The Royal Park Hotel Iconic Tokyo Shiodome

4.0 star property
Luxury hotel with fitness centre and 24-hour front desk

Photo gallery for The Royal Park Hotel Iconic Tokyo Shiodome

1 bedroom, down duvets, in-room safe, desk
1 bedroom, down duvets, in-room safe, desk
Reception
View from property
Executive lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Free WiFi
  • 24/7 front desk
The current price is AU$274
26 Aug - 27 Aug

Explore the area

View map
1-6-3 Higashi-Shimbashi, Minato-ku, Tokyo, Tokyo, 105-8333
  • Hibiya Park
    ‪11 min walk‬
  • Tokyo Tower
    ‪2 min drive‬
  • Toyosu Market
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪14 min drive‬

Room options

Superior Twin Room (For 3 People only), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
Toilet with electronic bidet
  • 38 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Executive Floor Moderate King Room 38F (with Lounge Access)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Executive Lounge
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

[For 3 People Use] Executive Floor Deluxe King Room 38F (with Lounge Access)

Highlights

Air conditioning
Heating
Executive Lounge
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Premium Floor Superior Twin Room (with Lounge Access)

Highlights

Air conditioning
Heating
Executive Lounge
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Premium Floor Moderate Double Room (with Lounge Access)

Highlights

Air conditioning
Heating
Executive Lounge
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe King Room (For 3 People only), Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
Toilet with electronic bidet
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

Executive Floor King Room 38F (with Lounge Access)

Highlights

Air conditioning
Heating
Executive Lounge
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Executive Floor City Double Room with Tokyo Tower View 38F (with Lounge Access)

Highlights

Air conditioning
Heating
Executive Lounge
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

[For 4 People Use] Premium Floor Junior Suite Twin Room (with Lounge Access)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Executive Lounge
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
  • 57 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

[For 3 People Use] Premium Floor Junior Suite Twin Room (with Lounge Access)

Highlights

Air conditioning
Heating
Executive Lounge
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
  • 57 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

Premium Floor Junior Suite King Room (with Lounge Access)

Highlights

Air conditioning
Heating
Executive Lounge
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

[For 3 People Use] Premium Floor Deluxe King Room (with Lounge Access)

Highlights

Air conditioning
Heating
Executive Lounge
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

[For 3 People Use] Premium Floor Superior Twin Room (with Lounge Access)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Executive Lounge
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

[For 4 People Use] Executive Floor Suite Twin Room 38F (with Lounge Access)

Highlights

Air conditioning
Heating
Executive Lounge
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
  • 77 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Junior Suite King

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
Toilet with electronic bidet
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

[For 3 People Use] Executive Floor Suite Twin Room 38F (with Lounge Access)

Highlights

Air conditioning
Heating
Executive Lounge
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
  • 77 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

Executive Floor Suite Twin Room 38F (with Lounge Access)

Highlights

Air conditioning
Heating
Executive Lounge
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
  • 77 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Executive Floor Junior Suite King Room 38F (with Lounge Access)

Highlights

Air conditioning
Heating
Executive Lounge
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

Executive Floor Deluxe King Room 38F (with Lounge Access)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Executive Lounge
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Standard King

9.8 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
Toilet with electronic bidet
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

[For 3 People Use] Executive Floor Superior Twin Room 38F (with Lounge Access)

Highlights

Air conditioning
Heating
Executive Lounge
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

Executive Floor Hollywood Twin Room 38F (with Lounge Access)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Executive Lounge
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Economy Double, 1 Double Bed

9.2 out of 10
Wonderful
(55 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
Toilet with electronic bidet
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Junior Suite Twin

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
Toilet with electronic bidet
  • 57 sq m
  • Sleeps 4
  • 2 Twin Beds

Economy Double, Tokyo Tower View

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
Toilet with electronic bidet
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Double

9.6 out of 10
Exceptional
(37 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
Toilet with electronic bidet
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

Executive Floor Superior Twin Room 38F (with Lounge Access)

