOTEL〈SHINJUKU-GYOEMMAE〉 with us. We are very sorry for your inconvenience while you were staying here. Your valuable comments have shared by our team. We truly look forward to welcoming you back in the near future.

4 out of 5
Great location, walking distance to most Shinjuku attractions and train stations. Breakfast was a varied spread of western and Japanese cuisine. I would definitely stay here again.

Posted by on 3 Feb. 2019

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Comment from Hotel Management

3 Feb. 2019 by Reception Yamagata

Thank you very much for staying at APA HOTEL〈SHINJUKU-GYOEMMAE〉 with us. We truly appreciate your warm review, and such an honor to have you at our hotel. We hopefully serve you again in the near future.

Property Features

There's a restaurant on site. WiFi and wired Internet are free in public spaces. Spa services, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly APA Hotel Shinjuku Gyoen-mae. Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 1 building
  • 411 guestrooms or units
  • 14 levels
  • Built in 2014
  • Dining venue
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Train station: Shinjuku Station (1.2 km / 0.7 mi)
  • Metro station: Shinjuku-gyoemmae Station (0.1 km / 0.1 mi)

Room Amenities

APA Hotel Shinjuku Gyoen-mae offers 411 accommodations with coffee/tea makers and bathrobes. Beds feature down comforters and premium bedding. 40-inch LCD televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

  • Deep soaking tub
  • LCD television
  • Digital channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.

Takumi - This steakhouse specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Happy hour is offered.

Spa Services

  • Indoor public bath (no mineral springs)
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 15

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:30 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 1100 for adults and JPY 660 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between 6:00 AM and 2:30 PM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • APA Gyoenmae
  • APA Hotel Gyoenmae
  • APA Hotel Gyoen-mae
  • APA Shinjuku Gyoenmae
  • APA Hotel Shinjyuku-Gyoenmae Shinjuku, Tokyo
  • APA Shinjuku Gyoen-mae
  • APA Hotel Gyoemmae
  • APA Shinjuku Gyoemmae
  • APA Gyoemmae
  • APA Gyoen-mae
  • Apa Shinjuku Gyoen Mae Tokyo
  • APA Hotel Shinjuku Gyoen-mae Hotel
  • APA Hotel Shinjuku Gyoen-mae Tokyo
  • APA Hotel Shinjuku Gyoen-mae Hotel Tokyo

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.