4.0 out of 5

"Spacious and close to darling harbour and china town " More

By a verified traveller on Sat 18 Aug 2018

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Seasons Darling Harbour. Within steps you'll find Chinese Garden of Friendship and Chinatown Night Market. Highlights at this Art Deco property include an outdoor swimming pool, and in-room kitchenettes and free WiFi.

This business-friendly apartment offers free WiFi in public areas, concierge services, and a 24-hour front desk. Added amenities include laundry facilities, dry cleaning/laundry services, and multilingual staff. There's also self parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 4-star Sydney property include Paddy's Market and Capitol Theatre.

Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$129 per night

Two Bedroom Executive Apartment

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

One bedroom suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Seasons Darling Harbour ratings based on 978 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Seasons Darling Harbour

Everyone (537) Couples (327) Business (3) Students (2) Family (107)
4 out of 5
The room was very quiet and very clean. There was plenty of space.

Posted by on 29 Nov 2018

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Comment from Hotel Management

29 Nov 2018 by KN

Dear Guest, Thank you for staying with us at the Seasons Darling Harbour. I was delighted to read you enjoyed the clean and quiet room. We look forward to welcoming you back soon. Kind regards, King Ng Front Office Manager

1 out of 5
The hotel is very run down, the aircon is non existent and the bathrooms are extremely old.

Posted by , from Darwin on 6 Nov 2018

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Comment from Hotel Management

6 Nov 2018 by KN

Dear Vicki, Thank you for choosing to stay at the Seasons Darling Harbour. Continuous feedback assists us in maintaining what we do well and improving areas of need. I was particularly disappointed to hear about the problems you encountered in relation to the maintenance issues. Please note they have been communicated directly to Maintenance manager. I do hope this experience has not permanently marred your opinion of the Seasons Darling Harbour and we will have the pleasure of welcoming you back soon,. Kind Regards, King Ng Front Office Manager

1 out of 5
I was moved to a different hotel due to some maintenance issue, the hotel I moved to was of a much lower standard (Seasons Harbour Plaza) and right next to a construction site. I was put in a room literally right next to where construction was taking place. It is not acceptable to relocate someone at short notice and not inform them that they are being moved to a lower standard next to a construction site.

Posted by , from Sydney on 31 Oct 2018

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Comment from Hotel Management

3 Nov 2018 by KN

Dear Wayne, Thank you for your feedback. I was distraught when I heard of your suffering during your stay with us. Please accept my deepest apologies. Please rest assured that I will be addressing these points with the utmost seriousness and concern. Kind Regards, King Ng Front Office Manager

2 out of 5
The carpet, bathroom are not clean. It is old, not the best experience.

Posted by , from Sydney on 10 Sep 2018

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Comment from Hotel Management

11 Oct 2018 by KN

Dear Carrie, Thank you for writing us a review. Your comments have been noted and communicated directly to the Maintenance and Housekeeping Managers. Thank you once again for your time and feedback. Kind Regards, King Ng Front Office Manager

4 out of 5
staff were very helpful and accommodating. good location to China town and the city, Darling Harbour. A little bit noisy at night due to location but still a good night sleep!

Posted by , from Victoria on 10 Sep 2018

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Comment from Hotel Management

11 Oct 2018 by KN

Dear J, Thank you for your positive feedback. I was delighted to read you enjoyed the hotel location as well as the customer service from the front office team. I hope we will have the pleasure of welcoming you back soon. Kind Regards, King Ng Front Office Manager

5 out of 5

Spacious for our family of 6

Spacious and close to darling harbour and china town

Posted by on 18 Aug 2018

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Comment from Hotel Management

26 Sep 2018 by KN

Dear Guest, Thank you for your review. I was delighted to read you enjoyed the spacious apartment at the Seasons Darling Harbour. We look forward to welcoming you back soon. Kind Regards, King Ng Front Office Manager

4 out of 5

Pleasantly surprised !