Highlights

Air conditioning
Heating
Executive Lounge
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Executive Floor Double Room 38F (with Lounge Access)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Executive Lounge
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Moderate Double

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
Toilet with electronic bidet
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

Premium Floor Junior Suite Twin Room (with Lounge Access)

Highlights

Air conditioning
Heating
Executive Lounge
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
  • 57 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Standard Twin

8.6 out of 10
Excellent
(27 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
Toilet with electronic bidet
  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds

Junior Suite Twin Room (For 3-4 People only), Non Smoking

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
Toilet with electronic bidet
  • Sleeps 6
  • 2 Large Twin Beds

Superior Twin

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
Toilet with electronic bidet
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

Premium Floor Deluxe King Room (with Lounge Access)

Highlights

Air conditioning
Heating
Executive Lounge
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Premium Floor King Room(with Lounge Access)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Executive Lounge
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Premium Floor City Double Room with Tokyo Tower View (with Lounge Access)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
Toilet with electronic bidet
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Premium Floor Double Room (with Lounge Access)

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
Toilet with electronic bidet
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe King

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Down duvet
Eco-friendly toiletries
Toilet with electronic bidet
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Tokyo

A luxury stay in Tokyo awaits you at The Royal Park Hotel Iconic Tokyo Shiodome. Within just a 15-minute stroll, you'll find Kabuki-za Theatre and Ginza Wako Building. Highlights at this hotel include a restaurant, a bar/lounge and a conference centre. .The restaurant, Harmony, is open for breakfast, lunch and dinner. Business travelers can take advantage of 5 meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 30-minute walk of this 4-property class Minato hotel include Hibiya Park and Zojoji Temple.

What's nearby

  • Hibiya Park - 11 min walk - 1.0 km
  • Kabuki-za Theatre - 12 min walk - 1.1 km
  • Ginza Wako Building - 12 min walk - 1.1 km
  • Tokyo Tower - 2 min drive - 1.7 km
  • Toyosu Market - 4 min drive - 4.1 km

Getting around

  • Shiodome Station - 1 min walk
  • Shimbashi Station - 4 min walk
  • Tokyo (HND-Haneda) - 23 min drive

Restaurants

  • ‪エクセルシオール カフェ 東京汐留ビルディング店 - ‬7 min walk
  • ‪日本テレビタワー - ‬2 min walk
  • ‪日テレプラザ - ‬6 min walk
  • ‪Executive Lounge - ‬2 min walk
  • ‪響 (Hibiki) - ‬3 min walk

About this property

The Royal Park Hotel Iconic Tokyo Shiodome

Luxury hotel with fitness centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 5 meeting rooms.

WiFi is free in public spaces. A fitness centre, a vending machine, and laundry facilities are also featured at the luxury The Royal Park Hotel Iconic Tokyo Shiodome. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 1 building
  • 480 guestrooms or units
  • 38 levels
  • Built in 2003
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
The Royal Park Hotel Iconic Tokyo Shiodome offers 480 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 32-inch LCD televisions come with digital channels. Bathrooms include baths or showers, slippers, toilets with an electronic bidet and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. In-room massages, an iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on request.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 2,400 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,000 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Harmony
  • Macrobiotic Cafe Chaya
  • The Bar

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 38 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Meals are not included in the Breakfast Included rates for children ages 0-5. Guests must contact the property in advance to request meals for children ages 0-5. Fees are collected at the property.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4000 per person
  • Self-parking fee: JPY 2400 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. 

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HOTEL SHIODOME
ROYAL HOTEL SHIODOME
ROYAL PARK HOTEL SHIODOME Tokyo
ROYAL PARK SHIODOME Tokyo
ROYAL SHIODOME
ROYAL SHIODOME HOTEL
SHIODOME
Tokyo PARK HOTEL SHIODOME
The Royal Park Hotel Tokyo Shiodome
The Royal Park Hotel Iconic Tokyo Shiodome Hotel
The Royal Park Hotel Iconic Tokyo Shiodome Tokyo
The Royal Park Hotel Iconic Tokyo Shiodome Hotel Tokyo

Frequently asked questions

What is the cancellation policy at The Royal Park Hotel Iconic Tokyo Shiodome?

