4.5 out of 5

"Friendly staff who were knowledgeable about the workings of the airport. comfortable beds and a very nice Argentian restaurant . " More

By a verified traveller on Thu 06 Sep 2018

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Hotel Description

A luxury stay in Mascot awaits you at Stamford Plaza Sydney Airport. You'll be 2.8 km (1.8 mi) from Sydney Park and 3.9 km (2.4 mi) from Marrickville Metro. Highlights at this family-friendly hotel include 2 bars/lounges, a restaurant, and an outdoor swimming pool.

Flat-screen TVs with cable channels are featured in all 315 soundproofed rooms, and you can enjoy iPod docks, WiFi, and wired Internet. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include soaking tubs and designer toiletries. Additionally, coffee/tea makers, in-room childcare, and free newspapers are available.

The restaurant, La Boca, serves Argentinean cuisine and is open for breakfast, lunch, and dinner. AV8 Bar and Cafe is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the fitness centre, spa tub, and sauna. 4304 square feet (400 square metres) of event facilities include conference rooms, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Buffet breakfast is available daily between 6 AM and 10 AM. There's also valet parking, along with the convenience of an airport shuttle.

Within a 20-minute drive of this 4.5-star Mascot hotel, attractions include Sydney Harbour Bridge and University of Sydney.

Superior King

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$136 per night

Deluxe King, Airport View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Raffles Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Stamford Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Twin

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Double Double, Airport View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Stamford Plaza Sydney Airport ratings based on 4,086 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Stamford Plaza Sydney Airport

Everyone (1946) Couples (1317) Business (31) Family (786) Other (1)
2 out of 5
I felt like I was just constantly being up sold. Was offered a similar room for extra $50 which got me complimentary water and a view of the Airport runway. I asked for hotel slippers and was told there are none. No bathroom robes. These should be Standard for a 5 star hotel.

Posted by on 10 Dec 2018

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5 out of 5

Posted by on 8 Dec 2018

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Comment from Hotel Management

9 Dec 2018 by Stamford Plaza Sydney Airport

Dear Guest, Thank you for choosing to stay with us at Stamford Plaza Sydney Airport and thank you for taking the time to provide us with your excellent ratings. We look forward to the pleasure of welcoming you back in the near future. Kind Regards, Tamer Habib, General Manager

4 out of 5
Very nice hotel, next to the airport. good facilities comfortable rooms

Posted by on 8 Dec 2018

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Comment from Hotel Management

10 Dec 2018 by Stamford Plaza Sydney Airport

Dear Guest, Thank you for choosing to stay with us at Stamford Plaza Sydney Airport and thank you for taking the time to provide us with your valuable comments. I am delighted to know you enjoyed the convenient location, the hotel facilities and thank you for your compliments regarding the comfort of the rooms. We look forward to the pleasure of welcoming you back in the near future. Kind Regards, Tamer Habib, General Manager

5 out of 5
Always a great stay, staff are friendly, nice and close to airport

Posted by on 2 Dec 2018

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Comment from Hotel Management

3 Dec 2018 by Stamford Plaza Sydney Airport

Dear Jo, Thank you for choosing to stay with us at Stamford Plaza Sydney Airport and thank you for taking the time to provide us with your valuable comments. I'm pleased to know you had a lovely and pleasant experience with us and thank you for your compliments regarding our friendly and assisting staff. We look forward to the pleasure of welcoming you back in the near future. Kind Regards, Tamer Habib, General Manager

4 out of 5
Great staff, yet a few spots in bathroom wasn't that clean, overall it was great.

Posted by on 1 Dec 2018

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Comment from Hotel Management

2 Dec 2018 by Stamford Plaza Sydney Airport

Dear J, Thank you for choosing to stay with us at Stamford Plaza Sydney Airport and thank you for taking the time to provide us with your valuable comments regarding our friendly and assisting staff and the constructive feedback regarding the bathroom. Your comments are most appreciated and serve great encouragement for improvement. We look forward to the pleasure of welcoming you back in the near future. Kind Regards, Tamer Habib, General Manager

2 out of 5
Overcharged me $788 - when (finally) acknowledged their error still not credited account..!

Posted by on 29 Nov 2018

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Comment from Hotel Management

6 Dec 2018 by Stamford Plaza Sydney Airport

Dear Guest, Thank you for choosing to stay with us at Stamford Plaza Sydney Airport and thank you for taking the time to provide us with your valuable comments. Thank you for taking the time to provide us with your valuable comments, I apologise for any inconvenience caused and I am pleased to know that it has all been sorted and finalised for you. Please bear in mind our team had faxed the bank for the funds to be released back into your account on the same day as requested and as discussed it was delayed from the bank's end. However, I am pleased to know after further discussion that the bank has released the funds back to your account. If we could be of any further assistance please do not hesitate to contact us and we look forward to the pleasure of welcoming you back in the near future. Kind Regards, Tamer Habib, General Manager

4 out of 5
Was convenient to our location, excellent value. Very helpful staff and very nice size, clean room. We would definately stay again.

