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3.9 out of 5

"Room was ok. Couch felt like it was stuffed with hard plastic. Overpriced for what it was. Biggest disappointment was getting a pool key that didn’t w ... " More

By a verified traveller on Tue 21 Dec 2021

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Seasons Darling Harbour. Within steps you'll find Chinese Garden of Friendship and Chinatown Night Market. Highlights at this Art Deco property include an outdoor swimming pool, and in-room kitchenettes and free WiFi.

Each apartment features a dining area, a sitting area, and an LCD TV. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. A pillowtop bed and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. A coffee/tea maker, a hair dryer, and an iron/ironing board are also available. Housekeeping is available on request.

This business-friendly apartment building offers free WiFi in public areas, concierge services, and dry cleaning/laundry services. Additionally, you'll find laundry facilities, multilingual staff, and luggage storage. There's also self parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 4-star Darling Harbour property include University of Technology Sydney and Paddy's Market.

Studio Deluxe

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$147* Per night/room 2 Feb. - 3 Feb.

Two Bedroom Executive Apartment

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

One Bedroom Deluxe

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Seasons Darling Harbour ratings based on 995 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Seasons Darling Harbour

Everyone (536) Couples (313) Business (3) Students (2) Family (122)
3 out of 5
Room was ok. Couch felt like it was stuffed with hard plastic. Overpriced for what it was. Biggest disappointment was getting a pool key that didn’t work on changing room or toilet. We were on level 6 - lift to level 9 then another lift to level 18. Barely any signage - thought the pool was upstairs to side of gym - we walked out and got locked out. Had to wait for someone to come use gym to open door. It was a super hot day and we were stuck - very dangerous! We didn’t have phone as going swimming. Pool was average nothing like pics very dated. Worst part come when time to leave pool couldn’t get changed Because if faulty door key so had to wrap a towel around me - lift takes you to street and embarrassingly had to walk around to main door on Main Street in a towel! I felt like crying. I will never ever go back to the seasons. When we told the guy on check out he barely said a thing. Terrible stay

Posted by on 21 Dec. 2021

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Comment from Hotel Management

22 Dec. 2021 by Seasons Darling Harbour

Dear Karyn, Thank you for sharing us your feedback. We are very sorry to hear your experience at the pool area and our management team has been notified this issue. As the pool key is issued by the residential building, we have now requested them to check all the keys and make sure our guest won't have the same issue again. Please accept our sincerely apologies again.

5 out of 5
Closeness to Darling Harbour

Posted by on 1 Dec. 2021

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Comment from Hotel Management

2 Dec. 2021 by Seasons Darling Harbour

Dear Michael, Thank you for sharing your review. We are glad to hear you enjoy the stay with us.

2 out of 5
It the cleanest place , very run down with patch and repair work all over , many areas in need of patch / repair work , furniture/bed below average and very used . No coffee mugs just tiny cups / tea cups . Shower is in the bath tub. Close enough to darling harbour and China town , I won’t be staying again .

Posted by on 1 Nov. 2021

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Comment from Hotel Management

1 Nov. 2021 by Seasons Darling Harbour

Dear Steve, Thank you for sharing us your feedback. We are very sorry to hear that our room is not met your satisfaction and even the size of our coffee cups. We will address to the related department and look into those issue you mentioned and do our best to improve it. If there is any other thing you would like to share, please feel free to contact us.

1 out of 5
Had a terrible time checking in, they would accept our reservation at first because we didn’t have a reservation number just a confirmation number which they said they don’t accept

Posted by on 30 Oct. 2021

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Comment from Hotel Management

1 Nov. 2021 by Seasons Darling Harbour

Dear Kim, We are very sorry to hear your check in experience. According to our manager on duty, your friend was the one attempting to check in for you with the screen shot of the confirmation which without any of booking confirmation. Due to the security reason, we can only check in the person who's name is matched with the booking confirmation or prearrange with the hotel before arrival. With the above two reasons, we were unable to check in your friend at the first place. We do apologies for any inconvenience we caused and we hope you understanding our security policy.

4 out of 5

Posted by on 6 Jul. 2021

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Comment from Hotel Management

18 Jul. 2021 by Seasons Darling Harbour

Dear Guest, Thank you for staying and sharing your feedback with us.

3 out of 5
Central Sydney , close to Darling Habour with light rail and bus stops close by Friendly and helpful staff who responded to requests promptly

Posted by on 1 Jul. 2021

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Comment from Hotel Management

1 Jul. 2021 by Seasons Darling Harbour

Dear Guest, Thank you for sharing the feedback with us. We are glad to hear you had great time staying with us.

3 out of 5
Dirty and aircon wasn’t working.

Posted by on 13 Jun. 2021

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Comment from Hotel Management

15 Jun. 2021 by Seasons Darling Harbour

Dear Guest, Thank you for sharing us your feedback. We have addressed the issue to the related department and we do sorry for the experience you had with us.

4 out of 5

Posted by on 12 Jun. 2021

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Comment from Hotel Management

24 Jun. 2021 by Seasons Darling Harbour

Dear Guest, Thank you for staying and sharing the feedback with us.

3 out of 5

Posted by on 10 Jun. 2021

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Comment from Hotel Management

21 Jun. 2021 by Seasons Darling Harbour

Dear Guest, Thank you for staying and sharing your feedback with us.

2 out of 5
Tired and worn. Phone next to the toilet was interesting. Bath stained, patched bathroom door not painted. Cigarette burns on wal. Won’t be back

Posted by on 6 Jun. 2021

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Comment from Hotel Management

7 Jun. 2021 by Seasons Darling Harbour

Dear Guest, Thank you staying with us and we are very sorry to hear the experience you had. We have addressed your feedback to the housekeeping department for their attention. We hope you can contact us directly and provide us more details as we are non-smoking service apartment smoking is not permitted. The wall should not have any cigarette burn mark.

About the Seasons Darling Harbour

Location 38 Harbour St, Sydney, NSW 2000

Property Features

As a guest of Seasons Darling Harbour, you'll find an outdoor pool, tour/ticket assistance, and multilingual staff. WiFi is free in public spaces. The luxury Seasons Darling Harbour also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. You'll have access to the outdoor pool at a partner property. This 4-star Sydney apartment is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 4 levels
  • Built in 2000
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Sydney Central Station (1.2 km / 0.8 mi)
  • Metro station: Paddy's Markets Light Rail Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Seasons Darling Harbour offers 46 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Accommodations at this 4-star apartment have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries. This Sydney apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • In-room kitchenette
  • Dining room
  • Sitting area
  • Pillowtop beds
  • HD television
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the apartment include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Sunday: 7:00 AM - 11:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in.

This property's front desk is open during the following times:

  • Monday - Sunday: 7:00 AM - 11:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 55.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Seasons Darling Harbour

Policies

Guests should note the Two Bedroom Executive Apartment comprises of 2 interconnecting One Bedroom Apartments.

This property charges a 1.3% fee per transaction for payments made with credit cards.

Please note that the fitness facilities, outdoor swimming pool, sauna, and spa tub are located in the interconnecting building next to the main property.

This property charges a 1-night deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. Onsite parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

  • Service animals not allowed
  • One child stays free
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Long-term renters welcome
  • Security system
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of SGS (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: AUD 45.00 per night
  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Darling Harbour Seasons
  • Seasons Apartment Darling Harbour
  • Seasons Darling Harbour
  • Seasons Darling Harbour Hotel Sydney
  • Seasons Darling Harbour Apartment
  • Seasons Darling Harbour Sydney
  • Seasons Darling Harbour Apartment
  • Seasons Darling Harbour Apartment Sydney

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.