The Royal Park Hotel Iconic Tokyo Shiodome offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Royal Park Hotel Iconic Tokyo Shiodome?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at The Royal Park Hotel Iconic Tokyo Shiodome on 26 Aug 2025 start from AU$274.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Royal Park Hotel Iconic Tokyo Shiodome?

Yep, The Royal Park Hotel Iconic Tokyo Shiodome has a self car park for JPY 2400 per day.

Are there any beaches close to The Royal Park Hotel Iconic Tokyo Shiodome?

The closest beach to The Royal Park Hotel Iconic Tokyo Shiodome is Odaiba Beach Park (3.9 km).

What makes The Royal Park Hotel Iconic Tokyo Shiodome a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at The Royal Park Hotel Iconic Tokyo Shiodome.

Is The Royal Park Hotel Iconic Tokyo Shiodome family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as children's slippers in the guestrooms, it's no surprise that The Royal Park Hotel Iconic Tokyo Shiodome is a hit with families.

Does The Royal Park Hotel Iconic Tokyo Shiodome serve breakfast?

Yep, our guests love the buffet brekkie here! Available daily between 7:00 AM and 10:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at The Royal Park Hotel Iconic Tokyo Shiodome?

No, The Royal Park Hotel Iconic Tokyo Shiodome does not offer an airport shuttle service.

Is there a bar or restaurant at The Royal Park Hotel Iconic Tokyo Shiodome?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Royal Park Hotel Iconic Tokyo Shiodome?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at The Royal Park Hotel Iconic Tokyo Shiodome?

No, pets are not allowed.

The Royal Park Hotel Iconic Tokyo Shiodome Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1700 out of 2476 reviews
Rating 8 - Good. 550 out of 2476 reviews
Rating 6 - Okay. 148 out of 2476 reviews
Rating 4 - Poor. 45 out of 2476 reviews
Rating 2 - Terrible. 33 out of 2476 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 7 nights in May 2025

10/10 Excellent

Marcus, FPO

Stayed 3 nights in May 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well located hotel albeit a little tricky to understand entering if arriving by foot. The hotel itself is a grand old hotel with large rooms, large beds and all of the amenities you would expect and need. It does feel a little dated. I don't think it would be unreasonable to say its intention was originally not geared for international tourism and they have made updates to restaurants, facilities and rooms to try and be more so. The check-in was efficient although jacked the usual warmth of Japanese hospitality. The breakfast was disappointing so I would recommend dining out. It doesn't offer value for money.
Stayed 1 night in May 2025

10/10 Excellent

JiaYi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, within walking distance of shiodome and shimbashi station.
Stayed 2 nights in May 2025

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We extended our stay in Tokyo by one night For my birthday so we booked this hotel on a whim. We chose a superior room to have a little bit of extra space which was nice. Be mindful when booking rooms and check the square footage as some of them can feel like small closets. The lobby for the hotel is located on the 24th floor so it was a bit of a hassle lugging six pieces of luggage to the hotel lobby. They do not have any Bellman or luggage services awaiting for your arrival to assist. We also had to lug the luggage to our room ourselves. The hotel is conveniently connected to the train station, although it is a little tricky to navigate. There are only a few dining options nearby so I highly recommend including breakfast in your stay. You also need to make reservations for their on-site restaurant and tea and were disappointed that we couldn’t utilize either of these because their reservations were already completely full. They also don’t do anything special to acknowledge or celebrate your birthday, which was a little disappointing- Especially when spending over $400usd for one night. Our room was located on the 37th floor and it was extremely hot the entire time. There’s a small humidifier in the room and I found that when we turn that on, cool air does blow out so that helped me to sleep a little more comfortably, but I would definitely ask for a room on a lower floor, especially if you are traveling During a high temperature season. Our room never cooled.
Stayed 1 night in May 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Amenities
I would come again for sure
Stayed 2 nights in May 2025