Better than I expected. Pleasantly surprised by the facilities and standard of the room. Highly recommend staying here for a great location, close to everything and a no fuss experience. Great staff and polite service...

Posted by , from brisbane on 18 Aug 2018

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Comment from Hotel Management

26 Sep 2018 by KN

Dear Perran, Thank you for your kind comment and feedback. I was delighted to read you enjoyed the hotel services and its facilities. I hope we will have the pleasure of welcoming you back soon. Kind Regards, King Ng Front Office Manager

4 out of 5
Great location and parking. Friendly staff. In the room, the hard floors were gritty

Posted by on 14 Aug 2018

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Comment from Hotel Management

26 Sep 2018 by KN

Dear Guest, Thank you for staying with us at the Seasons Darling Harbour. You comment on the floors have been noted and communicated directly to relevant department. I hope we will have the pleasure of welcoming you back soon. Kind Regards, King Ng Front Office Manager

3 out of 5

Hotel good, Wotif not so

Pros: Clean, central for our needs
Cons: Communication between Hotel group & Wotif
Location: Situated between Chinatown & Darling Harbour with all that goes with those 2 happening places. Beautiful Asian cuisine then party the night away.
Hotel itself was comfortable, clean & seviced well. Staff were attentive. Rooms with views of Darling Harbour, hmmmmmmm. Hotel's location is close to everything this area has to offer. However, could not get in touch with hotel as phone number different from what Wotif gave me. Also other things but Wotif won't publish this if I state them here. But overall hotel was fine.

Posted by , from Sydney on 13 Aug 2018

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Comment from Hotel Management

11 Oct 2018 by KN

Dear Andrew, Thank you for your review. I was delighted to read you enjoyed the clean and comfortable room as well as the hotel location. I hope we will have the pleasure of welcoming you back soon. Kind Regards, King Ng Front Office Manager

3 out of 5

Good location but a bit shabby

Location to the city great for the price but without parking it was just as expensive as other hotel.when my parking ticket did not work and I was stuck at the exit and I rang reception they were not helpful at all !!!

Posted by on 10 Aug 2018

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About the Seasons Darling Harbour

Location 38 Harbour St, Sydney, NSW 2000

Property Features

As a guest of Seasons Darling Harbour, you'll find an outdoor pool, tour or ticket assistance, and multilingual staff. WiFi is free in public spaces. The luxury Seasons Darling Harbour also features concierge services, on-site laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. This 4-star Sydney apartment is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 4 levels
  • Built in 2000
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (17 km / 10.6 mi)
  • Train station: Sydney Central Station (0.9 km / 0.6 mi)
  • Metro station: Paddy's Markets Light Rail Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Seasons Darling Harbour offers 46 forms of air-conditioned accommodation with minibars and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Accommodation at this 4-star apartment has kitchenettes with fridges, hobs, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a limited basis.

  • In-room kitchenette
  • Dining room
  • Sitting area
  • Pillowtop beds
  • Minibar
  • HD television
  • Cable channels
  • Fridge
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (limited)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the apartment include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The credit card used to book the reservation must be presented by the cardholder at check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55.0 per night.

Pets

  • No pets allowed

Policies

Guests should note the Two Bedroom Executive Apartment comprises of 2 interconnecting One Bedroom Apartments. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property charges a 1.3% fee per transaction for payments made with credit cards. For more details, please contact the property using the information on the reservation confirmation received after booking.

Please note that the fitness facilities, outdoor swimming pool, sauna, and spa tub are located in the interconnecting building next to the main property. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property charges a 1-night deposit for any bookings where payment for the stay will be made on site instead of at the time of booking. To complete the reservation process and obtain additional information, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 45.00 per night
  • Nearby parking fee: AUD 40 per night
  • Rollaway bed fee: AUD 55.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Seasons Darling Harbour Apartment
  • Seasons Apartment
  • Seasons Darling Harbour
  • Seasons Darling Harbour Hotel Sydney

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.