Posted by on 27 Nov 2018

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Comment from Hotel Management

28 Nov 2018 by Stamford Plaza Sydney Airport

Dear Guest, Thank you for choosing to stay with us at Stamford Plaza Sydney Airport and thank you for taking the time to provide us with your valuable comments. I am delighted to know you enjoyed the convenient location near the domestic airport for your travelling purposes and excellent value. I would also like to thank you for your compliments regarding our friendly and assisting staff, spacious and well-maintained room. We look forward to the pleasure of welcoming you back in the near future. Kind Regards, Tamer Habib | General Manager

5 out of 5
An excellent option close to Sydney Airport, clean, quiet and convenient. Highly recommend

Posted by , from Sydney on 26 Nov 2018

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Comment from Hotel Management

27 Nov 2018 by Stamford Plaza Sydney Airport

Dear M, Thank you for choosing to stay with us at Stamford Plaza Sydney Airport and thank you for taking the time to provide us with your valuable comments. I am delighted to know you had a pleasant experience during your stay with us and thank you for your compliments regarding the convenient location, quiet rooms as our thick - double glazed windows providing optimal peacefulness from the traffic and aircraft noise. Thank you for your kind recommendations and we look forward to the pleasure of welcoming you back in the near future. Kind Regards, Tamer Habib, General Manager

1 out of 5
I had taken my kids wanted to use the swimming pool got told it was out of order wasnt happy about it. Then the next day took the family out all day came back to the room which had not been tied or anything. Very disappointed. So packed my bags and left one day early. Would not reccommend to anyone.

Posted by , from Sydney on 25 Nov 2018

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Comment from Hotel Management

29 Nov 2018 by Stamford Plaza Sydney Airport

Dear Antonio, Thank you for choosing to stay with us at Stamford Plaza Sydney Airport and thank you for taking the time to provide us with your valuable comments. I appreciate the time you have taken to provide us with your feedback and experience. I would like to apologise for any inconvenience regarding the closure of the pool. It has been out of service for a few days until the 3rd of December as noted on our website to ensure high quality of hygiene and safety is in place for our guests prior to the hot season vast approaching. The information is on the hotel’s website stating the dates which the pool will be closed and re-opening as well as an email was sent to all guests whom we had an email on their profile prior to their arrival. After further investigation into your dissatisfaction, it was noted in the Duty Log that you were informed of the closure of the pool and as a gesture of goodwill, the Duty Manager provided you with a free night of car park for one car and the case was closed as you were happy with the outcome. The next day the housekeeping attendant came and knocked on your door around 12 noon and a response from inside the room said "we do not need service" therefore, the room attendant marked your room as "no service request" hence why your room was not re-cleaned. I hope this assists with clarifying the issue and if there is anything at all that you wish to discuss further please do not hesitate to contact me. Kind Regards, Praveen Adiyodi, Executive Assistant Manager

4 out of 5

Posted by on 24 Nov 2018

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Comment from Hotel Management

26 Nov 2018 by Stamford Plaza Sydney Airport

Dear Guest, Thank you for choosing to stay with us at Stamford Plaza Sydney Airport and thank you for taking the time to provide us with your high ratings. We look forward to the pleasure of welcoming you back in the near future. Kind Regards, Tamer Habib | General Manager

About the Stamford Plaza Sydney Airport

Location Corner Of Robey And O Riordan, Mascot, NSW 2020

Property Features

As a guest of Stamford Plaza Sydney Airport, you'll find an outdoor pool, a spa tub, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre, a limo/town car service, and meeting rooms. Event space at this hotel measures 4304 square feet (400 square metres) and includes conference rooms. Tour or ticket assistance, multilingual staff, and coffee/tea in common area are also featured at the luxury Stamford Plaza Sydney Airport. A round-trip airport shuttle (available at scheduled times) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Mascot hotel.

  • 1 building
  • 315 guestrooms or units
  • 12 levels
  • 2 bars or lounges
  • 9 conference rooms
  • 4304 sq ft of conference space
  • 400 sq. m of conference space
  • Built in 1992
  • Dining venue
  • Coffee shop
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (3.5 km / 2.2 mi)
  • Train station: Sydney Sydenham Station (3.7 km / 2.3 mi)
  • Metro station: Domestic Airport Station (0.9 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking, self parking, and extended parking available for a surcharge

Room Amenities

Stamford Plaza Sydney Airport offers 315 forms of air-conditioned accommodation with iPod docking stations and minibars. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, designer toiletries, complimentary toiletries and a hairdryer. This Mascot hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Deep soaking tub
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

La Boca – This restaurant specialises in Argentinean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

AV8 Bar and Cafe – This bar specialises in international cuisine and serves lunch and dinner. Happy hour is offered. Open selected days.

Late-night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available at scheduled times during limited hours. Contact the property in advance for details. Contact the property in advance to get details.

Airport transport is offered at scheduled times during limited hours. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 30 per person (approximately)
  • Fee for in-room wireless Internet: AUD 24.95 per night (rates may vary)
  • Fee for in-room wired Internet: AUD 24.95 per night (rates may vary)
  • Airport shuttle fee: AUD 7.00 per person (one way)
  • Self-parking fee: AUD 30 per day
  • Valet parking fee: AUD 50 per day
  • Rollaway bed fee: AUD 50 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Stamford Plaza Sydney Airport Hotel
  • Stamford Plaza Sydney Airport
  • Stamford Plaza Sydney Airport Hotel Mascot
  • Stamford Plaza Hotel Sydney

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.