10/10 Excellent

Ethel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Noel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was the perfect choice for our first visit to Tokyo, well located, easy to get to from the airport and a great base to explore Tokyo from...
Stayed 6 nights in Apr 2025

6/10 Okay

ayesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Lee

Travelled with partner, Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
Unfortunately, we had higher expectations for this 4-star hotel. We booked a premium king room, but it turned out to be two double beds pushed together… not an actual King. (Not sure if this is common practice in Japan) Cons: - Odour: Every time the toilet was flushed, the room vent released a strong sulphur-like smell. - Water temperature in the shower would suddenly spike to very hot for a second or two, and this happened every few minutes. - Bidet Malfunction: it did not retract after use. - Cleanliness Concern: We found a small zip bag containing unknown pills under the bed… leftover from a previous guest. - The process for the executive lounge wasn’t clearly explained at check-in. We were given a coupon to present at breakfast, but during appetizer/cocktail hours, staff still asked for our room number. Should inform guests at check-in that they’ll need to provide their room number each time (since key card access is restricted to permitted floors, it felt disorganized and unwelcoming). - Dress Code Surprise: Pyjamas were provided in the room, but we were told not to wear them to the executive lounge. It would’ve been helpful to be informed during check-in… especially since our previous hotel in Kawaguchiko encouraged relaxed attire, including pyjamas, at breakfast. Pros: - Excellent: Great selection of food and drinks at the executive lounge throughout the day - Convenient Location: Walking distance to Shimbashi Station, Ginza, and NTV Big Clock - Efficient check out
Stayed 3 nights in May 2025

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and convenient location, WiFi problems

Great staff, good location, and large comfortable rooms. Only problem I had was that the WiFi worked well for my phone, but continually stopped when I was trying to use my new Windows Surface computer. I am guessing that their WiFi is metered and would stop when my computer was trying to sync my files to the cloud.
Stayed 5 nights in Apr 2025

10/10 Excellent

Micah, Rapid City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel! My wife and I visited Tokyo for the first time and wanted to find a hotel that was clean, modern, comfortable, and had all the amenities. This was it! We had several excellent interactions with the staff - they strived to meet our needs. The location of the hotel is excellent. The train station is a short walk away along with shopping and restaurants. I have no critical thoughts about this hotel. We will definitely be staying again the next time we visit Tokyo!
Stayed 5 nights in Apr 2025

6/10 Okay

Mitchel

Travelled with family
Liked: Cleanliness
Meh
Stayed 1 night in May 2025

10/10 Excellent

Saeid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Ginza and walking distance to the train station. They do have wifi in the rooms.
Stayed 3 nights in Apr 2025

10/10 Excellent

CHULHO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

8/10 Good

Justin-Damien

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel but room had undesirable odour

Large clean room in a modern hotel in an excellent location for visiting Tokyo. However, the room unfortunately had a faint but persistent odour of sewage that was worsened by flushing the toilet. We had a similar experience in Kyoto so this may be a common issue in Japan. We opted not to complain about it to avoid the hassle of moving rooms.
Stayed 6 nights in Apr 2025

10/10 Excellent

Vickie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. Everything is great except the decorations looks a bit old. The staff at front desk did their job efficiently, but we expected they have more smiles and more friendly. One thing needs improvement is the laundry room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kappei

Stayed 2 nights in Apr 2025

6/10 Okay

Georgia-sue

Liked: Cleanliness
The hotel and room were very tired/dated. Limited facilities.
Stayed 4 nights in Apr 2025

10/10 Excellent

Aloke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shidome location is very convenient as it's near to about 3 rail stations including the shinkansen. The hotel itself is extremely comfy. Stayed in the (new?) Executive floor (38). Great views. The lounge access was great. Again great views and nice place to relax. Love to return to this hotel, when in Tokyo again. Thank you!
Stayed 1 night in Apr 2025

10/10 Excellent

Nadav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Tamir

Stayed 6 nights in Apr 2025

10/10 Excellent

Nicholas

Travelled with partner, Travelled with group
Liked: Amenities
Staff was excellent, room was showing signs of age but was incredibly clean.
Stayed 5 nights in Apr 2025